radio CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
338 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 331.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services, except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
340 OnStar
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under
GPL, LGPL, MPL, and other open
source licenses, that is contained in
this product, please visit http://
opensource.lge.com. In addition to
the source code, all referred license
terms, warranty disclaimers, and
copyright notices are available for
download. This offer is valid for a
period of three years after our last
shipment of this product. This offer
is valid to anyone in receipt of this
information. *Provided through LG Electronics
Inc., who is solely responsible for
provisions of related OSS
compliance.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
344 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 167
Add-On Electrical Equipment . . . 213
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 310
Air Cleaner/Filter, Engine . . . . . . . 229
Air Conditioning . . . . . . . . . . . 144, 146
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 149
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 49
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 49
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
Where Are the Airbags? . . . . . . . . 46
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 54
Light On-Off . . . . . . . . . . . . . . . . . . . . 91
On-Off Light . . . . . . . . . . . . . . . . . . . . 91 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 50
Readiness Light . . . . . . . . . . . . . . . . 90
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 53
System Check . . . . . . . . . . . . . . . . . . 43
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 19
Alert Side Blind Zone (SBZA) . . . . . . 188
All-Season Tires . . . . . . . . . . . . . . . . 256
AM-FM Radio . . . . . . . . . . . . . . . . . . . 123
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 126
Antilock Brake System (ABS) . . . 176 Warning Light . . . . . . . . . . . . . . . . . . . 95
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 294
Interior . . . . . . . . . . . . . . . . . . . . . . . . 299
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 85
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 325
Audio Theft-Deterrent Feature . . . . . . . .118
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 14

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 347
Driving (cont'd)Loss of Control . . . . . . . . . . . . . . . 154
Off-Road Recovery . . . . . . . . . . . 154
Vehicle Load Limits . . . . . . . . . . . 158
Wet Roads . . . . . . . . . . . . . . . . . . . 155
Winter . . . . . . . . . . . . . . . . . . . . . . . . 156
Dual Tire
Rotation . . . . . . . . . . . . . . . . . . . . . . 270
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 193
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 213
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 249
Overload . . . . . . . . . . . . . . . . . . . . . 248
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 229
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . 93
Compartment Overview . . . . . . . 218
Coolant Heater . . . . . . . . . . . . . . . 167
Coolant Temperature Gauge . . . . 89 Engine (cont'd)
Cooling System . . . . . . . . . . . . . . . 230
Drive Belt Routing . . . . . . . . . . . . 320
Exhaust . . . . . . . . . . . . . . . . . . . . . . 170
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Oil Life System . . . . . . . . . . . . . . . 224
Oil Pressure Gauge . . . . . . . . . . . . 88
Oil Pressure Light . . . . . . . . . . . . . . 97
Overheating . . . . . . . . . . . . . . . . . . 235
Power Messages . . . . . . . . . . . . . 104
Running While Parked . . . . . . . . 171
Starting . . . . . . . . . . . . . . . . . . . . . . . 165
Enhanced Technology Glass . . . . 24
Entry Lighting . . . . . . . . . . . . . . . . . . . 115
Entry/Exit Lighting . . . . . . . . . . . . . . 115
Equipment, Towing . . . . . . . . . . . . . 208
Event Data Recorders . . . . . . . . . . 333
Exit Lighting . . . . . . . . . . . . . . . . . . . . 115
Extender, Seat Belt . . . . . . . . . . . . . . 42
Exterior Lamp Controls . . . . . . . . . 110
Exterior Lamps Off Reminder . . . 111
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 116
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 236
Fast Idle System . . . . . . . . . . . . . . . . 166 Filter,
Engine Air Cleaner . . . . . . . . . . . 229
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 111
Flashers, Hazard Warning . . . . . . 113
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 276 Changing . . . . . . . . . . . . . . . . . . . . . 278
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 302
Fluid Automatic
Transmission . . . . . . . . . . . 225, 228
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 239
Power Steering . . . . . . . . . . . . . . . 237
Washer . . . . . . . . . . . . . . . . . . . . . . . 237
Folding Mirrors . . . . . . . . . . . . . . . . . . 22
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 186
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 331
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 27
Front Storage . . . . . . . . . . . . . . . . . . . . 76
Front Turn Signal Bulb Replacement . . . . . . . . . . . . 245
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 192
Economy, Driving for Better . . . 151

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 351
ProgramCourtesy Transportation . . . . . . 327
Prohibited Fuels . . . . . . . . . . . . . . . . 192
Proposition 65 Warning,
California . . . . . . . . . . . .215, 240, 288, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 330
R
Radio Frequency Statement . . . . 331
Radio Reception . . . . . . . . . . . . . . . . 125
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 123
Satellite . . . . . . . . . . . . . . . . . . . . . . . 124
Reading Lamps . . . . . . . . . . . . . . . . . 115
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 241
Locking . . . . . . . . . . . . . . . . . . . . . . . 180
Rear Climate Control System . . . 146
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 18
Rear Heating System . . . . . . . . . . . 146
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 29
Rear Vision Camera (RVC) . . . . . 184
Rear Windows . . . . . . . . . . . . . . . . . . . 25
Rearview Mirrors . . . . . . . . . . . . . . . . 22
Reclining Seatbacks . . . . . . . . . . . . . 28 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 313
Records Maintenance . . . . . . . . . . . . . . . . . . 316
Recreational Vehicle Towing . . . . 292
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 325
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Vehicle Start . . . . . . . . . . . . 12
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 55
Maintenance . . . . . . . . . . . . . . . . . . 314
Replacing Airbag System . . . . . . . . 55
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 70
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 43
Reporting Safety Defects
Canadian Government . . . . . . . . 332
General Motors . . . . . . . . . . . . . . . 332
U.S. Government . . . . . . . . . . . . . 331
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 61
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 167 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 155
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 325
Rotation, Tires . . . . . . . . . . . . . . . . . . 268
Routing, Engine Drive Belt . . . . . . 320
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 171
S
Safety Defects ReportingCanadian Government . . . . . . . . 332
General Motors . . . . . . . . . . . . . . . 332
U.S. Government . . . . . . . . . . . . . 331
Safety Locks . . . . . . . . . . . . . . . . . 14, 15
Safety System Check . . . . . . . . . . . . 42
Satellite Radio . . . . . . . . . . . . . . . . . . 124
Scheduling Appointments . . . . . . . 327
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 33 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Extender . . . . . . . . . . . . . . . . . . . . . . . . 42
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 34
Lap-Shoulder Belt . . . . . . . . . . . . . . 36
Reminders . . . . . . . . . . . . . . . . . . . . . . 90
Replacing after a Crash . . . . . . . . 43
Use During Pregnancy . . . . . . . . . . 41