airbag CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
92 Instruments and Controls
Canada and Mexico
{Warning
If the front outboard passenger
frontal airbag is turned off for a
person who is not in a risk group
identified by the national
government, that person will not
have the extra protection of an
airbag. In a crash, the airbag will
not be able to inflate and help
protect the person sitting there.
Do not turn off the front outboard
passenger frontal airbag unless(Continued)
Warning (Continued)
the person sitting there is in a risk
group identified by the national
government. SeeAirbag On-Off
Switch 050 for more information,
including important safety
information.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the front outboard
passenger frontal airbag could
inflate even though the airbag
on-off switch is turned off.
To help avoid injury to yourself or
others, have the vehicle serviced
right away. See Airbag Readiness
Light 090 for more information,
including important safety
information. If the word ON or the on symbol is
lit, it means that the front outboard
passenger frontal airbag is enabled,
and may inflate. See
Airbag On-Off
Switch 050 for more information,
including important safety
information.
Charging System Light
This light comes on briefly when the
ignition key is turned to START, but
the engine is not running, as a
check to show it is working.
If it does not, have the vehicle
serviced by your dealer.
The light should go out once the
engine starts. If it stays on,
or comes on while driving, there
could be a problem with the
charging system. A charging system
message in the Driver Information
Center (DIC) can also appear. This

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
104 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security .
Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle’s propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal,
suspension, or tires.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
164 Driving and Operating
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop. 5. Shift to P (Park).
6. Continue to hold the brake
pedal, then set the parking
brake. See Parking Brake
0 177.
7. Push the key all the way in toward the steering column,
then turn the ignition to
LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the vehicle must be pushed or towed.
See
Retained Accessory Power
(RAP) 0167.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 213
rating is not shown, the default
trailer tire speed rating is 105 km/h
(65 mph).Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. SeeMalfunction Indicator
Lamp (Check Engine Light) 093.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 053 and
Adding Equipment to the
Airbag-Equipped Vehicle 054.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
216 Vehicle Care
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material–special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 054.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 330.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 053.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 251
FusesUsage
19 Engine control module battery
20 Left stop/turn cutaway lamp
21 Left stop/turn trailer lamp
22 Right stop/turn cutaway lamp
23 –
24 Fuel pump
25 Auxiliary power outlet
26 Body control module 3
27 Special equipment option
28 Airbag
29 Steering wheel sensor
30 Engine control module/Ignition Fuses
Usage
31 Transmission control module
Ignition
32 Transmission control module 1
battery
33 Rear parking aid module
34 –
35 –
36 Fuel system control module battery
41 Transmission control module 2,
battery signal
42 Trailer wiring
43 –
44 Starter solenoid
45 Engine control module, powertrain
signal 2
46 DC-AC inverter
47 – Fuses
Usage
51 Left high-beam headlamp
52 Right high-beam headlamp
53 Left low-beam headlamp
54 Right low-beam headlamp
55 Wipers
56 Canister vent solenoid
58 Body control module 2
59 Body control module 1
61 Engine oil solenoid
62 O2 sensor 2
63 –
64 Mass airflow/ Canister vent
65 Ignition coils/ injectors - odd

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
254 Vehicle Care
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Mini-Fuses Usage
F1 –
F2 Steering wheel sensor
F3 Auxiliary parking lamps
F4 Front parking lamps
F5 Trailer parking lamps
F6 Upfitter/Parking lamps
F7 Right rear parking lamp
F8 Left rear parking lamp
F9 Exterior rear mirror switch/ Door
lock-unlock control
upfitter/Front
camera module Mini-Fuses Usage
F10 Airbag/Automatic occupant sensing
F11 –/OnStar
F12 ECM batt V6 gas
F13 HVAC 2
F14 HVAC 1
F15 Reflected LED display
F16 Upfitter aux 1/Gas ambulance
F17 Heated outside mirrors
F18 Rear window defogger
F19 Compass
F20 Radio/Chime/ SiriusXM satellite
radio
F21 Remote function actuator/Tire
pressure monitor Mini-Fuses Usage
F22 Ignition switch/ Discrete logic
ignition sensor
F23 Instrument cluster
F24 –
F25 HVAC control
F26 Auxiliary/Trailer reverse lamps
F27 Reverse tail lamps
F28 Upfitter 2/Reading lamps/Ambulance
F29 Rear blower
F30 Upfitter/Courtesy lamps
F31 Front door lock
F32 Rear door lock
F33 Cargo door unlock
F34 Passenger door unlock
F35 Rear passenger door unlock
F36 Driver door lock

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
272 Vehicle Care
{Warning
Tires could explode during
improper service. Attempting
to mount or dismount a tire
could cause injury or death.
Only your dealer or authorized
tire service center should
mount or dismount the tires.
{Warning
Mixing tires of different sizes,
brands, or types may cause
loss of control of the vehicle,
resulting in a crash or other
vehicle damage. Use the
correct size, brand, and type
of tires on all wheels.
{Warning
Using bias-ply tires on the
vehicle may cause the wheel
rim flanges to develop cracks
after many miles of driving.
A tire and/or wheel could fail
suddenly and cause a crash.
Use only radial-ply tires with
the wheels on the vehicle.
Winter tires with the same speed
rating as the original equipment
tires may not be available for H,
V, W, Y and ZR speed rated
tires. Never exceed the winter
tires’ maximum speed capability
when using winter tires with a
lower speed rating.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size,
load range, speed rating, and
construction (radial) as the
original tires. Vehicles that have a tire
pressure monitoring system
could give an inaccurate
low-pressure warning if non-TPC
Spec rated tires are installed.
See
Tire Pressure Monitor
System 0264.
The Tire and Loading
Information label indicates the
original equipment tires on the
vehicle. See Vehicle Load Limits
0 158 for the label location and
more information about the Tire
and Loading Information label.
Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
330 Customer Information
If the airbag has inflated, seeWhat
Will You See after an Airbag
Inflates? 049.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic operational information about the
vehicle. The owner
’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Customer Information 333
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connect
your vehicle to any unknown oruntrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;