radio CHEVROLET EXPRESS 2020 Infotainment System Manual

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Voice Recognition 53
Prompts and Screen Displays
The system prompts and display
screens will adjust to reflect the
commands during the voice
recognition session.
While voice recognition is active,
there may be corresponding options
and displays available to interact
with the system so that some of the
functions can be manually done.
Touching any of the options or
displays to finish a function that was
initiated through voice recognition
will terminate the session. If the
manual functions are only partially
completed, the voice recognition will
proceed until finished.
Canceling Voice Recognition
.Pressxon the steering wheel
controls. This will terminate the
voice recognition session and
show the display prior to when
voice recognition was initiated.
. Touch the
zor the circled arrow
shown on the upper corners of
the display to terminate or go
back up the voice menu,
respectively, during the voice
recognition session.
. Say “Cancel” or“Back” to
terminate or go back to the voice
menu during the voice
recognition session, and to show
the display prior to when voice
recognition was initiated.
Helpful Hints for Speaking
Commands
The voice recognition application
can usually understand direct
commands of the application
and task. An example of a command would
be,
“Phone.” The system may
answer with a prompt of, “Say Call
followed by the number or contact
name.” The direct command for this
task would be, “Call .”
If the phone number has been
saved as a name or place, the direct
command would be, “Call and place>.”
Directed Dialog
A directed dialog is an interaction
between a person speaking the
command and the system prompting
for specific information necessary to
complete the task. Many times the
system may repeat what the person
has stated as a command. This is
done as a confirmation to make
sure the command is understood.
Voice Recognition for the
Radio
All audio displays have a voice
recognition icon to launch an audio
voice recognition session.
If browsing the radio when the voice

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
54 Voice Recognition
icon is pressed, the voice
recognition display for radio is
shown.
The following list shows radio
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help :Voice recognition help for
radio functionality.
tune FM : Most recently tuned FM
station.
tune AM : Most recently tuned AM
station.
tune XM : Most recently tuned
SiriusXM channel.
tune XM : Listen to a
SiriusXM channel (by number).
tune XM : Listen
to a SiriusXM channel (by name).Voice Recognition for My
Media
All audio displays have a voice
recognition icon to launch an audio
voice recognition session.
If browsing MyMedia when the voice
icon is pressed, the voice
recognition display for MyMedia is
shown.
The following list shows MyMedia
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help : Voice recognition help for
MyMedia functionality.
play : Play a
specific device including disc, AUX,
Bluetooth USB, and iPod.
play genre : Play music from a
specific genre.
play artist : Play music by a
specific artist.
play album : Play music from the
specific album. play song :
Play track including CD
and DVD.
play playlist : Play music in a
pre-defined playlist.
play audio book : Play an audio
book by Title.
play podcast : Listen to a Podcast.
Voice Recognition for Phone
((call / dial) [number] / phone)
: Initiate a call to
a standard phone number.
((call / dial) [phone] / contact)
: Initiate a call to
an entered contact.
The voice command must match
how the contact is stored in the
phone device. For example, “call
, .”
(call / dial) [at]
home / ’s (home [phone / number]
/ house) : Initiate a call to an
entered contact and location at
home, at work, on mobile device,
or on another phone.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Voice Recognition 55
((pair [my / this] / add) [[a] new] /
connect [new]) phone :Begin the
Bluetooth pairing process. Follow
instructions on the radio display.
((switch / change) [phone] to / use
/ select / connect)
: Select a
different phone for outgoing calls.
(switch / to [my] other) / change)
phone : Select to another owned
phone.
redial [the] last (number / contact
/ number) : Initiate a call to the last
dialed number.
(call / dial) [a] contact [open]
(address / phone) book : Go to a
sub-menu location for contact
information.
[go to / start / use] [voice] keypad
/ international call : Go to a
sub-menu location for international
contact information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel for at least
three seconds.
General Commands
cancel : Instructs the system to
cancel the command.
cancel / stop / end / cancel
request : Instructs the system to
end the speech session.
[no] go back / back / previous
screen : Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet : Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
: Instructs the
system to select the number one
line on a menu. [no] [select / [it’
s] selection]
[number] two / [[no] select]
: Instructs the
system to select the number two
line on a menu.
[no] [select / [it’ s] selection]
[number] three / [[no] select]
: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way : Instructs the
system to reject the result and
switch the infotainment display.
Voice Recognition for
Navigation
If the voice icon is pressed while on
a map view, the system begins a
voice recognition session.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
58 Voice Recognition
[no] go back / back / previous
screen :Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet : Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
: Instructs the
system to select the number one
line on a menu.
[no] [select / [it’ s] selection]
[number] two / [[no] select]
: Instructs the
system to select the number two
line on a menu.
[no] [select / [it’ s] selection]
[number] three / [[no] select]
: Instructs the
system to select the number three
line on a menu. [no] [select / [it’
s] selection]
[number] four / [[no] select]
: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way : Instructs the
system to reject the result and
switch the infotainment display.
Text Messaging Commands
play text : Plays a new text
message through the radio.
text : Sends a
predefined text message to a phone
contact.
text : Sends a
predefined text message to a phone
number.
Weather Commands
weather : Starts the weather
application.
local weather : Accesses the local
weather. forecast :
Accesses the local
forecast.
OnStar (if equipped) Command
OnStar : Instructs the system to
connect to OnStar. Enter the OnStar
voice recognition system. See
“OnStar” in the owner ’s manual.
Help Commands
help : Instructs the system to state
commands that can be used for
accomplishing system functions.
[[entertainment] system] help /
help with entertainment [system] /
how do I use the entertainment
system : Instructs the system to
state instructions for using the
entertainment system.
cancel / stop / end / cancel
request : Instructs the system to
end the speech session.
[no] go back / back / previous
screen : Instructs the system to go
back to the Previous Menu /
Selection.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Settings 59
Settings
Touch Settings on the Home Page
to adjust features and preferences,
such as Time, Date, Bluetooth
Device List, Voice Recognition,
Favorite Pages, Display Settings,
Navigation Settings, etc. Some of
the options for Settings are
explained in the owner’s manual.
1. Touch the Settings icon on the Home Page.
2. Touch-tap the scroll bar or turn and press the PUSH/SEL knob
until the desired option
displays. Touch the desired
settings to change. A few of the setting options change
the way the navigation system
displays or reacts while in use.
Bluetooth Device List
Touch to display paired Bluetooth
devices. Touch any one of the
options to complete a function, such
as Pair Device, Delete,
or Delete All.
See
Bluetooth Audio 034.
Text Message Options
Select Text Message Options from
the Settings menu list.
. Select Incoming Text Alert from
the Text Message Options menu
list to enable/disable the new
incoming message display
pop-up and alert sound. .
Select Append Text Signature
from the Text Message Options
menu list to enable/disable the
vehicle signature appended to
messages sent from the radio
("Sent from my
").
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, and phone
applications. See Voice Recognition
0 52 and
Bluetooth 068.
Touch to display voice recognition
options.
. Voice Prompt Volume: Touch to
adjust the prompt volume.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
60 Settings
.Prompt Length: Touch to select
short or long prompts.
Favorite Pages
Select the number of favorite pages
displayed.
Display
Touch to adjust the infotainment
display settings.
. Touch Display Off to turn the
display settings off.
. Touch Rear Camera to display
two options that can be selected
and turned on or off:
‐Symbols
‐ Guidelines .
Touch Display Mode (navigation
radio only) to adjust the
infotainment display background.
‐Automatic setting will adjust
the display background
automatically depending on
the exterior lighting conditions.
‐ Day setting brightens the map
background.
‐ Night setting darkens the map
background.
. Touch Brightness to adjust the
image background.
Speed Compensated Volume
Touch Off, Low, Medium, or High
sensitivity to automatically adjust
the volume to minimize the effects
of unwanted background noise that can result from changing road
surfaces, driving speeds, or open
windows. This feature works best at
lower volume settings where
background noise is typically louder
than the sound system volume.
Audible Touch Feedback
Touch + or
–to increase or
decrease the volume of touch
feedback.
Ringtone Volume
Touch + or –to increase or
decrease the volume of the ringtone
while receiving an incoming call
from a Bluetooth connected cell
phone.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Settings 63
Database Information :Touch to
display the information about the
infotainment system installed on the
vehicle.
SiriusXM NavTraffic (If
Equipped)
The navigation system might have a
NavTraffic receiver. It is a
subscription service provided
through SiriusXM Satellite Radio.
A service fee is required to receive
the NavTraffic service. Real-time
traffic information is provided to fully
integrate the navigation system to
display current traffic conditions for
the chosen route. See “Traffic
Settings” following. A display is shown to indicate if the
SiriusXM NavTraffic subscription is
not activated.
If activated, traffic information
displays:
.
Unscheduled traffic incident
data, such as accidents and
disabled vehicles.
. Scheduled traffic incident data,
such as road construction and
road closures.
. Traffic flow information (rate of
speed data). Flow data might not
be available in all markets.
Traffic information is delivered to the
vehicle by the SiriusXM Radio
satellites. NavTraffic provides
continuously updated traffic
information.
NavTraffic currently broadcasts the
traffic information for many markets
nationally. The service may be
available in more cities in the future.
See www.xmnavtraffic.com for
details on local coverage. Traffic Settings
Touch to display the Traffic menu.
Traffic Enabled :
Touch to enable
or disable the traffic feature.
Alert Prompts : Touch to enable or
disable the traffic voice prompts.
Alert Popups : Touch to enable or
disable pop-up messages about
traffic.
Alert Popups While Not in
Guidance : Touch to enable or
disable while not in guidance mode.
Traffic Guidance : Touch to enable
or disable Dynamic Guidance.
If Dynamic Guidance is enabled,
choose Automatic Recalculation or
Recalculation After Confirmation.
Automatic Recalculation : If
enabled and a route with fewer
traffic delays is found, the system
will automatically recalculate without
user confirmation.
Recalculation After
Confirmation : If enabled, the
system will provide a pop-up if a
possible guidance route is available
to detour around traffic events on

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
68 Bluetooth Phone/Devices
Bluetooth Phone/
Devices
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the address book or
contact list with the vehicle. Not
all phones are compatible for
contacts list downloading.
. Control of and playback of
Pandora and Stitcher
applications.
. Audio streaming.
. Playback and viewing of text
messages. Not all phones are
compatible with text messaging
from the radio.
To minimize driver distraction,
before driving, and with the vehicle
parked: .
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
. See “Deleting a Paired Phone”
in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the controls on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
b/g:
. Press to answer incoming calls,
confirm system information, and
start voice recognition.
. Press and hold to start voice
recognition.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Bluetooth Phone/Devices 69
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, seeUsing the
System 07.
Using Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
To use voice recognition, press
b
/gon the steering wheel.
If you know the command you
would like to execute, say the
command. If the command is not
known, say “Help”while in any voice
recognition menu.
See Voice Recognition 052.
Noise : The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
volume bar during a call to change
the volume level. The adjusted
volume level remains in memory for
later calls. The system maintains a
minimum volume level.
Pairing a New Bluetooth
Device
1. Touch the Settings icon on the Home Page to access the
Settings menu. Touch
Bluetooth Device List. If not
grayed out, touching the Phone
icon on the Home Page will
also access the Bluetooth
Device List if no phone is
connected. If another phone is
connected, touching the Phone
icon on the Home Page will
access the main phone display.
2. Touch the Pair Device option to
start the process of adding a
new Bluetooth device to the
radio system.
3. Once Pair Device is touched, the radio becomes
discoverable for three minutes.
A four or six-digit Personal
Identification Number (PIN)
appears on the display.
4. Start the pairing process on the device to be paired to the
vehicle. See the device
manufacturer's user guide for
information.
5. When the radio is discovered, the infotainment display
changes to the pairing display.
If the Bluetooth device does
not connect to the radio within

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
70 Bluetooth Phone/Devices
60 seconds, the display times
out, returns to the Bluetooth
Device List, and cancels the
discoverable process.
6. During the start of the pairingprocess, a pop-up display will
show on the Bluetooth device
asking to select Vehicle>. If a PIN is to be
entered, use XXXX. Enter the
PIN into the Bluetooth device.
7. Once the radio is selected fromthe Bluetooth device, the same
PIN must be entered to
continue the pairing process.
Touch the Change PIN option
to enter a matching PIN. The
keypad displays to complete
this function.
8. An automatic six-digit PIN may appear on newer phones. Look
for the same number to match
on both the radio and the
device being paired. Select
YES on the radio and device if
required to complete the
pairing process.9. A pop-up displays to confirm
the pairing was successful.
10. After initial pairing, a pop-up on the device may appear to
accept and allow the radio
permission to download the
phone’s address book for later
use and to access text
messaging. Press Always
Accept, if offered on the
device, for normal use. No
other paired device can see
this information on the other
device. This information is also
not accessible if the device
from which this information
originated is not currently
paired, in range, and
connected.