service reset CHEVROLET EXPRESS 2020 Infotainment System Manual

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
16 Radio
1. Touch Settings on theHome Page.
2. Touch Favorite Pages.
3. Select the number of pages to display.
Recalling a Preset Station
To recall a preset station from a
favorites page, do one the following:
. Touch FAV on the top bar to
display the preset pop-up. Touch
one of the presets to go to the
selected preset station.
. In the AM, FM, or XM (if
equipped) main page, touch one
of the presets to go to the
selected preset station.
Satellite Radio
Vehicles with a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
For more information, see www.siriusxm.com or call
1-888-601-6296 in the U.S. In
Canada, see www.siriusxm.ca or
call 1-877-438-9677.
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
infotainment display. SiriusXM may
update the background picture at
any time.
SiriusXM Categories
SiriusXM stations are organized in
categories.
Adding or Removing SiriusXM
Categories
Using the Home Page:
1. Touch the Settings icon on the Home Page.
2. Select XM Categories.
3. Select or deselect a category. A checkmark will indicate that
the category is selected.
Touch Restore All to restore all
SiriusXM categories.
Pandora Internet Radio
Pandora
Pandora is a free Internet radio
service that streams personalized
radio stations based on artists,
songs, genres, and comedians.
Create stations with the Pandora
application downloaded on a phone
or device, then use
-(thumbs up)
or
,(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
www.pandora.com.
A phone or tablet with Internet
connection is required for this
application. Personal cell phone
data plans are used. Make sure the
latest version is installed on the
device and the volume is turned up.
To install Pandora:
. On an Android phone or Android
Tablet, go to the Google Play
Store and search for Pandora.
Install to the phone, not to the
SD card.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
20 Radio
Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.
The signal strength and phone
battery level can be checked on
the radio display.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. If any iPhone, iPod touch,
or iPad is connected to
Bluetooth and the dock
connector, unplug the dock
connector and plug it in again.
. Volume is too low. Turn up the
volume on the device.
If the connection is lost between the
application and device, a message
“Please unlock your phone or restart
the phone app and try again” may
display. Touch OK to retry. Common Pandora Messages
Messages that may show on the
Infotainment display are:
Paused or Audio Paused :
Playback is paused on the radio or
device. Touch
rin the middle of the
time bar near the bottom of the
display to play or touch
jto pause.
No Stations Found : Logged in but
no stations have been created.
Communication Failure or
Application Unexpectedly Quit or
Network Connection Could Not
Be Established : Communication
failure between the radio and the
phone application, or between the
phone and data connection, or the
device is locked.
See www.pandora.com/help for
more information. If the service will
not work, see your dealer for
assistance.
Stitcher Internet Radio
Stitcher
Stitcher SmartRadio is an Internet
radio service that streams news,
sports, and entertainment shows
through the audio system. Create
personalized, on-demand stations or
discover new shows through
Stitcher ’s preset stations. To set up
an account, or for more information,
go to www.stitcher.com. Stitcher
may be available as a worldwide
Internet service.
A phone or tablet with Internet
connection is required for this
application. Personal cell phone
data plans are used. Make sure the
latest version is installed on the
device and the volume is turned up.
To install Stitcher:
. On an Android phone or Android
Tablet, go to the Google Play
Store and search for Stitcher.
Install to the phone, not to the
SD card.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Index 87
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 77
English or Metric Units . . . . . . . . . . . . 6
Error Messages . . . . . . . . . . . . . . . . . 26
F
Finding a Station . . . . . . . . . . . . . . . . 13
G
General Commands . . . . . . . . . . . . . 55
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . 49
Guidance Problems with the Route . . . . . . . . 50
H
Help Commands . . . . . . . . . . . . . . . . . 58
Helpful Hints for SpeakingCommands . . . . . . . . . . . . . . . . . . . . . 53
Home Page . . . . . . . . . . . . . . . . . . . . . . . 7
Home Page Customization . . . . . . . 8
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 50
Infotainment . . . . . . . . . . . . . . . . . . . . . . 2
Infotainment Controls . . . . . . . . . . . . . 4
Infotainment System Settings . . . . 13 Internet Radio
Pandora. . . . . . . . . . . . . . . . . . . . . . . . . 16
Stitcher. . . . . . . . . . . . . . . . . . . . . . . . . . 20
L
Language . . . . . . . . . . . . . . . . . . . . . . . . . 6
Launching Pandora . . . . . . . . . . . . . . 17
Launching Stitcher . . . . . . . . . . . . . . . 21
Loading and Ejecting Discs . . . . . . 25
Low Fuel Alert (If Equipped) . . . . . 65
M
Making a Call . . . . . . . . . . . . . . . . . . . . 74
Making a Call Using the
Phone Book Contacts and
Call List . . . . . . . . . . . . . . . . . . . . . . . . 73
Map Adjustments . . . . . . . . . . . . . . . . 37
Map Data Updates . . . . . . . . . . . . . . . 50
Map End User License
Agreement . . . . . . . . . . . . . . . . . . . . . 84
Map Scales . . . . . . . . . . . . . . . . . . . . . . 38
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Media Avoiding Untrusted Devices . . . . . 25
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Mixed-Band Presets . . . . . . . . . . . . . 15
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
N
Navigation
Destination. . . . . . . . . . . . . . . . . . . . . . 40
Using the System . . . . . . . . . . . . . . . 36
Navigation Symbols . . . . . . . . . . . . . 39
O
OnStar (if equipped)
Command . . . . . . . . . . . . . . . . . . . . . . 58
OnStar System . . . . . . . . . . . . . . 35, 48
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 3
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Pairing a New Bluetooth Device . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pandora . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pandora (If Equipped) . . . . . . . . . . . 84
Pandora Commands . . . . . . . . . . . . . 56
Pandora Internet Radio . . . . . . . . . . 16
Pandora Troubleshooting . . . . . . . . 19
Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 23
Playing a DVD Video . . . . . . . . . . . . 27
Playing an Audio CD . . . . . . . . . . . . 26
Playing an MP3 CD . . . . . . . . . . . . . . 27
Playing from a USB . . . . . . . . . . . . . . 29
Playing from an iPhone or iPad . . . . . . . . . . . . . . . . . . . . . . . . . 33
Playing from an iPod . . . . . . . . . . . . 31