wheel CHEVROLET EXPRESS CARGO VAN 2017 1.G Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
132 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 132Theft-Deterrent Feature . . . . . . 133Overview (AM-FM Radio) . . . . . 133Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 135Operation . . . . . . . . . . . . . . . . . . . . . 136
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 138Satellite Radio . . . . . . . . . . . . . . . . 139Radio Reception . . . . . . . . . . . . . . 140Multi-Band Antenna . . . . . . . . . . 141
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 141CD Player . . . . . . . . . . . . . . . . . . . . 141Auxiliary Devices . . . . . . . . . . . . . 146
OnStar System
OnStar System . . . . . . . . . . . . . . . 150
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 151
Introduction
Infotainment
Base radio information is included inthis manual. See the infotainmentmanual for information on otheravailable infotainment systems.
Read the following pages tobecome familiar with the BaseRadio features.
{Warning
Ta k i n g y o u r e y e s o f f t h e r o a d f o r
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-infeatures intended to help avoiddistraction by disabling some
functions when driving. Thesefunctions may gray out when theyare unavailable. Many infotainmentfeatures are also available throughthe instrument cluster and steeringwheel controls.
Before driving:
.Become familiar with theoperation, faceplate buttons, andscreen buttons.
.Set up the audio by presettingfavorite stations, setting thetone, and adjusting thespeakers.
.Set up phone numbers inadvance so they can be calledeasily by pressing a singlebutton or by using a single voicecommand if equipped withBluetooth phone capability.
SeeDefensive Driving0165.
To p l a y t h e i n f o t a i n m e n t s y s t e m w i t hthe ignition off, seeRetainedAccessory Power (RAP)0180.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
138 Infotainment System
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. TheRDS feature is available for useonly on FM stations that broadcastRDS information. This system reliesupon receiving specific informationfrom these stations and only workswhen the information is available.While the radio is tuned to anFM-RDS station, the station nameor call letters display. In rare cases,aradiostationcouldbroadcastincorrect information that causes theradio features to work improperly.If this happens, contact the radiostation.
Finding a Station
BAND or SRCE :Press to switchbetween FM1, FM2, AM, and SXM ifequipped. The selection displays.
f:Turn clockwise orcounterclockwise to increase ordecrease the station frequency.
©SEEK or¨SEEK :Press©
SEEK to go to the previous or¨
SEEK to go to the next station andstay there.
To s c a n s t a t i o n s , p r e s s a n d h o l deither button for two seconds until abeep sounds. The radio goes to astation, plays for a few seconds,then goes to the next station. ForAM-FM Radio and Radio with CD,the station frequency flashes whilethe radio is in the scan mode. Presseither button again to stop scanning.
The radio seeks and scans stationsonly with a strong signal that are inthe selected band.
Scan presets within the currentselected band by pressing andholding either SEEK button forfour seconds until a double beepsounds. The radio goes to a storedpreset, plays for a few seconds if astrong signal is present, then goesto the next stored preset. Thestation frequency flashes while theradio is in the scan mode.
Storing a Radio Station as a
Favorite
Yo u a r e e n c o u r a g e d t o s e t u p r a d i ostation favorites while the vehicle isparked. Tune to favorite stationsusing the presets, favorites button,and steering wheel controls,if equipped. SeeDefensiveDriving0165.
FAV :If the vehicle has a FAVbutton, a maximum of 36 stationscan be programmed as favoritesusing the six softkeys below theradio station frequency tabs and byusing the radio favorites pagebutton (FAV button). Press FAV togo through up to six pages offavorites, each having six favoritestations available per page. Eachpage of favorites can contain anycombination of AM and FM stations.
The balance/fade and tone settingsthat were previously adjusted, arestored with the favorite stations.
To s t o r e a s t a t i o n a s a f a v o r i t e :
1. Tune to the desired radiostation.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
140 Infotainment System
button, and steering wheel controls,if the vehicle has this feature. SeeDefensive Driving0165.
FAV :If the vehicle has a FAVbutton, a maximum of 36 stationscan be programmed as favoritesusing the six softkeys below theradio station frequency tabs and byusing the radio favorites pagebutton (FAV button). Press FAV togo through up to six pages offavorites, each having six favoritestations available per page. Eachpage of favorites can contain anycombination of AM, FM, or SXMstations.
The balance/fade and tone settingsthat were previously adjusted, arestored with the favorite stations.
To s t o r e a s t a t i o n a s a f a v o r i t e :
1. Tune to the desired radiostation.
2. Press FAV to display the pagewhere the station is to bestored.
3. Press and hold one of thesix softkeys until a beepsounds. When that softkey ispressed and released, thestation that was set, returns.
4. Repeat the steps for eachsoftkey radio station to bestored as a favorite.
The number of favorites pages canbe set up using the MENU button.To s e t u p t h e n u m b e r o f f a v o r i t e spages:
1. Press MENU to display theradio setup menu.
2. Press the softkey below theFAV 1 - 6 t a b .
3. Select the desired number offavorites pages by pressing thesoftkey below the displayedpage numbers.
4. Press FAV , or let the menutime out, to return to theoriginal main radio screenshowing the radio stationfrequency tabs and to beginthe process of programmingfavorites for the chosennumber of numbered pages.
Radio Reception
Frequency interference and staticcan occur during normal radioreception if items such as cell phonechargers, vehicle convenienceaccessories, and external electronicdevices are plugged into theaccessory power outlet. If there isinterference or static, unplug theitem from the accessory poweroutlet.
AM
The range for most AM stations isgreater than for FM, especially atnight. The longer range can causestation frequencies to interfere witheach other. For better radioreception, most AM radio stationsboost the power levels during theday, and then reduce these levelsduring the night. Static can alsooccur when things like storms andpower lines interfere with radioreception. When this happens, tryreducing the treble on the radio.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
152 Infotainment System
can be used while the key is in theON/RUN or ACC/ACCESSORYposition. The range of the Bluetoothsystem can be up to 9.1 m (30 ft).Not all phones support all functions,and not all phones work with thein-vehicle Bluetooth system. Seewww.gm.com/bluetooth for moreinformation on compatible phones inU.S. and Canada only.
Voice Recognition
The Bluetooth system uses voicerecognition to interpret voicecommands to dial phone numbersand name tags.
For additional information, say“Help”while you are in a voicerecognition menu.
Noise :Keep interior noise levels toaminimum.Thesystemmaynotrecognize voice commands if thereis too much background noise.
When to Speak :Ashorttonesounds after the system respondsindicating when it is waiting for avoice command. Wait until the toneand then speak.
How to Speak :Speak clearly in acalm and natural voice.
Audio System
When using the in-vehicle Bluetoothsystem, sound comes through thevehicle's front audio systemspeakers and overrides the audiosystem. Use the audio systemvolume knob, during a call, tochange the volume level. Theadjusted volume level remains inmemory for later calls. To preventmissed calls, a minimum volumelevel is used if the volume is turneddown too low.
Bluetooth Controls
Use the buttons on the steeringwheel to operate the in-vehicleBluetooth system. SeeSteeringWheel Controls088.
b/g:Press to answer incomingcalls, confirm system information,and start speech recognition.
c/x:Press to end a call, rejectacall,orcancelanoperation.
Pairing
ABluetooth-enabledcellphonemust be paired to the Bluetoothsystem and then connected to thevehicle before it can be used. Seethe cell phone manufacturer's userguide for Bluetooth functions beforepairing the cell phone. If a Bluetoothphone is not connected, calls will bemade using OnStar Hands-FreeCalling, if equipped. See OnStar,if equipped.
Pairing Information
.ABluetoothphonewithMP3capability cannot be paired tothe vehicle as a phone and anMP3 player at the same time.
.Up to five cell phones can bepaired to the Bluetooth system.
.The pairing process is disabledwhen the vehicle is moving.
.Pairing only needs to becompleted once, unless thepairing information on the cellphone changes or the cell phoneis deleted from the system.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
160 Climate Controls
The defogger only works when theignition is in ON/RUN. The defoggerturns off if the ignition is in the ACC/ACCESSORY or LOCK/OFFposition.
Do not drive the vehicle until all thewindows are clear.
Caution
Do not use a razor blade or sharp
object to clear the inside rear
window. Do not adhere anything
to the defogger grid lines in the
rear glass. These actions may
damage the rear defogger.
Repairs would not be covered by
the vehicle warranty.
Rear Heating System
If equipped, the rear heating systemlets you adjust the amount of airflowing into the rear of the vehicle,from the front seating area. Thisfeature works with the main climatecontrol system in the vehicle.
AUX :The thumbwheel for thissystem is on the instrument panelbelow the audio system.
9:Turn the thumbwheel up ordown to increase or decrease theamount of heated air sent to therear seating area.
Q:This position supplies the mostamount of heat to the rearseating area.
c:This position supplies half theamount of heat to the rearseating area.
R:This position supplies the leastamount of heat to the rearseating area.
9:This turns the rear heatingsystem off.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 165
Driving Information
Distracted Driving
Distraction comes in many formsand can take your focus from thetask of driving. Exercise goodjudgment and do not let otheractivities divert your attention awayfrom the road. Many localgovernments have enacted lawsregarding driver distraction. Becomefamiliar with the local laws inyour area.
To a v o i d d i s t r a c t e d d r i v i n g , k e e pyour eyes on the road, keep yourhands on the steering wheel, andfocus your attention on driving.
.Do not use a phone indemanding driving situations.Use a hands-free method toplace or receive necessaryphone calls.
.Watch the road. Do not read,take notes, or look upinformation on phones or otherelectronic devices.
.Designate a front seatpassenger to handle potentialdistractions.
.Become familiar with vehiclefeatures before driving, such asprogramming favorite radiostations and adjusting climatecontrol and seat settings.Program all trip information intoany navigation device prior todriving.
.Wait until the vehicle is parkedto retrieve items that have fallento the floor.
.Stop or park the vehicle to tendto children.
.Keep pets in an appropriatecarrier or restraint.
.Avoid stressful conversationswhile driving, whether with apassenger or on a cell phone.
{Warning
Ta k i n g y o u r e y e s o f f t h e r o a d t o o
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section formore information on using thatsystem and the navigation system,if equipped, including pairing andusing a cell phone.
Defensive Driving
Defensive driving means“alwaysexpect the unexpected.”The firststep in driving defensively is to wearthe safety belt. SeeSafetyBelts046.
.Assume that other road users(pedestrians, bicyclists, andother drivers) are going to becareless and make mistakes.Anticipate what they might doand be ready.
.Allow enough following distancebetween you and the driver infront of you.
.Focus on the task of driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
166 Driving and Operating
Drunk Driving
Death and injury associated withdrinking and driving is a globaltragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
asmallamountofalcohol.You
can have a serious—or even
fatal—collision if you drive after
drinking.
Do not drink and drive or ride with
adriverwhohasbeendrinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and acceleratingare important factors in helping tocontrol a vehicle while driving.
Braking
Braking action involves perceptiontime and reaction time. Deciding topush the brake pedal is perceptiontime. Actually doing it isreaction time.
Average driver reaction time isabout three-quarters of a second. Inthat time, a vehicle moving at100 km/h (60 mph) travels 20 m(66 ft), which could be a lot ofdistance in an emergency.
Helpful braking tips to keep in mindinclude:
.Keep enough distance betweenyou and the vehicle in frontof you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while thevehicle is being driven, brakenormally but do not pump thebrakes. Doing so could make thepedal harder to push down. If theengine stops, there will be somepower brake assist but it will beused when the brake is applied.
Once the power assist is used up, itcan take longer to stop and thebrake pedal will be harder to push.
Steering
Hydraulic Power Steering
Yo u r v e h i c l e h a s h y d r a u l i c p o w e rsteering. It may requiremaintenance. SeePower SteeringFluid0232.
If power steering assist is lostbecause the engine stops orbecause of a system malfunction,the vehicle can be steered but mayrequired increased effort. See yourdealer if there is a problem.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds,
damage may occur to the power
steering system and there may be
loss of power steering assist.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 167
Curve Tips
.Ta k e c u r v e s a t a r e a s o n a b l espeed.
.Reduce speed before entering acurve.
.Maintain a reasonable steadyspeed through the curve
.Wait until the vehicle is out ofthe curve before acceleratinggently into the straightaway.
Steering in Emergencies
.There are some situations whensteering around a problem maybe more effective than braking.
.Holding both sides of thesteering wheel allows you to turn180 degrees without removingahand.
.Antilock Brake System (ABS)allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can dropoff the edge of a road onto theshoulder while driving. Followthese tips:
1. Ease off the accelerator andthen, if there is nothing in theway, steer the vehicle so that itstraddles the edge of thepavement.
2. Turn the steering wheel aboutone-eighth of a turn, until theright front tire contacts thepavement edge.
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids thatcorrespond to the vehicle's threecontrol systems:
.Braking Skid—wheels are notrolling.
.Steering or Cornering Skid—too much speed or steering in acurve causes tires to slip andlose cornering force.
.Acceleration Skid—too muchthrottle causes the drivingwheels to spin.
Defensive drivers avoid most skidsby taking reasonable care suited toexisting conditions, and by notoverdriving those conditions. Butskids are always possible.
If the vehicle starts to slide, followthese suggestions:
.Ease your foot off theaccelerator pedal and steer theway you want the vehicle to go.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 169
.Keep the windshield washer fluidreservoir filled.
.Have good tires with propertread depth. SeeTires0252.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or throughmountains is different than drivingon flat or rolling terrain. Tips include:
.Keep the vehicle serviced and ingood shape.
.Check all fluid levels and brakes,tires, cooling system, andtransmission.
.Shift to a lower gear when goingdown steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
(Continued)
Warning (Continued)
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.Drive at speeds that keep thevehicle in its own lane. Do notswing wide or cross thecenter line.
.Be alert on top of hills;something could be in your lane(e.g., stalled car, accident).
.Pay attention to special roadsigns (e.g., falling rocks area,winding roads, long grades,passing or no-passing zones)and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires andthe road creates less traction orgrip, so drive carefully. Wet ice canoccur at about 0 °C (32 °F) whenfreezing rain begins to fall. Avoiddriving on wet ice or in freezing rainuntil roads can be treated.
For slippery road driving:
.Accelerate gently. Acceleratingtoo quickly causes the wheels tospin and makes the surfaceunder the tires slick.
.Turn on Traction Control. SeeTr a c t i o n C o n t r o l / E l e c t r o n i cStability Control0190.
.Antilock Brake System (ABS)improves vehicle stability duringhard stops, but the brakesshould be applied sooner than

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 171
If the Vehicle Is Stuck
Slowly and cautiously spin thewheels to free the vehicle whenstuck in sand, mud, ice, or snow.
If stuck too severely for the tractionsystem to free the vehicle, turn thetraction system off and use therocking method. SeeTr a c t i o nControl/Electronic StabilityControl0190.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left andright to clear the area around thefront wheels. Turn off any tractionsystem. Shift back and forth
between R (Reverse) and a lowforward gear, spinning the wheelsas little as possible. To preventtransmission wear, wait until thewheels stop spinning before shiftinggears. Release the acceleratorpedal while shifting, and presslightly on the accelerator pedalwhen the transmission is in gear.Slowly spinning the wheels in theforward and reverse directionscauses a rocking motion that couldfree the vehicle. If that does not getthe vehicle out after a few tries, itmight need to be towed out. If thevehicle does need to be towed out,seeTo w i n g t h e V e h i c l e0286.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was
designed to carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.