change time CHEVROLET EXPRESS CARGO VAN 2017 1.G Owner's Guide
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 331
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play importantinformation at the following times:
.Prior to vehicle purchase.
PressQto set up an account.
.With the OnStar Basic Plan,every 60 days.
.After change in ownership andat 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisorcan cancel or change accountinformation.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR(1-888-466-7827) immediately toterminate your OnStar services ifthe vehicle is disposed of, sold,transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon aspossible. The Advisor will updatevehicle records and explain OnStarservice options.
How OnStar Service Works
Automatic Crash Response,Emergency Services, Crisis Assist,Stolen Vehicle Assistance,Advanced Vehicle Diagnostics,Remote Services, RoadsideAssistance, Turn-by-TurnNavigation, and Hands-Free Callingare available on most vehicles. Notall OnStar services are availableeverywhere or on all vehicles. Formore information, a full descriptionof OnStar services, systemlimitations, and OnStar User Terms,Privacy Statement, and SoftwareTe r m s :
.Call 1-888-4ONSTAR(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar services cannot work unlessthe vehicle is in a place whereOnStar has an agreement with awireless service provider for servicein that area. The wireless serviceprovider must also have coverage,network capacity, reception, andtechnology compatible with OnStarservices. Service involving locationinformation about the vehicle cannotwork unless GPS signals areavailable, unobstructed, andcompatible with the OnStarhardware. OnStar services may notwork if the OnStar equipment is notproperly installed or it has not beenproperly maintained. If equipment orsoftware is added, connected,or modified, OnStar services maynot work. Other problems beyondthe control of OnStar—such ashills, tall buildings, tunnels, weather,electrical system design andarchitecture of the vehicle, damage
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
332 OnStar
to the vehicle in a crash, or wirelessphone network congestion orjamming—may prevent service.
SeeRadio FrequencyStatement0322.
Services for People with
Disabilities
Advisors provide services to helpSubscribers with physical disabilitiesand medical conditions.
PressQto help:
.Locate a gas station with anattendant to pump gas.
.Find a hotel, restaurant, etc.,that meets accessibility needs.
.Provide directions to the closesthospital or pharmacy in urgentsituations.
TTY Users
OnStar has the ability tocommunicate to deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicle
access to all OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
APINisneededtoaccesssomeOnStar services. The PIN will needto be changed the first time whenspeaking with an Advisor. Tochange the OnStar PIN, contact an
OnStar Advisor by pressingQor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may bewarranted as part of the vehiclewarranty.
Languages
The vehicle can be programmed torespond in multiple languages.
PressQand ask for an Advisor.
Advisors are available in English,Spanish, and French. Availablelanguages may vary by country.
Potential Issues
OnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for 10 dayswithout an ignition cycle. If thevehicle has not been started forfive days, OnStar can contactRoadside Assistance or a locksmithto help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels andunderpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.
.In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 333
AtemporarylossofGPScancauseloss of the ability to send aTurn-by-Turn Navigation route. TheAdvisor may give a verbal route ormay ask for a call back after thevehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required forOnStar to send remote signals tothe vehicle. Do not place items overor near the antenna to preventblocking cellular and GPS signalreception.
Unable to Connect to OnStar
Message
If there is limited cellular coverageor the cellular network has reachedmaximum capacity, this message
may come on. PressQto try the
call again or try again after driving afew miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for features
to function properly. These systemsmay not operate if the battery isdischarged or disconnected.
Add-on Electrical Equipment
The OnStar system is integratedinto the electrical architecture of thevehicle. Do not add any electricalequipment. SeeAdd-On ElectricalEquipment0212.Addedelectricalequipment may interfere with theoperation of the OnStar system andcause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliversoftware updates or changes to thevehicle without further notice orconsent. These updates or changesmay enhance or maintain safety,security, or the operation of thevehicle or the vehicle systems.Software updates or changes mayaffect or erase data or settings thatare stored in the vehicle, such asOnStar Hands-Free Calling nametags, saved navigation destinations,or pre-set radio stations. NeitherOnStar nor GM is responsible forany affected or erased data or
settings. These updates or changesmay also collect personalinformation. Such collection isdescribed in the OnStar privacystatement or separately disclosed atthe time of installation. Theseupdates or changes may also causeasystemtoautomaticallycommunicate with GM servers tocollect information about vehiclesystem status, identify whetherupdates or changes are available,or deliver updates or changes. Anactive OnStar agreement constitutesconsent to these software updatesor changes and agreement thateither OnStar or GM may remotelydeliver them to the vehicle.
Privacy
The complete OnStar PrivacyStatement may be found atwww.onstar.com (U.S.),or www.onstar.ca (Canada). Werecommend that you review it. If youhave any questions, call1-888-4ONSTAR (1-888-466-7827)
or pressQto speak with an
Advisor. Users of wirelesscommunications are cautioned that
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
340 Index
G
Gauges
Engine Coolant Temperature . . . 98
Engine Oil Pressure . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . 96
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 94
General Information
Service and Maintenance . . . . . 296
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 0 2
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 38
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 316
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 240
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 41
Headlamps . . . . . . . . . . . . . . . . . . . . . 241
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 240
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 240
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 126
Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On Light . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 179
Heating and Air Conditioning . . . 158
High-Beam On Light . . . . . . . . . . . . 107
Hill and Mountain Roads . . . . . . . . 169
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 47
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Ignition Positions . . . . . . . . . . . . . . . 176
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 239
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 33
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 68
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 325
Instrument Cluster . . . . . . . . . . . . . . . 95
Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 282
K
Key and Lock Messages . . . . . . . . 115
Keyless Entry
Remote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Labeling, Tire Sidewall . . . . . . . . . . 254
Lamps
Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 126
License Plate . . . . . . . . . . . . . . . . . 244
Malfunction Indicator . . . . . . . . . 102
Messages . . . . . . . . . . . . . . . . . . . . .115
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . 2 4 3
Lamps, Bulb Replacement . . . . . . 242
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 79
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
344 Index
Service (cont'd)
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 296
Parts Identification Label . . . . . 308
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 321
Scheduling Appointments . . . . . 318
Vehicle Messages . . . . . . . . . . . . . 117
Services
Special Application . . . . . . . . . . . 302
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 238
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . 181
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31
Sidemarker
Bulb Replacement . . . . . . . . . . . . 242
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 302
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 309
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 238
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166
Fluid, Power . . . . . . . . . . . . . . . . . . 232
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Infotainment . . . . . . . . . . . . . 132, 325
Noise Control . . . . . . . . . . . . . . . . . 237
T
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . . . 2 4 3
Te x t Te l e p h o n e ( T T Y ) U s e r s . . . . 3 1 5
Theft-Deterrent Systems . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . 253
All-Terrain . . . . . . . . . . . . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . 268
Chains . . . . . . . . . . . . . . . . . . . . . . . . 272
Changing . . . . . . . . . . . . . . . . . . . . . 274
Designations . . . . . . . . . . . . . . . . . 256
Different Size . . . . . . . . . . . . . . . . . 269
Dual Rotation . . . . . . . . . . . . . . . . . 266
Full-Size Spare . . . . . . . . . . . . . . . 282
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 262
Pressure Monitor System . . . . . 261
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sidewall Labeling . . . . . . . . . . . . . 254
Te r m i n o l o g y a n d D e f i n i t i o n s . . 2 5 7
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 270
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 271
Wheel Replacement . . . . . . . . . . 271
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 267
Winter . . . . . . . . . . . . . . . . . . . . . . . . 253
To w / H a u l M o d e . . . . . . . . . . . . . . . . . 1 8 7
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 345
To w / H a u l M o d e L i g h t . . . . . . . . . . . 1 0 5
To w i n g
Driving Characteristics . . . . . . . . 202
Equipment . . . . . . . . . . . . . . . . . . . . 210
General Information . . . . . . . . . . 202
Recreational Vehicle . . . . . . . . . . 286
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 205
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 286
Traction
Control System (TCS)/
StabiliTrak®Light . . . . . . . . . . . . 105
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 190
Trailer
To w M i r r o r s . . . . . . . . . . . . . . . . . . . . . 3 5
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 0 5
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 183
Fluid, Automatic . . . . . . . . . . . . . . 222
Messages . . . . . . . . . . . . . . . . . . . . .118
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 318
Trip Odometer . . . . . . . . . . . . . . . . . . . 96
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 128
U
Uniform Tire Quality Grading . . . 270
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 166
Identification Number (VIN) . . . 308
Load Limits . . . . . . . . . . . . . . . . . . . 171
Messages . . . . . . . . . . . . . . . . . . . . .112
Personalization . . . . . . . . . . . . . . . .119
Reminder Messages . . . . . . . . . . .119
Remote Start . . . . . . . . . . . . . . . . . . . 27
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 8 6
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 260
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 324
Ventilation, Air . . . . . . . . . . . . . . . . . . 163
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Voltmeter Gauge . . . . . . . . . . . . . . . . 99
W
Warning
Brake System Light . . . . . . . . . . . 104
Warning (cont'd)
Caution and Danger . . . . . . . . . . . . . 3
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . . 94
Warnings
Hazard Flashers . . . . . . . . . . . . . . 128
Washer Fluid . . . . . . . . . . . . . . . . . . . 233
Wheels
Alignment and Tire Balance . . 271
Different Size . . . . . . . . . . . . . . . . . 269
Replacement . . . . . . . . . . . . . . . . . 271
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Where to Put the Restraint . . . . . . 72
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Windows . . . . . . . . . . . . . . . . . . . . . . . . 36
Enhanced Technology Glass . . . 38
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Swing-out Windows . . . . . . . . . . . . . 37
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . . 89
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 169
Winter Tires . . . . . . . . . . . . . . . . . . . . 253
Wiper Blade Replacement . . . . . . 239