maintenance CHEVROLET EXPRESS PASSANGER 2012 1.G Owners Manual

Black plate (1,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and Maintenance . . . . . . . . . . . . . . . . 1-20
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16 Seats and Restraints
. . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-38
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-28
Vehicle Messages . . . . . . . . . . . . 5-34
Vehicle Personalization . . . . . . . 5-42 Lighting
. . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8

Black plate (2,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Chevrolet Express Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Power Outlets . . . . . . . . . . . . . . . 1-19
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-20
Tire Pressure Monitor . . . . . . . . 1-21
Engine Oil Life System . . . . . . 1-21
Fuel E85 (85% Ethanol) . . . . . 1-21
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-21
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-22
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-22

Black plate (20,1)Chevrolet Express Owner Manual - 2012
1-20 In Brief
Performance and
Maintenance
StabiliTrak®System
The vehicle may have a traction
control system that limits wheel spin
and the StabiliTrak system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.
.To turn off traction control, press
and release the StabiliTrak
button
g. The appropriate DIC
message will display. See Ride
Control System Messages on
page 5‑38.
.To turn off both traction control
and StabiliTrak, press and hold
the StabiliTrak button
guntil
the StabiliTrak Off light
Y
illuminates and the appropriate
DIC messages display. See Ride
Control System Messages on
page 5‑38.
.Press and release the
StabiliTrak button again to turn
on both systems.
For more information, see
StabiliTrak
®System on page 9‑35.

Black plate (21,1)Chevrolet Express Owner Manual - 2012
In Brief 1-21
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. SeeVehicle Load
Limits on page 9‑11. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver
’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑58.Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN, with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds. 3. Turn the key to LOCK/OFF.
See
Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑42. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑40.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.

Black plate (22,1)Chevrolet Express Owner Manual - 2012
1-22 In Brief
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in
the Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑8 or
Roadside Assistance Program
(Mexico) on page 13‑10 for
more information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the
help you need. Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (37,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-37
Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
SeeAirbag Readiness Light on
page 5‑18 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑20. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the
airbag systems in the vehicle.
A damaged airbag system may
not work properly and may
not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon
as possible. If an airbag inflates, you will need
to replace airbag system parts.
See your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly.
Have the vehicle serviced right
away. See
Airbag Readiness Light
on page 5‑18 for more information.

Black plate (15,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-15
Engine Oil Pressure
Gauge
Metric
English
The oil pressure gauge shows the
engine oil pressure in psi (pounds
per square inch) or kPa (kilopascals)
when the engine is running.
Oil pressure may vary with engine
speed, outside temperature and oil
viscosity, but readings above the
low pressure zone indicate the
normal operating range.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or other problem
causing low oil pressure. Check the
oil as soon as possible.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.

Black plate (21,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-21
If it does not, have the vehicle
serviced by your dealer.
The light should go out once the
engine starts. If it stays on,
or comes on while driving, there
could be a problem with the
charging system. A charging system
message in the Driver Information
Center (DIC) can also appear. See
Battery Voltage and Charging
Messages on page 5‑34for more
information. This light could indicate
that there are problems with a
generator drive belt, or that there is
an electrical problem. Have it
checked right away. If the vehicle
must be driven a short distance with
the light on, turn off accessories,
such as the radio and air
conditioner.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions are at acceptable levels, to produce
a cleaner environment. This light
comes on when the vehicle is
placed in ON/RUN, as a check to
show it is working. If it does not,
have the vehicle serviced by your
dealer. See
Ignition Positions on
page 9‑16 for more information.
If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction. Notice:
If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.

Black plate (23,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-23
Emissions Inspection and
Maintenance Programs
Some local governments may have
programs to inspect the on-vehicle
emission control equipment. For the
inspection, the emission system test
equipment is connected to the
vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUNwhile the engine is off. See your
dealer for assistance in verifying
proper operation of the
malfunction indicator lamp.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.
If the warning light comes on, there
could be a brake problem. Have the
brake system inspected right away.
MetricEnglish
This light should come on briefly
when ignition key is turned to ON/
RUN. If it does not come on, have it
fixed so it will be ready to warn if
there is a problem.