CHEVROLET HHR 2011 1.G Owners Manual

Black plate (7,1)Chevrolet HHR Owner Manual - 2011
Automatic Transmission Shift Lock
Control Function Check
{WARNING:
When you are doing this inspection, the vehicle
could move suddenly. If the vehicle moves, you or
others could be injured.
1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a
level surface.
2. Firmly apply the parking brake. See Parking Brake
on page 3‑30.
Be ready to apply the regular brake immediately if
the vehicle begins to move. 3. With the engine off, turn the ignition to ON/RUN,
but do not start the engine. Without applying the
regular brake, try to move the shift lever out of
P (Park) with normal effort. If the shift lever moves
out of P (Park), contact your dealer for service.
Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition to LOCK/OFF in each shift lever position.
.For automatic transmission vehicles, the ignition
should turn to LOCK/OFF only when the shift lever
is in P (Park). The ignition key should come out
only in LOCK/OFF.
.For manual transmission vehicles, the ignition key
should come out only in LOCK/OFF.
Turn the steering wheel to the left and to the right.
It should only lock when turned to the right.
Contact your dealer if service is required.
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Black plate (8,1)Chevrolet HHR Owner Manual - 2011
Parking Brake and Automatic
Transmission P (Park) Mechanism
Check
{WARNING:
When you are doing this check, the vehicle could
begin to move. You or others could be injured and
property could be damaged. Make sure there is
room in front of the vehicle in case it begins to
roll. Be ready to apply the regular brake at once
should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake, set the
parking brake.
.To check the parking brake's holding ability: With
the engine running and the transmission in
N (Neutral), slowly remove foot pressure from the
regular brake pedal. Do this until the vehicle is held
by the parking brake only.
.To check the P (Park) mechanism's holding ability:
With the engine running, shift to P (Park). Then
release the parking brake followed by the regular
brake.
Contact your dealer if service is required.
Recommended Fluids and
Lubricants
Fluids and lubricants identified below by name, part
number, or specification can be obtained from your
dealer.
Usage Fluid/Lubricant
Engine Oil The engine requires engine oil
approved to the dexos™
specification.
Oils meeting this specification can
be identified with the dexos™
certification mark. Look for and use
only an engine oil that displays the
dexos™ certification mark of the
proper viscosity grade. See Engine
Oil on page 6‑16.
Engine Cooling System 50/50 mixture of clean, drinkable
water and use only DEX-COOL
Coolant. See
Engine Coolant
on
page 6‑24.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid
(GM Part No. U.S. 88863461,
in Canada 88863462).
Hydraulic Clutch System DOT 3 Hydraulic Brake Fluid
(GM Part No. U.S. 88863461,
in Canada 88863462).
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Black plate (9,1)Chevrolet HHR Owner Manual - 2011
UsageFluid/Lubricant
Windshield
Washer Optikleen®Washer Solvent.
Parking Brake Cable Guides Chassis Lubricant (GM Part No.
U.S. 12377985, in Canada 88901242)
or lubricant meeting requirements of
NLGI #2, Category LB or GC‐LB.
Manual
Transmission
(2.2L and 2.4L
L4 engines) DEXRON
®-VI Automatic Transmission
Fluid.
Automatic
Transmission DEXRON
®-VI Automatic Transmission
Fluid.
Key Lock
Cylinders Multi-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Manual
Transmission Shift Linkage Chassis Lubricant (GM Part No.
U.S. 12377985, in Canada 88901242)
or lubricant meeting requirements of
NLGI #2, Category LB or GC-LB.
Usage
Fluid/Lubricant
Chassis
Lubrication Chassis Lubricant (GM Part No.
U.S. 12377985, in Canada 88901242)
or lubricant meeting requirements of
NLGI #2, Category LB or GC-LB.
Hood Latch Assembly,
Secondary
Latch, Pivots,
Spring Anchor,
and
Release Pawl Lubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293, in
Canada 992723) or lubricant meeting
requirements of NLGI #2, Category
LB or GC-LB.
Hood and Door Hinges Multi-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No.
U.S. 3634770, in Canada 10953518)
or Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
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Black plate (10,1)Chevrolet HHR Owner Manual - 2011
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Maintenance Replacement Parts
PartGM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
2.2L and 2.4L Engines 22731072 A3054C
Engine Oil Filter 12605566 PF457G
Passenger Compartment Air Filter 52493319 CF125
Spark Plugs 2.2L and 2.4L Engines 12625058 41-103
Wiper Blades Front –19.7 inches (50 cm) 25882578 —
Rear –10.8 inches (27.4 cm) 22709463 —
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Black plate (11,1)Chevrolet HHR Owner Manual - 2011
Engine Drive Belt Routing
Dotted line shows routing for vehicles without air
conditioning.
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Black plate (12,1)Chevrolet HHR Owner Manual - 2011
Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed
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Black plate (13,1)Chevrolet HHR Owner Manual - 2011
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed
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Black plate (14,1)Chevrolet HHR Owner Manual - 2011
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed
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Black plate (1,1)Chevrolet HHR Owner Manual - 2011
Section 8 Customer Assistance Information
Customer Assistance and Information. . . . . . . . . . .8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-5
GM Mobility Reimbursement Program . . . . . . . . . . . 8-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-6
Scheduling Service Appointments . . . . . . . . . . . . . . . 8-8
Courtesy Transportation Program . . . . . . . . . . . . . . . 8-9
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 8-10 Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . .8-13
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Reporting Safety Defects to General Motors . . . 8-14
Service Publications Ordering Information . . . . . 8-14
Vehicle Data Recording and Privacy . . . . . . . . . . . . .8-15
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
OnStar
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Radio Frequency Identification (RFID) . . . . . . . . . 8-17
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-17
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Black plate (2,1)Chevrolet HHR Owner Manual - 2011
Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of the vehicle will
be resolved by the dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Chevrolet Customer Assistance Center at
1-800-222-1020. In Canada, call General Motors of
Canada Customer Communication Centre at
1-800-263-3777 (English), or 1-800-263-7854 (French). We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest following Step One first.
STEP THREE —U.S. Owners: Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you can file
with the Better Business Bureau (BBB) Auto Line
®
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited
Warranty. Although you may be required to resort to this
informal dispute resolution program prior to filing a court
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