maintenance CHEVROLET IMPALA 2011 9.G Service Manual

Black plate (8,1)Chevrolet Impala Owner Manual - 2011
11-8 Service and Maintenance
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Maintenance Replacement Parts
PartGM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 10350737A2962C
Engine Oil Filter 3.5L and 3.9L V6 Flexible Fuel Engines 19210285PF61
Passenger Compartment Air Filter 15284938CF132
Spark Plugs 3.5L and 3.9L V6 Flexible Fuel Engines 1259113141‐100
Wiper Blades Driver Side ‐55.0 cm (21.7 in) 15941731—
Passenger Side ‐55.0 cm (21.7 in) 15941732—

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Service and Maintenance 11-9
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed

Black plate (10,1)Chevrolet Impala Owner Manual - 2011
11-10 Service and Maintenance
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed

Black plate (11,1)Chevrolet Impala Owner Manual - 2011
Service and Maintenance 11-11
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed

Black plate (12,1)Chevrolet Impala Owner Manual - 2011
11-12 Service and Maintenance
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Customer Information 13-5
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Chevrolet Owner
Center (U.S.)—
www.chevyownercenter.com
Information and services
customized for your specific
vehicle —all in one convenient
place.
.Digital owner manual, warranty
information, and more
.Store online service and
maintenance records
.Chevrolet dealer locator for
service nationwide
.Exclusive privileges and offers
.Recall notices for your specific
vehicle
.OnStar and GM Cardmember
Services Earnings summaries
Other Helpful Links
Chevrolet —www.chevrolet.com
Chevrolet Merchandise —
www.chevymall.com
Help Center —www.chevrolet.com/
pages/mds/helpcenter/faq.do
.FAQ
.Contact Us

Black plate (14,1)Chevrolet Impala Owner Manual - 2011
13-14 Customer Information
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for
all models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35Additives . . . . . . . . . . . . . . . . . . . . . 9-36
E85 (85% Ethanol) . . . . . . . . . . . 9-37
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-40
Filling the Tank . . . . . . . . . . . . . . . 9-38
Fuels in Foreign Countries . . . . 9-36
Gasoline Specifications . . . . . . . 9-36
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Recommended . . . . . . . . . . . . . . . 9-35
Requirements, California . . . . . 9-36
System Messages . . . . . . . . . . . . 5-32
Fuel Economy Driving for Better . . . . . . . . . . . . . 1-19
Fuses Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-34
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37G
Garage Door Opener . . . . . . . . . . 5-42
Programming . . . . . . . . . . . . . . . . . 5-42
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-36
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-6
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-29
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-4
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-30
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-3
Heated Front Seats . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-24

Black plate (7,1)Chevrolet Impala Owner Manual - 2011
INDEX i-7
Lights (cont.)Security . . . . . . . . . . . . . . . . . . . . . . 5-23
Tire Pressure . . . . . . . . . . . . . . . . . 5-22
Traction Control System
(TCS) Warning . . . . . . . . . . . . . . 5-21
Locks Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-50
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-6
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-17
Messages Airbag System . . . . . . . . . . . . . . . . 5-33
Anti-Theft Alarm System . . . . . . 5-34
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-29
Brake System . . . . . . . . . . . . . . . . 5-29
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-29
Engine Cooling System . . . . . . . 5-30
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-31
Engine Power . . . . . . . . . . . . . . . . 5-31
Fuel System . . . . . . . . . . . . . . . . . . 5-32
Key and Lock . . . . . . . . . . . . . . . . . 5-32
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-32 Messages (cont.)
Ride Control System . . . . . . . . . . 5-32
Service Vehicle . . . . . . . . . . . . . . . 5-34
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34
Transmission . . . . . . . . . . . . . . . . . 5-35
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-28
Vehicle Reminder . . . . . . . . . . . . . 5-36
Washer Fluid . . . . . . . . . . . . . . . . . 5-36
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-16
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-15
Manual Rearview . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-46

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-17
Statement . . . . . . . . . . . . . . . . . . 13-17
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rearview Mirrors . . . . . . . . . . . . . . 2-15 Automatic Dimming . . . . . . . . . . . 2-16
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-6
Recommended Fuel . . . . . . . . . . . 9-35
Records Maintenance . . . . . . . . . . . . . . . . . . 11-9
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-74
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-6 Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-33
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-40
Maintenance . . . . . . . . . . . . . . . . . . 11-8
Replacing Airbag System . . . . . . 3-40
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-55
Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Reporting Safety Defects Canadian Government . . . . . . 13-15
General Motors . . . . . . . . . . . . . 13-15
U.S. Government . . . . . . . . . . . 13-14
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-48
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-18
Ride Control Systems . . . . . . . . . 9-31 Electronic Stability (ESC) . . . . . 9-31
Messages . . . . . . . . . . . . . . . . . . . . 5-32 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-19
Rotation, Tires . . . . . . . . . . . . . . . . 10-51
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-24
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-10Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Extender . . . . . . . . . . . . . . . . . . . . . . 3-24
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-13
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-24
Lap-Shoulder Belt . . . . . . . . . . . . 3-19
Reminders . . . . . . . . . . . . . . . . . . . . 5-14
Replacing After a Crash . . . . . . 3-25
Use During Pregnancy . . . . . . . . 3-23
Safety Defects Reporting Canadian Government . . . . . . 13-15
General Motors . . . . . . . . . . . . . 13-15
U.S. Government . . . . . . . . . . . 13-14
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9