tow CHEVROLET IMPALA 2011 9.G Service Manual

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-21
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see "Overheated
Engine Protection Operating Mode"
in this section.
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven
to a safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, a significant loss in power
and engine performance will be
noticed. The coolant temperature
gauge will indicate an overheat
condition exists. Driving
extended km (mi) and/or towing a
trailer in the overheat protection
mode should be avoided.Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑8.
Power Steering Fluid
The power steering fluid reservoir
is located toward the rear of the
engine compartment on the
passenger side of the vehicle.
See Engine Compartment Overview
on page 10‑6 for reservoir location.
When to Check Power
Steering Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power
Steering Fluid
To check the power steering fluid,
do the following:
1. Turn the key off and let the
engine compartment cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the dipstick.

Black plate (28,1)Chevrolet Impala Owner Manual - 2011
10-28 Vehicle Care
2. While holding the wiper arm,pull the clip up from the blade
connecting point, and pull the
blade assembly down toward the
windshield to remove it from the
wiper arm.
3. Install the new wiper blade onto the wiper arm and snap the clip
down into place. To remove and replace the wiper
blade element do the following:
1. The wiper blade element has
two notches at one end which
are engaged by the bottom claw
set of the wiper blade. At the
notched end of the wiper blade,
pull the wiper blade element
from the wiper blade assembly.
2. To replace the element, start at the heel end of the wiper blade,
which is the end nearest to the
base of the wiper arm, and
slide the wiper blade element,
notched end last, into the
wiper blade claw sets.
3. To engage the last claw into the notched end of the wiper blade
element, squeeze the wiper
blade element at the notched
area, and push the wiper blade
element so the claw fits into
the notch. 4. Be sure the two wiper blade
element notches are engaged by
the last claw set, and that all the
other claws are properly
engaged in the slots of the wiper
blade element on both sides.
A. Correct Installation
B. Incorrect Installation
For the proper type and size of
windshield wiper blades, see
Maintenance Replacement Parts on
page 11‑8.

Black plate (31,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-31
8. Install the electrical connector tothe bulb.
9. Install the new bulb by inserting the smallest tab on the bulb
base into the matching notch in
the retaining ring. Turn the bulb
a quarter-turn clockwise until it
stops.
10. Reinstall the dust caps.
11. Push the headlamp assembly toward the vehicle.
12. Push down on the plasticheadlamp retainer to reinstall it.13. Reinstall the screw from theheadlamp assembly.

Black plate (52,1)Chevrolet Impala Owner Manual - 2011
10-52 Vehicle Care
After the tires have been
rotated, adjust the front and rear
inflation pressures as shown on
the Tire and Loading Information
label. SeeTire Pressure on
page 10‑44 andVehicle Load
Limits on page 9‑12.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation on
page 10‑47.
Make certain that all wheel nuts
are properly tightened. See
“Wheel Nut Torque” under
Capacities and Specifications on
page 12‑2.
{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident.
(Continued)
WARNING (Continued)
When changing a wheel, remove
any rust or dirt from places where
the wheel attaches to the vehicle.
In an emergency, use a cloth or a
paper towel to do this; but be sure
to use a scraper or wire brush
later, if needed, to get all the rust
or dirt off. SeeIf a Tire Goes Flat
on page 10‑59.
Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.
When It Is Time for
New Tires
Various factors, such as
maintenance, temperatures, driving
speeds, vehicle loading, and road
conditions influence when you need
new tires.
One way to tell when it is time for
new tires is to check the treadwear
indicators, which appear when the
tires have only 1.6 mm (1/16 in) or
less of tread remaining.

Black plate (59,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-59
WARNING (Continued)
To help avoid damage to the
vehicle, drive slowly, readjust
or remove the device if it is
contacting the vehicle, and do not
spin the vehicle's wheels. If you
do find traction devices that will
fit, install them on the front tires.
If a Tire Goes Flat
It is unusual for a tire to blowout
while you are driving, especially if
you maintain your vehicle's tires
properly. If air goes out of a tire, it is
much more likely to leak out slowly.
But if you should ever have a
blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer tomaintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction
you would use in a skid. In any rear
blowout remove your foot from the
accelerator pedal. Get the vehicle
under control by steering the way
you want the vehicle to go. It may
be very bumpy and noisy, but you
can still steer. Gently brake to a
stop, well off the road, if possible.
{WARNING
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
under-inflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely under-inflated or flat.
(Continued)
WARNING (Continued)
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon
as possible.
{WARNING
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.

Black plate (64,1)Chevrolet Impala Owner Manual - 2011
10-64 Vehicle Care
5. Raise the vehicle by turning thejack handle clockwise. Raise the
vehicle far enough off the
ground to install the compact
spare tire.
6. Remove all wheel nuts and the flat tire.
{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, use a cloth or a
paper towel to do this; but be sure
to use a scraper or wire brush
later, if needed, to get all the rust
or dirt off. See If a Tire Goes Flat
on page 10‑59.
7. Remove any rust or dirt from the wheel bolts, mounting surfaces,
and spare wheel.
8. Install the compact spare tire.
{WARNING
Never use oil or grease on bolts
or nuts because the nuts might
come loose. The vehicle's wheel
could fall off, causing a crash.

Black plate (65,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-65
9. Reinstall the wheel nuts with therounded end of the nuts toward
the wheel. Tighten each nut
clockwise by hand until the
wheel is held against the hub.10. Lower the vehicle by turning the jack handle
counterclockwise.
Lower the jack completely.
{WARNING
Wheel nuts that are improperly or
incorrectly tightened can cause
the wheels to become loose or
come off. The wheel nuts should
be tightened with a torque wrench
to the proper torque specification
after replacing. Follow the torque
specification supplied by the
aftermarket manufacturer when
using accessory locking wheel
nuts. See Capacities and
Specifications on page 12‑2 for
original equipment wheel nut
torque specifications.

Black plate (74,1)Chevrolet Impala Owner Manual - 2011
10-74 Vehicle Care
Towing
Towing the Vehicle
Notice:To avoid damage, the
disabled vehicle should be
towed with all four wheels off the
ground. Care must be taken with
vehicles that have low ground
clearance and/or special
equipment.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
on page 13‑7.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in
this section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:.What is the towing capacity
of the towing vehicle?
Be sure to read the tow vehicle
manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make
sure the vehicle is prepared to
be towed.

Black plate (75,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-75
Dinghy Towing
Notice:If the vehicle is
towed with all four wheels
on the ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty.
Do not tow the vehicle with all
four wheels on the ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used.
See “Dolly Towing” that follows for
more information.
Dolly Towing
Use the following procedure to dolly
tow the vehicle from the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Firmly set the parking brake. 5. Use an adequate clamping
device designed for towing to
ensure that the front wheels are
locked into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF and remove the key.

Black plate (76,1)Chevrolet Impala Owner Manual - 2011
10-76 Vehicle Care
Appearance Care
Exterior Care
If dirt and/or contaminants build up
in the glass seals, use a cloth and
water to clean the glass seals.
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. SeeRecommended Fluids
and Lubricants on page 11‑6.
Washing the Vehicle
The best way to preserve the
vehicle's finish is to keep it clean by
washing it often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle or damage may occur and it
would not be covered by the
warranty.
Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that are
petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from your
dealer. Follow all manufacturers'
directions regarding correct product
usage, necessary safety
precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and
water spotting.
High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Cleaning Exterior Lamps/
Lenses
Use only lukewarm or cold water, a
soft cloth and a car washing soap to
clean exterior lamps and lenses.
Follow instructions under
“Washing the Vehicle.”
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from
your dealer.
If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat.