lock CHEVROLET IMPALA 2011 9.G Repair Manual

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. If the brakes are pumped,
the pedal could get harder to push
down. If the engine stops, there will
still be some power brake assist but
it will be used when the brake is
applied. Once the power assist is
used up, it can take longer to stop
and the brake pedal will be harder
to push.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.Steering
Power Steering
If power steering assist is lost
because the engine stops or the
system is not functioning, the
vehicle can be steered but it will
take more effort.
Steering Tips
It is important to take curves at a
reasonable speed.
Traction in a curve depends on the
condition of the tires and the road
surface, the angle at which the
curve is banked, and vehicle speed.
While in a curve, speed is the one
factor that can be controlled.
If there is a need to reduce speed,
do it before entering the curve, while
the front wheels are straight.
Try to adjust the speed so you can
drive through the curve. Maintain a
reasonable, steady speed. Wait to
accelerate until out of the curve, and
then accelerate gently into the
straightaway.
Steering in Emergencies
There are times when steering can
be more effective than braking. For
example, you come over a hill and
find a truck stopped in your lane,
or a car suddenly pulls out from
nowhere, or a child darts out from
between parked cars and stops right
in front of you. These problems can
be avoided by braking—if you can
stop in time. But sometimes you
cannot stop in time because there is
no room. That is the time for
evasive action —steering around
the problem.
The vehicle can perform very well in
emergencies like these. First apply
the brakes —but, unless the vehicle
has antilock brakes, not enough to
lock the wheels. See Braking on
page 9‑3. It is better to remove as
much speed as possible from a

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-5
collision. Then steer around the
problem, to the left or right
depending on the space available.
An emergency like this requires
close attention and a quick decision.
If holding the steering wheel at the
recommended 9 and 3 o'clock
positions, it can be turned a full
180 degrees very quickly without
removing either hand. But you have
to act fast, steer quickly, and just as
quickly straighten the wheel once
you have avoided the object.The fact that such emergency
situations are always possible is a
good reason to practice defensive
driving at all times and wear safety
belts properly.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving.
If the level of the shoulder is only
slightly below the pavement,
recovery should be fairly easy. Ease
off the accelerator and then, if there
is nothing in the way, steer so thatthe vehicle straddles the edge of the
pavement. Turn the steering wheel
8 to 13 cm (3 to 5 inches), about
one-eighth turn, until the right front
tire contacts the pavement edge.
Then turn the steering wheel to go
straight down the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems
—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.

Black plate (6,1)Chevrolet Impala Owner Manual - 2011
9-6 Driving and Operating
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible.
The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you want
the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance will be
longer and vehicle control more
limited.
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You may not
realize the surface is slippery until
the vehicle is skidding. Learn to
recognize warning clues
—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt. If the vehicle has the Antilock Brake
System (ABS), remember: It helps
avoid only the braking skid. If the
vehicle does not have ABS, then in
a braking skid, where the wheels
are no longer rolling, release
enough pressure on the brakes to
get the wheels rolling again. This
restores steering control. Push the
brake pedal down steadily when you
have to stop suddenly. As long as
the wheels are rolling, you will have
steering control.

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-9
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in
your own lane.
.Top of hills: Be
alert—something could
be in your lane (stalled car,
accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or
grip. Wet ice can occur at about
0°C (32°F) when freezing rain
begins to fall, resulting in even less
traction. Avoid driving on wet ice or
in freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction. Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑27 improves vehicle
stability during hard stops on
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on
slippery surfaces.

Black plate (10,1)Chevrolet Impala Owner Manual - 2011
9-10 Driving and Operating
Blizzard Conditions
Being stuck in snow can be in a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program on page 13‑7.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about
5 cm (2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting.
See Climate Control System
in the Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑24.
Snow can trap exhaust
gases under your vehicle.
This can cause deadly
CO (Carbon Monoxide) gas to
get inside. CO could overcome
you and kill you. You cannot see
it or smell it, so you might not
know it is in your vehicle. Clear
away snow from around the base
of your vehicle, especially any
that is blocking the exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the
engine off and close the window
most of the way to save heat.

Black plate (12,1)Chevrolet Impala Owner Manual - 2011
9-12 Driving and Operating
Vehicle Load Limits
It is very important to know how
much weight your vehicle can
carry. Two labels on your vehicle
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Vehicle Certification label.
{WARNING
Do not load the vehicle
any heavier than the
Gross Vehicle Weight
Rating (GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
If you do, parts on the vehicle
can break, and it can change
the way the vehicle handles.
These could cause you to
lose control and crash.
Also, overloading can shorten
the life of the vehicle.
Tire and Loading Information
Label
Label Example
A vehicle-specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). With the driver
door open, you will find the
label attached below the
door lock post (striker). The
Tire and Loading Information
label lists the number of
occupant seating positions (A), and the maximum vehicle
capacity weight (B) in kilograms
and pounds. The vehicle
capacity weight includes the
weight of all occupants, cargo,
and all nonfactory‐installed
options.
The Tire and Loading
Information label also lists
the tire size of the original
equipment tires (C) and the
recommended cold tire inflation
pressures (D). For more
information on tires and inflation,
see
Tires on page 10‑38 and
Tire Pressure on page 10‑44 .
There is also important loading
information on the Certification
label. It tells you the Gross
Vehicle Weight Rating (GVWR)
and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle, see “Certification
Label” later in this section.

Black plate (16,1)Chevrolet Impala Owner Manual - 2011
9-16 Driving and Operating
Starting and
Operating
New Vehicle Break-In
Notice:The vehicle does not
need an elaborate break-in. But it
will perform better in the long run
if you follow these guidelines:
.Do not drive at any
one constant speed, fast or
slow, for the first 805 km
(500 miles). Do not make
full-throttle starts. Avoid
downshifting to brake or
slow the vehicle.
.Avoid making hard stops for
the first 322 km (200 miles) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. See Trailer Towing
on page 9‑44 for the trailer
towing capabilities of your
vehicle and more
information.
Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions. To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
A (STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑18
This position locks the ignition.
It also locks the transmission. This
is the only position in which the
ignition key can be inserted or
removed.

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.

Black plate (18,1)Chevrolet Impala Owner Manual - 2011
9-18 Driving and Operating
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine turned off:
.Audio System
.Power Windows
The radio will work when the key is
in ON/RUN or ACC/ACCESSORY.
Once the key is turned from ON/
RUN to LOCK/OFF the radio will
continue to work 10 minutes or until
the driver door is opened. The
power windows will continue to work
for up to 10 minutes or until any
door is opened.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will slow
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts. The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-21
Steering Column Shift Lever
If the vehicle has a steering column
shift lever, use this procedure to
shift the vehicle into P (Park):
1. Hold the brake pedal down.
2. Move the shift lever into P (Park)by pulling the shift lever toward
you and moving it up as far as it
will go.
3. With your foot still holding the brake pedal down, set the
parking brake. See Parking
Brake on page 9‑29 for more
information.
4. Turn the ignition key to LOCK/OFF.
5. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Console Shift Lever
If the vehicle is equipped with a
console shift lever, use this
procedure to shift the vehicle into
P (Park):
1. Hold the brake pedal down.
2. Move the shift lever into P (Park)by pushing the lever all the way
toward the front of the vehicle.
3. While keeping the brake pedal applied, set the parking brake.
See Parking Brake on page 9‑29
for more information.
4. Turn the ignition key to LOCK/OFF.
5. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Leaving the Vehicle With the
Engine Running
{WARNING
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly
if the shift lever is not fully in
P (Park) with the parking brake
firmly set. And, if you leave the
vehicle with the engine running, it
could overheat and even catch
fire. You or others could be
injured. Do not leave the vehicle
with the engine running.
If you have to leave the vehicle with
the engine running, be sure your
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. See Parking Brake on
page 9‑29 for more information.