service CHEVROLET IMPALA 2013 9.G Owners Manual

Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2013 Chevrolet Impala Owner ManualM
Wheels and Tires . . . . . . . . . . . 10-31
Jump Starting . . . . . . . . . . . . . . . 10-61
Towing . . . . . . . . . . . . . . . . . . . . . . 10-63
Appearance Care . . . . . . . . . . . 10-65
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name "General
Motors of Canada Limited" for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Litho in U.S.A.
Part No. 22800553 B Second Printing©2012 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (14,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
1-14 In Brief
go through up to 6 pages of
favorites, each having 6 favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM
stations.
For radios without a FAV button, up
to 18 stations (6 FM1, 6 FM2, and
6 AM), can be programmed on the 6
numbered buttons.
SeeOperation on page 7‑2.
Setting the Clock
To set the time for the Radio with
CD (Base):
1. Press the
Hbutton until the hour
begins flashing on the display.
Press
Ha second time and the
minutes begin flashing on the
display.
2. To increase or decrease the time, do one of the following
while the hours or minutes are
flashing:
.Turn thefknob.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
3. Press the
Hbutton again until
the clock display stops flashing
to set the currently displayed
time, or wait five seconds until
the flashing stops and the
current time displayed is
automatically set.
For detailed instructions on setting
the clock for your specific audio
system, see Clock on page 5‑6.
Satellite Radio
SiriusXM®is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service. For more information, refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.)
.www.xmradio.ca or call
1-877-209-0079 (Canada)
See Satellite Radio on page 7‑8.
Portable Audio Devices
This vehicle may have an auxiliary
input jack, located on the audio
faceplate. External devices such as
iPods
®, MP3 players, etc. can be
connected to the auxiliary input jack
using a 3.5 mm (1/8 in) input jack
cable.
See “Using the Auxiliary Input Jack”
under Auxiliary Devices on
page 7‑18.
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth-enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.

Black plate (19,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
In Brief 1-19
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
on page 13‑5.
Roadside Assistance and OnStar
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1.

Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2-2 Keys, Doors, and Windows
The key can be used for the ignition
and the driver door. If the vehicle is
a taxi model, the key can also be
used in the trunk.
If it becomes difficult to turn the key
in a vehicle lock, inspect the key
blade for debris. Periodically clean
with a brush or pick.
See your dealer if a replacement
key or additional key is needed.If you are locked out of your vehicle,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13‑5
for more information.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑15 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.

Black plate (12,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2-12 Keys, Doors, and Windows
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑27. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system. See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.

Black plate (13,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Keys, Doors, and Windows 2-13
4. Insert the new key to beprogrammed and turn it to the
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
Controls for the outside power
mirrors are located on the driver
door armrest.
1. Press the left or right side of the selector switch located above
the control pad, to select the
driver or passenger mirror.

Black plate (24,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
3-24 Seats and Restraints
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{WARNING
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the fuel system after the airbags inflate.
You can lock the doors, turn off the
interior lamps and hazard warning
flashers by using the controls for
those features.{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation. Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13‑13 andEvent Data
Recorders on page 13‑14.

Black plate (25,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Seats and Restraints 3-25
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the right front
passenger position. The passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.
United States
Canada
The words ON and OFF, or the
symbol for on and off, will be visible
during the system check. If you are
using remote start to start the
vehicle from a distance, if equipped,
you may not see the system check.
When the system check is
complete, either the word ON or the
word OFF, or the symbol for on or
off, will be visible. See Passenger
Airbag Status Indicator on
page 5‑13.
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat-mounted side impact airbags,
and roof-rail airbags are not affected
by the passenger sensing system. The passenger sensing system
works with sensors that are part of
the right front passenger seat. The
sensors are designed to detect the
presence of a properly-seated
occupant and determine if the right
front passenger frontal airbag
should be enabled (may inflate)
or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
We recommend that children be
secured in a rear seat, including: an
infant or a child riding in a
rear-facing child restraint; a child
riding in a forward-facing child seat;
an older child riding in a booster
seat; and children, who are large
enough, using safety belts.
A label on the sun visor says,
“Never put a rear-facing child seat in
the front.”
This is because the risk to
the rear-facing child is so great,
if the airbag deploys.