tow CHEVROLET IMPALA 2013 9.G Owners Manual

Black plate (1,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2013 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-13
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-10
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-7
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-9
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-32 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-22
Vehicle Messages . . . . . . . . . . . . 5-26
Vehicle Personalization . . . . . . . 5-33
Universal Remote System . . . . 5-39
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-19 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-5
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-13
Engine Exhaust . . . . . . . . . . . . . . 9-19
Automatic Transmission . . . . . . 9-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-23
Ride Control Systems . . . . . . . . 9-25
Cruise Control . . . . . . . . . . . . . . . . 9-28
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-36
Conversions and Add-Ons . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-22
Bulb Replacement . . . . . . . . . . 10-22
Electrical System . . . . . . . . . . . . 10-26

Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2013 Chevrolet Impala Owner ManualM
Wheels and Tires . . . . . . . . . . . 10-31
Jump Starting . . . . . . . . . . . . . . . 10-61
Towing . . . . . . . . . . . . . . . . . . . . . . 10-63
Appearance Care . . . . . . . . . . . 10-65
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (9,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
In Brief 1-9
Interior Mirror
Vehicles with a manual rearview
mirror can be adjusted by holding
the mirror in the center to move it for
a clearer view behind the vehicle.
Adjust the mirror to avoid glare from
the headlamps behind. Pull the
lever, located at the bottom of the
mirror for nighttime use. Return the
lever to its original position for the
day position.
SeeManual Rearview Mirror on
page 2‑14.
On vehicles with an automatic
dimming rearview mirror. The mirror
will automatically adjust to reduce
the glare of lights from behind the
vehicle. See Automatic Dimming
Rearview Mirror on page 2‑14.
Steering Wheel
Adjustment
The tilt wheel lever is located on the
left side of the steering column.
To adjust the steering wheel:
1. Hold the wheel and pull the lever toward you.
2. Move the steering wheel up or down.
3. Release the lever to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Interior Lighting
Dome Lamp
The center mounted dome lamp
overhead comes on when a door is
opened. This lamp can also be
turned on by turning the instrument
panel brightness control clockwise.
Reading Lamps
The vehicle has reading lamps that
also act as the dome lamp. Press
the button near each lamp to turn
them on and off.

Black plate (14,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2-14 Keys, Doors, and Windows
2. Press one of the four buttonslocated on the control pad to
move the mirror to the desired
direction.
3. Adjust each outside mirror so that a little of the vehicle and the
area behind it can be seen.
Keep the selector switch in the
center position when not adjusting
either outside mirror.
Heated Mirrors
For vehicles with heated mirrors:
=(Rear Window Defogger):
Press to heat the outside rearview
mirrors. See “Rear Window
Defogger” underClimate Control
Systems on page 8‑1 for more
information.
Interior Mirrors
Manual Rearview Mirror
Adjust the inside rearview mirror for
a clear view of the area behind your
vehicle. To avoid glare of the
headlamps from behind, push the
tab forward for daytime and pull it
for nighttime use.
Vehicles with OnStar
®have three
control buttons at the bottom of the
mirror. See your dealer for more
information about OnStar and how
to subscribe to it. See OnStar
Overview on page 14‑1.
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
O(On/Off): Press to turn the
dimming feature on or off.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer for
more information about OnStar and
how to subscribe to it. See OnStar
Overview on page 14‑1.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.

Black plate (8,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
3-8 Seats and Restraints
3. Lower the seatback by pullingforward on the tab on the
outboard side of the seatback. To return the seats to the normal
position:
{WARNING
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
1. Raise the seatback and make sure it latches.
{WARNING
A safety belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
(Continued)
WARNING (Continued)
sure that the safety belts are
properly routed and attached, and
are not twisted.
2. Make sure the safety belts are properly stowed over the
seatback in all three seating
positions.
3. Flip the bottom seat cushion back into place. Push down
firmly on the seat cushion to
make sure it is secure.
When the seat is not in use, the
seatback should be placed in the
upright, locked position, and the
seat cushion should be in the down
position.
Under Seat Storage
The vehicle has a storage area
under the rear seat. See Rear
Storage on page 4‑1.

Black plate (13,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Seats and Restraints 3-13
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Before a door is closed, be sure the
belt is out of the way. If a door is
slammed against a safety belt,
damage can occur to both the
safety belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has shoulder belt height
adjusters for the driver and right
front passenger positions.Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the safety belt in a crash. See
How
to Wear Safety Belts Properly on
page 3‑10.Squeeze the buttons (A) on the
sides of the height adjuster and
move the height adjuster to the
desired position. You can move the adjuster up just
by pushing up on the shoulder belt
guide.
After the adjuster is set to the
desired position, try to move it down
without squeezing the buttons to
make sure it has locked into
position.
Safety Belt Pretensioners
This vehicle has safety belt
pretensioners for front outboard
occupants. Although the safety belt
pretensioners cannot be seen, they
are part of the safety belt assembly.
They can help tighten the safety
belts during the early stages of a
moderate to severe frontal and near
frontal crash if the threshold
conditions for pretensioner
activation are met. And, if the
vehicle has side impact airbags,
safety belt pretensioners can help
tighten the safety belts in a side
crash.

Black plate (23,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Seats and Restraints 3-23
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
seat‐mounted side impact airbags,
there are airbags modules in the
side of the front seatbacks closest
to the door. For vehicles with
roof-rail airbags, there are airbag
modules in the ceiling of the vehicle,
near the side windows that have
occupant seating positions.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping the
occupant more gradually.
Seat-mounted side impact and
roof-rail airbags distribute the force
of the impact more evenly over the
occupant's upper body.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. SeeWhen
Should an Airbag Inflate? on
page 3‑21 for more information. Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See after
an Airbag Inflates?
After the frontal airbags and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize an airbag inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they deploy. Some components of
the airbag module may be hot for
several minutes. For location of the
airbag modules, see
What Makes
an Airbag Inflate? on page 3‑23.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of

Black plate (29,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Seats and Restraints 3-29
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable
(turn on) the passenger airbag
while a child restraint or child
occupant is on the seat. If the
passenger airbag is turned on,
the on indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑12 for
important safety information.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired, remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑11.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.

Black plate (43,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Seats and Restraints 3-43
WARNING (Continued)
of the retractor to set the lock,
if the vehicle has one, after the
child restraint has been installed.
Notice: Do not let the LATCH
attachments rub against the
vehicle’ s safety belts. This may
damage these parts. If necessary,
move buckled safety belts to
avoid rubbing the LATCH
attachments.
Do not fold the empty rear seat
with a safety belt buckled. This
could damage the safety belt or
the seat. Unbuckle and return the
safety belt to its stowed position,
before folding the seat.
If you need to secure more than one
child restraint in the rear seat, see
Where to Put the Restraint on
page 3‑38.
This system is designed to make
the installation of child restraints
easier. When using lower anchors, do not use the vehicle's safety belts.
Instead, use the vehicle's anchors
and child restraint attachments to
secure the restraints. Some
restraints also use another vehicle
anchor to secure a top tether.
1. Attach and tighten the lower
attachments to the lower
anchors. If the child restraint
does not have lower
attachments or the desired
seating position does not have
lower anchors, secure the child
restraint with the top tether and
the safety belts. Refer to your
child restraint manufacturer
instructions and the instructions
in this manual.
1.1. Find the lower anchors for the desired seating
position.
1.2. Put the child restraint on the seat.
1.3. Attach and tighten the lower attachments on the child
restraint to the lower
anchors. 2. If the child restraint manufacturer
recommends that the top tether
be attached, attach and tighten
the top tether to the top tether
anchor, if equipped. Refer to the
child restraint instructions and
the following steps:
2.1. Find the top tether anchor.
2.2. Open the top tether anchor
cover to expose the anchor.
2.3. Route, attach, and tighten the top tether according to
your child restraint
instructions and the
following instructions:

Black plate (47,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Seats and Restraints 3-47
6. If the child restraint has a toptether, follow the child restraint
manufacturer's instructions
regarding the use of the top
tether. See Lower Anchors and
Tethers for Children (LATCH
System) on page 3‑39 for more
information.
7. Before placing a child in the child restraint, make sure it is
securely held in place. To check,
grasp the child restraint at the
safety belt path and attempt to
move it side to side and back
and forth. When the child
restraint is properly installed,
there should be no more than
2.5 cm (1 in) of movement.
To remove the child restraint,
unbuckle the vehicle safety belt and
let it return to the stowed position.
If the top tether is attached to a top
tether anchor, disconnect it.Securing Child Restraints
(Center Front Seat
Position)
{WARNING
A child in a child restraint in the
center front seat can be badly
injured or killed by the frontal
airbags if they inflate. Never
secure a child restraint in the
center front seat. It is always
better to secure a child restraint in
a rear seat.
Do not use child restraints in the
center front seat position.
Securing Child Restraints
(Right Front Seat
Position)
This vehicle has airbags. A rear
seat is a safer place to secure a
forward-facing child restraint. See
Where to Put the Restraint on
page 3‑38.
In addition, the vehicle has a
passenger sensing system which is
designed to turn off the right front
passenger frontal airbag under
certain conditions. See Passenger
Sensing System on page 3‑25 and
Passenger Airbag Status Indicator
on page 5‑13 for more information,
including important safety
information.
A label on the sun visor says,
“Never put a rear-facing child seat in
the front.” This is because the risk to
the rear-facing child is so great,
if the airbag deploys.