towing CHEVROLET IMPALA 2014 10.G User Guide

Black plate (45,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-45
Do not use ACC when driving on
steep hills or when towing a trailer.
ACC will not detect a vehicle in the
lane while driving on steep hills. The
driver will often need to take over
acceleration and braking on steep
hills, especially when towing a
trailer. If the brakes are applied, the
ACC disengages.
Disengaging ACC
There are three ways to
disengage ACC:
.Step lightly on the brake pedal.
.Press*.
.Press].
Erasing Speed Memory
The cruise control set speed is
erased from memory if
]is
pressed or if the ignition is
turned off. Cleaning the Sensing System
The radar sensor on the front of the
vehicle can become blocked by
snow, ice, dirt, or mud. These areas
need to be cleaned for ACC to
operate properly.
For cleaning instructions, see
“Washing the Vehicle”
under
Exterior Care on page 10-77.
System operation may also be
limited under snow, heavy rain or
road spray conditions.
Driver Assistance
Systems
This vehicle may have features that
work together to help avoid crashes
or reduce crash damage while
driving, backing, and parking. Read
this entire section before using
these systems.
{Warning
Do not rely on the Driver
Assistance Systems. These
systems do not replace the need
for paying attention and driving
safely. You may not hear or see
alerts or warnings provided by
these systems. Failure to use
proper care when driving may
result in injury, death, or vehicle
damage. See Defensive Driving
on page 9-3.
(Continued)

Black plate (48,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-48 Driving and Operating
When an object is first detected in
the rear, one beep will be heard
from the rear. When an object is
very close (<0.6 m (2 ft) in the
vehicle rear), five beeps will sound
from the rear.
Turning the Features On or Off
TheXbutton on the instrument
panel to the left of the steering
wheel is used to turn on or off the
Rear Parking Assist. The indicator
light next to the button comes on
when the features are on and turns
off when the features have been
disabled.
Turn off URPA when towing a trailer. The RVC, the RCTA system,
parking assist symbols, and
guidance lines can be turned on or
off through the infotainment system:
1. On the infotainment system,
press the Settings screen
button, or turn the MENU knob
to highlight Settings and
press MENU.
2. Select Rear Camera.
3. Press Rear Camera Display (if equipped), Rear Cross Traffic
Alert, Park Assist Symbols,
or Guidance Lines and then
select OFF or ON.
Assistance Systems for
Driving
If equipped, when driving the
vehicle forward, Forward Collision
Alert (FCA), Lane Departure
Warning (LDW), Side Blind Zone
Alert (SBZA), and/or the Active
Emergency Braking System can
help to avoid a crash or reduce
crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. FCA
provides a red flashing alert on the
windshield, and beeps when
approaching a vehicle directly
ahead too quickly. FCA also
provides a visual alert if following
another vehicle much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 40 km/h (25 mph). If the
vehicle has Adaptive Cruise Control
(ACC), it can detect vehicles to
distances of approximately 110 m
(360 ft) and operates at all speeds.
See Adaptive Cruise Control on
page 9-37.

Black plate (52,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-52 Driving and Operating
Automatic Braking
In some imminent front-end crash
situations, if the driver has not
applied the brakes, Automatic
Braking applies the brakes to help
reduce crash damage. It may even
help avoid some very low speed
crashes.
Automatic Braking may slow the
vehicle to a complete stop to try to
avoid a potential crash. The vehicle
will only hold at a stop briefly. A firm
press of the accelerator pedal will
also release Automatic Braking.
{Warning
Automatic Braking may
automatically brake the vehicle in
situations where it may be
unnecessary. It could respond to
a turning vehicle ahead,
guardrails, signs, and other
non-moving objects. This could
be uncomfortable and startling. To(Continued)
Warning (Continued)
override Automatic Braking, firmly
press the accelerator pedal, if it is
safe to do so.
Automatic Braking can be disabled
or reduced through vehicle
personalization. See the “Auto
Collision Preparation” portion of
“Collision/Detection Systems” under
Vehicle Personalization on
page 5-40.
{Warning
Using the Automatic Collision
Preparation System while towing
a trailer could cause you to lose
control of the vehicle and crash.
Turn the system off when towing
a trailer.
Side Blind Zone
Alert (SBZA)
If equipped, the Side Blind Zone
Alert system is a lane-changing aid
that assists drivers with avoiding
crashes that occur with vehicles in
the side blind zone (or spot) areas.
The SBZA warning display will light
up in the corresponding outside side
mirror and will flash if the turn signal
is on.
{Warning
SBZA does not alert the driver to
vehicles rapidly approaching
outside of the side blind zones,
pedestrians, bicyclists,
or animals. It may not provide
alerts when changing lanes under
all driving conditions. Failure to
use proper care when changing
lanes may result in injury, death,
or vehicle damage. Before
making a lane change, always
(Continued)

Black plate (53,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-53
Warning (Continued)
check mirrors, glance over your
shoulder, and use the turn
signals.
SBZA Detection Zones
The SBZA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. This zone starts at approximately the
middle of the vehicle and goes back
5 m (16 ft).
How the System Works
The SBZA symbol lights up in the
side mirrors when the system
detects a vehicle in the next lane
over that is in the side blind zone.
This indicates it may be unsafe to
change lanes. Before making a lane
change, check the SBZA display,
check mirrors, glance over your
shoulder, and use the turn signals.
Left Side Mirror
DisplayRight Side Mirror Display
When the vehicle is started, both
outside mirror SBZA displays will
briefly come on to indicate the
system is operating. When the
vehicle is moving forward, the left- or right-side mirror display will light
up if a vehicle is detected in that
blind zone. If the turn signal is
activated in the same direction of a
detected vehicle, this display will
flash as an extra warning not to
change lanes.
SBZA can be disabled through
vehicle personalization. See
“Collision/Detection Systems”
under
Vehicle Personalization on
page 5-40. If SBZA is disabled by
the driver, the SBZA mirror displays
will not light up.
When the System Does Not
Seem to Work Properly
SBZA displays may not come on
when passing a vehicle quickly or
when towing a trailer. The SBZA
detection zones that extend back
from the side of the vehicle do not
move further back when a trailer is
towed. Use caution while changing
lanes when towing a trailer. SBZA
may alert to objects attached to the
vehicle, such as a trailer, bicycle,
or object extending out to either side

Black plate (61,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-61
Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle on page 10-75.
For towing the vehicle behind
another vehicle such as a motor
home, seeRecreational Vehicle
Towing on page 10-76.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.Become familiar with the state
and local laws that apply to
trailer towing.
.Do not tow a trailer during the
first 800 km (500 mi) to prevent
damage to the engine, axle,
or other parts.
.Then during the first 800 km
(500 mi) of trailer towing, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
.Vehicles can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts
too often under heavy loads and/
or hilly conditions.
.Do not use Adaptive Cruise
Control when towing.
.The Automatic Collision
Preparation System should be
set to Off when towing. See
Active Emergency Braking
System on page 9-51.
.Turn off Park Assist when
towing.
{Warning
When towing a trailer, exhaust
gases may collect at the rear of
the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
When towing a trailer:
.Do not drive with the liftgate,
trunk/hatch, or rear-most
window open.
.Fully open the air outlets on
or under the instrument
panel.
.Also adjust the climate
control system to a setting
that brings in only outside air.
See “Climate Control System”
in the Index.
For more information about
Carbon Monoxide, see Engine
Exhaust on page 9-26.

Black plate (62,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-62 Driving and Operating
Towing a trailer requires a certain
amount of experience. The
combination you are driving is
longer and not as responsive as the
vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires, and mirrors. If the trailer has
electric brakes, start the
combination moving and then apply
the trailer brake controller by hand
to be sure the brakes work.
During the trip, check occasionally
to be sure that the load is secure
and the lamps and any trailer
brakes still work.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid heavy
braking and sudden turns.
Passing
More passing distance is needed
when towing a trailer. The
combination will not accelerate as
quickly and is longer so it is
necessary to go much farther
beyond the passed vehicle before
returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
{Caution
Making very sharp turns while
trailering could cause the trailer to
come in contact with the vehicle.(Continued)
Caution (Continued)
The vehicle could be damaged.
Avoid making very sharp turns
while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees,
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
If the trailer turn signal bulbs burn
out, the arrows on the instrument
cluster will still flash for turns. It is
important to check occasionally to
be sure the trailer bulbs are still
working.
Driving on Grades
Reduce speed and shift to a lower
gear before starting down a long or
steep downgrade. If the
transmission is not shifted down, the
brakes might get hot and no longer
work well.

Black plate (63,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-63
Vehicles can tow in D (Drive). Shift
the transmission to a lower gear if
the transmission shifts too often
under heavy loads and/or hilly
conditions.
When towing at high altitude on
steep uphill grades, consider the
following: Engine coolant will boil at
a lower temperature than at normal
altitudes. If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle may show signs similar to
engine overheating. To avoid this,
let the engine run while parked,
preferably on level ground, with the
automatic transmission in P (Park)
for a few minutes before turning the
engine off. If the overheat warning
comes on, seeEngine Overheating
on page 10-22.Parking on Hills
{Warning
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, release the regular brakes
until the chocks absorb the load. 4. Reapply the brake pedal. Then
apply the parking brake and shift
into P (Park).
5. Release the brake pedal.Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11-2. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle

Black plate (64,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-64 Driving and Operating
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing (eAssist)
The vehicle is neither designed nor
intended to tow a trailer.
Trailer Towing (All except
eAssist)
Before pulling a trailer, three
important considerations have to do
with weight:
.Weight of the trailer.
.Weight of the trailer tongue.
.Total weight on your vehicle's
tires.
Weight of the Trailer
How heavy can a trailer safely be?
It should never weigh more than
454 kg (1,000 lb). But even that can
be too heavy.
It depends on how the rig is used.
For example, speed, altitude, road
grades, outside temperature, and
how much the vehicle is used to pull
a trailer are all important. It can
depend on any special equipment
on the vehicle, and the amount of
tongue weight the vehicle can carry.
See“Weight of the Trailer Tongue”
later in this section.
Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers, and cargo
in the tow vehicle must be
subtracted from the maximum trailer
weight. Ask your dealer for trailering
information or advice, or write us at
our Customer Assistance Offices.
See
Customer Assistance Offices
on page 13-3.
Weight of the Trailer Tongue
The tongue load (1) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle.
If there are a lot of options,
equipment, passengers, or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits on page 9-10.

Black plate (65,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-65
The trailer tongue (1) should weigh
10 percent of the total loaded trailer
weight (2).
After loading the trailer, weigh the
trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.
Total Weight on Your Vehicle's
Tires
Be sure the vehicle's tires are
inflated to the upper limit for cold
tires. These numbers can be foundon the Tire and Loading Information
label. See
Vehicle Load Limits on
page 9-10. Make sure not to go over
the GVW limit for the vehicle,
including the weight of the trailer
tongue.
Towing Equipment
Hitches
Use the correct hitch equipment.
See your dealer or a hitch dealer for
assistance.
.The rear bumper on the vehicle
is not intended for hitches. Do
not attach rental hitches or other
bumper-type hitches to it. Use
only a frame-mounted hitch that
does not attach to the bumper.
.Will any holes be made in the
body of the vehicle when the
trailer hitch is installed? If so,
seal the holes when the hitch is
removed. If the holes are not
sealed, dirt, water, and deadly
carbon monoxide (CO) from the exhaust can get into the vehicle.
See
Engine Exhaust on
page 9-26.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue of
the trailer to help prevent the tongue
from contacting the road if it
becomes separated from the hitch.
Leave enough slack so the rig can
turn. Never allow safety chains to
drag on the ground.
Trailer Brakes
Does the trailer have its own
brakes? Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Because the vehicle has antilock
brakes, do not tap into the vehicle's
brake system. If this is done, both
brake systems will not work well,
or at all.

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-2 Vehicle Care
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . 10-51
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-52
Tire Inspection . . . . . . . . . . . . . . 10-56
Tire Rotation . . . . . . . . . . . . . . . 10-56
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-57
Buying New Tires . . . . . . . . . . . 10-58
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-59
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-60
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-61
Wheel Replacement . . . . . . . . 10-62
Tire Chains . . . . . . . . . . . . . . . . . 10-63
If a Tire Goes Flat . . . . . . . . . . 10-63
Tire Changing . . . . . . . . . . . . . . 10-65
Compact Spare Tire . . . . . . . . 10-70
Jump Starting
Jump Starting (On-board with eAssist Only) . . . . . . . . . 10-71
Jump Starting (with or without eAssist) . . . . . . . . . . . 10-72
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-75
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . 10-76
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-77
Interior Care . . . . . . . . . . . . . . . . 10-82
Floor Mats . . . . . . . . . . . . . . . . . . 10-86
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to