tow CHEVROLET IMPALA 2014 10.G Owners Manual

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
Towing the Vehicle . . . . . . . . . . 10-75
Appearance Care . . . . . . . . . . . 10-77
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (15,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-15
2:Turns on the headlamps
together with the parking lamps and
instrument panel lights.
See:
.Exterior Lamp Controls on
page 6-1
Windshield Wiper/Washer
With the ignition in ACC/
ACCESSORY or ON/RUN/START,
move the lever to select the wiper
speed.
HI: Use for fast wipes.
LO: Use for slow wipes.
INT: Move the lever up to INT for
intermittent wipes, then turn the
x
INT band up for more frequent
wipes or down for less frequent
wipes.
OFF: Use to turn the wipers off.
8:For a single wipe, briefly move
the lever down. For several wipes,
hold the lever down.
n L: Pull the lever toward you to
spray windshield washer fluid and
activate the wipers.
See Windshield Wiper/Washer on
page 5-4.

Black plate (9,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Keys, Doors, and Windows 2-9
2. Remove the battery cover byprying it with a finger.
3. Remove the battery by pushing on the battery and sliding it
toward the key blade.
4. Insert the new battery, positive side facing up. Push the battery
down until it is held in place.
Replace with a CR2032 or
equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
The vehicle may have this feature
that allows the engine to be started
from outside the vehicle.
/(Remote Vehicle Start): This
button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start.
If the vehicle has heated and/or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats on
page 3-10.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start to have the vehicle in view. Check
local regulations for any
requirements.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Aim the RKE transmitter at the
vehicle.
2. Press and release
Q.
3. Immediately after completing Step 2, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The turn
signal lamps flashing confirms
the request to remote start the
vehicle has been received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.

Black plate (20,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2-20 Keys, Doors, and Windows
Puddle Light
The vehicle has a puddle light on
the mirror housings. The light will
illuminate the ground when the door
is opened.
Folding Mirrors
Manual Folding Mirrors
The vehicle has manual folding
mirrors. These mirrors can be folded
inward to prevent damage when
going through an automatic car
wash. To fold, pull the mirror toward
the vehicle. Push the mirror outward
to return it to the original position.
Heated Mirrors
=
(Rear Window Defogger):
If equipped, press to heat the
mirrors.
See Dual Automatic Climate Control
System on page 8-3.
Reverse Tilt Mirrors
If equipped with the memory
package, the passenger and/or
driver mirror tilts to a preselected
position when the vehicle is in
R (Reverse). This feature allows the
driver to view the curb when parallel
parking. The mirror(s) return to the
original position when the vehicle is
shifted out of R (Reverse), the
ignition is turned off or to OFF/
LOCK, or if the vehicle is driven in
reverse above a predetermined
speed.
Turn this feature on or off through
vehicle personalization. See Vehicle
Personalization on page 5-40.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, automatic dimming
reduces the glare of headlamps
from behind. The dimming feature
comes on when the vehicle is
started.

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Seats and Restraints 3-11
cold outside, the heated seats turn
on, and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the button to use the heated or
ventilated seats after the vehicle is
started.
The heated or ventilated seat
indicator lights on the button do not
turn on during a remote start.
The heated seat temperature
performance of an unoccupied seat
may be reduced. This is normal.
The heated or ventilated seats will
not turn on during a remote start
unless they are enabled in the
vehicle personalization menu. See
Remote Vehicle Start on page 2-9
andVehicle Personalization on
page 5-40.Rear Seats
Folding the Seatback
Either side of the seatback can be
folded for more cargo space. Fold a
seatback only when the vehicle is
not moving.
{Caution
Folding a rear seat with the safety
belts still fastened may cause
damage to the seat or the safety
belts. Always unbuckle the safety
belts and return them to their
normal stowed position before
folding a rear seat. To fold the seatback:
Rear Seat with Folding Head
Restraints Shown, Non-Folding Head Restraints Similar
1. Lift the lever on top of the seatback to unlock it.
A tab near the seatback lever
raises when the seatback is
unlocked.
2. Fold the seatback forward. Repeat the steps to fold the
other seatback, if desired.

Black plate (16,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
3-16 Seats and Restraints
3. Push the latch plate into thebuckle until it clicks.
Pull up on the latch plate to
make sure it is secure.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary.
If equipped with a shoulder belt
height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
later in this section for
instructions on use and
important safety information.4. To make the lap part tight, pullup on the shoulder belt.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Before a door is closed, be sure the
safety belt is out of the way. If a
door is slammed against a safety
belt, damage can occur to both the
safety belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
right front passenger seating
positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the safety belt in a crash. See How
to Wear Safety Belts Properly on
page 3-14.

Black plate (25,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Seats and Restraints 3-25
Seat-mounted side impact airbags
are designed to inflate in moderate
to severe side crashes depending
on the location of the impact.
Seat-mounted side impact airbags
are not designed to inflate in frontal
impacts, near frontal impacts,
rollovers, or rear impacts.
A seat-mounted side impact airbag
is designed to inflate on the side of
the vehicle that is struck.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover or in a
severe frontal impact. Roof-rail
airbags are not designed to inflate in
rear impacts. Both roof-rail airbags
will inflate when either side of the
vehicle is struck, if the sensing
system predicts that the vehicle is
about to roll over on its side, or in a
severe frontal impact.In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are
the Airbags? on page 3-22.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate? on
page 3-24.
Airbags should never be regarded
as anything more than a supplement
to safety belts.

Black plate (32,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
3-32 Seats and Restraints
{Warning
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-11.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system can
also be affected by changing or
moving any parts of the front seats,
safety belts, the airbag sensing anddiagnostic module, steering wheel,
instrument panel, roof-rail airbag
modules, ceiling headliner or pillar
garnish trim, overhead console,
front sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This

Black plate (45,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Seats and Restraints 3-45
Warning (Continued)
of the retractor to set the lock,
if the vehicle has one, after the
child restraint has been installed.
{Caution
Do not let the LATCH
attachments rub against the
vehicle’s safety belts. This may
damage these parts. If necessary,
move buckled safety belts to
avoid rubbing the LATCH
attachments.
Do not fold the empty rear seat
with a safety belt buckled. This
could damage the safety belt or
the seat. Unbuckle and return the
safety belt to its stowed position,
before folding the seat.If you need to secure more than one
child restraint in the rear seat, see
Where to Put the Restraint on
page 3-40.
You cannot secure three child
restraints using the LATCH anchors
in the rear seat at the same time,
but you can install two of them.
If you want to do this, install one
LATCH child restraint in the right
rear seating position, and install the
other one either in the left rear
seating position or in the center
seating position. If you need to
install child restraints in both the
center and left rear seating
positions, the one in the center
seating position will need to be
secured using the vehicle safety
belts instead of the LATCH anchors.
Refer to the following illustration to
learn which anchors to use.
There are five lower LATCH anchors
in the rear seat.
.Use anchors 1 and 2 when
installing a child restraint using
LATCH in the right rear seating
position.
.Use anchors 3 and 4 when
installing a child restraint using
LATCH in the center rear seating
position.
.Use anchors 4 and 5 when
installing a child restraint using
LATCH in left rear seating
position.