instrument panel CHEVROLET IMPALA 2019 Owner's Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
296 Vehicle Care
2. Remove excess moisture bygently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Vehicle Care 297
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold
water, and then dry completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage:
. The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the pedals. Always
check that the floor mats do not
interfere with the pedals.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
312 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 312
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 312
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 313
Engine Drive Belt Routing . . . . 314
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 313 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label on the inside
of the glove box or trunk area that
contains the following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
316 Customer Information
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
344 Index
Driving (cont'd)If the Vehicle is Stuck . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 165
Off-Road Recovery . . . . . . . . . . . 164
Vehicle Load Limits . . . . . . . . . . . 168
Wet Roads . . . . . . . . . . . . . . . . . . . 165
Winter . . . . . . . . . . . . . . . . . . . . . . . . 167
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 155
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 209
Electric Parking Brake . . . . . . . . . . 184
Electric Parking Brake Light . . . . 124
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 219
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 251
Fuses and Circuit Breakers . . . 251
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 254
Overload . . . . . . . . . . . . . . . . . . . . . 250
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Air Cleaner/Filter . . . . . . . . . . . . . 232 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 122
Compartment Overview . . . . . . . 225
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .119
Cooling System . . . . . . . . . . . . . . . 233
Drive Belt Routing . . . . . . . . . . . . 314
Exhaust . . . . . . . . . . . . . . . . . . . . . . 179
Heater . . . . . . . . . . . . . . . . . . . . . . . . 176
Oil Life System . . . . . . . . . . . . . . . 230
Oil Pressure Light . . . . . . . . . . . . 127
Overheated Protection Operating Mode . . . . . . . . . . . . . 238
Overheating . . . . . . . . . . . . . . . . . . 237
Power Messages . . . . . . . . . . . . . 132
Running While Parked . . . . . . . . 180
Starting . . . . . . . . . . . . . . . . . . . . . . . 174
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 218
Event Data Recorders . . . . . . . . . . 327
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149
Extended Parking . . . . . . . . . . . . . . . 179
Extender, Seat Belt . . . . . . . . . . . . . . 69
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lamps Off Reminder . . . 145
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 232
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 277 Changing . . . . . . . . . . . . . . . . . . . . . 278
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 297
Fluid Automatic Transmission . . . . . . 231
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 240
Washer . . . . . . . . . . . . . . . . . . . . . . . 238
Folding Mirrors . . . . . . . . . . . . . . . . . . 44
Forward Automatic Braking . . . . . 203
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 201
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 325
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 54
Heated and Ventilated . . . . . . . . . . 60
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 209
Economy Driving . . . . . . . . . . . . . . . 26

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 345
Fuel (cont'd)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . .211
Filling the Tank . . . . . . . . . . . . . . . 210
Foreign Countries . . . . . . . . . . . . 209
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .118
Low Fuel Warning Light . . . . . . . 127
Prohibited Fuels . . . . . . . . . . . . . . 208
Recommended . . . . . . . . . . . . . . . 208
Top Tier . . . . . . . . . . . . . . . . . . . . . . 208
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 251
Fuses and Circuit Breakers . . . 251
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 254
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 244
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .119
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Odometer . . . . . . . . . . . . . . . . . . . . . .117
Speedometer . . . . . . . . . . . . . . . . . .117
Tachometer . . . . . . . . . . . . . . . . . . . .117 Gauges (cont'd)
Trip Odometer . . . . . . . . . . . . . . . . .117
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .113
General Information Service and Maintenance . . . . . 299
Towing . . . . . . . . . . . . . . . . . . . . . . . . 212
Vehicle Care . . . . . . . . . . . . . . . . . . 222
Glove Box . . . . . . . . . . . . . . . . . . . . . . 103
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 319
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 246
Hazard Warning Flashers . . . . . . . 146
Head Restraints . . . . . . . . . . . . . . . . . 51
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 246
Automatic . . . . . . . . . . . . . . . . . . . . . 146
Bulb Replacement . . . . . . . . . . . . 246
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 145
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 247
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 246 Headlamps (cont'd)
High-Beam On Light . . . . . . . . . . 128
High/Low Beam Changer . . . . . 145
Lamps On Reminder . . . . . . . . . 128
Heated Steering Wheel . . . . . . . . . . . . . . . 107
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . 152, 155
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 250
High-Beam On Light . . . . . . . . . . . . 128
High-Speed Operation . . . . . . . . . . 266
Hill and Mountain Roads . . . . . . . . 166
Hill Start Assist (HSA) . . . . . . . . . . 185
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64
HVAC . . . . . . . . . . . . . . . . . . . . . . 152, 155
I
Ignition Positions . . . . . . . . . . . . . . . 172
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 42

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
346 Index
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . 125
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 85
Information Publication Ordering . . . . . . . . . . 324
Infotainment . . . . . . . . . . . . . . . . . . . . 151
Infotainment System . . . . . . . . . . . . 328
Instrument Cluster . . . . . . . . . . . . . . 114
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 102
Interior Rearview Mirrors . . . . . . . . . 45
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 284
K
Keyless Entry
Remote (RKE) System . . . . . . . . . 28
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
L
Labeling, Tire Sidewall . . . . . . . . . . 259
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 147
Daytime Running (DRL) . . . . . . 145
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 148 Lamps (cont'd)
Exterior Controls . . . . . . . . . . . . . . 144
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 145
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 150
License Plate . . . . . . . . . . . . . . . . . 249
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 122
On Reminder . . . . . . . . . . . . . . . . . 128
Reading . . . . . . . . . . . . . . . . . . . . . . 148
Lane Change Alert (LCA) . . . . . . . 204
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 206
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Lap-Shoulder Belt . . . . . . . . . . . . . . . 66
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 96
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 90
LED Lighting . . . . . . . . . . . . . . . . . . . . 246
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 149
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Illumination Control . . . . . . . . . . . 147
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Lights
Airbag Readiness . . . . . . . . . . . . . 120
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 125
Brake System Warning . . . . . . . 123
Charging System . . . . . . . . . . . . . 121
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 122
Cruise Control . . . . . . . . . . . . . . . . 128
Door Ajar . . . . . . . . . . . . . . . . . . . . . 129
Electric Parking Brake . . . . . . . . 124
Engine Oil Pressure . . . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
High-Beam On . . . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . 145
Lane Departure Warning . . . . . . 125
Low Fuel Warning . . . . . . . . . . . . 127
Seat Belt Reminders . . . . . . . . . . .119
Security . . . . . . . . . . . . . . . . . . . . . . 128
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 124
StabiliTrak OFF . . . . . . . . . . . . . . . 126
Tire Pressure . . . . . . . . . . . . . . . . . 127
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 126
Traction Off . . . . . . . . . . . . . . . . . . . 126
Locks Automatic Door . . . . . . . . . . . . . . . . . 38

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
350 Index
Storage Areas (cont'd)Center Console . . . . . . . . . . . . . . . 103
Convenience Net . . . . . . . . . . . . . 105
Glove Box . . . . . . . . . . . . . . . . . . . . 103
Instrument Panel . . . . . . . . . . . . . 102
Umbrella . . . . . . . . . . . . . . . . . . . . . . 104
Storage Compartments . . . . . . . . . 102
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 168
Summer Tires . . . . . . . . . . . . . . . . . . 258
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 47
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 201
Infotainment . . . . . . . . . . . . . 151, 328
Systems Driver Assistance . . . . . . . . . . . . . 197
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 117
TaillampsBulb Replacement . . . . . . . . . . . . 248
Text Telephone (TTY) Users . . . . 318
Theft-Deterrent Systems . . . . . . . . . 42 Immobilizer . . . . . . . . . . . . . . . . . . . . . 42 Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
All-Season . . . . . . . . . . . . . . . . . . . . 257
Buying New Tires . . . . . . . . . . . . . 272
Chains . . . . . . . . . . . . . . . . . . . . . . . . 276
Changing . . . . . . . . . . . . . . . . . . . . . 278
Compact Spare . . . . . . . . . . . . . . . 283
Designations . . . . . . . . . . . . . . . . . 261
Different Size . . . . . . . . . . . . . . . . . 273
If a Tire Goes Flat . . . . . . . . . . . . 277
Inspection . . . . . . . . . . . . . . . . . . . . 270
Low Profile . . . . . . . . . . . . . . . . . . . 258
Pressure . . . . . . . . . . . . . . . . . 264, 266
Pressure Light . . . . . . . . . . . . . . . . 127
Pressure Monitor Operation . . 267
Pressure Monitor System . . . . . 266
Rotation . . . . . . . . . . . . . . . . . . . . . . 270
Sidewall Labeling . . . . . . . . . . . . . 259
Terminology and Definitions . . 262
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 274
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 275
Wheel Replacement . . . . . . . . . . 276
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 271
Winter . . . . . . . . . . . . . . . . . . . . . . . . 258
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 208 Towing
Driving Characteristics . . . . . . . . 212
Equipment . . . . . . . . . . . . . . . . . . . . 218
General Information . . . . . . . . . . 212
Recreational Vehicle . . . . . . . . . . 287
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 216
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 287
Traction Control System(TCS)/StabiliTrak Light . . . . . . 126
Off Light . . . . . . . . . . . . . . . . . . . . . . 126
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 186
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 216
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 180
Fluid, Automatic . . . . . . . . . . . . . . 231
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 321
Trip Odometer . . . . . . . . . . . . . . . . . . 117
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 147
Turn Signal
Bulb Replacement . . . . . . . . . . . . 248