CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
70 Phone
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, pressg
on the steering wheel controls. Use
the commands below for the various
voice features. For additional
information, say“Help”while in a
voice recognition menu. See Voice
Recognition 057 for help using
voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” followed by
the complete phone number. Use the
“Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” and then
say the contact name. For
example “Call
at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling Local Emergency Numbers
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Call number>.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Switch Phone”
Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters.
Using the “Voice Mail” Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 71
2. After the tone, say“Voice Mail.”
The system dials the voice mail
number of the connected
phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.
To view compatible phones in USA,
see www.my.chevrolet.com.
Text Menu
Inbox : Touch to display incoming
messages. To view a message,
touch on the name of the sender. Touch
>to listen to the text
message. Press
oBACK on the
center stack or touch the Back icon
on the infotainment display to go
back to the previous menu.
Settings : See“Text Settings” later
in this section.
Reply : Touch to reply using a
predefined text message. See “Text
Settings” later in this section.
Call : Touch to place a call to the
sender of the text message.
Viewing a Text Message
While viewing a text message:
. Touch Reply to reply using a
predefined text message.
. Touch Call to place a call to the
sender of the text message.
Viewing Sender Information
If equipped, touch the name of the
sender to view sender information if
this information matches contact
information already stored. Select a Predefined Message :
Touch to select from a set of quick
messages. Touch the message
to send.
Predefined Messages
These are short text messages that
can be used to send so responses
will not have to be typed.
The messages can be deleted or a
new message can be added.
To add a new message:
1. Touch Text Settings, then touch Manage Predefined Messages.
2. While in the predefined messages list view, select Add
New Predefined Message and
a keyboard displays.
3. Type a new message and touch NEW MSG when done to
add the message. Press
o
BACK on the center stack or
touch the Back icon on the
infotainment display to go back
to the predefined messages
list. Touch
zto delete one
character at a time.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
72 Phone
Memory Full
This message may display if there is
no more room on the phone to store
messages.
Text Settings
Text Alerts :When on, this feature
will display an alert when a new text
message has been received. Touch
to turn on or off.
Manage Predefined Messages :
Touch to add, change, or delete
predefined messages.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available,
PROJECTION will appear on the
Home Page of the infotainment
display. To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google Play store. No app is
required for Apple CarPlay.
2. Connect an Android phone or Apple iPhone by using the
factory-provided USB cable
and plugging into a USB data
port. For best performance, it is
highly recommended to use the
device’s factory-provided USB
cable. Aftermarket or
third-party cables may
not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Touch Continue to launch
Apple CarPlay or
Android Auto. .
Touch Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
PROJECTION on the Home Page
will change to Android Auto or Apple
CarPlay depending on the phone.
Android Auto and/or Apple CarPlay
may automatically launch upon USB
connection. If not, touch the
ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
Press Home on the center stack to
return to the Home Page.
Features are subject to change. For
further information on how to set up
Android Auto and Apple CarPlay in
the vehicle, see my.chevrolet.com or
“Customer Assistance” in the
owner's manual.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 73
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’s terms and privacy policy.
Data plan rates apply. For Android
Auto support see https://
support.google.com/androidauto.
For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple
or Google may change or suspend
availability at any time. Android
Auto, Android, Google, Google Play,
and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
74 Settings
Settings
The Settings menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Time and Date
Touchlorgto increase or
decrease hours, minutes, and AM or
PM. Press 12Hr or 24Hr for 12 or
24 hour clock. Touch
lorgto
increase or decrease month, day,
or year. See “Clock”in the owner ’s
manual.
Language
This will set the display language in
the radio, instrument panel, and
voice recognition. Press Language
and select the appropriate
language. Touch the Back icon on
the infotainment display to go back
to the previous menu.
Valet Mode
If equipped, this will lock the
infotainment system and steering
wheel controls. It may also limit top
speed, power, and access to vehicle
storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch the Back
icon on the infotainment display to
go back to the previous menu.
Radio
Touch to display the Radio menu
and the following may display:
. Manage Favorites: Touch to
highlight a favorite to edit. Touch
Rename to rename the favorite
or Delete to delete it. Touch and
hold the station to drag it to a
new location. Touch Done to go
back to the previous menu. .
Number of Favorites Shown:
Touch to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will adjust the
number of favorite locations that
can be seen. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Tone Settings: Touch + or –to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 10.
. Auto Volume (If Equipped): This
feature adjusts the volume
based on the vehicle speed. See
AM-FM Radio 010.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and speed. See
AM-FM Radio 010.
. Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Settings 75
volume is adjusted to this level.
To set the maximum startup
volume, touch + or–to increase
or decrease. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Audio Cue Volume (If Equipped):
This feature adjusts the startup
and shutdown sounds. To adjust
the volume, touch + or –to
increase or decrease. This
feature can be turned on or off.
Touch the Back icon on the
infotainment display to go back
to the previous menu.
Vehicle Settings
See “Vehicle Personalization” in the
owner ’s manual.
Bluetooth
From Bluetooth on the infotainment
display, the following may appear:
.
Add New Device: Touch to add a
new device. .
Device Management: Touch to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Ringtones: Touch to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone.
. Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. The voice mail number
may be changed by touching
Edit, typing in the new number,
and touching Save. Touch the
Back icon on the infotainment
display to go back to the
previous menu.
. Text Message Alerts: This
feature will turn text message
alerts on or off. Touch Text
Message Alerts and then select
Off or On. Touch the Back icon
on the infotainment display to go
back to the previous menu. See
Text Messaging 071.
Voice
From Voice on the infotainment
display, the following may appear:
.
Confidence Threshold: Select
Confirm More for a system
response to a command. Select
Confirm Less for the system to
proceed with the command
without responding.
. Prompt Length: Select Short for
brief, direct feedback or Long for
more information feedback.
Touch the Back icon on the
infotainment display to go to the
previous menu.
. Audio Feedback Speed: Touch
Slow, Medium, or Fast for
feedback speed. Touch the Back
icon on the infotainment display
to go back to the previous menu.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
76 Settings
Display
From Display on the infotainment
display, the following may appear:
.Mode: Touch Auto, Day, or Night
to adjust the display. Touch the
Back icon on the infotainment
display to go to the
previous menu.
. Calibrate Touchscreen: Touch to
calibrate the infotainment display
and follow the prompts. Touch
the Back icon on the
infotainment display to go back
to the previous menu.
. Turn Display Off: Touch to turn
the display off. Touch anywhere
on the display area or any center
stack control again to turn the
display on.
Rear Camera
Touch to display the Rear Camera
menu. See “Driver Assistance
Systems” in the owner ’s manual.
Return to Factory Settings
Touching Continue restores all
factory settings. Select Return to Factory Settings
and the following list may display:
.
Restore Vehicle Settings:
Restores factory vehicle
personalization settings. Touch
Restore Vehicle Settings. Touch
Cancel or Continue. If continue
is touched, a confirmation
pop-up will appear indicating the
vehicle settings have been
restored.
. Clear All Private Data: If
available, use to erase personal
private data before loaning or
selling the vehicle. Touch Clear
All Private Data. Touch Cancel
or Continue. If Continue is
touched, a confirmation pop-up
will appear indicating all private
data has been cleared from the
system.
. Restore Radio Settings:
Restores factory radio settings.
Touch Restore Radio Settings.
Touch Cancel or Continue.
If Continue is touched, a
confirmation pop-up will appear
indicating the radio settings have
been restored. Press
oBACK on the center stack
or touch the Back icon on the
infotainment display to go back to
the main settings menu.
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen
prompts. The steps to check for,
download and install updates may
vary by vehicle.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’ s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided
by a third party. Optionally, a secure

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Settings 77
Wi-Fi hotspot such as a compatible
mobile device hotspot, home
hotspot or public hotspot can be
used. Applicable data rates may
apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch SETTINGS on the Home
Page, followed by Wi-Fi, and then
Manage Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar.
Availability of Over-the-Air software
updates varies by vehicle and
country. Features are subject to
change. For more information on
this feature, see my.chevrolet.com/
learn.English and Metric Unit
Conversion
To change the display units between
English and metric units, see
“Instrument Cluster”in the owner’s
manual.
Teen Driver
If equipped, this allows multiple
keys to be registered for beginner
drivers to encourage safe driving
habits. When the vehicle is started
with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some
features, and limit the use of others.
The Report Card will record vehicle
data about driving behavior that can
be viewed later. When the vehicle is
started with a registered key, the
Driver Information Center (DIC)
displays a message that Teen Driver
is active.
To access:
1. Touch Settings on the Home Page, then touch Teen Driver. 2. Create a Personal Identification
Number (PIN) by choosing a
four-digit PIN. Re-enter the PIN
to confirm. To change the PIN,
touch Change PIN.
The PIN is required to:
. Register or unregister keys.
. Change Teen Driver settings.
. Change or clear the Teen
Driver PIN.
. Access or delete Report
Card data.
Register keys to activate Teen
Driver:
Any vehicle key can be registered,
up to a maximum of eight keys.
Label the key to tell it apart from the
other keys.
For a pushbutton start system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park).
For manual transmissions, the
vehicle must be stopped with
the parking brake set.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
78 Settings
3. From the Settings menu, touchTeen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key in
the transmitter pocket. See
“Remote Keyless Entry (RKE)
System Operation” in the
owner's manual for transmitter
pocket location.
6. From the Teen Driver Menu, touch Key Registration.
.If the transmitter key is in
the transmitter pocket, it will
identify whether the
transmitter key is registered
or unregistered.
. If the transmitter key is not
registered, the option to
register displays. Touch
Register and a confirmation
message displays.
. If the transmitter key is
already registered, the
option to unregister
displays. If Unregister is
touched, the transmitter key is no longer registered and
a confirmation message
displays.
In vehicles with a pushbutton start
system, if a Teen Driver transmitter
key and a non-Teen Driver
transmitter key are both present at
start up, the vehicle will recognize
the non-Teen Driver transmitter key
to start the vehicle. The Teen Driver
settings will not be active.
For a keyed ignition system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park).
For manual transmissions, the
vehicle must be stopped with
the parking brake set.
3. From the Settings menu, touch Teen Driver.
4. Enter the PIN.
5. Touch Key Registration. The system displays instructions for
registering or unregistering a
key. A confirmation message
displays. Manage Settings
Audio Volume Limit :
Allows a
maximum radio volume to be set.
Turn the audio volume limit On or
Off and choose the maximum level
for the audio volume.
Teen Driver Speed Warning :
Allows for setting a visual and
audible warning when a certain
speed is exceeded. The speed
warning is selectable. The speed
warning does not limit the speed of
the vehicle.
Teen Driver Speed Limiter : Allows
the maximum speed of the vehicle
to be limited. When the speed
limiter is turned On and the vehicle
is started with a Teen Driver key, the
DIC displays a message that the top
speed is limited.
On certain vehicles, when the
Speed Limiter is turned ON, the
vehicle’s maximum acceleration will
be limited. The DIC will display a
message that the acceleration is
limited.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Settings 79
When Teen Driver is Active:
.If equipped with Buckle to Drive,
shifting out of P (Park) will be
prevented if the driver seat belt,
and in some vehicles the front
passenger seat belt, is not
buckled. See “Buckle to Drive” in
the owner ’s manual.
. The radio will mute when the
driver seat belt, and in some
vehicles the front passenger
seat belt, is not buckled. The
audio from any device paired to
the vehicle will also be muted.
. An object placed on the front
passenger seat, such as a
briefcase, handbag, grocery bag,
laptop, or other electronic
device, could cause the
passenger sensing system to
falsely sense an unbuckled front
passenger and mute the radio.
If this happens, remove the
object from the seat. See
“Passenger Sensing System” in
the owner's manual. .
Some safety systems, such as
Lane Departure Warning,
if equipped, cannot be turned
off. They may include: Park
Assist, Side Blind Zone Alert,
Lane Change Alert, Rear Cross
Traffic Alert, Forward Collision
Alert, Automatic Emergency
Braking, Pedestrian Braking,
Lane Departure Warning, Lane
Keep Assist, Daytime Running
Lamps/Automatic Light Control,
Traction Control, Stability
Control, and Antilock Brakes.
. The gap setting for the Forward
Collision Alert and Adaptive
Cruise Control, if equipped,
cannot be changed.
. When trying to change a safety
feature that is not configurable in
Teen Driver, the DIC displays a
message indicating that Teen
Driver is active and the action is
not available.
. Enhanced Low Fuel Warning (if
equipped) –When the vehicle is
low on fuel, the low fuel light on the instrument cluster flashes
and the DIC low fuel warning
cannot be dismissed.
Report Card
The vehicle owner must secure the
driver ’s consent to record certain
vehicle data when the vehicle is
driven with a registered Teen Driver
key. There is one Report Card per
vehicle. Data is not recorded when
Teen Driver is not active.
The Report Card data is collected
from the time Teen Driver is
activated or the last time the Report
Card was reset. The following items
may be recorded:
. Distance Driven –the total
distance driven.
. Maximum Speed –the maximum
vehicle speed recorded.
. Overspeed Warnings –the
number of times the speed
warning setting was exceeded.
. Wide Open Throttle –the
number of times the accelerator
pedal is pressed nearly all the
way down.