CHEVROLET IMPALA 2020 Infotainment System Manual

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11/20/2019 10:46:59 AM 20_CHEV_Impala_Infotainment_System_COV_en_US_84785485B_2019NOV20.ai 1 \
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Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . 2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Audio Players . . . . . . . . . . . . . . . . . 16
OnStar System . . . . . . . . . . . . . . . . 25
Navigation . . . . . . . . . . . . . . . . . . . . . 26
Voice Recognition . . . . . . . . . . . . . 57
Phone . . . . . . . . . . . . . . . . . . . . . . . . . 65
Settings . . . . . . . . . . . . . . . . . . . . . . . 74
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . 81
Index . . . . . . . . . . . . . . . . . . . . 92

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 11/19/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and the
name IMPALA, are registered
trademarks of General Motors
Corporation LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name General Motors
of Canada Company for Chevrolet
Motor Division whenever it appears
in this manual.The information in this manual
supplements the owner
’s manual.
This manual includes the latest
information available at the time it
was printed. We reserve the right to
make changes in the product after
that time without notice.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this manual.
Keep this manual with the owner ’s
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle.
Overview
Read the following pages to
become familiar with the
infotainment system features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
Litho in U.S.A.
Part No. 84785485 B Second Printing©2019 General Motors LLC. All Rights Reserved.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Introduction 3
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
features when driving. These
features may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the system
operation, controls on the center
stack, steering wheel controls,
and infotainment display.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up cell phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command.
See “Distracted Driving” in the
owner ’s manual.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
4 Introduction
Infotainment System
The infotainment system is controlled by using the infotainment display,
controls on the center stack, steering wheel controls, and voice recognition.
1.O(Power)
. Press to turn the
power on.
. Press and hold to turn
the power off. .
Press to mute/unmute
the system when on.
When the power is on
and the system is not
muted, a quick status pane will display when
Ois pressed. PressingOwill mute the system
and trigger this pane to
show a long press is
required to power down
the system.
. Turn to decrease or
increase the volume.
2. MEDIA
.Press to change the
media source to USB,
Bluetooth, or AUX.
3. RADIO
.Press to change the
audio source to AM, FM
or SXM (if equipped).
4.gord(Previous/Next)
. Radio: Press
gand
release to go to the
previous station or
channel. Press and hold
to fast seek the next
strongest previous
station or channel. See
AM-FM Radio 010.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Introduction 5
.USB/Bluetooth:
Press
gto seek to the
beginning of the current
or previous track. Press
and hold to quickly
reverse through a track.
Release to return to
playing speed. See USB
Port 019 or
Bluetooth Audio 023.
. Radio: Press
dand
release to go to the next
station or channel.
Press and hold to fast
seek the next strongest
station or channel.
. USB/Bluetooth:
Press
dto seek the
next track. Press and
hold to fast forward
through a track.
Release to return to
playing speed. See USB
Port 019 or
Bluetooth Audio 023.
5.P(Screen)
. Press
Pto open.
Press
Pagain to
close. Keep the storage
area closed when not in
use. See the owner ’s
manual.
6.{(Home Page)
. Press to go to the Home
Page. See “Home Page”
later in this section.
7.oBACK
. Press to return to the
previous display in
a menu.
8. CD Slot
9. MENU
.Turn to highlight a
feature. Press to
activate the highlighted
feature.
10.Y(Eject)
. Press to eject the audio
disc from the CD player. Home Page
The Home Page is where vehicle
application icons are accessed.
Some applications are disabled
when the vehicle is moving.
The Home Page can be set up to
have up to five pages with eight
icons per page.
Touch
horkto access the pages of
icons.
h: Touch to go to the previous
Home Page.
k: Touch to go to the next
Home Page.
l: Touch this interaction selector
to display the favorites list.
Touch a preset in the favorites to
begin the process of saving a
favorite application.
Touch and hold the application icon
to store as a favorite. The name of
the application will show in favorites.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
6 Introduction
Managing Home Page Icons1. Touch and hold any of the Home Page icons to enter
edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to
the edge of the display toward
the desired page.
5. Continue dragging and dropping application icons as
desired.Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:Press to answer an incoming
call or start voice recognition. See
Bluetooth (Overview) 065 or
Bluetooth (Infotainment Controls)
0 66 or
Bluetooth (Voice Recognition) 070
or “OnStar Overview” in the owner’s
manual.
i: Press to decline an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
oorp: Press the five-way control
to go to the previous or next menu
on the instrument cluster.
worx: Press the five-way
control to go up or down in a list on
the instrument cluster.
V: Press to select a highlighted
menu option.
The favorite and volume switches
are on the back of the steering
wheel.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Introduction 7
1. Favorites: Press to select thenext or previous favorite radio
station. While playing media,
press to select the next or
previous track or song.
2. Volume: Press to increase or decrease the volume.
Using the System
Home Page Features
Touch the icons on the Home Page
to launch an application.
Audio
Touch the Audio icon to display the
active audio source page. Available
sources are AM, FM, SXM (if
equipped), CD (if equipped),
MyMedia, USB, Bluetooth, and AUX
Input.
Phone
Touch the Phone icon to display the
Phone main page. See Bluetooth
(Overview) 065 or
Bluetooth (Infotainment Controls)
0 66 or
Bluetooth (Voice Recognition) 070.
Projection
Touch the Projection icon to activate
Android Auto or Apple CarPlay (if
equipped) after a supported device
is connected. See Apple CarPlay
and Android Auto 072.
Apps
If equipped, in-vehicle apps are
available for download. Touch the
Apps icon on the Home Page to
begin.
Downloading and using in-vehicle
apps requires Internet connectivity
which can be accessed with a data
plan through the vehicle’s built-in
4G LTE Wi-Fi hotspot, if equipped,
or a compatible mobile device
hotspot. On most mobile devices,
activation of the Wi-Fi hotspot is in
the vehicle’ s Settings menu under
Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
To purchase data for the in-vehicle
Wi-Fi hotspot, if equipped, touch the
myChevrolet icon on the Home
Page or contact an OnStar Advisor. The vehicle must have active
OnStar or connected service and a
payment method on file.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply.
Features are subject to change. For
more information, see
my.chevrolet.com/learn.
NAV
Touch the Nav icon to display the
navigation map. See
Using the
Navigation System 026.
Settings
Touch the Settings icon to display
the Settings menu. See Settings
0 74.
Weather
If equipped, touch the Weather icon
to display the Weather main page.
See “SiriusXM Travel Link Weather”
under Destination 035.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
8 Introduction
OnStar
If equipped, touch the Onstar icon to
display the OnStar main page and
start OnStar voice recognition. See
“OnStar Overview”in the owner’s
manual.
Applications Tray
The applications tray is at the
top-center of the display. The
applications tray can have three to
five applications.
To add an application from the
Home Page to the applications tray:
1. Touch and hold any icon on the Home Page to enter edit mode.
2. Drag the icon to the applications tray. To remove an item from the
applications tray, drag the icon
from the applications tray back
to the Home Page.
Press
{to exit edit mode.
Adding or removing applications
from the applications tray will not
remove them from the Home Page.
Infotainment Display Features
Infotainment display features show
on the display when available.
When a feature is unavailable, it
may gray out. When a feature is
selected, the option may highlight.
Infotainment Gestures
Use the following finger gestures to
control the infotainment system. Touch/Tap
Touch/tap is used to select an icon
or option, activate an application,
or change the location inside a map.
Touch and Hold
Touch and hold can be used to start
another gesture, move, or delete an
application.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Introduction 9
Drag
Drag is used to move applications
on the Home Page, or to pan the
map. To drag the item, it must be
held and moved along the display to
the new location. This can be done
up, down, right, or left.
Nudge
Nudge is used to move items a
short distance on a list or a map. To
nudge, hold and quickly move the
selected item up or down to a new
location.
Fling or Swipe
Fling or swipe is used to scroll
through a list, pan the map,
or change page views. Do this by
placing a finger on the display then
moving it rapidly up and down or
right and left.
Turn
Turn MENU or
Oon the center
stack to perform functions such as
tuning the radio or scrolling lists.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Software Updates
Over-the-Air Software Updates
See “Updates” underSettings 074
for details on software updates.