CHEVROLET IMPALA 2020 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
200 Vehicle Care
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material–special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 062.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 299.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 062.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 201
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 014.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0286.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before driving.
To open the hood:
1. Pull the hood release lever with the
i. It is on the lower left
side of the instrument panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.
3. After you have partially lifted the hood, the gas strut system
will automatically lift the hood
and hold it in the fully open
position.
To close the hood: 1. Before closing the hood, be sure all filler caps are on
properly, and all tools are
removed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
202 Vehicle Care
2. Pull the hood down until thestrut system is no longer
holding up the hood.
3. Allow the hood to fall. Check to make sure the hood is latched
completely. Repeat this
process with additional force if
necessary.
{Warning
Do not drive the vehicle if the
hood is not latched completely.
The hood could open fully, block
your vision, and cause a crash.
You or others could be injured.
Always close the hood completely
before driving.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 203
Engine Compartment Overview

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
204 Vehicle Care
1.Engine Air Cleaner/Filter 0208.
2. Engine Oil Fill Cap. See Engine Oil 0204.
3. Engine Oil Dipstick. See Engine Oil 0204.
4. Engine Cooling Fans (Out of View). See Cooling System
0 209.
5. Engine Cover.
6. Transmission Fluid Cap and Dipstick (Out of View). See
Automatic Transmission Fluid
0207.
7. Brake Fluid Reservoir. See Brake Fluid 0215.
8. Coolant Surge Tank and Pressure Cap. See Cooling
System 0209.
9. Battery - North America 0216.
10. Windshield Washer Fluid Reservoir. See Washer Fluid
0 214.
11. Engine Compartment Fuse
Block 0226.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0206.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0203 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 205
checking a cold engine prior to
starting. Remove the dipstick
and check the level.
. If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is
warm, or at least 30 minutes if
the engine is not warm. Pull out
the dipstick, wipe it with a clean
paper towel or cloth, then push it
back in all the way. Remove it
again, keeping the tip down, and
check the level.
When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick and
the engine has been off for at least
15 minutes, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” later in this section for an explanation of what kind of oil to
use. For engine oil crankcase
capacity, see
Capacities and
Specifications 0288.
Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the upper mark that
shows the proper operating
range, the engine could be
damaged. You should drain out
the excess oil or limit driving of
the vehicle and seek a service
professional to remove the
excess amount of oil.
See Engine Compartment Overview
0 203 for the location of the engine
oil fill cap. Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See
Recommended Fluids and
Lubricants 0284.
Specification
Use full synthetic engine oils that
meet the dexos1 specification.
Engine oils that have been
approved by GM as meeting the
dexos1 specification are marked
with the dexos1 approved logo. See
www.gmdexos.com.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
206 Vehicle Care
Caution
Failure to use the recommended
engine oil or equivalent can result
in engine damage not covered by
the vehicle warranty.
Viscosity Grade
Use SAE 5W-30 viscosity grade
engine oil. Cold Temperature
Operation: In an area of extreme
cold, where the temperature falls
below −29 °C (−20 °F), an SAE
0W-30 oil may be used. An oil of
this viscosity grade will provide
easier cold starting for the engine at
extremely low temperatures.
When selecting an oil of the
appropriate viscosity grade, it is
recommended to select an oil of the
correct specification. See
“Specification” earlier in this section
for more information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the
dexos1 specification are all that is
needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 207
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
1. Using the DIC controls on theright side of the steering wheel,
display REMAINING OIL LIFE
on the DIC. See Driver
Information Center (DIC) 0110.
When remaining oil life is low, the CHANGE ENGINE OIL
SOON message will appear on
the display.
2. Press
Von the DIC controls
and hold down for a few
seconds to clear the CHANGE
ENGINE OIL SOON message
and reset the oil life at 100%.
Be careful not to reset the oil
life display accidentally at any
time other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.
The oil life system can also be reset
as follows: 1. Display REMAINING OIL LIFE on the DIC. See Driver
Information Center (DIC) 0110.
2. Fully press and release the accelerator pedal three times
within five seconds.
The system is reset when the
CHANGE ENGINE OIL SOON
message is off and the REMAINING
OIL LIFE message is displayed. If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not been reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer service department and have
it repaired as soon as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer
service department. Contact your
dealer for additional information or
the procedure can be found in the
service manual. To purchase a
service manual, see
Publication
Ordering Information 0299.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
208 Vehicle Care
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants0284.
Change the fluid at the intervals
listed in Maintenance Schedule
0 276, and be sure to use the fluid
listed in Recommended Fluids and
Lubricants 0284.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview
0203.
When to Inspect the Engine Air
Cleaner/Filter
For intervals on changing and
inspecting the engine air cleaner/
filter, see Maintenance Schedule
0 276.
How to Inspect/Replace the
Engine Air Cleaner/Filter
Do not start the engine or have the
engine running with the engine air
cleaner/filter housing open. Before
removing the engine air cleaner/
filter, make sure that the engine air
cleaner/filter housing and nearby
components are free of dirt and
debris. Remove the engine air
cleaner/filter. Lightly tap and shake
the engine air cleaner/filter (away
from the vehicle), to release loose
dust and dirt. Inspect the engine air
cleaner/filter for damage, and
replace if damaged. Do not clean
the engine air cleaner/filter or
components with water or
compressed air.
To inspect or replace the engine air
cleaner/filter:
1. Screws
2. Secondary Air Hose (If
Equipped)
3. Electrical Connector
4. Air Duct Clamp
To inspect or replace the engine air
cleaner/filter:
1. Open the hood. See Hood
0 201.
2. Remove the seven screws (1) on top of the engine air
cleaner/filter housing.
3. Disconnect the secondary air hose (2) (if equipped).

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 209
4. Disconnect the electricalconnector (3).
5. Disconnect the outlet duct by loosening the air duct
clamp (4).
6. Lift the filter cover housing away from the engine air
cleaner/filter housing.
7. Pull out the filter.
8. Inspect or replace the engine air cleaner/filter.
9. Reverse Steps 2–5 to reinstall the filter cover housing.
{Warning
Operating the engine with the air
cleaner/filter off can cause you or
others to be burned. Use caution
when working on the engine. Do
not start the engine or drive the
vehicle with the air cleaner/filter
off, as flames may be present if
the engine backfires.
Caution
If the air cleaner/filter is off, dirt
can easily get into the engine,
which could damage it. Always
have the air cleaner/filter in place
when driving.
Cooling System
The cooling system allows the
engine to maintain the correct
working temperature.
1. Engine Cooling Fans (Out
of View) 2. Coolant Surge Tank and
Pressure Cap
{Warning
An underhood electric fan can
start up even when the engine is
not running and can cause injury.
Keep hands, clothing, and tools
away from any underhood
electric fan.
{Warning
Do not touch heater or radiator
hoses, or other engine parts.
They can be very hot and can
burn you. Do not run the engine if
there is a leak; all coolant could
leak out. That could cause an
engine fire and can burn you. Fix
any leak before driving the
vehicle.