CHEVROLET IMPALA 2020 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
160 Driving and Operating
Manual Mode
Driver Shift Control (DSC)
To use this feature, if equipped:1. Move the shift lever from D (Drive) rearward to
M (Manual Mode).
While driving in Manual Mode,
the transmission will remain in
the driver selected gear. When
coming to a stop in the manual
position, the vehicle will
automatically shift into
1 (First) gear.
2. Using the button on the shift lever, press the + (plus) end of
the button to upshift, or press
the−(minus) end of the button
to downshift.
The Driver Information Center (DIC)
in the instrument cluster will change
from the currently displayed
message to the letter “M,”for
Manual position, and a number
indicating the requested gear. While using the DSC feature the
transmission will have firmer shifting
and sportier performance. You can
use this for sport driving or when
climbing hills to stay in gear longer
or to downshift for more power or
engine braking.
The transmission will only allow you
to shift into gears appropriate for the
vehicle speed and engine
revolutions per minute (rpm):
.
The transmission will not allow
shifting to the next higher gear if
the vehicle speed or engine rpm
is too low.
. The transmission will not allow
shifting to the next lower gear if
the vehicle speed or engine rpm
is too high.
Second Gear Start Feature
When accelerating the vehicle from
a stop in snowy and icy conditions,
you may want to shift into
2 (Second) gear. A higher gear
allows you to gain more traction on
slippery surfaces. With the DSC feature, the vehicle
can be set to pull away in
2 (Second) gear.
1. Move the shift lever from D (Drive) to M (Manual Mode).
2. With the vehicle stopped, press the + (plus) end of the button to
select 2 (Second) gear. The
vehicle will start from a stop
position in 2 (Second) gear.
3. Once moving, select the desired drive gear.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 161
Brakes
Antilock Brake
System (ABS)
The Antilock Brake System (ABS)
helps prevent a braking skid and
maintain steering while
braking hard.
ABS performs a system check when
the vehicle is first driven.
A momentary motor or clicking noise
may be heard while this test is going
on, and the brake pedal may move
slightly. This is normal.
If there is a problem with ABS, this
warning light stays on. SeeAntilock
Brake System (ABS) Warning Light
0 106. ABS does not change the time
needed to get a foot on the brake
pedal and does not always
decrease stopping distance. If you
get too close to the vehicle ahead,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room ahead to stop,
even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly.
Hearing or feeling ABS operate is
normal.
Braking in Emergencies
ABS allows steering and braking at
the same time. In many
emergencies, steering can help
even more than braking.
Electric Parking Brake
The vehicle has an Electric Parking
Brake (EPB). The EPB can always
be activated, even if the ignition is
off. To prevent draining the battery,
avoid repeated cycles of the EPB
system when the engine is not
running.
The system has a
Yor PARK
Electric Parking Brake light, and a
8
Service Parking Brake light. See
Electric Parking Brake Light 0105
and
Service Electric Parking Brake Light
0 105.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
162 Driving and Operating
Before leaving the vehicle, check for
the
Yor PARK light to ensure that
the parking brake is applied.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Lift up the EPB switch momentarily.
The
Yor PARK light will flash and
then stay on once the EPB is fully
applied. If the
Yor PARK light
flashes continuously, then the EPB
is only partially applied or there is a
problem with the EPB. A DIC
message will display. Release the
EPB and try to apply it again. If the
light does not come on, or keeps
flashing, have the vehicle serviced.
Do not drive the vehicle if the
Yor
PARK light is flashing. See your
dealer. See Electric Parking Brake
Light 0105. If the
8light is on, press the EPB
switch and hold it. Continue to hold
the switch until the
Yor PARK
light remains on. If the
8light
remains on, see your dealer.
If the EPB is applied while the
vehicle is moving, the vehicle will
decelerate as long as the switch is
pressed. If the switch is pressed
until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply
the EPB in some situations when
the vehicle is not moving. This is
normal, and is done to periodically
check the correct operation of the
EPB system.
If the EPB fails to apply, block the
rear wheels to prevent vehicle
movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal. 3. Press the EPB switch
momentarily.
The EPB is released when the
Y
or PARK light is off.
If the
8light is on, release the EPB
by pressing and holding the EPB
switch. Continue to hold the switch
until the
Yor PARK light is off.
If either light stays on after release
is attempted, see your dealer.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
Automatic EPB Release
The EPB will automatically release if
the vehicle is running, placed into
gear, and an attempt is made to

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 163
drive away. Avoid rapid acceleration
when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake
pedal applications due to
emergency braking situations and
provides additional braking to
activate the Antilock Brake System
(ABS) if the brake pedal is not
pushed hard enough to activate
ABS normally. Minor noise, brake
pedal pulsation, and/or pedal
movement during this time may
occur. Continue to apply the brake
pedal as the driving situation
dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature.
HSA does not replace the need to
pay attention and drive safely.(Continued)
Warning (Continued)
You may not hear or feel alerts or
warnings provided by this system.
Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving0141.
When the vehicle is stopped on a
grade, Hill Start Assist (HSA)
temporarily prevents the vehicle
from rolling in an unintended
direction during the transition from
brake pedal release to accelerator
pedal apply. The brakes release
when the accelerator pedal is
applied or automatically release
after a few seconds. The brakes
may also release under other
conditions. Do not rely on HSA to
hold the vehicle.
HSA is available when the vehicle is
facing uphill in a forward gear,
or when facing downhill in
R (Reverse). The vehicle must
come to a complete stop on a grade
for HSA to activate.
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel slip and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
164 Driving and Operating
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
TCS or StabiliTrak/ESC begins to
limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
SeeIf the Vehicle Is Stuck 0147
and “Turning the Systems Off and
On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.
Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle. 2. Turn the engine off and wait
15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On
The button for TCS and StabiliTrak/
ESC is on the center console,
behind the shift lever.
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 165
To turn off only TCS, press and
release
g. The Traction Off lighti
displays in the instrument cluster. To
turn TCS on again, press and
release
g. The Traction Off lighti
displayed in the instrument cluster
will turn off.
If TCS is limiting wheel spin when
g
is pressed, the system will not turn
off until the wheels stop spinning.
To turn off both TCS and StabiliTrak/
ESC, press and hold
guntil the
Traction Off light
iand StabiliTrak/
ESC Off light
gcome on and stay
on in the instrument cluster. To turn
TCS and StabiliTrak/ESC on again,
press and release
g. The Traction
Off light
iand StabiliTrak/ESC Off
light
gin the instrument cluster
turn off.
Adding accessories can affect the
vehicle performance. See
Accessories and Modifications
0 200.
Cruise Control
With cruise control, you can
maintain a speed of about 40 km/h
(25 mph) or more without keeping
your foot on the accelerator. Cruise
control does not work at speeds
below about 40 km/h (25 mph).
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
If equipped with the Traction Control
System (TCS), the system may
begin to limit wheel spin while you
are using cruise control. If this
happens, the cruise control will automatically disengage. See
Traction Control/Electronic Stability
Control
0163. If a collision alert
occurs when cruise control is
activated, cruise control is
disengaged. See Forward Collision
Alert (FCA) System 0178. When
road conditions allow you to safely
use it again, the cruise control can
be turned back on.
If the brakes are applied, the cruise
control disengages.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
166 Driving and Operating
5:Press to turn cruise control on
or off. A white indicator comes on in
the instrument cluster when cruise
is on.
+RES : If there is a set speed in
memory, press briefly to resume to
that speed or press and hold to
accelerate. If cruise control is
already active, use to increase
vehicle speed.
SET– :Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
*: Press to disengage cruise
control without erasing the selected
set speed.
Setting Cruise Control
If
5is on when not in use, SET− or
+RES could get pressed and go into
cruise when not desired. Keep
5
off when cruise is not being used.
1. Press
5to turn the cruise
control system on.
2. Get up to the desired speed. 3. Press and release SET–
.
4. Remove foot from the accelerator.
The cruise control indicator on the
instrument cluster turns green after
the cruise control has been set to
the desired speed. See Instrument
Cluster 096.
Resuming a Set Speed
If the cruise control is set at a
desired speed and then the brakes
are applied or
*is pressed, the
cruise control is disengaged without
erasing the set speed from memory.
Once the vehicle speed is 40 km/h
(25 mph) or greater, briefly press
+RES. The vehicle returns to the
previous set speed.
Increasing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Press and hold +RES until the
desired speed is reached, then
release it. .
To increase vehicle speed in
small increments, briefly press
+RES. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 096.
The increment value used depends
on the units displayed.
Reducing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Press and hold SET– until the
desired lower speed is reached,
then release it.
. To decrease the vehicle speed in
smaller increments, briefly press
SET−. For each press, the
vehicle goes about 1 km/h
(1 mph) slower.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 096.
The increment value used depends
on the units displayed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 167
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase vehicle speed. When you
take your foot off the pedal, the
vehicle will slow down to the
previous set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
pressing SET−will result in cruise
control set to the current vehicle
speed.
Using Cruise Control on Hills
How well the cruise control works
on hills depends upon the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, you might have to step on the
accelerator pedal to maintain your
speed. When going downhill, you
might have to brake or shift to a
lower gear to keep your speed
down. If the brake pedal is applied,
the cruise control will disengage.
Ending Cruise Control
There are four ways to end cruise
control: .
To disengage cruise control,
step lightly on the brake pedal.
. Press
*.
. Shift the transmission to
N (Neutral).
. To turn off the cruise control,
press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
5is pressed
or the ignition is turned off.
Adaptive Cruise Control
If equipped, Adaptive Cruise Control
(ACC) allows the driver to select the
cruise control set speed and
following gap. Read this entire
section before using this system.
The following gap is the following
time between your vehicle and a
vehicle detected directly ahead in
your path moving in the same
direction. If no vehicle is detected in
your path, ACC works like regular cruise control. ACC uses a radar
sensor. See
Radio Frequency
Statement 0300.
If a vehicle is detected in your path,
ACC can apply acceleration or
limited, moderate braking to
maintain the selected following gap.
To disengage ACC, apply the brake.
If ACC is controlling your vehicle
speed when the Traction Control
System (TCS) or StabiliTrak/
Electronic Stability Control (ESC)
activates, the ACC may
automatically disengage. When road
conditions allow ACC to be safely
used, the ACC can be turned back
on. If TCS or StabiliTrak/ESC have
been disabled, the ACC will not
engage. See Traction Control/
Electronic Stability Control 0163.
{Warning
ACC has limited braking ability
and may not have time to slow
the vehicle down enough to avoid
a collision with another vehicle
you are following. This can occur
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
168 Driving and Operating
Warning (Continued)
when vehicles suddenly slow or
stop ahead, or enter your lane.
Also see“Alerting the Driver” in
this section. Complete attention is
always required while driving and
you should be ready to take
action and apply the brakes. See
Defensive Driving 0141.
{Warning
ACC will not detect or brake for
children, pedestrians, animals,
or other objects.
Do not use ACC when:
. On winding and hilly roads
or when the sensors are
blocked by snow, ice, or dirt.
The system may not detect
a vehicle ahead. Keep the
entire front of the vehicle
clean.
(Continued)
Warning (Continued)
.Visibility is low, such as in
fog, rain, or snow
conditions. ACC
performance is limited under
these conditions.
. On slippery roads where
fast changes in tire traction
can cause excessive
wheel slip.
]:Press to turn the system on or
off. A white Adaptive Cruise Control
indicator comes on. +RES :
Press briefly to resume the
previous set speed or hold to
accelerate. If ACC is already active,
use to increase vehicle speed.
SET– :Press briefly to set the
speed and activate ACC. If ACC is
already active, use to decrease
vehicle speed.
*: Press to disengage ACC
without erasing the selected set
speed.
GAP : Press to select a following
gap time (or distance) setting for
ACC of Far, Medium, or Near.
Setting Adaptive Cruise Control
If the cruise system is on but not in
use, it could get set and go into
cruise when not desired. Keep the
cruise control button off when cruise
is not being used.
Select the set speed desired for
cruise. This is the vehicle speed
when no vehicle is detected in
its path.
ACC will not set or resume at a
speed less than 25 km/h (16 mph).

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 169
To set ACC:1. Press
].
2. Get up to the desired speed.
3. Press and release SET–.
4. Remove your foot from the accelerator.
After ACC is set, it may immediately
apply the brakes if a vehicle ahead
is closer than the selected
following gap.
The ACC indicator displays on the
instrument cluster. When ACC is
active, the indicator turns green.
Be mindful of speed limits,
surrounding traffic speeds, and
weather conditions when selecting
the set speed. Resuming a Set Speed
If the ACC is set at a desired speed
and then the brakes are applied,
ACC is disengaged without erasing
the set speed from memory.
To begin using ACC again, press
+RES. The vehicle returns to the
previous set speed.
Increasing Speed While ACC is at
a Set Speed
If ACC is already activated, do one
of the following:
.
Use the accelerator to get to the
higher speed. Press SET–.
Release the control and the
accelerator pedal. The vehicle
will now cruise at the higher
speed.
When the accelerator pedal is
pressed, ACC will not brake
because it is overridden.
A warning message will appear
on the Driver Information Center
(DIC). See Vehicle Messages
0 112. .
Press and hold +RES until the
desired set speed appears on
the display, then release it.
. To increase vehicle speed in
small increments, briefly press
+RES. For each press the
vehicle goes 5 km/h (1 mph)
faster.
When it is determined that there is
no vehicle ahead or the vehicle is
beyond the selected following gap,
then the vehicle speed will increase
to the set speed.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 096.
The increment value used depends
on the units displayed.
Reducing Speed While ACC is at a
Set Speed
If ACC is already activated, do one
of the following:
. Use the brake to get to the
desired lower speed. Release
the brake and press SET−. The
vehicle will now cruise at the
lower speed.