service CHEVROLET IMPALA 2020 Owner's Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
106 Instruments and Controls
Antilock Brake System
(ABS) Warning Light
This warning light should come on
briefly when the vehicle is turned
on. If the light does not come on,
have it fixed so it will be ready to
warn if there is a problem.
If the light comes on while driving,
safely stop as soon as it is possible
and turn off the vehicle. Then turn
on the vehicle again to reset the
system.
If the ABS warning light stays on,
or comes on again while driving, the
vehicle needs service. A chime may
also sound when the light stays on.
If the ABS warning light is the only
light on, the vehicle has regular
brakes, but ABS is not functioning.If both the ABS warning light and
the brake system warning light are
on, ABS is not functioning and there
is a problem with the regular brakes.
See your dealer for service.
See
Brake System Warning Light
0 104.
Lane Departure Warning
(LDW) Light
This light is green if LDW is on and
ready to operate.
This light changes to amber and
flashes to indicate that the lane
marking has been crossed without
using a turn signal in that direction.
See Lane Departure Warning (LDW)
0 184.
Vehicle Ahead Indicator
If equipped, this indicator will
display green when a vehicle is
detected ahead and amber when
you are following a vehicle ahead
much too closely.
See Forward Collision Alert (FCA)
System 0178.
Traction Off Light
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 107
dealer. If the system is working
normally, the indicator light then
turns off.
The traction off light comes on when
the Traction Control System (TCS)
has been turned off by pressing and
releasing the TCS/StabiliTrak/ESC
button.
This light and the StabiliTrak/ESC
OFF light come on when StabiliTrak/
Electronic Stability Control (ESC) is
turned off.
If the TCS is off, wheel spin is not
limited. Adjust driving accordingly.
SeeTraction Control/Electronic
Stability Control 0163.
StabiliTrak OFF Light
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer.
This light comes on when the
StabiliTrak/Electronic Stability
Control (ESC) system is turned off.
If StabiliTrak/ESC is off, the Traction
Control System (TCS) is also off.
If StabiliTrak/ESC and TCS are off,
the system does not assist in
controlling the vehicle. Turn on the
TCS and the StabiliTrak/ESC
systems, and the warning light
turns off.
See Traction Control/Electronic
Stability Control 0163.
Traction Control System
(TCS)/StabiliTrak Light
This light comes on briefly when the
engine is started.
If the light does not come on, have
the vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
If the light is on and not flashing, the
TCS and potentially the StabiliTrak/
ESC system have been disabled.
A Driver Information Center (DIC)
message may display. Check the
DIC messages to determine which
feature(s) is no longer functioning
and whether the vehicle requires
service.
If the light is on and flashing, the
TCS and/or the StabiliTrak/ESC
system is actively working.
See Traction Control/Electronic
Stability Control 0163.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
108 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. Stop as soon as possible,
and inflate the tires to the pressure
value shown on the Tire and
Loading Information label. SeeTire
Pressure 0239. When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See
Tire Pressure Monitor
Operation 0242.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 109
It also comes on when the fuel tank
is low on fuel. The light turns off
when fuel is added. If it does not,
have the vehicle serviced.
Security Light
The security light should come on
briefly as the engine is started. If it
does not come on, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. SeeImmobilizer Operation
0 22.
High-Beam On Light
This light comes on when the
high-beam headlamps are in use.
See Headlamp High/Low-Beam
Changer 0126.
Lamps On Reminder
This light comes on when the
exterior lamps are in use, except
when only the Daytime Running
Lamps (DRL) are active. See
Exterior Lamp Controls 0125.
Cruise Control Light
This light in the Driver Information
Center (DIC) is white when the
cruise control is on and ready, and
turns green when the cruise control
is set and active.
See Cruise Control 0165.
Adaptive Cruise Control Light
This light in the Driver Information
Center (DIC) is white when the
Adaptive Cruise Control (ACC) (if
equipped) is on and ready, and

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
112 Instruments and Controls
Oil Life :Displays an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0204.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0276.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display accidentally at any time
other than when the oil has just
been changed. It cannot be reset
accurately until the next oil change.
To reset the engine oil life system,
press and hold
Vfor several
seconds while the Oil Life display is
active. See Engine Oil Life System
0 206. Coolant Temperature :
Displays
the coolant temperature in either
degrees Celsius (°C) or degrees
Fahrenheit (°F).
Tire Pressure : Displays the
approximate pressures of all four
tires. Tire pressure is displayed in
either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber. See Tire Pressure
Monitor System 0241 and
Tire Pressure Monitor Operation
0 242.
Battery Voltage : Displays the
current battery voltage. The battery
voltage can fluctuate while viewing
this information on the DIC. This is
normal.
Speed Signs : Displays sign
information, which comes from a
roadway database in the onboard
navigation.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 113
.Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The audio system controls are used
to access the personalization
menus for customizing vehicle
features.
Infotainment System Audio
System Controls
To access the personalization
menus:
1. Touch SETTINGS on the Home Page on the infotainment
display.
2. Touch the desired feature to display a list of available
options.
3. Touch to select the desired feature setting.
4. Press
qBACK to return to the
previous menu.
Personalization Menus
The following list of features may be
available:
. Time and Date

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 133
Climate Controls
Climate Control Systems
Dual Automatic ClimateControl System . . . . . . . . . . . . . 133
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 137
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 138
Service . . . . . . . . . . . . . . . . . . . . . . . 138
Climate Control Systems
Dual Automatic Climate Control System
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
1. Driver and Passenger
Temperature Controls
2. Air Conditioning or Comfort/ Eco Air Conditioning
3. Fan Control
4. Defrost
5. SYNC 6. Rear Window Defogger
7. Air Delivery Modes
8.
O(Fan On/Off)
9. Recirculation
10. AUTO (Automatic Operation)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
138 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The passenger compartment air
filter reduces dust, pollen, and other
airborne irritants from outside air
that is pulled into the vehicle. The
filter will need to be replaced
periodically. SeeMaintenance
Schedule 0276.
Using the climate control system
without an air filter installed is not
recommended. Water or other
debris could enter the system and
result in leaks or noises. Always
install a new filter when removing
the old filter.
For more information on filter
replacement, see your dealer.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule 0276.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 145
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0231.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.
Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission. .
Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear. .
Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 151
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Do not drive at any one
constant speed, fast or slow,
for the first 800 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 300 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
The vehicle has an electronic
keyless ignition with pushbutton
start. The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation
08.
To shift out of P (Park), the vehicle
must be on, in ACC/ACCESSORY,
or in service mode and the brake
pedal must be applied.
Stopping the Engine/LOCK/
OFF (No Indicator Lights) : When
the vehicle is stopped, press
ENGINE START/STOP once to turn
the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0155.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).