service CHEVROLET IMPALA 2020 Workshop Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 217
SeeCalifornia Proposition
65 Warning 0199 and the back
cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0259 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
12-volt battery black, negative (−)
cable from the battery to keep the
battery from running down.
Extended Storage: Remove the
12-volt battery black, negative (−)
cable from the battery or use a
battery trickle charger.
Remember to reconnect the battery
when ready to drive the vehicle.
Starter Switch Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
218 Vehicle Care
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking.
It is a good idea to clean the wiper
blade assembly on a regular basis.
When worn, or when cleaning is
ineffective, replace the wiper blade.
For proper windshield wiper blade
length and type, see Maintenance
Replacement Parts 0285.
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
the vehicle warranty. Do not allow
the wiper arm to touch the
windshield.
To replace the wiper blade: 1. Pull the wiper assembly away from the windshield.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 219
2. Lift up on the latch in themiddle of the wiper blade
where the wiper arm attaches.
3. With the latch open, pull the wiper blade down toward the
windshield far enough to
release it from the J-hooked
end of the wiper arm.
4. Remove the wiper blade.
5. Reverse Steps 1–3 for wiper blade replacement.
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be
replaced and the vehicle is
equipped with a front camera sensor
for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement
windshield must be installed
according to GM specifications for
proper alignment. If it is not, these
systems may not work properly, they
may display messages, or they may
not work at all. See your dealer for
proper windshield replacement.
Acoustic Windshield
The vehicle is equipped with an
acoustic windshield. If the
windshield needs to be replaced, be
sure to get an acoustic windshield
so you will continue to have the
benefits an acoustic windshield can
provide.
Gas Strut(s)
This vehicle is equipped with gas
strut(s) to provide assistance in
lifting and holding open the hood/
trunk/liftgate system in full open
position.
{Warning
If the gas struts that hold open
the hood, trunk, and/or liftgate fail,
you or others could be seriously
injured. Take the vehicle to your
dealer for service immediately.
Visually inspect the gas struts for
signs of wear, cracks, or other
damage periodically. Check to
make sure the hood/trunk/liftgate
(Continued)
Warning (Continued)
is held open with enough force.
If struts are failing to hold the
hood/trunk/liftgate, do not
operate. Have the vehicle
serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do
not push down or pull on gas
struts. This may cause damage to
the vehicle.
See Maintenance Schedule 0276.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 221
Bulb Replacement
For the proper type of replacement
bulbs, or any bulb changing
procedure not listed in this section,
contact your dealer.
Caution
Do not replace incandescent
bulbs with aftermarket LED
replacement bulbs. This can
cause damage to the vehicle
electrical system.
Halogen Bulbs
{Warning
Halogen bulbs have pressurized
gas inside and can burst if you
drop or scratch the bulb. You or
others could be injured. Be sure
to read and follow the instructions
on the bulb package.
High Intensity Discharge
(HID) Lighting
{Warning
The High Intensity Discharge
(HID) lighting system operates at
a very high voltage. If you try to
service any of the system
components, you could be
seriously injured. Have your
dealer or a qualified technician
service them.
The vehicle may have HID
headlamps. After an HID headlamp
bulb has been replaced, you may
notice that the beam is a slightly
different shade than it was originally.
This is normal.
LED Lighting
This vehicle has several LED lamps.
For replacement of any LED lighting
assembly, contact your dealer.
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps
Base Headlamp Assembly
The base model vehicle has
halogen high/low-beam headlamps,
a parking/turn signal lamp, and a
sidemarker lamp on the headlamp
assembly.
Driver Side Shown, Passenger Side Similar
1. Sidemarker Lamp
2. High/Low-Beam Headlamp
3. Parking/Turn Signal Lamp
To replace one of the headlamp
bulbs:

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 225
Electrical System
High Voltage Devices and
Wiring
{Warning
Exposure to high voltage can
cause shock, burns, and even
death. The high voltage
components in the vehicle can
only be serviced by technicians
with special training.
High voltage components are
identified by labels. Do not
remove, open, take apart,
or modify these components.
High voltage cable or wiring has
orange covering or labels. Do not
probe, tamper with, cut, or modify
high voltage cable or wiring.
Electrical System
Overload
The vehicle has fuses and circuit
breakers to protect against an
electrical system overload.
When the current electrical load is
too heavy, the circuit breaker opens
and closes, protecting the circuit
until the current load returns to
normal or the problem is fixed. This
greatly reduces the chance of circuit
overload and fire caused by
electrical problems.
Fuses and circuit breakers protect
power devices in the vehicle.
Replace a bad fuse with a new one
of the identical size and rating.
If there is a problem on the road and
a fuse needs to be replaced, the
same amperage fuse can be
borrowed. Choose some feature of
the vehicle that is not needed to use
and replace it as soon as possible.
Headlamp Wiring
An electrical overload may cause
the lamps to go on and off, or in
some cases to remain off. Have the
headlamp wiring checked right away
if the lamps go on and off or
remain off.
Windshield Wipers
If the wiper motor overheats due to
heavy snow or ice, the windshield
wipers will stop until the motor cools
and will then restart.
Although the circuit is protected
from electrical overload, overload
due to heavy snow or ice may
cause wiper linkage damage.
Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an
electrical problem and not snow or
ice, be sure to get it fixed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 231
FusesUsage
9 Trunk lamp/Right low-beam headlamp/
DRL/Right front turn
lamp/Right rear
parking lamp/
Stoplamp
10 Door unlock 11 Front HVAC blower
12 Passenger power seat
13 Driver power seat
14 Diagnostic link connector
15 Airbag/SDM
16 Right rear heated seat
17 HVAC Controller
18 Logistics
19 Left rear heated seat
20 Ignition switch
21 Telematics Fuses
Usage
22 Steering wheel controls
23 Left low-beam headlamp/DRL/Left
front turnlamp/Left
rear parking lamp/
Stoplamp/Safety
lock relay
24 Theft deterrent LED/ Key capture
solenoid/Run relay
25 Tilt/Telescoping steering column
26 110V AC
Relays Usage
K1 –
K2 Logistic
K3 Power outlet relayWheels and Tires
Tires
Every new GM vehicle has
high-quality tires made by a
leading tire manufacturer. See
the warranty manual for
information regarding the tire
warranty and where to get
service. For additional
information refer to the tire
manufacturer.
{Warning
.Poorly maintained and
improperly used tires are
dangerous.
.Overloading the tires can
cause overheating as a
result of too much
flexing. There could be a
blowout and a serious
crash. See Vehicle Load
Limits 0147.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
232 Vehicle Care
Warning (Continued)
.Underinflated tires pose
the same danger as
overloaded tires. The
resulting crash could
cause serious injury.
Check all tires frequently
to maintain the
recommended pressure.
Tire pressure should be
checked when the tires
are cold.
.Overinflated tires are
more likely to be cut,
punctured, or broken by
a sudden impact—such
as when hitting a pothole.
Keep tires at the
recommended pressure.
.Worn or old tires can
cause a crash. If the
tread is badly worn,
replace them.
(Continued)
Warning (Continued)
.Replace any tires that
have been damaged by
impacts with potholes,
curbs, etc.
.Improperly repaired tires
can cause a crash. Only
the dealer or an
authorized tire service
center should repair,
replace, dismount, and
mount the tires.
.Do not spin the tires in
excess of 56 km/h
(35 mph) on slippery
surfaces such as snow,
mud, ice, etc. Excessive
spinning may cause the
tires to explode.
See Tire Pressure for
High-Speed Operation 0240 for
inflation pressure adjustment for
high-speed driving.
All-Season Tires
This vehicle may come with
all-season tires. These tires are
designed to provide good overall
performance on most road surfaces
and weather conditions. Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. Original
equipment all-season tires can be
identified by the last two characters
of this TPC code, which will
be “MS.”
Consider installing winter tires on
the vehicle if frequent driving on
snow or ice-covered roads is
expected. All-season tires provide
adequate performance for most
winter driving conditions, but they
may not offer the same level of
traction or performance as winter
tires on snow or ice-covered roads.
See Winter Tires 0233.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
234 Vehicle Care
Caution
High performance summer tires
have rubber compounds that lose
flexibility and may develop
surface cracks in the tread area
at temperatures below−7 °C (20 °
F). Always store high
performance summer tires
indoors and at temperatures
above −7 °C (20 °F) when not in
use. If the tires have been
subjected to −7 °C (20 °F) or less,
let them warm up in a heated
space to at least 5 °C (40 °F) for
24 hours or more before being
installed or driving a vehicle on
which they are installed. Do not
apply heat or blow heated air
directly on the tires. Always
inspect tires before use. See Tire
Inspection 0245.
Tire Sidewall Labeling
Useful information about a tire is
molded into its sidewall. The
examples show a typical
passenger vehicle tire and a
compact spare tire sidewall.
Passenger (P-Metric) Tire Example
(1) Tire Size:The tire size is a
combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section. (2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week (01–
52) and the last two digits, the
year. For example, the third

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
236 Vehicle Care
(5) Tire Inflation:The
temporary use tire or compact
spare tire should be inflated to
420 kPa (60 psi). For more
information on tire pressure and
inflation see Tire Pressure
0 239.
(6) Tire Size
:A combination of
letters and numbers define a
tire's width, height, aspect ratio,
construction type, and service
description. The letter “T”as the
first character in the tire size
means the tire is for temporary
use only.
(7) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
Tire Designations
Tire Size
The example shows a typical
passenger vehicle tire size.
(1) Passenger (P-Metric) Tire:
The United States version of a
metric tire sizing system. The
letter “P”as the first character in
the tire size means a passenger
vehicle tire engineered to
standards set by the U.S. Tire
and Rim Association.
(2) Tire Width
:The three-digit
number indicates the tire section
width in millimeters from
sidewall to sidewall.
(3) Aspect Ratio
:A two-digit
number that indicates the tire
height-to-width measurements. For example, if the tire size
aspect ratio is 60, as shown in
item (3) of the illustration, it
would mean that the tire's
sidewall is 60 percent as high as
it is wide.
(4) Construction Code
:A letter
code is used to indicate the type
of ply construction in the tire.
The letter “R”means radial ply
construction; the letter “D”
means diagonal or bias ply
construction.
(5) Rim Diameter
:Diameter of
the wheel in inches.
(6) Service Description
:These
characters represent the load
index and speed rating of the
tire. The load index represents
the load carrying capacity a tire
is certified to carry. The speed
rating is the maximum speed a
tire is certified to carry a load.

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Vehicle Care 243
A Tire and Loading Information
label, attached to your vehicle,
shows the size of the original
equipment tires and the correct
inflation pressure for the tires when
they are cold. SeeVehicle Load
Limits 0147, for an example of the
Tire and Loading Information label
and its location. Also see Tire
Pressure 0239.
The TPMS can warn about a low
tire pressure condition but it does
not replace normal tire
maintenance. See Tire Inspection
0 245, Tire Rotation 0245 and
Tires 0231.
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
(Continued)
Caution (Continued)
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light
flashes for about one minute and
then stays on for the remainder of
the ignition cycle. A DIC warning
message also displays. The
malfunction light and DIC warning
message come on at each ignition
cycle until the problem is corrected.
Some of the conditions that can
cause these to come on are:
.One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and DIC message should
go off after the road tire is replaced and the sensor
matching process is performed
successfully. See
“TPMS Sensor
Matching Process” later in this
section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
"TPMS Sensor Matching
Process" later in this section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended