CHEVROLET IMPALA 2020 Owner's Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
30 Seats and Restraints
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 31
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 34
Power Seat Adjustment . . . . . . . . 35
Lumbar Adjustment . . . . . . . . . . . . 36
Reclining Seatbacks . . . . . . . . . . . 36
Memory Seats . . . . . . . . . . . . . . . . . 37
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 42
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 43
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 44
Lap-Shoulder Belt . . . . . . . . . . . . . 46
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 49
Seat Belt Extender . . . . . . . . . . . . . 50
Safety System Check . . . . . . . . . . 50
Seat Belt Care . . . . . . . . . . . . . . . . . 50 Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 51
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 51
Where Are the Airbags? . . . . . . . 53
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . 54
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 55
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 56
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 56
Passenger Sensing System . . . 57
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 62
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 62
Airbag System Check . . . . . . . . . . 63
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 63
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 64
Infants and Young Children . . . . 65
Child Restraint Systems . . . . . . . 68
Where to Put the Restraint . . . . . 69
Lower Anchors and Tethers forChildren (LATCH System) . . . . 70 Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . 78
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 78
Securing Child Restraints (With the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 80

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 31
Head Restraints
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
If your vehicle has rear head
restraints that fold down, always
return them to the full upright
position whenever an occupant is
seated in the seat.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
Two-Way Head Restraints
The height of the head restraint can
be adjusted.
To raise or lower the head restraint,
press the button on the side of the
head restraint, and pull up or push
the head restraint down and release
the button. Pull and push on the
head restraint after the button is
released to make sure it is locked in
place.
The front seat outboard head
restraints are not removable.
Four-Way Head Restraints
The height of the head restraint can
be adjusted.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
32 Seats and Restraints
To raise or lower the head restraint,
press the button on the side of the
head restraint, and pull up or push
the head restraint down and release
the button. Pull and push on the
head restraint after the button is
released to make sure that it is
locked in place.
The fore and aft position of the head
restraint can be adjusted.To adjust the head restraint forward
or rearward, press the button on the
side of the head restraint and move
it forward or rearward until the
desired locking position is reached.
Try to move the head restraint after
the button is released to make sure
that it is locked in place.
The front seat outboard head
restraints are not removable.
Rear Seats
The vehicle's rear seats have
adjustable head restraints in the
outboard seating positions.The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 33
On some models, the rear head
restraints can be folded forward to
allow for better visibility when the
rear seat is unoccupied. To fold the
head restraint, grasp the top of the
head restraint and pull the head
restraint forward and down until it
locks in place.
When an occupant or child restraint
is in the seat, always return the
head restraint to the full upright
position. Push down on the head
restraint to release the locking
mechanism. Then, pull the head
restraint up and push it rearward
until it is in the full upright position.Always adjust the head restraint so
that the top of the restraint is at the
same height as the top of the
occupant's head.
The rear seat outboard head
restraints are not intended to be
removed. If removal is required see
your dealer for assistance with
removal. In the event of an
emergency, the following can be
used as removal and installation
instructions. Store the removed
head restraints in a secure place.
Reinstall the head restraints before
the seating position is occupied.
Head Restraint Removal and
Reinstallation
To remove the head restraint:
1. Partially fold the seatback forward. See Rear Seats042
for additional information.
2. Press both buttons on the head
restraint posts at the same
time, and pull up on the head
restraint.
3. Store the head restraint in a secure place.
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
34 Seats and Restraints
Warning (Continued)
drive until the head restraints for
all occupants are installed and
adjusted properly.
To reinstall the head restraint:
1. Insert the head restraint posts into the holes in the top of the
seatback. The notches on the
posts must face the driver side
of the vehicle.
2. Push the head restraint down. If necessary, press the height
adjustment release button to
further lower the head restraint.
See
Rear Seats 042.
3. Try to move the head restraint to make sure that it is locked in
place.
Front Seats
Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To adjust a manual seat:
1. Pull the handle at the front of the seat.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 35
2. Slide the seat to the desiredposition and release the
handle.
3. Try to move the seat back and forth to be sure it is locked in
place.
Seat Height Adjuster
Press and hold the top or bottom of
the switch to raise or lower the seat.
Release the switch when the
desired height is reached.
Power Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
{Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.
To adjust the seat:
.Move the seat forward or
rearward by sliding the control
forward or rearward.
. Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
. Raise or lower the seat by
moving the rear of the control up
or down.
To adjust the seatback, see
Reclining Seatbacks 036.
To adjust the lumbar support, see
Lumbar Adjustment 036.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
36 Seats and Restraints
Lumbar Adjustment
To adjust the lumbar support,
if equipped:
.Press and hold the control
forward to increase or rearward
to decrease lumbar support.
. If equipped with manual recline,
press and hold the top of the
control to increase or the bottom
of the control to decrease the
lumbar support.
Reclining Seatbacks
{Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the seat belts cannot do
their job.
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
seat belt properly.
Do not have a seatback reclined if
the vehicle is moving.
Manual Reclining Seatbacks
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 37
To recline a manual seatback:1. Lift the lever.
2. Move the seatback to the desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position: 1. Lift the lever fully without applying pressure to the
seatback, and the seatback will
return to the upright position. 2. Push and pull on the seatback
to make sure it is locked.
Power Reclining Seatbacks
To adjust a power seatback,
if equipped:
.Tilt the top of the control
rearward to recline.
. Tilt the top of the control forward
to raise.
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
38 Seats and Restraints
Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current
driver ’s RKE transmitter number
(1–8). See Remote Keyless Entry
(RKE) System Operation 08. Only
RKE transmitters 1 and 2 can be
used for automatic memory recalls.
A Driver Information Center (DIC)
welcome message indicating the
transmitter number may display for
the first few ignition cycles following
a transmitter change. For Auto
Memory Recall to work properly,
save the positions to the memory
button (1 or 2) matching the RKE
transmitter number displayed in the
DIC welcome message. Carry the
linked RKE transmitter when
entering the vehicle. Memory adjustments may not be
available upon delivery or after
service until steps in
“Saving
Memory Positions” section are
performed.
Vehicle Personalization Settings
. To have the Auto Memory Recall
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Auto Memory Recall.
Select On or Off. See “Auto
Memory Recall” later in this
section.
. To begin Easy Exit Recall
movement when the ignition is
turned off and the driver door is
opened, or when the ignition is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Easy Exit Options.
Select On or Off. See “Easy Exit
Recall” later in this section. .
See Vehicle Personalization
0 113 for additional setting
information.
Identifying Driver Number
To identify the driver number: 1. Start the vehicle with a different key or RKE transmitter. The
DIC should display the driver
number; 1 or 2. Turn the
ignition off and remove the key
or RKE transmitter from the
vehicle.
2. Start the vehicle with the initial key or RKE transmitter. The
DIC should display the other
driver number not shown in
Step 1.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the ignition on or to ACC/ ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 39
2. Adjust all available memoryfeatures to the desired driving
position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for
Band
easy exit features, repeat Steps 1–4
using
B. This saves the position
for getting out of the vehicle. Save preferred memory feature
positions to both 1 and 2 if you are
the only driver.
Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions.
To stop Manual Memory Recall
movement, release 1, 2, or
Bor
press any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Auto Memory Recall
The vehicle identifies the number of
the current driver ’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation 08. If the
RKE transmitter is 1 or 2, and Auto
Memory Recall is programmed on in
vehicle personalization, the positions saved to the same
memory button number 1 or 2 are
automatically recalled when the
ignition is turned on, or turned from
off to ACC/ACCESSORY. RKE
transmitters 3–8 will not provide
automatic memory recalls.
To turn Auto Memory Recall on or
off, see "Vehicle Personalization
Settings" previously in this section
and
Vehicle Personalization 0113.
The shift lever must be in P (Park)
to start Auto Memory Recall. Auto
Memory Recall will complete if the
vehicle is shifted out of P (Park)
prior to reaching the saved memory
position.
To stop Auto Memory Recall
movement, turn the ignition off or
press any of the following controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped