CHEVROLET IMPALA 2020 User Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
10 Keys, Doors, and Windows
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the trunk or door being
unlocked. There is a button on the
outside door handles.
Keyless Access can be
programmed to unlock all doors on
the first unlock/lock button press
from the driver door. SeeVehicle
Personalization 0113.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 037.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door.
Driver Side Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on that door
handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if either of
the following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
The vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
transmitter has been removed or
none remain in the vehicle.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 11
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
Temporarily Disable Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
door for several seconds with a door
open. Passive locking will then
remain disabled until
Qis pressed,
or until the vehicle is turned on.
To customize whether the doors
automatically lock when you exit the
vehicle, see Vehicle Personalization
0 113.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0113.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off,
see
Vehicle Personalization 0113.
Keyless Trunk Opening
Press the touch pad on the
underside of the trunk lid to open
the trunk if the RKE transmitter is
within 1 m (3 ft) of the trunk.
Key Access
To access a vehicle with a weak
transmitter battery, see Door Locks
0 16.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining transmitters will need to be
reprogrammed. Each vehicle can
have up to eight transmitters
matched to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and all of the
transmitters, both currently
recognized and new, must be
with you.
1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap. See Door Locks 016.
Then insert the vehicle key into
the key lock cylinder on the
driver door handle and turn the
key, counterclockwise, to the
unlock position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4, or 5.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
12 Keys, Doors, and Windows
3. Place the new transmitter intothe transmitter pocket. The
transmitter pocket is inside the
center console storage area.
4. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
5. Remove the transmitter from the transmitter pocket and
press
K.
To program additional
transmitters, repeat Steps 3–5. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
6. Replace the key lock cylinder cap. See Door Locks 016.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you. 1. Remove the key lock cylinder cap. See Door Locks 016.
Then insert the vehicle key into
the key lock cylinder on the
driver door handle and turn the
key, counterclockwise, to the
unlock position five times within
10 seconds. The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC displays will again
show REMOTE LEARN
PENDING, PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time, all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
4. Place the new transmitter into the transmitter pocket. The
transmitter pocket is inside the
center console storage area.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
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5. Press ENGINE START/STOP.When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
6. Remove the transmitter from the transmitter pocket and
press
K.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Replace the key lock cylinder cap. See Door Locks 016.
Starting the Vehicle with a Low
Transmitter Battery or Wireless
Interference
If the transmitter battery is weak or
there is wireless interference, the
DIC may display NO REMOTE
DETECTED or PLACE
TRANSMITTER IN POCKET TO
START when you try to start the vehicle. The DIC may display
REPLACE BATTERY IN
REMOTE KEY.
To start the vehicle:
1. Open the center console and
place the transmitter in the
transmitter pocket with the
buttons facing the front of the
vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and press ENGINE
START/STOP. See Starting the
Engine 0153. Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
14 Keys, Doors, and Windows
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery.
Replace the battery if the DIC
indicates that battery replacement is
necessary.
The battery is not rechargeable. To
replace the battery: 1. Press the button on the RKE transmitter to extend the key
blade.
2. Remove the battery cover byprying it with a finger.
3. Remove the battery by pushing on the battery and sliding it
toward the key blade.
4. Insert the new battery, positive side facing up. Push the
battery down until it is held in
place. Replace with a CR2032
or equivalent battery.
5. Snap the battery cover back on to the transmitter.
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside
the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear defog indicator
light does not come on during a
remote start.
If the vehicle has heated and/or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 040.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 15
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
Starting the Vehicle
To start the engine using the remote
start feature: 1. Aim the RKE transmitter at the vehicle.
2. Press and release
Q.
3. Immediately after completing Step 2, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on. The engine will continue to run for
15 minutes. After 30 seconds,
repeat the steps if a 15-minute
extension is desired. Remote start
can be extended only once.
To drive the vehicle, press the brake
pedal and ENGINE START/STOP.
Extending Engine Run Time
The engine run time can also be
extended by another 15 minutes,
if during the first 15 minutes
Steps 1–3 are repeated while the
engine is still running. An extension
can be requested, 30 seconds after
starting. This provides a total of
30 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 15-minute period is
added on to the first 15 minutes and
the engine will run for a total of
30 minutes.
A maximum of two remote starts,
or a remote start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on then off before the remote
start procedure can be used again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Aim the RKE transmitter at the
vehicle and press and hold
/
until the parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
. The RKE transmitter is in the
vehicle.
. The vehicle is not off.
. The hood is not closed.
. The hazard warning flashers
are on.
. The malfunction indicator lamp
is on.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
16 Keys, Doors, and Windows
.The engine coolant temperature
is too high.
. The oil pressure is low.
. Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
. The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
(Continued)
Warning (Continued)
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To lock or unlock the door from
outside the vehicle:
. Press
QorKon the Remote
Keyless Entry (RKE) transmitter. .
In the case of a dead battery,
use the key in the driver door.
The key cylinder is covered with
a cap.
To lock or unlock the door from
inside the vehicle:
. Press
QorKon the power door
lock switch.
. Pulling an interior door handle
will unlock the door. Pulling the
door handle again unlatches it.
Keyless Access
Use the Keyless Access system to
lock and unlock the doors. When
the doors are locked and the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 17
Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft) of the
driver door handle, press the lock/
unlock button. When unlocking from
the driver door, the first press
unlocks that door; press again
within five seconds to unlock all
passenger doors. SeeRemote
Keyless Entry (RKE) System
Operation 08.
Driver Door Key Lock Cylinder
Access (In Case of Dead
Battery)
To access the driver door key lock
cylinder: 1. Pull the door handle (1) to the
open position and hold it open
until cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2)
and lift the key upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder.
To replace the cap: 1. Pull the door handle (1) to the open position and hold it open
until cap installation is
complete.
2. Insert the two tabs (6) at theback of the cap between the
seal (5) and the metal base (4).

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
18 Keys, Doors, and Windows
3. Slide the cap forward andpress the forward edge to
install the cap in place.
4. Release the door handle.
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.Power Door Locks
Q: Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
This feature is activated through
vehicle personalization. See Vehicle
Personalization 0113. Delayed locking can only be turned
on when the Unlocked Door Anti
Lock Out feature has been
turned off.
When delayed locking is active and
Qis pressed on the door lock
switch while the door is open, a
chime will sound three times.
When all the doors are closed, the
doors will lock automatically after
five seconds. If a door is reopened
before five seconds have elapsed,
the five-second timer will reset once
all the doors are closed again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to override this feature
and lock the doors immediately.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
If a vehicle door is unlocked and
then opened and closed, the doors
will lock either when your foot is

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Keys, Doors, and Windows 19
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.Press
Kon the power door lock
switch.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0113.
Lockout Protection
When the vehicle is on or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all doors will lock
and only the driver door will unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters has not
reduced, the driver door will unlock. Lockout Protection Override
Lockout protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
the driver door will remain open.
Press the button again to lock the
driver door. The Unlocked Door
Anti-Lockout feature can be turned
on or off. See Vehicle
Personalization 0113.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
PressZ {to activate the safety
locks on the rear doors. The
indicator light in the switch will
illuminate when activated.
The rear door power windows are
also disabled. See Power Windows
0 26.
Press
Z {again to deactivate the
safety locks.
If a rear door handle is being pulled
at the same time the safety lock is
deactivated, that door will remain
locked and the indicator light may
flash. Release the handle, then
press the safety lock twice to
deactivate the safety locks.