CHEVROLET IMPALA 2020 Service Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
40 Seats and Restraints
If the saved memory seat position
does not automatically recall or
recalls to the wrong positions, the
driver’s RKE transmitter number (1
or 2) may not match the memory
button number that positions were
saved to. Try saving the position to
the other memory button or try the
other RKE transmitter.
Easy Exit Recall
Easy Exit Recall is not linked to an
RKE transmitter. The position saved
to
Bis used for all drivers. To turn
Easy Exit Recall on or off, see
"Vehicle Personalization Settings"
previously in this section and
Vehicle Personalization 0113.
If turned on, the position saved to
Bis automatically recalled when
one of the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open. To stop Easy Exit Recall movement,
press any of the following memory
controls:
.
Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position,
the recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer for service.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 41
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are on the
center console. To operate, the
engine must be running.
I: If equipped, press to heat the
driver or passenger seatback only.
J: Press to heat the driver or
passenger seat cushion and
seatback.
C: If equipped, press to ventilate
the driver or passenger seat.
A ventilated seat has a fan that pulls
or pushes air through the seat. The
air is not cooled. An indicator light on the button turns
on when the heated or ventilated
seat is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The lights near the
button indicate three for the highest
setting and one for the lowest. If the
heated seats are on high, the level
may automatically be lowered after
approximately 30 minutes.
The passenger seat may take
longer to heat up.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats, if equipped, can be
turned on automatically. When it is
cold outside, the heated seats turn
on, and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the button to use the heated or
ventilated seats after the vehicle is
started.
The heated or ventilated seat
indicator lights on the button do not
turn on during a remote start.
The heated seat temperature
performance of an unoccupied seat
may be reduced. This is normal.
The heated or ventilated seats will
not turn on during a remote start
unless they are enabled in the
vehicle personalization menu. See
Remote Vehicle Start
014 and
Vehicle Personalization 0113.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
42 Seats and Restraints
Rear Seats
Rear Seat Reminder
If equipped, the message REAR
SEAT REMINDER LOOK IN REAR
SEAT displays under certain
conditions indicating there may be
an item or passenger in the rear
seat. Check before exiting the
vehicle.
This feature will activate when a
second row door is opened while
the vehicle is on or up to 10 minutes
before the vehicle is turned on.
There will be an alert when the
vehicle is turned off. The alert does
not directly detect objects in the rear
seat; instead, under certain
conditions, it detects when a rear
door is opened and closed,
indicating that there may be
something in the rear seat.
The feature is active only once each
time the vehicle is turned on and off,
and will require reactivation by
opening and closing the second row
doors. There may be an alert even
when there is nothing in the rear
seat; for example, if a child enteredthe vehicle through the rear door
and left the vehicle without the
vehicle being shut off.
The feature can be turned on or off.
See
Vehicle Personalization 0113.
Folding the Seatback
Either side of the seatback can be
folded for more cargo space. Fold a
seatback only when the vehicle is
not moving.
Caution
Folding a rear seat with the seat
belts still fastened may cause
damage to the seat or the seat
belts. Always unbuckle the seat
belts and return them to their
normal stowed position before
folding a rear seat.
To fold the seatback:
Rear Seat with Folding Head
Restraints Shown, Non-Folding Head Restraints Similar
1. Lift the lever on top of the seatback to unlock it.
A tab near the seatback lever
raises when the seatback is
unlocked.
2. Fold the seatback forward.
Repeat the steps to fold the
other seatback, if desired.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 43
Raising the Seatback
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
{Warning
A seat belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the seat belts are
properly routed and attached, and
are not twisted.
To raise a seatback: 1. Lift the seatback up and push it
rearward to lock it in place.
A tab near the seatback lever
retracts when the seatback is
locked in place.
2. Push and pull the top of the seatback to be sure it is locked
into position.
3. Repeat the steps to raise the other seatback, if necessary.
When the seat is not in use, it
should be kept in the upright, locked
position.
Seat Belts
This section describes how to use
seat belts properly, and some things
not to do.
{Warning
Do not let anyone ride where a
seat belt cannot be worn properly.
In a crash, if you or your
passenger(s) are not wearing
seat belts, injuries can be much
worse than if you are wearing
seat belts. You can be seriously
injured or killed by hitting things
inside the vehicle harder or by
being ejected from the vehicle. In
addition, anyone who is not
buckled up can strike other
passengers in the vehicle.
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision,
passengers riding in these areas
are more likely to be seriously
injured or killed. Do not allow (Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
44 Seats and Restraints
Warning (Continued)
passengers to ride in any area of
the vehicle that is not equipped
with seats and seat belts.
Always wear a seat belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the seat belts.
See Seat Belt Reminders 0100.
Why Seat Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the seat belts!
When you wear a seat belt, you and
the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the seat
belts. That is why wearing seat belts
makes such good sense.
Questions and Answers About
Seat Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
seat belt?
A: You could be—whether you are
wearing a seat belt or not. Your
chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted. Q: If my vehicle has airbags, why
should I have to wear seat
belts?
A: Airbags are supplemental
systems only. They work with
seat belts —not instead of them.
Whether or not an airbag is
provided, all occupants still have
to buckle up to get the most
protection.
Also, in nearly all states and in
all Canadian provinces, the law
requires wearing seat belts.
How to Wear Seat Belts
Properly
Follow these rules for everyone's
protection.
There are additional things to know
about seat belts and children,
including smaller children and
infants. If a child will be riding in the
vehicle, see Older Children 064 or
Infants and Young Children 065.
Review and follow the rules for
children in addition to the following
rules.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 45
It is very important for all occupants
to buckle up. Statistics show that
unbelted people are hurt more often
in crashes than those who are
wearing seat belts.
There are important things to know
about wearing a seat belt properly.
.Sit up straight and always keep
your feet on the floor in front of
you (if possible).
. Always use the correct buckle
for your seating position.
. Wear the lap part of the belt low
and snug on the hips, just
touching the thighs. In a crash, this applies force to the strong
pelvic bones and you would be
less likely to slide under the lap
belt. If you slid under it, the belt
would apply force on your
abdomen. This could cause
serious or even fatal injuries.
. Wear the shoulder belt over the
shoulder and across the chest.
These parts of the body are best
able to take belt restraining
forces. The shoulder belt locks if
there is a sudden stop or crash.
{Warning
You can be seriously injured,
or even killed, by not wearing
your seat belt properly.
Never allow the lap or shoulder belt
to become loose or twisted.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
46 Seats and Restraints
Never wear the shoulder belt under
both arms or behind your back.
Always use the correct buckle for
your seating position.
Never route the lap or shoulder belt
over an armrest.
{Warning
The seat belt can be pinched if it
is routed under plastic trim on the
seat, such as trim around the rear
seatback folding handle or side
airbag. In a crash, pinched seat
belts might not be able to provide
adequate protection. Never allow
seat belts to be routed under
plastic trim pieces.
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt.
The following instructions explain
how to wear a lap-shoulder belt
properly.1. Adjust the seat, if the seat is adjustable, so you can sit up
straight. To see how, see
“Seats” in the Index.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 47
2. Pick up the latch plate and pullthe belt across you. Do not let
it get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. See Child Restraint
Systems 068. If this occurs, let
the belt go back all the way
and start again. If the locking feature stays engaged after
letting the belt go back to
stowed position on the seat,
move the seat rearward or
recline the seat until the
shoulder belt retractor lock
releases.
If the webbing locks in the latch
plate before it reaches the
buckle, tilt the latch plate flat to
unlock.
3. Push the latch plate into the
buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 050.
Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
48 Seats and Restraints
later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pullup on the shoulder belt.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.
Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
front outboard passenger seating
positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. See How to
Wear Seat Belts Properly 044.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 49
Push down on the release button
and move the height adjuster to the
desired position. The adjuster can
be moved up by pushing the slider/
trim up. After the adjuster is set to
the desired position, try to move it
down without pushing the release
button to make sure it has locked
into position.
Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for the front outboard
occupants. Although the seat belt
pretensioners cannot be seen, they
are part of the seat belt assembly.
They can help tighten the seat belts
during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. Seat belt
pretensioners can also help tighten
the seat belts in a side crash or
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle's seat beltsystem will need to be replaced.
See
Replacing Seat Belt System
Parts after a Crash 051.
Do not sit on the outboard seat belt
while entering or exiting the vehicle
or at any time while sitting in the
seat. Sitting on the seat belt can
damage the webbing and hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may
provide added seat belt comfort for
older children who have outgrown
booster seats and for some adults.
When installed on a shoulder belt,
the comfort guide positions the belt
away from the neck and head.
Comfort guides are available
through your dealer for the rear
outboard seating positions.
Instructions are included with the
comfort guides.
Seat Belt Use During
Pregnancy
Seat belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear seat belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
The best way to protect the fetus is
to protect the mother. When a seat
belt is worn properly, it is more likely