service CHEVROLET KODIAK 2006 Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2006, Model line: KODIAK, Model: CHEVROLET KODIAK 2006Pages: 398, PDF Size: 5.72 MB
Page 374 of 398

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GM Medium Duty Truck Customer Assistance
Center at 1-800-862-4389. In Canada, contact GM of
Canada Customer Communication Centre in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
7-2
Page 377 of 398

GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
GM Medium Duty Truck’s Roadside Assistance provides
stranded owners with towing service for disabled
vehicles.
This service combines the efforts of trained telephone
representatives with a network of GM Medium Duty
Truck’s dealer services.
Just dial GM Medium Duty Truck Roadside Assistance
at1-800-862-4389to reach a qualified representative
who can assist you in a repair or arrange a tow. Other
recommended services can also be arranged for
situations such as retrieving locked in keys, changing a
tire, or delivering gasoline, at a charge to the customer.
We also provide dealer information at no charge,
such as location of the nearest authorized medium duty
GM Truck dealer and their hours of operation.
Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year. Should you have
any questions about Roadside Assistance, call the
GM Medium Duty Truck Roadside Assistance Center or
contact your dealer.
7-5
Page 378 of 398

Canadian Roadside Assistance
In Canada, Medium Duty trucks are not eligible
for Roadside Assistance services. However,
owners/operators who contact Roadside Assistance
by calling1-800-268-6800may have a tow arranged
for them at the owner/operator expense.
If a Medium Duty truck is towed to the nearest General
Motors dealership and the towing was necessary
due to failure of a warranted part, the dealer will accept
the towing charges and submit them as part of the
warranty claim.
Vehicle Data Collection and
Event Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that
monitor and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components to
optimize fuel economy, to monitor conditions for
airbag deployment and, if so equipped, to provide
anti-lock braking and to help the driver control the
vehicle in difficult driving situations.Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called
event data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to
engine speed, brake application, throttle position, vehicle
speed, safety belt usage, airbag readiness, airbag
performance, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.
7-6
Page 381 of 398

If an Accident Occurs
Here is what to do if you are involved in an accident.
•Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
•If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-5for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are no injuries and both
vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to fix the damage, make sure
you are comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-9
Page 383 of 398

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-862-4389, or write:
GM Medium Duty Truck
Customer Assistance Center
P.O. Box 44947
Detroit, MI 48244
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specifications for
GM transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-11
Page 384 of 398

Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12
Page 388 of 398

Customer Assistance Information (cont.)
Reporting Safety Defects to the
United States Government.........................7-10
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-15
Daytime Running Lamps Indicator Light.............3-43
Defensive Driving............................................. 4-2
Diesel Engine
Engine Alarm and Automatic Shutdown...........2-20
Exhaust Brake............................................2-27
Exhaust Restrictor.......................................2-22
Fuel............................................................ 5-7
High Idle System.........................................2-21
Starting......................................................2-15
Differential Lock Control, Rear Axle...................4-11
Differential Lock Indicator Light.........................3-42
Doing Your Own Service Work........................... 5-4
Dome Lamps .................................................3-16
Door
Locks.......................................................... 2-6
Power Door Locks......................................... 2-7Driver
Position, Safety Belt.....................................1-15
Driving
At Night.....................................................4-18
City ...........................................................4-23
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-24
Hill and Mountain Roads..............................4-26
In Rain and on Wet Roads...........................4-20
Rocking Your Vehicle to Get it Out.................4-32
Tow Hooks.................................................4-33
Winter........................................................4-27
Dual Tire Operation.........................................5-76
E
Electrical System
Add-On Equipment......................................5-92
Fuses and Circuit Breakers...........................5-93
Fusible Links..............................................5-93
Headlamp Wiring.........................................5-93
Instrument Panel Fuse Block.........................5-94
Power Windows and Other Power Options......5-93
Underhood Fuse Block.................................5-96
Windshield Wiper Fuses...............................5-93
4
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Engine
Air Cleaner/Filter.........................................5-35
Alarm and Automatic Shutdown.....................2-20
Battery.......................................................5-58
Change Engine Oil Light...............................3-40
Check and Service Engine Soon Light............3-38
Checks Before Operating..............................2-24
Coolant..............................................5-38, 5-40
Coolant Heater............................................2-26
Coolant Temperature Gage...........................3-36
Diesel Engine Exhaust Brake........................2-27
Exhaust.....................................................2-45
Exhaust Restrictor.......................................2-22
Fan Breakage............................................... 5-5
Fan Noise..................................................5-47
High Idle System.........................................2-21
Oil .....................................................5-24, 5-28
Oil Life System...........................5-31, 5-33, 5-34
Overheating................................................5-40
Overspeed Warning Light..............................3-40
Reduced Power Light...................................3-42
Shutdown Warning Light...............................3-40
Speed Limiter.............................................3-28
Starter Over-Crank Protection........................2-12
Starting Your Diesel.....................................2-15
Starting Your Gasoline..................................2-13Entry Lighting.................................................3-17
Event Data Recorders (EDR)............................. 7-6
Exhaust Brake Indicator Light...........................3-41
Exhaust Restrictor...........................................2-22
Extender, Safety Belt.......................................1-28
Exterior Lamps...............................................3-14
F
Filter
Engine Air Cleaner......................................5-35
Filter Minder Gage..........................................3-46
Finish Damage...............................................5-89
Fixed Mast Antenna........................................3-67
Flashers, Hazard Warning.................................. 3-6
Flat Tire........................................................5-82
Fluid
Automatic Transmission................................5-36
Manual Transmission....................................5-37
Power Steering...........................................5-47
Windshield Washer......................................5-48
Four-Wheel Drive....................................2-35, 5-65
Front Axle......................................................5-66
Front Wheel Bearings with Oil-Filled Hubs..........5-73
5
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L
Lamps
Dome ........................................................3-16
Exterior......................................................3-14
Marker.......................................................3-16
Reading.....................................................3-17
LATCH System
Child Restraints...........................................1-41
Light
Airbag Off..................................................3-30
Airbag Readiness........................................3-29
Anti-Lock Brake System Warning...................3-35
Brake System Warning.................................3-33
Change Engine Oil......................................3-40
Charging System.........................................3-31
Check Gages Warning.................................3-44
Daytime Running Lamps Indicator..................3-43
Differential Lock Indicator..............................3-42
Engine Overspeed Warning...........................3-40
Engine Shutdown Warning............................3-40
Exhaust Brake Indicator................................3-41
Highbeam On.............................................3-43
Low Coolant Warning...................................3-37
Low Oil Level.............................................3-39
Low Washer Fluid Warning...........................3-44
Malfunction Indicator....................................3-38Light (cont.)
Range Inhibit Warning Indicator.....................3-33
Reduced Engine Power................................3-42
Safety Belt Reminder...................................3-28
Safety Belt Reminder Tone...........................3-28
Service Transmission Warning.......................3-32
Trailer Anti-Lock Brake System Warning..........3-36
Wait to Start Indicator..................................3-37
Water in Fuel Warning.................................3-46
Lighting
Entry.........................................................3-17
Loading Your Vehicle.......................................4-34
Locks
Door ........................................................... 2-6
Power Door.................................................. 2-7
Loss of Control...............................................4-17
Low Coolant Warning Light..............................3-37
Low Washer Fluid Warning Light.......................3-44
M
Maintenance, Normal Replacement Parts..........5-104
Maintenance Schedule
At Each Fuel Fill.........................................6-28
At Least Once a Year..................................6-32
At Least Twice a Year..................................6-29
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Maintenance Schedule (cont.)
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-28
PartC-Recommended Fluids and
Lubricants...............................................6-33
PartD-Maintenance Record........................6-35
Scheduled Maintenance................................. 6-5
Scheduled Maintenance Supplements............... 6-4
Using.......................................................... 6-4
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-38
Manual Transmission
Fluid..........................................................5-37
Operation...................................................2-31
Manual Windows.............................................. 2-9
Marker Lamps................................................3-16
Mirrors
Manual Rearview Mirror................................2-47
Outside Convex Mirrors................................2-48
Outside Heated Mirrors................................2-48
Outside Manual Mirrors................................2-47
Outside Power Mirrors..................................2-47N
New Vehicle Break-In......................................2-11
Noise Control System, Tampering......................5-67
Normal Maintenance Replacement Parts...........5-104
O
Odometer......................................................3-27
Odometer, Trip...............................................3-27
Off-Road Recovery..........................................4-15
Oil
Change Engine Oil Light...............................3-40
Engine...............................................5-24, 5-28
Low Oil Level Light......................................3-39
Pressure Gage............................................3-38
Oil, Engine Oil Life System..............5-31, 5-33, 5-34
Older Children, Restraints................................1-28
Other Service Items
Air Conditioning System...............................5-74
Automatic Ether Injection System...................5-72
Front Wheel Bearings with Oil-Filled Hubs.......5-73
Fuel Filter...................................................5-70
Primary Fuel Filter and Water Separator.........5-71
Secondary Fuel Filter and Water
Separator/Heater......................................5-71
9