service CHEVROLET KODIAK 2007 Owners Manual

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by
your dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the
matter has already been reviewed with the sales,
service or parts manager, contact the owner
of the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the GM Medium Duty Truck Customer
Assistance Center at 1-800-862-4389. In Canada,
contact GM of Canada Customer Communication
Centre in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number
in order to give your inquiry prompt attention.
Please have the following information available to
give the Customer Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument
panel and visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember
that your concern will likely be resolved at
a dealer’s facility. That is why we suggest you
follow Step One first if you have a concern.
404

Roadside Assistance Program
GM Medium Duty Truck’s Roadside Assistance
provides stranded owners with towing service
for disabled vehicles.
This service combines the efforts of trained
telephone representatives with a network of
GM Medium Duty Truck’s dealer services.
Just dial GM Medium Duty Truck Roadside
Assistance at1-800-862-4389to reach a qualified
representative who can assist you in a repair or
arrange a tow. Other recommended services
can also be arranged for situations such as
retrieving locked in keys, changing a tire, or
delivering gasoline, at a charge to the customer.
We also provide dealer information at no
charge, such as location of the nearest authorized
medium duty GM Truck dealer and their hours
of operation.Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year. Should you
have any questions about Roadside Assistance,
call the GM Medium Duty Truck Roadside
Assistance Center or contact your dealer.
Canadian Roadside Assistance
In Canada, Medium Duty trucks are not eligible
for Roadside Assistance services. However,
owners/operators who contact Roadside
Assistance by calling1-800-268-6800may have
a tow arranged for them at the owner/operator
expense.
If a Medium Duty truck is towed to the nearest
General Motors dealership and the towing
was necessary due to failure of a warranted part,
the dealer will accept the towing charges and
submit them as part of the warranty claim.
408

If an Accident Occurs
Here is what to do if you are involved in an
accident.
•Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
•If there has been an injury, call 911 for help.
Do not leave the scene of an accident until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
•Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
•If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside
Assistance Program on page 408for more
information.
•If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
•Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
•Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identification
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
412

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you’ll notify us. Please call us at 1-800-862-4389,
or write:
GM Medium Duty Truck
Customer Assistance Center
P.O. Box 44947
Detroit, MI 48244
In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit
repair service procedures, adjustments, and
specifications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
In Canada, the service bulletin reference number
can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483). This reference number is
needed to order the service bulletin
from Helm, Inc.
RETAIL SELL PRICE: $6.00 US +
Processing Fee
415

Owner Information
Owner publications are written specifically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
will include the Maintenance Schedule for
all models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, please specify year
and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices
are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds.
416

Customer Assistance Information
Customer Assistance for Text Telephone
(TTY) Users.......................................... 406
Customer Assistance Offices.................... 406
Customer Satisfaction Procedure.............. 404
GM Mobility Reimbursement Program...... 407
Reporting Safety Defects to
General Motors..................................... 415
Reporting Safety Defects to the
Canadian Government.......................... 414
Reporting Safety Defects to the
United States Government.................... 414
Roadside Assistance Program.................. 408
Service Publications Ordering
Information........................................... 415
D
Daytime Running Lamps............................. 151
Daytime Running Lamps Indicator Light....... 179
Defensive Driving........................................ 206
Diesel Engine
Engine Alarm and Automatic Shutdown.... 104
Exhaust Brake......................................... 112
Exhaust Restrictor.................................... 108Diesel Engine (cont.)
Fuel......................................................... 253
High Idle System..................................... 106
Starting.................................................... 100
Differential Lock Control, Rear Axle............. 215
Differential Lock Indicator Light.................... 178
Doing Your Own Service Work.................... 249
Dome Lamps............................................... 153
Door
Locks......................................................... 91
Power Door Locks..................................... 92
Driver
Position, Safety Belt................................... 26
Driving
At Night................................................... 223
City.......................................................... 227
Defensive................................................. 206
Drunken................................................... 207
Freeway................................................... 228
Hill and Mountain Roads.......................... 230
In Rain and on Wet Roads...................... 224
Rocking Your Vehicle to Get it Out.......... 236
Tow Hooks............................................... 237
Winter...................................................... 231
Dual Tire Operation..................................... 323
420

E
Electrical System
Add-On Equipment................................... 340
Fuses and Circuit Breakers...................... 341
Fusible Links............................................ 341
Headlamp Wiring..................................... 341
Instrument Panel Fuse Block................... 342
Power Windows and Other Power
Options................................................. 341
Underhood Fuse Block............................. 344
Windshield Wiper Fuses........................... 341
Engine
Air Cleaner/Filter...................................... 280
Alarm and Automatic Shutdown................ 104
Battery..................................................... 304
Change Engine Oil Light.......................... 176
Check and Service Engine Soon Light..... 174
Checks Before Operating......................... 109
Coolant...........................................284, 287
Coolant Heater......................................... 111
Coolant Temperature Gage...................... 173
Diesel Engine Exhaust Brake................... 112
Drive Belt Routing.................................... 355
Exhaust................................................... 131
Exhaust Restrictor.................................... 108
Fan Breakage.......................................... 250Engine (cont.)
Fan Noise................................................ 294
High Idle System..................................... 106
Oil ...................................................268, 272
Oil Life System.......................276, 278, 279
Overheating............................................. 288
Overspeed Warning Light......................... 177
Reduced Power Light............................... 179
Shutdown Warning Light.......................... 177
Speed Limiter.......................................... 164
Starter Over-Crank Protection.................... 97
Starting Your Diesel................................. 100
Starting Your Gasoline............................... 97
Entry Lighting.............................................. 154
Event Data Recorders (EDR)...................... 409
Exhaust Brake Indicator Light...................... 178
Exhaust Restrictor....................................... 108
Extender, Safety Belt..................................... 41
Exterior Lamps............................................ 150
F
Filter
Engine Air Cleaner................................... 280
Filter Minder Gage...................................... 182
Finish Damage............................................ 338
Fixed Mast Antenna.................................... 204
421

L
Lamps
Dome....................................................... 153
Exterior.................................................... 150
Marker..................................................... 152
Reading................................................... 154
LATCH System
Child Restraints......................................... 57
Light
Airbag Off................................................ 166
Airbag Readiness..................................... 165
Anti-Lock Brake System Warning............. 172
Brake System Warning............................. 169
Change Engine Oil................................... 176
Charging System..................................... 167
Check Gages Warning............................. 180
Daytime Running Lamps Indicator............ 179
Differential Lock Indicator......................... 178
Engine Overspeed Warning...................... 177
Engine Shutdown Warning....................... 177
Exhaust Brake Indicator........................... 178
Highbeam On.......................................... 179
Low Coolant Warning............................... 173
Low Oil Level........................................... 176
Low Washer Fluid Warning...................... 180
Malfunction Indicator................................ 174Light (cont.)
Range Inhibit Warning Indicator................ 169
Reduced Engine Power............................ 179
Safety Belt Reminder............................... 164
Safety Belt Reminder Tone...................... 164
Service Transmission Warning.................. 168
Trailer Anti-Lock Brake System Warning ... 172
Wait to Start Indicator.............................. 174
Water in Fuel Warning............................. 182
Lighting
Entry........................................................ 154
Loading Your Vehicle................................... 238
Locks
Door.......................................................... 91
Power Door............................................... 92
Loss of Control........................................... 221
Low Coolant Warning Light.......................... 173
Low Washer Fluid Warning Light................. 180
M
Maintenance, Normal Replacement Parts.... 352
Maintenance Schedule
At Each Fuel Fill...................................... 391
At Least Once a Year.............................. 396
At Least Twice a Year.............................. 392
How This Section is Organized................ 360
424

Maintenance Schedule (cont.)
Introduction.............................................. 360
Maintenance Requirements...................... 360
Part A - Scheduled Maintenance
Services............................................... 362
Part B - Owner Checks and Services....... 391
Part C - Recommended Fluids and
Lubricants............................................. 397
Part D - Maintenance Record.................. 400
Scheduled Maintenance........................... 363
Scheduled Maintenance Supplements...... 363
Using....................................................... 362
Your Vehicle and the Environment............ 360
Malfunction Indicator Light........................... 174
Manual Transmission
Fluid........................................................ 283
Operation................................................. 116
Manual Windows........................................... 93
Marker Lamps............................................. 152
Mirrors
Manual Rearview Mirror........................... 133
Outside Convex Mirrors............................ 134
Outside Heated Mirrors............................ 134
Outside Manual Mirrors............................ 133
Outside Power Mirrors............................. 133N
New Vehicle Break-In.................................... 95
Noise Control System, Tampering ................ 314
Normal Maintenance Replacement Parts..... 352
O
Odometer.................................................... 163
Odometer, Trip............................................ 163
Off-Road Recovery...................................... 219
Oil
Change Engine Oil Light.......................... 176
Engine............................................268, 272
Low Oil Level Light.................................. 176
Pressure Gage......................................... 175
Oil, Engine Oil Life System........276, 278, 279
Older Children, Restraints............................. 42
Other Service Items
Air Conditioning System........................... 320
Automatic Ether Injection System............. 318
Front Wheel Bearings with
Oil-Filled Hubs...................................... 319
Fuel Filter................................................ 317
425

Other Service Items (cont.)
Primary Fuel Filter and Water
Separator............................................. 317
Secondary Fuel Filter and Water
Separator/Heater................................... 318
Other Warning Devices................................ 142
Outlet Adjustment........................................ 160
Outlet(s), Accessory Power.......................... 156
Outside
Convex Mirrors........................................ 134
Heated Mirrors......................................... 134
Manual Mirrors......................................... 133
Power Mirrors.......................................... 133
Overspeed Warning Light............................ 177
Owners, Canadian.......................................... 3
P
Paint, Damage............................................ 338
Parking....................................................... 125
Brake..............................................125, 126
Brake Burnish Procedure......................... 128
Over Things That Burn............................ 130
Part A - Scheduled Maintenance Services.... 362
Part B - Owner Checks and Services........... 391
Part C - Recommended Fluids and
Lubricants................................................ 397Part D - Maintenance Record...................... 400
Passing....................................................... 220
Power
Accessory Outlet(s).................................. 156
Door Locks................................................ 92
Electrical System..................................... 341
Reduced Engine Light.............................. 179
Steering Fluid.......................................... 295
Windows.................................................... 94
Power Take-Off (PTO)................................. 118
Q
Questions and Answers About Safety Belts ... 25
R
Radios........................................................ 184
AM-FM Radio.......................................... 186
Care of Your Cassette Tape Player.......... 202
Care of Your CD Player........................... 204
Care of Your CDs.................................... 203
Radio with Cassette................................. 189
Radio with CD......................................... 195
Setting the Time...................................... 185
Theft-Deterrent......................................... 201
Understanding Reception ......................... 201
426