service schedule CHEVROLET LOW CAB FORWARD 2020 User Guide

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Technical Data 355
Engine Drive Belt Routing
Fan Belt and Air Conditioning
Compressor Belt
See theMaintenance Schedule
0 317.
No. Name
1 Fan belt
2 Fan pulley
3 A/C belt
4 A/C compressor
5 Tension pulley
6 Crank pulley No.
Name
7 Alternator
If your air conditioning system is
functioning properly, it is not
necessary to remove and replace
the refrigerant or compressor oil.
. A V-ribbed belt is used for the
fan belt. This type of belt
requires the tension to be
adjusted more accurately than is
required with the conventional V
belt. Inappropriate tension could
cause the belt to make noise or
break. When the fan belt is
damaged, electricity is not
properly generated or becomes
a cause of engine overheating.
You must check the tension of
the fan belt carefully.
. Use dealer-certified genuine
parts when changing the
fan belt.
. Have the vehicle inspected and
serviced at your dealer. .
The air conditioning drive belt,
if equipped, must be adjusted
after fan belt adjustment. If the
belt is not adjusted properly, the
A/C belt may experience
excessive tension, and possible
premature failure.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
358 Customer Information
G:View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 343.
H:Compare and shop for
Chevrolet and OnStar plans and
Services. View GM Card and
SiriusXM information (if equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or
my.chevrolet.ca (French) to access
similar benefits to the U.S. site.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
Roadside Assistance
Program
Call 1-888-899-1327. (Text
Telephone (TTY): 1-888-889-2438.)
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Customer Information 359
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
Anyone driving the vehicle is
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
362 Customer Information
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15 of the Federal
Communications Commission (FCC)
rules. Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Index 369
L
LampsCargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Cornering . . . . . . . . . . . . . . . . . . . . . . . 83
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Exterior Controls . . . . . . . . . . . . . . . . 80
Interior . . . . . . . . . . . . . . . . . . . . . . . . 277
License Plate . . . . . . . . . . . . . . . . . 276
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . 61
Roofmarker . . . . . . . . . . . . . . . . . . . 274
Sidemarker . . . . . . . . . . . . . . . . . . . 274
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 36
Lighting Illumination Control . . . . . . . . . . . . . 83
Lights Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . . . 64
Automatic Transmission
Fluid Temperature . . . . . . . . . . . . . 66
Battery Warning . . . . . . . . . . . . . . . . 61
Brake System Warning . . . . . . . . . 62
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . 61
Cruise Control . . . . . . . . . . . . . . . . . . 70
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 69
Diesel Exhaust Fluid (DEF) . . . . . 68 Lights (cont'd)
Engine Oil Level Indicator . . . . . . 67
Engine Oil Pressure . . . . . . . . . . . . 67
Engine Shutdown Warning . . . . . 68
Exhaust Brake . . . . . . . . . . . . . . . . . . 65
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 81
High-Beam On . . . . . . . . . . . . . . . . . . 69
High/Low Beam Changer . . . . . . . 81
Idle Shutdown . . . . . . . . . . . . . . . . . . 68
Overdrive Off . . . . . . . . . . . . . . . . . . . 66
Reduced Engine Power . . . . . . . . 69
Seat Belt Reminders . . . . . . . . . . . . 60
Service Transmission
Warning . . . . . . . . . . . . . . . . . . . . . . . 65
Service Vehicle Soon . . . . . . . . . . . 62
Wait to Start . . . . . . . . . . . . . . . . . . . . 67
Loading the Vehicle . . . . . . . . . . . . . . 46
Locks Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power Door . . . . . . . . . . . . . . . . . . . . . 21
M
Maintenance and CareAdditional . . . . . . . . . . . . . . . . . . . . . 336
Maintenance Schedule . . . . . . . . . 317 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 339
Malfunction Indicator Lamp . . . . . . 61 Messages
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 74
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 22
N
New Vehicle Break-In . . . . . . . . . . . 156
Noise Control System . . . . . . . . . . 262
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 58Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 235
Pressure Light . . . . . . . . . . . . . . . . . . 67
Online Owner Center . . . . . . . . . . . 357
Operating Temperature . . . . . . . . . 162
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Overdrive Off . . . . . . . . . . . . . . . . . . . 206
Overdrive Off Light . . . . . . . . . . . . . . 66
Overheating, Engine . . . . . . . . . . . . 249
Overview Instrument Panel . . . . . . . . 8, 10, 11
Owner Checks and Services . . . . 330