phone CHEVROLET MONTE CARLO 2004 Owners Manual

OnStar®Services
One of the following plans is normally included for a
specic duration with each vehicle equipped with
OnStar
®. You can upgrade or extend your OnStar®
service plan to meet your needs.
Safe and Sound Plan

Automatic Notication of Air Bag Deployment
Emergency Services
Roadside Assistance
Stolen Vehicle Assistance
AccidentAssist
Remote Door Unlock
Remote Diagnostics
Online Concierge
Directions and Connections Plan

All Safe and Sound Plan services
Route Support
RideAssist
Information and Convenience Services
Luxury and Leisure Plan

All Directions and Connections Plan services
Personal Concierge
OnStar®Personal Calling
With OnStar®Personal Calling, you have a safer way to
stay connected while driving. It’s a hands-free wireless
phone that’s integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts and no additional roaming charges. To nd out
more about OnStar
®Personal Calling, refer to the
OnStar®user’s guide in your vehicle’s glove box, or call
OnStar®at 1-888-4-ONSTAR (1-888-466-7827).
OnStar®Virtual Advisor
With OnStar®Virtual Advisor you can listen to the news,
entertainment and informative topics, such as traffic
and weather reports. You are able to listen and reply to
your e-mail through your vehicle’s speakers.
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Battery Rundown Protection
Your vehicle has a feature to help prevent you from
draining the battery in case you accidentally leave on the
interior courtesy lamps, reading/map lamps, visor
vanity lamps, trunk lamp or glove box lamps. If you leave
any of these lamps on, they will automatically turn off
after 10 minutes, if the ignition is off. The lamps
won’t come back on again until you do the following:
Turn the ignition on or
turn the exterior lamps control off, then on again.
If your vehicle has less than 15 miles (25 km) on
the odometer, the battery saver will turn off the lamps
after only three minutes.
Battery rundown protection will also work if the
headlamps are left on. After having been left on for
10 minutes, the headlamps and the parking lamps will
ash three times. They will remain on for one more
minute before turning off automatically.
Accessory Power Outlets
Your vehicle has a 12-volt outlet which can be used to
plug in electrical equipment such as a cellular telephone,
a compact disc player, etc.
It is located at the rear
of the console.
Lift the cover to access the outlet. When not using the
outlet, make sure the protective cover is in place.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.
3-19

Audio System(s)
Notice:Before you add any sound equipment to
your vehicle – like a tape player, CB radio, mobile
telephone or two-way radio – be sure you can
add what you want. If you can, it’s very important to
do it properly. Added sound equipment may
interfere with the operation of your vehicle’s engine,
radio or other systems, and even damage them.
Your vehicle’s systems may interfere with the
operation of sound equipment that has been added
improperly.
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units.
Your audio system has been designed to operate easily
and to give years of listening pleasure. You will get
the most enjoyment out of it if you acquaint yourself with
it rst. Figure out which radio you have in your vehicle,
nd out what your audio system can do and how to
operate all of its controls to be sure you’re getting the
most out of the advanced engineering that went into it.
Your vehicle has a feature called Retained Accessory
Power (RAP). With RAP, you can play your audio
system even after the ignition is turned off. See
“Retained Accessory Power (RAP)” underIgnition
Positions on page 2-17.
Setting the Time
Press and hold the HR or MN buttons for two seconds.
Then press and hold HR until the correct hour
appears on the display. AM or PM will appear for
morning or evening hours. Press and hold MN until the
correct minute appears on the display. The time
may be set with the ignition on or off. The clock symbol
will appear on the display in time-set mode.
To synchronize the time with an FM station broadcasting
Radio Data System (RDS) information, press and
hold HR and MN at the same time for two seconds until
UPDATED and the clock symbol appear on the
display. If the time is not available from the station,
NO UPDAT will appear on the display.
RDS time is broadcast once a minute. Once you have
tuned to an RDS broadcast station, it may take a
few minutes for your time to update.
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INFO (Information):If the current station has a
message, INFO will appear on the display. Press this
button to see the message. The message may display
the artist, song title, call in phone numbers, etc.
If the whole message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message at your own speed, press the INFO
button repeatedly. A new group of words will appear on
the display with each press. Once the complete message
has been displayed, INFO will disappear from the display
until another new message is received. The old message
can be displayed by pressing the INFO button. You can
view an old message until a new message is received or
a different station is tuned to.
When a message is not available from a station,
NO INFO will be displayed.
TRAF (Traffic):If TRAF appears on the display, the
tuned station broadcasts traffic announcements
and when a traffic announcement comes on the tuned
radio station you will hear it.
If the current tuned station does not broadcast traffic
announcements, press the TRAF button and the
radio will seek to a station that does. When the radio
nds a station that broadcasts traffic announcements,
the radio will stop and TRAF will be displayed.When a traffic announcement come on the tuned
radio station you will hear it. If no station is found,
NO TRAF will appear on the display.
If TRAF is on the display you can press the TRAF
button to turn off the traffic announcements.
Your radio will play the traffic announcement even if the
volume is low. Your radio will interrupt the play of a
cassette tape if the last tuned station broadcasts traffic
announcements.
This function does not apply to XM™ Satellite Radio
Service.
Radio Messages
CAL ERR (Calibration Error):Your audio system
has been calibrated for your vehicle from the factory.
If CAL ERR appears on the display it means that
the radio has not been congured properly for the
vehicle and must be returned to the dealer for service.
LOCKED:This message is displayed when the
THEFTLOCK
®system has locked up. You must return
to the dealer for service.
If any error occurs repeatedly or if an error cannot be
corrected, contact your dealer.
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INFO (Information):If the current station has a
message, the information symbol will appear on the
display. Press this button to see the message.
The message may display the artist, song title,
call in phone numbers, etc.
If the whole message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message at your own speed, press
the INFO button repeatedly. A new group of words will
appear on the display with each press. Once the
complete message has been displayed, the information
symbol will disappear from the display until another
new message is received. The old message can
be displayed by pressing the INFO button. You can
view an old message until a new message is received
or a different station is tuned to.
When a message is not available from a station,
NO INFO will be displayed.
TRAF (Traffic):If TRAF appears on the display,
the tuned station broadcasts traffic announcements
and when a traffic announcement comes on the tuned
radio station you will hear it.
If the current tuned station does not broadcast traffic
announcements, press the TRAF button and the
radio will seek to a station that does. When the radio
nds a station that broadcasts traffic announcements,
the radio will stop and TRAF will be displayed.When a traffic announcement comes on the tuned
radio station you will hear it. If no station is found,
NO TRAF will appear on the display.
If TRAF is on the display you can press the TRAF
button to turn of the traffic announcements.
Your radio will play the traffic announcement even if
the volume is muted. Your radio will interrupt the play
of a CD if the last tuned station broadcasts traffic
announcements.
This function does not apply to XM™ Satellite Radio
Service.
Radio Messages
CAL ERR (Calibration Error):Your audio system
has been calibrated for your vehicle from the factory.
If CAL ERR appears on the display it means that
the radio has not been congured properly for the
vehicle and must be returned to the dealer for service.
LOCKED:This message is displayed when the
THEFTLOCK
®system has locked up. You must return
to the dealer for service.
If any error occurs repeatedly or if an error cannot be
corrected, contact your dealer.
3-72

INFO (Information):If the current station has a
message, the information symbol will appear on the
display. Press this button to see the message.
The message may display the artist, song title,
call in phone numbers, etc.
If the whole message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message at your own speed, press
the INFO button repeatedly. A new group of words will
appear on the display with each press. Once the
complete message has been displayed, the information
symbol will disappear from the display until another
new message is received. The old message can
be displayed by pressing the INFO button. You can
view an old message until a new message is received
or a different station is tuned to.
When a message is not available from a station,
NO INFO will be displayed.
TRAF (Traffic):If TRAF appears on the display,
the tuned station broadcasts traffic announcements
and when a traffic announcement comes on the tuned
radio station you will hear it.
If the current tuned station does not broadcast traffic
announcements, press the TRAF button and the
radio will seek to a station that does. When the radio
nds a station that broadcasts traffic announcements,
the radio will stop and TRAF will be displayed.When a traffic announcement comes on the tuned radio
station you will hear it. If no station is found, NO
TRAF will appear on the display.
If TRAF is on the display you can press the TRAF
button to turn of the traffic announcements.
Your radio will play the traffic announcement even if the
volume is muted. Your radio will interrupt the play of
a cassette tape or a CD if the last tuned station
broadcasts traffic announcements.
This function does not apply to XM™ Satellite Radio
Service.
Radio Messages
CAL ERR (Calibration Error):Your audio system
has been calibrated for your vehicle from the factory.
If CAL ERR appears on the display it means that
the radio has not been congured properly for the
vehicle and must be returned to the dealer for service.
LOCKED:This message is displayed when the
THEFTLOCK
®system has locked up. You must return
to the dealer for service.
If any error occurs repeatedly or if an error cannot be
corrected, contact your dealer.
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Care of Your CD Player
The use of CD lens cleaners for CDs is not advised,
due to the risk of contaminating the lens of the CD optics
with lubricants internal to the CD mechanism.
Backglass Antenna
The AM-FM antenna is integrated with the rear window
defogger, located in the rear window. Be sure that the
inside surface of the rear window is not scratched and
that the lines on the glass are not damaged. If the inside
surface is damaged, it could interfere with radio
reception. Also, for proper radio reception, the antenna
connector at the top-center of the rear window needs to
be properly attached to the post on the glass.
Notice:Using a razor blade or sharp object to clear
the inside rear window may damage the rear window
antenna and/or the rear window defogger. Repairs
would not be covered by your warranty. Do not clear
the inside rear window with sharp objects.Notice:Do not apply aftermarket glass tinting with
metallic lm. The metallic lm in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
backglass antenna due to metallic tinting materials
will not be covered by your warranty.
Because this antenna is built into your rear window,
there is a reduced risk of damage caused by car washes
and vandals.
If you choose to add a cellular telephone to your
vehicle, and the antenna needs to be attached to the
glass, be sure that you do not damage the grid lines for
the AM-FM antenna. There is enough space between
the lines to attach a cellular telephone antenna
without interfering with radio reception
Do not apply aftermarket glass tinting to the back glass.
The metallic lm in some tinting materials will interfere
with or distort the incoming radio reception. Care must
be taken when cleaning the rear window because it
breaks in the resistive material heating element and will
adversely affect radio and defogger performance.
See your dealer for details.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-10.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task — such as concentrating on a cellular
telephone call, reading, or reaching for something on
the oor — makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull off the
road in a safe place to do them yourself. These simple
defensive driving techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness.
4-2

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you can not avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have good tires with proper tread depth. SeeTires
on page 5-65.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-6
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-8
Vehicle Data Collection and Event Data
Records...................................................7-10Reporting Safety Defects................................7-12
Reporting Safety Defects to the United States
Government..............................................7-12
Reporting Safety Defects to the Canadian
Government..............................................7-12
Reporting Safety Defects to General Motors.....7-12
Service Publications Ordering Information.........7-13
Section 7 Customer Assistance and Information
7-1