service CHEVROLET SILVERADO 2011 2.G Owners Manual

Black plate (7,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-7
.Evaporative control system
inspection. Check all fuel and
vapor lines and hoses for proper
hook‐up, routing, and condition.
Check that the purge valve,
if the vehicle has one, works
properly. Replace as needed.
An Emission Control Service.
The U.S. Environmental
Protection Agency or the
California Air Resources Board
has determined that the failure
to perform this maintenance
item will not nullify the emission
warranty or limit recall liability
prior to the completion of the
vehicle's useful life. We,
however, urge that all
recommended maintenance
services be performed at the
indicated intervals and the
maintenance be recorded.First Engine Oil Change After
Every 160 000 km/100,000 Miles
.Automatic transmission fluid
change (normal service).
See
Automatic Transmission
Fluid (4-Speed Transmission)
on
page 10‑11or Automatic
Transmission Fluid (6-Speed
Transmission) on page 10‑14.
.Four‐wheel drive only: Transfer
case fluid change (normal
service). Check vent hose at
transfer case for kinks and
proper installation. Check to be
sure vent hose is unobstructed,
clear, and free of debris. During
any maintenance, if a power
washer is used to clean mud
and dirt from the underbody,
care should be taken to not
directly spray the transfer case
output seals. High pressure
water can overcome the seals and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.
.Spark plug replacement and
spark plug wires inspection.
An Emission Control Service.
First Engine Oil Change After
Every 240 000 km/150,000 Miles
.Engine cooling system drain,
flush, and refill (or every five
years, whichever occurs first).
See Engine Coolant
on
page 10‑20. An Emission
Control Service.
.Engine drive belts inspection
for fraying, excessive cracks,
or obvious damage (or every
10 years, whichever occurs
first). Replace, if needed.
.Manual transmission fluid
change.

Black plate (8,1)Chevrolet Silverado Owner Manual - 2011
11-8 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine and/or an
Allison Transmission, see the maintenance schedule section in the Duramax Diesel Supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil Engine oil which meets GM Standard GM6094M and displays the
American Petroleum Institute Certified for Gasoline Engines starburst
symbol. To determine the proper viscosity for your vehicle's engine, see
Engine Oil on page 10‑7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL
®coolant.
See Engine Coolant on page 10‑20.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 12377967,
in Canada 89021320).
Hydraulic Clutch System DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 12377967,
in Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. U.S. 89021184,
in Canada 89021186).
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.

Black plate (9,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-9
UsageFluid/Lubricant
Manual Transmission Synchromesh Transmission Fluid (GM Part No. U.S. 12345349,
in Canada 10953465).
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,
in Canada 10953474).
Floor Shift Linkage Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in
Canada 992723) or lubricant meeting requirements of NLGI #2
Category LB or GC-LB.
Chassis Lubrication Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Front Axle (1500 Series) ‐
Four‐Wheel Drive SAE 80W-90 Axle Lubricant (GM Part No. U.S. 89021671,
in Canada 89021672).
Front Axle (1500, 2500 HD, and 3500 HD Series) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677,
in Canada 89021678).
Rear Axle SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677,
in Canada 89021678).

Black plate (10,1)Chevrolet Silverado Owner Manual - 2011
11-10 Service and Maintenance
UsageFluid/Lubricant
Transfer Case (Four‐Wheel Drive) DEXRON
®-VI Automatic Transmission Fluid.
Front Axle Propshaft Spline
or One-Piece Propshaft Spline
(Two-Wheel Drive with 4‐Speed Auto. Trans.) Spline Lubricant, Special Lubricant (GM Part No. U.S. 12345879,
in Canada 10953511).
Rear Driveline Center Spline Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,
in Canada 10953474).
Body Door Hinge Pins, Tailgate
Hinge and Linkage, Folding Seats, and Fuel Door Hinge Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,
in Canada 10953474).
Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518)
or Dielectric Silicone Grease (GM Part No. U.S. 12345579,
in Canada 992887).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. U.S. 12371287,
in Canada 10953437).

Black plate (11,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-11
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If your vehicle has a diesel engine, see the Duramax diesel supplement for more information.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter Standard Filter 15908916*A3086C*
High Capacity Filter 15908915A3085C
Oil Filter
4.3L V6 25010792PF47
4.8L V8; 5.3L V8; 6.0L V8; 6.2L V8 89017524PF48
Spark Plugs 4.3L V6 1256838741-101
4.8L V8; 5.3L V8; 6.0L V8; 6.2L V8 1262125841-110
Wiper Blades –55.0 cm (21.6 in) 25877402—
*15908915 (A3085C) high-capacity air cleaner filter may be substituted.

Black plate (12,1)Chevrolet Silverado Owner Manual - 2011
11-12 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed

Black plate (13,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-13
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed

Black plate (14,1)Chevrolet Silverado Owner Manual - 2011
11-14 Service and Maintenance
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed

Black plate (1,1)Chevrolet Silverado Owner Manual - 2011
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-6
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN
is the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12‑2for the vehicle's
engine code.
Service Parts
Identification Label
This label, on the inside of the glove
box, has the following information:
.Vehicle Identification
Number (VIN)
.Model designation
.Paint information
.Production options and special
equipment
Do not remove this label from the
vehicle.

Black plate (1,1)Chevrolet Silverado Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (United States
and Canada) . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments . . . . . . . . . . . . . . 13-9 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . 13-10
Collision Damage Repair . . . 13-11
Service Publications Ordering Information . . . . . . 13-14Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-16
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-16
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-18
Radio Frequency Identification (RFID) . . . . . . . 13-18
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-18
Customer Information
Customer Satisfaction
Procedure (United States
and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved
at that level. If the matter has
already been reviewed with the
sales, service, or parts manager,
contact the owner of the dealership
or the general manager.