CHEVROLET SILVERADO 2011 2.G Owners Manual

Black plate (45,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-45
}10 (Double Digit Entries):Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number.
Battery Replacement
To change the remote control
batteries, do the following:
1. Slide the rear cover back on the remote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Tips and Troubleshooting Chart
Problem Recommended Action
There is no power. The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings
in the setup menu by pressing the
display menu button on the remote
control.
In auxiliary mode, the picture moves
or scrolls. Check the auxiliary input
connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning
of the DVD.

Black plate (46,1)Chevrolet Silverado Owner Manual - 2011
7-46 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
The auxiliary source is running, but
there is no picture or sound. Check that the RSE video screen
is in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are
on correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost. See your dealer for assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:
This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
EJECT or DVD AUX is pressed on
the radio.

Black plate (47,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-47
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow
the rear seat passengers to listen
to and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to
(except on some radios where dual
control is allowed). For example,
rear seat passengers can control
and listen to a CD through the
headphones, while the driver
listens to the radio through the
front speakers. The rear seat
passengers have control of the
volume for each set of headphones.The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.
The RSA functions can be used
even while the main radio is off.
The front audio system will display
the headphone icon when the RSA
is on, and it will disappear from the
display when the RSA is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.

Black plate (48,1)Chevrolet Silverado Owner Manual - 2011
7-48 Infotainment System
Depending on the audio system,
the rear speakers may continue to
play when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the front
audio system. Turn the iPod on,
then choose the front auxiliary input
with the RSA SRCE button.
P(Power):Press this button to
turn the RSA on or off. Volume:
Turn the volume knob to
increase or decrease the volume
of the wired headphones. The left
knob controls the left headphones
and the right knob controls the right
headphones.
SRCE (Source): Press this
button to switch between the radio
(AM‐FM), XM™ (if equipped),
CD, and if the vehicle has these
features, DVD, front auxiliary, and
rear auxiliary.
© ¨(Seek): When listening
to FM, AM, or XM™ (if equipped),
press the seek arrows to go to
the previous or to the next station
or channels and stay there. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
Press and hold either seek arrow
until the display flashes, to tune to
an individual station. The display stops flashing after the buttons
have not been pushed for more
than two seconds. This function is
inactive, with some radios, if the
front seat passengers are listening
to the radio.
While listening to a disc, press the
left seek arrow to go back to the
start of the current track or chapter
(if more than 10 seconds have
played). Press the right seek arrow
to go the next track or chapter on
the disc. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
While a DVD video menu is being
displayed, press either seek arrow
to perform a cursor up or down on
the menu. Hold either seek arrow
to perform a cursor left or right on
the menu.

Black plate (49,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-49
PROG (Program):Press this
button to go to the next preset
radio station or channel set on the
main radio. This function is inactive,
with some radios, if the front seat
passengers are listening to the
radio.
While a CD or DVD‐A disc is
playing, press this button to go to
the beginning of the CD or DVD‐A.
This function is inactive, with some
radios, if the front seat passengers
are listening to the CD or DVD‐A.
While a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
While a DVD video menu is being
displayed, press the PROG button
to perform the menu function, Enter.Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile
to make and receive phone calls.
The system can be used while
the key is in the ON/RUN or
ACC/ACCESSORY position.
The range of the Bluetooth system
can be up to 9.1 m (30 ft). Not all
phones support all functions, and
not all phones are guaranteed to
work with the in-vehicle Bluetooth
system. See www.gm.com/bluetooth
for more information on compatible
phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help” while you are in a voice
recognition menu. Noise:
Keep interior noise levels
to a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.

Black plate (50,1)Chevrolet Silverado Owner Manual - 2011
7-50 Infotainment System
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
SeeSteering Wheel Controls
on
page 5‑3for more information.
b g(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar
®Hands‐Free Calling,
if available. Refer to the OnStar
Owner's Guide for more information. Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones
are within range of the system,
the system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section. Pairing a Phone
1. Press and hold
b
gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.

Black plate (51,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-51
5. Locate the device named“Your Vehicle” in the list on
the cell phone. Follow the
instructions on the cell phone
to enter the PIN number that
was provided in Step 3. After
the PIN is successfully entered,
the system prompts you to
provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to the
vehicle. See “Listing All Paired
and Connected Phones” later in
this section for more information.
6. Repeat Steps 1 through 5 to pair additional phones. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending
on which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b
gfor
two seconds.
2. Say “Bluetooth”.
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.

Black plate (52,1)Chevrolet Silverado Owner Manual - 2011
7-52 Infotainment System
Storing and Deleting Phone Numbers
The system can store up to 30 phone numbers as name tags in the
Hands‐Free Directory that is shared between the Bluetooth and OnStar
systems.
The following commands are used to delete and store phone numbers.Command Usage
Store This command will store a phone number, or a group of numbers as a name tag.
Digit Store This command allows a phone number to be stored as a name tag by entering the
digits one at a time.
Delete This command is used to delete individual name tags.
Delete All Name Tags This command deletes all stored name tags in the Hands‐Free Calling Directory and
the OnStar Turn‐by‐Turn Destinations
Directory.
Using the “Store”Command
1. Press and hold
b gfor
two seconds.
2. Say “Store.” 3. Say the phone number or group
of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number. Using the
“Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Store,” and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press and hold
b gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete.

Black plate (53,1)Chevrolet Silverado Owner Manual - 2011
Infotainment System 7-53
Using the“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory.
To delete all name tags:
1. Press and hold
b gfor
two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b gfor
two seconds.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the following commands.
Command Usage
Dial or Call The dial or call command can be used interchangeably to dial a phone number
or a stored name tag.
Digit Dial This command allows a phone number to be dialed by entering the digits one at
a time.
Re‐dial This command is used to dial the last number used on the cell phone.
Using the “Dial”or“Call”
Command
1. Press and hold
b gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.

Black plate (54,1)Chevrolet Silverado Owner Manual - 2011
7-54 Infotainment System
To hear all of the numbers
recognized by the system, say
“Verify”at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re‐dial”Command
1. Press and hold
b gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Pressc xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another
call is active. The original call
is placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressc xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone
and enabled by the wireless
service carrier.
1. While on a call, press
b g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Pressc xto end a call.