steering CHEVROLET SILVERADO 2011 2.G Service Manual

Black plate (13,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-13
.Ease up on the speed as you
approach the top of the hill.
.Attach a flag to the vehicle to
be more visible to approaching
traffic on trails or hills.
.Sound the horn as you approach
the top of the hill to let opposing
traffic know you are there.
.Use headlamps even during the
day to make the vehicle more
visible to oncoming traffic.
{WARNING
Driving to the top (crest) of a
hill at full speed can cause an
accident. There could be a
drop-off, embankment, cliff,
or even another vehicle. You
could be seriously injured or
killed. As you near the top of a
hill, slow down and stay alert.If the vehicle stalls, or is about to
stall, and you cannot make it up
the hill:
.Push the brake pedal to stop
the vehicle and keep it from
rolling backwards and apply
the parking brake.
.If the engine is still running, shift
the transmission to R (Reverse),
release the parking brake, and
slowly back down the hill in
R (Reverse).
.If the engine has stopped
running, you need to restart it.
With the brake pedal pressed
and the parking brake still
applied, shift the transmission to
P (Park) and restart the engine.
Then, shift to R (Reverse),
release the parking brake,
and slowly back down the
hill as straight as possible
in R (Reverse).
.While backing down the hill, put
your left hand on the steering
wheel at the 12 o'clock position so you can tell if the wheels are
straight and can maneuver as
you back down. It is best to back
down the hill with the wheels
straight rather than in the left or
right direction. Turning the wheel
too far to the left or right will
increase the possibility of a
rollover.
Things not to do if the vehicle stalls,
or is about to stall, when going up
a hill:
.Never attempt to prevent a stall
by shifting into N (Neutral) to
rev-up the engine and regain
forward momentum. This will
not work. The vehicle can roll
backward very quickly and could
go out of control.
.Never try to turn around if about
to stall when going up a hill.
If the hill is steep enough to stall
the vehicle, it is steep enough
to cause it to roll over. If you
cannot make it up the hill,
back straight down the hill.

Black plate (16,1)Chevrolet Silverado Owner Manual - 2011
9-16 Driving and Operating
For these reasons, carefully
consider whether to try to drive
across an incline. Just because
the trail goes across the incline
does not mean you have to drive it.
The last vehicle to try it might have
rolled over.
If you feel the vehicle starting
to slide sideways, turn downhill.
This should help straighten out
the vehicle and prevent the side
slipping. The best way to prevent
this is to“walk the course” first, so
you know what the surface is like
before driving it.Stalling on an Incline
{WARNING
Getting out on the downhill (low)
side of a vehicle stopped across
an incline is dangerous. If the
vehicle rolls over, you could be
crushed or killed. Always get out
on the uphill (high) side of the
vehicle and stay well clear of the
rollover path.
If the vehicle stalls when crossing
an incline, be sure you, and any
passengers, get out on the uphill
side, even if the door there is harder
to open. If you get out on the
downhill side and the vehicle starts
to roll over, you will be right in
its path.
If you have to walk down the slope,
stay out of the path the vehicle will
take if it does roll over.
Driving in Mud, Sand, Snow,
or Ice
When you drive in mud, snow,
or sand, the wheels do not get good
traction. Acceleration is not as
quick, turning is more difficult,
and braking distances are longer.
It is best to use a low gear when in
mud —the deeper the mud, the
lower the gear. In really deep mud,
keep the vehicle moving so it does
not get stuck.
When driving on sand, wheel
traction changes. On loosely packed
sand, such as on beaches or sand
dunes, the tires will tend to sink
into the sand. This affects steering,
accelerating, and braking. Drive at
a reduced speed and avoid sharp
turns or abrupt maneuvers.

Black plate (17,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-17
Hard packed snow and ice offer
the worst tire traction. On these
surfaces, it is very easy to lose
control. On wet ice, for example,
the traction is so poor that you will
have difficulty accelerating. And,
if the vehicle does get moving, poor
steering and difficult braking can
cause it to slide out of control.
{WARNING
Driving on frozen lakes, ponds,
or rivers can be dangerous.
Underwater springs, currents
under the ice, or sudden thaws
can weaken the ice. Your vehicle
could fall through the ice and
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{WARNING
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires, and
you could lose traction and roll
the vehicle over. Do not drive
through rushing water.
Heavy rain can mean flash flooding,
and flood waters demand extreme
caution. Find out how deep the water is
before driving through it. Do not
try it if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe
—you probably will not get
through. Deep water can damage
the axle and other vehicle parts.
If the water is not too deep, drive
slowly through it. At faster speeds,
water splashes on the ignition
system and the vehicle can stall.
Stalling can also occur if you get the
tailpipe under water. If the tailpipe is
under water, you will never be able
to start the engine. When going
through water, remember that when
the brakes get wet, it might take
longer to stop. See Driving on Wet
Roads on page 9‑18.

Black plate (18,1)Chevrolet Silverado Owner Manual - 2011
9-18 Driving and Operating
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
The vehicle requires more frequent
service due to off-road use. Refer
to the Maintenance Schedule for
additional information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in
a quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause your
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under your vehicle's
tires so they actually ride on the
water. This can happen if the road
is wet enough and you are going
fast enough. When your vehicle
is hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.

Black plate (20,1)Chevrolet Silverado Owner Manual - 2011
9-20 Driving and Operating
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑67improves vehicle
stability during hard stops on
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain
icy when the surrounding roads
are clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.
Blizzard Conditions
Being stuck in snow can be in a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use the Roadside
Assistance Program
on page 13‑7.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
(Continued)

Black plate (22,1)Chevrolet Silverado Owner Manual - 2011
9-22 Driving and Operating
If the Vehicle is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking Your Vehicle to Get
It Out” later in this section.
If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle's
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 55 km/h (35 mph) as
shown on the speedometer. For information about using tire
chains on the vehicle, see
Tire
Chains on page 10‑81.
Rocking Your Vehicle to Get
It Out
Turn the steering wheel left and
right to clear the area around the
front wheels. For four-wheel-drive
vehicles, shift into Four‐Wheel High.
For vehicles with StabiliTrak
®, turn
the traction control part of the
system off. Shift back and forth
between R (Reverse) and a forward
gear, or with a manual transmission,
between 1 (First) or 2 (Second) and
R (Reverse), spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear. Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not
get the vehicle out after a few tries,
it might need to be towed out.
Recovery hooks can be used, if the
vehicle has them. If the vehicle does
need to be towed out, see
Towing
the Vehicle on page 10‑101.Recovery Hooks
{WARNING
These hooks, when used, are
under a lot of force. Always pull
the vehicle straight out. Never pull
on the hooks at a sideways angle.
The hooks could break off and
you or others could be injured
from the chain or cable
snapping back.

Black plate (33,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-33
Press the bottom of the control to
move the pedals closer. Press the
top of the control to move the
pedals away.
Before you start driving, fully
press the brake pedal to confirm
the adjustment is right for you.
While driving, make only small
adjustments.
The vehicle may have a memory
function which lets pedal settings
be saved and recalled. SeePower
Seat Adjustment
on page 3‑5for
more information.
Ignition Positions
The ignition switch has four different
positions.
To shift out of P (Park), the
ignition must be in ON/RUN or
ACC/ACCESSORY and the regular
brake pedal must be applied. A (STOPPING THE ENGINE/
LOCK/OFF):
When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP)
on
page 9‑35for more information.
This position locks the ignition.
It also locks the transmission on
automatic transmission vehicles.
The key can be removed in
LOCK/OFF.
Do not turn the engine off when the
vehicle is moving. This will cause
a loss of power assist in the brake
and steering systems and disable
the airbags.

Black plate (34,1)Chevrolet Silverado Owner Manual - 2011
9-34 Driving and Operating
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the
vehicle is moving. After shifting
to neutral, firmly apply the
brakes and steer the vehicle
to a safe location.
3. Come to a complete stop. Shift to P (Park) with an
automatic transmission,
or neutral with a manual
transmission. Turn the ignition
to LOCK/OFF.
4. Set the parking brake. See Parking Brake on page 9‑68
On vehicles with an automatic
transmission, the shift lever must be
in P (Park) to turn the ignition switch
to LOCK/OFF. The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can
be used to operate the electrical
accessories and to display some instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running. The transmission
is also unlocked in this position on
automatic transmission vehicles.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
If the vehicle is equipped with a
radio, a warning tone will sound
when the driver door is opened,
the ignition is in ACC/ACCESSORY
or LOCK/OFF and the key is in the
ignition.

Black plate (37,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-37
Fast Idle System
If the vehicle has this feature it is
available only with cruise control.
The manual fast idle switch is
operated using the cruise control
buttons located on the left hand
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The park brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving
and the accelerator must not be
pressed.
To control the fast idle:
.To enable the Fast Idle System,
press and release the Cruise
Control On/Off button and
ensure that the switch LED is lit.
.Press and release the Cruise
Control Set switch. Engine
speed will be held at
approximately 1200 RPM. When the fast idle is active the
Driver Information Center (DIC) will
display
“FAST IDLE ON.”
One of the following actions will turn
off the fast idle:
.Pressing the brake.
.Selecting the Cruise Control
Cancel button.
.Releasing the Parking Brake.
.The transmission shifter is
moved out of P (Park) or
N (Neutral).
.Selecting the Cruise Control
On/Off button when it was
previously on.
.Pressing the Cruise Control Set
switch a second time.
.Pressing the accelerator greater
than a quarter of the down.
.Turning the ignition switch to the
LOCK/OFF position.
Engine Coolant Heater
The engine heater can provide
easier starting and better fuel
economy during engine warm-up
in cold weather conditions at or
below −18°C (0°F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.
An internal thermostat in the
plug-end of the cord may exist
which will prevent engine coolant
heater operation at temperatures
above −18°C (0°F).
If the vehicle has a diesel engine,
see the Duramax Diesel supplement
for more information.

Black plate (48,1)Chevrolet Silverado Owner Manual - 2011
9-48 Driving and Operating
To use this feature, do the following:
1. Move the shift lever toM (Manual Mode).
2. Press the plus/minus buttons, located on the steering column
shift lever, to select the desired
range of gears for current driving
conditions.
When M (Manual Mode) is selected
a number displays next to the M,
indicating the current gear.
This number is the highest gear that
can be used. However, the vehicle
can automatically shift to lower
gears as it adjusts to driving
conditions. This means that all
gears below that number are
available. When 5 (Fifth) is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the vehicle,
but 6 (Sixth) cannot be used until
the plus/minus button located on
the steering column lever is used
to change to the gear. Grade Braking is not available when
Range Selection Mode is active.
See
Tow/Haul Mode on page 9‑49.
While using Range Selection Mode,
Cruise Control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust
brake, it can also be used, but will
not automatically downshift the
transmission. See Exhaust Brake
in the Duramax Diesel supplement.
Notice: Spinning the tires
or holding the vehicle in one
place on a hill using only the
accelerator pedal may damage
the transmission. The repair will
not be covered by the vehicle
warranty. If you are stuck, do not
spin the tires. When stopping on
a hill, use the brakes to hold the
vehicle in place.Low Traction Mode
If your vehicle has the Allison
Transmission, or the Hydra-Matic
6-Speed Automatic Transmission,
it has a Low Traction Mode that
can assist in vehicle acceleration
when road conditions are slippery,
such as with ice or snow. While
the vehicle is at a stop, select the
second gear range using Range
Selection Mode. This will limit
torque to the wheels after it detects
wheel slip, preventing the tires from
spinning.