CHEVROLET SILVERADO 2011 2.G Owners Manual

Black plate (109,1)Chevrolet Silverado Owner Manual - 2011
Vehicle Care 10-109
Notice:Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum
or chrome-plated wheels, could
damage the surface of the
wheel(s). The repairs would
not be covered by the vehicle
warranty. Use only approved
cleaners on aluminum or
chrome-plated wheels.
The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because they could
damage the surface. Do not use
chrome polish on aluminum wheels. Notice:
Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would
not be covered by the vehicle
warranty. Use chrome polish
on chrome wheels only.
Use chrome polish only on
chrome-plated wheels, but avoid
any painted surface of the wheel,
and buff off immediately after
application.
Notice: Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.Tires
To clean the tires, use a stiff brush
with tire cleaner.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.

Black plate (110,1)Chevrolet Silverado Owner Manual - 2011
10-110 Vehicle Care
Finish Damage
Any stone chips, fractures or deep
scratches in the finish should be
repaired right away. Bare metal will
corrode quickly and may develop
into major repair expense.
Minor chips and scratches can be
repaired with touch-up materials
available from your dealer. Larger
areas of finish damage can be
corrected in your dealer's body
and paint shop.
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.
At least every spring, flush these
materials from the underbody
with plain water. Clean any areas
where mud and debris can collect.Dirt packed in close areas of the
frame should be loosened before
being flushed. Your dealer or an
underbody car washing system
can do this.
Underbody Maintenance
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.
At least every spring, flush these
materials from the underbody
with plain water. Clean any areas
where mud and debris can collect.
Dirt packed in close areas of the
frame should be loosened before
being flushed. Your dealer or an
underbody car washing system
can do this.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and attack painted surfaces on
the vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Although no defect in the paint job
causes this, we will repair, at no
charge to the owner, the surfaces
of new vehicles damaged by this
fallout condition within 12 months
or 20 000 km (12,000 miles) of
purchase, whichever occurs first.

Black plate (111,1)Chevrolet Silverado Owner Manual - 2011
Vehicle Care 10-111
Interior Care
The vehicle's interior will continue to
look its best if it is cleaned often.
Although not always visible,
dust and dirt can accumulate
on the upholstery. Dirt can damage
carpet, fabric, leather, and plastic
surfaces. Regular vacuuming is
recommended to remove particles
from the upholstery. It is important to
keep the upholstery from becoming
and remaining heavily soiled. Soils
should be removed as quickly as
possible. The vehicle's interior may
experience extremes of heat that
could cause stains to set rapidly.Lighter colored interiors may require
more frequent cleaning. Use care
because newspapers and garments
that transfer color to home
furnishings may also transfer
color to the vehicle's interior.
When cleaning the vehicle's interior,
only use cleaners specifically
designed for the surfaces being
cleaned. Permanent damage may
result from using cleaners on
surfaces for which they were not
intended. Use glass cleaner only
on glass. Remove any accidental
over-spray from other surfaces
immediately. To prevent over-spray,
apply cleaner directly to the
cleaning cloth.Notice:
Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to
the rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Many cleaners contain solvents that
may become concentrated in the
vehicle's breathing space. Before
using cleaners, read and adhere to
all safety instructions on the label.
While cleaning the vehicle's interior,
maintain adequate ventilation by
opening the vehicle's doors and
windows.
Dust may be removed from small
buttons and knobs using a small
brush with soft bristles.
Products that remove odors from
the vehicle's upholstery and clean
the vehicle's glass can be obtained
from your dealer.

Black plate (112,1)Chevrolet Silverado Owner Manual - 2011
10-112 Vehicle Care
Do not clean the vehicle using:
.A knife or any other sharp object
to remove a soil from any interior
surface.
.A stiff brush. It can cause
damage to the vehicle's interior
surfaces.
.Heavy pressure or aggressive
rubbing with a cleaning cloth.
Use of heavy pressure can
damage the interior and does
not improve the effectiveness of
soil removal.
.Laundry detergents or
dishwashing soaps with
degreasers can leave residue
that streaks and attracts dirt.
For liquid cleaners, about
20 drops per gallon (3.78 L) of
water is a good guide. Use only
mild, neutral-pH soaps.
.Too much cleaner that saturates
the upholstery.
.Organic solvents such as
naptha, alcohol, etc. that can
damage the vehicle's interior.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment frequently to
remove dust and loose dirt.
A canister vacuum with a beater bar
in the nozzle may only be used on
floor carpet and carpeted floor mats.
For any soil, always try to remove it
first with plain water or club soda.
Before cleaning, gently remove as
much of the soil as possible using
one of the following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or club soda.
2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area until the cleaning cloth
remains clean.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process that was used with plain
water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. When a
commercial upholstery cleaner or
spot lifter is to be used, test a small
hidden area for colorfastness first.
If the locally cleaned area gives any
impression that a ring formation may
result, clean the entire surface.
After the cleaning process has been
completed, a paper towel can be
used to blot excess moisture from
the fabric or carpet.

Black plate (113,1)Chevrolet Silverado Owner Manual - 2011
Vehicle Care 10-113
Leather
A soft cloth dampened with water
can be used to remove dust.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Allow the leather to dry
naturally. Do not use heat to dry.
Never use steam to clean leather.
Never use spot lifters or spot
removers on leather. Many
commercial leather cleaners
and coatings that are sold to
preserve and protect leather
may permanently change the
appearance and feel of the leather
and are not recommended.Do not use silicone or wax-based
products, or those containing
organic solvents to clean the
vehicle's interior because they can
alter the appearance by increasing
the gloss in a non-uniform manner.
Never use shoe polish on leather.
Instrument Panel, Vinyl and
other Plastic Surfaces
A soft cloth dampened with water
may be used to remove dust.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces.
Many commercial cleaners and
coatings that are sold to preserve
and protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended.Do not use silicone or wax-based
products, or those containing
organic solvents to clean the
vehicle's interior because they can
alter the appearance by increasing
the gloss in a non-uniform manner.
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them.
In a crash, they might not be able
to provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.

Black plate (114,1)Chevrolet Silverado Owner Manual - 2011
10-114 Vehicle Care
Floor Mats
{WARNING
If a floor mat is the wrong size
or is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.

Black plate (1,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-8
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-11
Maintenance Records
Maintenance Records . . . . . . 11-12
General Information
This maintenance section applies
to vehicles with a gasoline engine.
For diesel engine vehicles, see the
maintenance schedule section in
the Duramax Diesel Supplement.
Notice: Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section.
We recommend having your
dealer perform these services.
Proper vehicle maintenance helps
to keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑23.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner.
SeeOff-Road Driving
on
page 9‑7.
.Use the recommended fuel.
See Recommended Fuelon
page 9‑84.

Black plate (2,1)Chevrolet Silverado Owner Manual - 2011
11-2 Service and Maintenance
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do
the work. SeeDoing Your Own
Service Work on page 10‑4.
At your dealer, you can be
certain that you will receive the
highest level of service available.
Your dealer has specially trained
service technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment
to ensure fast and accurate
diagnostics. The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids
and Lubricantson page 11‑8and
Maintenance Replacement Partson
page 11‑11. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑71.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter.
See Engine Oilon page 10‑7.
An Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays in the
Driver Information Center (DIC),
service is required for the vehicle
as soon as possible, within the next
1 000 km/600 miles. If driving under
the best conditions, the engine oil
life system might not indicate the
need for vehicle service for more
than a year. The engine oil and filter
must be changed at least once a
year and the oil life system must
be reset. Your dealer has trained
service technicians who will perform
this work and reset the system.

Black plate (3,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-3
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life
system whenever the oil is changed.
SeeEngine Oil Life System
on
page 10‑9.
Every Engine Oil Change
.Change engine oil and
filter. Reset oil life system.
See Engine Oil
on page 10‑7andEngine Oil Life Systemon
page 10‑9. An Emission Control
Service.
.Engine coolant level check.
See Engine Coolanton
page 10‑20.
.Engine cooling system
inspection. Visual inspection
of hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluidon
page 10‑28.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care
on page 10‑106. Worn
or damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑39.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑63.
.Tire wear inspection. See Tire
Inspection on page 10‑71.
.Rotate tires if necessary.
See Tire Rotation on
page 10‑71.
.Fluids visual leak check
(or every 12 months, whichever
occurs first). A leak in any
system must be repaired and
the fluid level checked.
.Engine air cleaner filter
inspection. See Engine Air
Cleaner/Filter on page 10‑18.
.Brake system inspection
(or every 12 months, whichever
occurs first).
.For vehicles with Allison
Transmission®only: At the first
engine oil change only, replace
external transmission filter.
.Steering and suspension
inspection. Visual inspection
for damaged, loose, or missing
parts or signs of wear.

Black plate (4,1)Chevrolet Silverado Owner Manual - 2011
11-4 Service and Maintenance
.Lubricate the front suspension,
steering linkage, and parking
brake cable guides. Control arm
ball joints on 2500/3500 series
vehicles require lubrication but
should not be lubricated unless
their temperature is−12°C
(10°F) or higher, or they could
be damaged. Control arm ball
joints on 1500 series vehicles
are maintenance‐free. Vehicles
used under severe commercial
operating conditions require
lubrication on a regular basis
every 5 000 km/3,000 miles..Body hinges and latches, key
lock cylinders, folding seat
hardware, and tailgate hinges,
linkage, and handle pivot points
lubrication. See Recommended
Fluids and Lubricants
on
page 11‑8. More frequent
lubrication may be required
when the vehicle is exposed to a
corrosive environment. Applying
silicone grease on weatherstrips
with a clean cloth makes them
last longer, seal better, and not
stick or squeak.
.Restraint system component
check. See Safety System
Check on page 3‑29.
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
.Vehicles with diesel engine
or GVWR above 4 536 kg
(10,000 lbs) only: Shields
inspection for damage or
looseness. Adjust or replace
as required. This is a Noise
Emission Control Service.
Applicable to vehicles sold in the
United States and recommended
for vehicles sold in Canada.