maintenance CHEVROLET SILVERADO 2011 2.G Workshop Manual

Black plate (14,1)Chevrolet Silverado Owner Manual - 2011
11-14 Service and Maintenance
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed

Black plate (6,1)Chevrolet Silverado Owner Manual - 2011
13-6 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user
in the U.S. can communicate
with Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Chevrolet Owner
Center (U.S.)—
www.chevyownercenter.com
Information and services
customized for your specific
vehicle —all in one convenient
place.
.Digital owner manual, warranty
information, and more
.Store online service and
maintenance records
.Chevrolet dealer locator for
service nationwide
.Exclusive privileges and offers
.Recall notices for your specific
vehicle
.OnStar and GM Cardmember
Services Earnings summaries
Other Helpful Links
Chevrolet —www.chevrolet.com
Chevrolet Merchandise —
www.chevymall.com
Help Center —www.chevrolet.com/
pages/mds/helpcenter/faq.do
.FAQ
.Contact Us
My GM Canada
(Canada) —www.gm.ca
My GM Canada is a
password-protected section
of www.gm.ca where you can
save information on GM vehicles, get personalized offers, and use
handy tools and forms with
greater ease.
Here are a few of the valuable
tools and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick
links to parts and service
estimates, check trade-in
values, or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM Canada
section within www.gm.ca.

Black plate (14,1)Chevrolet Silverado Owner Manual - 2011
13-14 Customer Information
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
your repair professional, and insist
on Genuine GM parts. Remember,
if your vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on that
insurance company's collision
policy repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees

Black plate (6,1)Chevrolet Silverado Owner Manual - 2011
i-6 INDEX
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-83Additives . . . . . . . . . . . . . . . . . . . . . 9-85
E85 (85% Ethanol) . . . . . . . . . . . 9-86
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-89
Filling the Tank . . . . . . . . . . . . . . . 9-88
Fuels in Foreign Countries . . . . 9-85
Gasoline Specifications . . . . . . . 9-84
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Low Fuel Warning Light . . . . . . . 5-33
Management, Active . . . . . . . . . . 9-41
Recommended . . . . . . . . . . . . . . . 9-84
Requirements, California . . . . . 9-84
System Messages . . . . . . . . . . . . 5-48
Fuel Economy Driving for Better . . . . . . . . . . . . . 1-34
Full-Size Spare Tire . . . . . . . . . . 10-95
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-48
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-48
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-52G
Garage Door Opener . . . . . . . . . . 5-61Programming . . . . . . . . . . . . . . . . . 5-61
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-84
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-19
Engine Oil Pressure . . . . . . . . . . 5-18
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Odometer . . . . . . . . . . . . . . . . . . . . . 5-16
Speedometer . . . . . . . . . . . . . . . . . 5-16
Tachometer . . . . . . . . . . . . . . . . . . . 5-17
Trip Odometer . . . . . . . . . . . . . . . . 5-16
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-20
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-12
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-90
Vehicle Care . . . . . . . . . . . . . . . . . . 10-3
Glass Replacement . . . . . . . . . . . 10-40
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-43
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-43
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-40
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-43
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-4
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . . 5-33
High/Low Beam Changer . . . . . . 6-3
Heated Front Seats . . . . . . . . . . . . 3-11
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
Heater Engine Coolant . . . . . . . . . . . . . . . 9-37
High-Beam On Light . . . . . . . . . . . 5-33
High-Speed Operation . . . . . . . . 10-65
Highway Hypnosis . . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . . 9-19
Hill Start Assist (HSA) . . . . . . . . . 9-70
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5

Black plate (8,1)Chevrolet Silverado Owner Manual - 2011
i-8 INDEX
Lights (cont.)Charging System . . . . . . . . . . . . . 5-26
Cruise Control . . . . . . . . . . . . . . . . 5-34
Engine Oil Pressure . . . . . . . . . . 5-32
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Four-Wheel-Drive . . . . . . . . . . . . . 5-31
Front Fog Lamps . . . . . . . . . . . . . 5-33
High-Beam On . . . . . . . . . . . . . . . . 5-33
High/Low Beam Changer . . . . . . 6-3
Low Fuel Warning . . . . . . . . . . . . 5-33
Safety Belt Reminders . . . . . . . . 5-21
Security . . . . . . . . . . . . . . . . . . . . . . 5-33
StabiliTrak
®Indicator . . . . . . . . . 5-31
Tire Pressure . . . . . . . . . . . . . . . . . 5-32
Tow/Haul Mode . . . . . . . . . . . . . . . 5-31
Locking Rear Axle . . . . . . . . . . . . . 9-73
Locks Automatic Door . . . . . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . . 2-9
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-33
Lower Anchors and Tethers
for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-59
Lumbar Adjustment . . . . . . . . . . . . . 3-7 Front Seats . . . . . . . . . . . . . . . . . . . . 3-7
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-12
Maintenance Schedule Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-8
Scheduled Maintenance . . . . . . 11-2
Transfer Case Vent Filter . . . . . 9-53
Malfunction Indicator Lamp . . . . 5-27
Manual Mirrors . . . . . . . . . . . . . . . . 2-16
Manual Mode . . . . . . . . . . . . . . . . . . 9-47
Manual Transmission . . . . . . . . . . 9-51 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-17
Manual Windows . . . . . . . . . . . . . . 2-20
Memory Features . . . . . . . . . . . . . . 1-13 Messages
Airbag System . . . . . . . . . . . . . . . . 5-50
Anti-Theft Alarm System . . . . . . 5-50
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-43
Brake System . . . . . . . . . . . . . . . . 5-44
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-45
Engine Cooling System . . . . . . . 5-46
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-47
Engine Power . . . . . . . . . . . . . . . . 5-47
Fuel System . . . . . . . . . . . . . . . . . . 5-48
Key and Lock . . . . . . . . . . . . . . . . . 5-48
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-48
Object Detection System . . . . . 5-48
Ride Control System . . . . . . . . . . 5-49
Starting the Vehicle . . . . . . . . . . . 5-50
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-51
Transmission . . . . . . . . . . . . . . . . . 5-52
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-43
Vehicle Reminder . . . . . . . . . . . . . 5-52
Washer Fluid . . . . . . . . . . . . . . . . . 5-53

Black plate (10,1)Chevrolet Silverado Owner Manual - 2011
i-10 INDEX
Pickup Conversion toChassis Cab . . . . . . . . . . . . . . . . 9-127
Pickup-Box Identification and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-44
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-35
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . . . . . . . . 10-27
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-18
Program Courtesy Transportation . . . . 13-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-18
Statement . . . . . . . . . . . . . . . . . . 13-18
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-21
Reception . . . . . . . . . . . . . . . . . . . . 7-13
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-8
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-35 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-73
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-47
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-38
Rear Seat Audio (RSA) . . . . . . . 7-47
Rear Seats . . . . . . . . . . . . . . 3-12, 3-13
Rear Vision Camera (RVC) . . . . 9-78
Rear Windows . . . . . . . . . . . . . . . . . 2-21
Rearview Mirrors . . . . . . . . . . . . . . 2-19 Automatic Dimming . . . . . . . . . . . 2-19 Reclining Seatbacks . . . . . . . . . . . . 3-9
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fuel . . . . . . . . . . . 9-84
Records Maintenance . . . . . . . . . . . . . . . . .11-12
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . .10-101
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-40
Replacement Bulbs . . . . . . . . . . . 10-46
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-50
Maintenance . . . . . . . . . . . . . . . . . 11-11
Replacing Airbag System . . . . . . 3-50
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-68
Replacing Safety Belt System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Black plate (11,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-11
Reporting Safety DefectsCanadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-16
U.S. Government . . . . . . . . . . . 13-15
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-35
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-49
Roadside Assistance Program . . . . . . . . . . . . . . . . 13-7, 13-9
Roof
Sunroof . . . . . . . . . . . . . . . . . 2-22, 2-23
Rotation, Tires . . . . . . . . . . . . . . . . 10-71
Routing, Engine Drive Belt . . . . . 12-6
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-42
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-14
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Extender . . . . . . . . . . . . . . . . . . . . . . 3-29
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-17
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-28
Lap-Shoulder Belt . . . . . . . . . . . . 3-23 Safety Belts (cont.)
Reminders . . . . . . . . . . . . . . . . . . . . 5-21
Replacing After a Crash . . . . . . 3-30
Use During Pregnancy . . . . . . . . 3-28
Safety Defects Reporting Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-16
U.S. Government . . . . . . . . . . . 13-15
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9
Safety System Check . . . . . . . . . . 3-29
Satellite Radio . . . . . . . . . . . . . . . . . 7-10
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . . 13-9
Seatback Latches . . . . . . . . . . . . . 3-11
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-5
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . 3-11
Lumbar Adjustment, Front . . . . . 3-7
Power Adjustment, Front . . . . . . 3-5
Rear . . . . . . . . . . . . . . . . . . . . 3-12, 3-13
Reclining Seatbacks . . . . . . . . . . . 3-9 Securing Child
Restraints . . . . . . . . . . . . . . 3-68, 3-71
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-12
Service Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-27
Maintenance Records . . . . . . .11-12
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-14
Scheduling Appointments . . . . . 13-9
Servicing the Airbag-Equipped Vehicle . . . . . 3-48
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-38