phone CHEVROLET SILVERADO 2014 2.G User Guide
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Page 206 of 546
Black plate (2,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-2 Infotainment System
The infotainment system has built-in
features intended to help with this
by disabling some functions when
driving. Some functions may gray
out when the vehicle is moving,
indicating they are unavailable.
All functions are available when the
vehicle is parked. Before driving:
.Become familiar with the
infotainment system operation
and buttons on the faceplate.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command for vehicles equipped
with phone capability.See
Defensive Driving on page 9-3.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See Retained Accessory Power
(RAP) on page 9-29.
The base radio and base radio with
connectivity information is included
in this manual. See the infotainment
manual for information on the
uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.
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Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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7-6 Infotainment System
PHONE:Select the PHONE screen
icon to display the Phone main
page. See Bluetooth (Infotainment
Controls - Base Radio) on
page 7-34 orBluetooth (Voice
Recognition - Base Radio) on
page 7-38 orBluetooth (Overview)
on page 7-32 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-43 or
Bluetooth (Voice Recognition - Base
Connected Radio) on page 7-48.
NAV (Navigation, If Equipped):
Select the NAV screen icon to
display the OnStar Turn-by-Turn
Navigation. See OnStar
®System on
page 7-23.
SETTINGS: Select the SETTINGS
screen icon to display the Settings
main page. See “Setting Radio
Preferences” following.
Pandora (If Equipped)
Select the PANDORA icon to begin
Pandora. See Pandora Internet
Radio on page 7-12.
Setting Radio Preferences
Select the SETTINGS screen icon
to display the Settings menu and
the following may display:
Time and Date: SeeClock on
page 5-5.
Language (Current Language):
This will set the display language in
the radio and instrument cluster.
Select to display a list of languages.
Select
oBACK to go back to the
previous menu.
Valet Mode:
Using the circular numeric keypad,
enter a four-digit code:
1. Turn the MENU knob to highlight a number.
2. Press the MENU knob to select it. Do this for each one of the
four digits. Select Enter to go to
the confirmation screen.
3. Re-enter the four-digit code. Select LOCK to lock the system. 4. Enter the four-digit code to
unlock the system. Select
o
BACK to go back to the
previous menu.
Radio: See“Radio Setup” later in
this section.
Vehicle: SeeVehicle
Personalization on page 5-46.
Display: Press the MENU knob to
turn the display on or off.
Return to Factory Settings: See
“Return to Factory Settings” later in
this section.
Software Information: Press the
MENU knob to select Save Vehicle
Info to USB. Press the MENU knob
again to start downloading the
vehicle information to the USB.
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Black plate (11,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-11
Channel Not Available:This
previously assigned station is no
longer assigned.
No XM Signal/Reception May Be
Blocked: The vehicle may be in a
location where the SiriusXM signal
is being blocked. When the vehicle
is moved into an open area, the
signal should return.
XM Radio ID: When tuned to
station 0, displays the SiriusXM
eight-digit radio ID label. This label
is needed to activate the service.
Check XM Antenna: If this
message does not clear within a
short period of time, the receiver or
antenna could have a fault. Consult
with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference with the
radio. Unplug the phone or turn it off
if this happens.
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Black plate (12,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-12 Infotainment System
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.
Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna
The roof antenna is for OnStar®,
SiriusXM®Satellite Radio, and GPS
(Global Positioning System), if the
vehicle has these features. Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.
Pandora Internet Radio
If equipped, Pandora®is a free
Internet radio service that streams
personalized radio stations based
on artists, tracks, genres, and
comedians. Create stations using
the Pandora website or Smartphone
application, then use
-(thumbs up)
or
,(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
www.pandora.com. Pandora may
not be available in Canada or
Mexico.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android®or
BlackBerry®through Bluetooth. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls -
Base Radio) on page 7-34 or
Bluetooth (Voice Recognition - Base
Radio) on page 7-38 orBluetooth
(Overview) on page 7-32 or
Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-43 orBluetooth (Voice
Recognition - Base Connected
Radio) on page 7-48. For first time
use, set up the stations before
connecting to the vehicle. The
Pandora icon will be available on
the Home Page.
When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
“Acquiring Pandora Radio Station.”
Launch times can be significant.
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Infotainment System 7-13
Using the iPhone
1. Plug the device into the USBport. The phone screen must be
unlocked.
2. Launch Pandora from the Home Page by selecting the
Pandora icon.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Launch Pandora by selecting Pandora on the Home Page.
If nothing happens when the
available Pandora screen button is
selected, download the latest
Pandora application and retry. The login screen may display on the
device.
Pandora Menus
Select Menu on the Pandora
main page.
Pandora has a menu with the
following:
Tone Settings:
Select to adjust the
tone settings. See AM-FM Radio on
page 7-8.
Bookmark Artist: Select to
bookmark the artist.
Bookmark Song: Select to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 7-8.
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.}(Bookmarks): When selected
during a track, a choice displays to
bookmark the artist or track. This
sends the bookmark to the Pandora
account.
,(Thumbs Down): When
selected, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-(Thumbs Up): When selected,
Pandora stores this information and
-is highlighted for the remainder of
the track. This helps Pandora
choose which tracks should play on
this station.
d(Next Track): When selected,
Pandora changes to the next track.
rorj(Play/Pause): Select to play
or pause playback.
Page 218 of 546
Black plate (14,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-14 Infotainment System
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle. 3. Wait about 30 seconds, and try
to connect the device again. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls
- Base Radio) on page 7-34 or
Bluetooth (Voice Recognition -
Base Radio) on page 7-38 or
Bluetooth (Overview) on
page 7-32 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-43
or Bluetooth (Voice Recognition
- Base Connected Radio) on
page 7-48.
Unable to Start Pandora
If the device is unable to launch
Pandora:.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.Have at least one station
created.
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Press OK to dismiss.
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5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-15
Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.
.Device needs to be charged.
.Application needs to be
relaunched.
.Connection between phone and
radio lost.
.An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable.
Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device: Not signed in or Pandora
is down for maintenance.
No Stations Available: No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection.: A few
conditions for loss of Internet
connection are:
.The connected device loses its
cellular connection.
.The device does not support
Internet connectivity.
.The device is not in the vehicle.
.The Bluetooth signal is lost. No skips remaining for this
station or permitted during
advertisements:
.The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
.Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see a dealer
for assistance.
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Black plate (21,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 7-21
Genres:
1. Turn the MENU knob to highlightand press to view the genres
stored on the iPod.
2. Turn the MENU knob to highlight and press to select a genre
name to view a list of artists of
that genre.
3. Turn the MENU knob to highlight and press to select to view
albums by that artist.
4. Turn the MENU knob to highlight and press to select an album to
view songs.
5. Turn the MENU knob to highlight and press to select the song
from the list to begin playback.
Songs:
1. Turn the MENU knob to highlight and press to view a list of all
songs stored on the iPod.
2. Turn the MENU knob to highlight and press to select the song
from the list to begin playback.Playing from an iPhone®
or iPad®
This feature supports iPhone 3G,
iPhone 3GS, iPhone 4, and iPad.
Follow the same instructions as
stated earlier for using an iPod.
SD Card Reader
This vehicle has an SD card reader
in the center console. See Center
Console Storage on page 4-3.
1. Plug the SD card into the reader.
2. Press the MEDIA button to select the SD device.
If an SD card has already been
connected, but a different source is
currently active, press the MEDIA
screen button repeatedly to cycle
through all of the available audio
source screens, until the SD card
screen is shown.
Playing Music from the SD Card
An SD Card is played the same way
a USB device is played. See USB
Port on page 7-18.
Auxiliary Jack
The AUX jack is in the center
console. See Center Console
Storage on page 4-3.
Possible auxiliary audio sources
include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly
to scroll through all of the available
audio source screens, until the AUX
source screen is shown.
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7-22 Infotainment System
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press the MENU knob to display the
AUX menu and the following may
display:
Tone Settings:Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM Radio
on page 7-8.
Auto Volume: If equipped, see
“Playing an Audio CD.”
EQ (Equalizer) Settings:
If equipped, this feature adjusts the
pre-defined equalizer settings. See
“EQ (Equalizer) Settings” inAM-FM
Radio on page 7-8.Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Infotainment Controls -
Base Radio) on page 7-34 or
Bluetooth (Voice Recognition - Base
Radio) on page 7-38 orBluetooth
(Overview) on page 7-32 or
Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-43 orBluetooth (Voice
Recognition - Base Connected
Radio) on page 7-48 for help pairing
a device.
Volume and song selection may be
controlled using the Infotainment
controls or on the phone/device.
If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both phone/device and
the Infotainment system.
Music can be launched by pressing
the MEDIA screen button on the
Home Page. To play music via Bluetooth:
1. Power on the device, and pair to
connect the device.
2. Once paired, go into the audio application from the Home Page
or via the application tray. Select
MEDIA until Bluetooth displays.
Bluetooth Audio Menu
Press the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Tone: Select + or −to adjust the
tone settings. See AM-FM Radio on
page 7-8.
Press
oBACK to go back to the
previous menu.
Manage Bluetooth Devices: Select
to go to the Bluetooth page to add
or delete devices.
When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
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Infotainment System 7-23
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.
Navigation
OnStar®System
An OnStar®subscriber has the
ability to connect to the OnStar
system (if equipped) and ask an
OnStar Advisor to download a
destination into the embedded
navigation system. OnStar will send
address information and location
coordinates of the destination into
the navigation system.
OnStar Turn-by-Turn Navigation
Select the MENU screen button to
go to the Turn-by-Turn menu.
The Turn-by-Turn menu consists of
the following options:
.Update Route (only shows if the
vehicle is off the route)
.Cancel Route
.My Destination
.Route Preview
.Repeat
When the system is downloading a
route, the only option available is
Cancel Route. Once the route is
downloaded, the additional list items
display.