phone CHEVROLET SILVERADO 2017 3.G Service Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
228 Infotainment System
infotainment system aresuccessfully paired, thePHONE screen is displayed onthe infotainment system.
When the connection fails, a failuremessage is displayed on theinfotainment system.
If a Bluetooth device was previouslyconnected, the infotainment systemexecutes the auto connection.However, if the Bluetooth setting onthe Bluetooth device is turned off, afailure message is displayed on theinfotainment system.
Pairing a Phone - No SSP andPaired Device
When a paired device is on theinfotainment system and SSP is notsupported:
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the desired device topair. When the Bluetoothdevice and infotainment system
are successfully paired,Z/5
is displayed on the pair devicescreen. If no desired device isavailable go to Step 5.
5. Touch Search Device to searchfor the desired device.
6. Touch the desired device topair on the searched listscreen.
7. Input the PersonalIdentification Number (PIN)code (default: 1234) to theBluetooth device. When theBluetooth device andinfotainment system are
successfully paired,Z/5is
displayed on the pair devicescreen.
.The connected phone is
highlighted by5.
.Z/5indicates the hands-free
and phone music functions areenabled.
.5indicates only the hands-free
function is enabled.
.Zindicates only Bluetooth
music is enabled.
Connecting a Paired BluetoothDevice
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the device to beconnected.
Checking the BluetoothConnection
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. The paired device will show.
Disconnecting a Bluetooth Device
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 229
4. Touch the name of the deviceto be disconnected.
5. Touch Disconnect.
Deleting a Bluetooth Device
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the device to delete.
5. TouchY.
6. Touch Delete.
Bluetooth Music
Before playing Bluetooth music,read the following information.
.AcellphoneorBluetoothdevicethat supports Advanced AudioDistribution Profile (A2DP)versions over 1.2 must beregistered and connected to theproduct.
.From the cell phone or Bluetoothdevice, find the Bluetooth devicetype to set/connect the item as astereo headset.
.ewill appear on the screen if
the stereo headset issuccessfully connected.
.The sound played by theBluetooth device is deliveredthrough the infotainment system.
.Bluetooth music can be playedonly when a Bluetooth devicehas been connected. To playBluetooth music, connect theBluetooth phone to theinfotainment system.
.If the Bluetooth device isdisconnected while playingphone music, the music isdiscontinued. The audiostreaming function may not besupported in some Bluetoothphones. Only one function canbe used at a time between theBluetooth hands-free or Phonemusic function. For example,if you convert to Bluetoothhands-free while playing Phonemusic, the music isdiscontinued. Playing music fromthe car is not possible whenthere are no music files stored inthe cell phone.
Playing Bluetooth Music
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch Bluetooth.
Pause
To u c hjto pause.
To u c hrto resume.
Playing the Next Song
To u c hl.
Playing the Previous Song
To u c hgwithin two seconds of
playback time to play theprevious song.
Returning to the Beginning of theCurrent Song
To u c hgafter two seconds of
playback time.
Search
To u c h a n d h o l dgorlto rewind
or fast forward.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
230 Infotainment System
Playing Music Randomly
To u c hZduring playback. Touch
again to return to normal play.
This function may not be supporteddepending on the bluetooth device.
Do not change the track too quicklywhen playing Bluetooth music.
Conditions that may occur whenplaying Bluetooth music:
.It takes time to transmit datafrom the bluetooth device to theinfotainment system.
.If the cell phone or Bluetoothdevice is not in the waitingscreen mode, it may notautomatically play.
.The infotainment systemtransmits the order to play fromthe bluetooth device in theBluetooth music play mode.If this is done in a differentmode, then the device transmitsthe order to stop. Depending onthe bluetooth device options, thisorder to play/stop may take timeto activate.
.If the Bluetooth music playbackis not functioning, then check tosee if the bluetooth device is inthe waiting screen mode.
.Sounds may be cut off duringthe Bluetooth music playback.
.The infotainment system outputsthe audio from the cell phone orBluetooth device as it istransmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto™and/orApple CarPlay™capability may beavailable through a compatiblesmartphone. If available, aPROJECTION icon will appear asAndroid Auto or Car Play on theHome Page of the infotainmentdisplay.
To u s e A n d r o i d A u t o a n d / o r A p p l eCarPlay:
1. Download the Android Autoapp to your phone from theGoogle™Play store. There is
no app required for AppleCarPlay. Use the latestavailable operation system.
2. Connect your Android phone orApple iPhone by using thecompatible phone USB cableand plugging into a USB dataport. For best performance, usethe device’sfactory-providedUSB cable. Aftermarket orthird-party cables maynot work.
The PROJECTION icon on theHome Page will change to AndroidAuto or Apple CarPlay dependingon the phone. Android Auto and/orApple CarPlay may automaticallylaunch upon USB connection. If not,touch the ANDROID AUTO and/orAPPLE CARPLAY icon on theHome Page to launch.
For further information on howto set up Android Auto and AppleCarPlay in the vehicle, seewww.my.chevrolet.com for the U.S.and www.chevroletowner.ca forCanada only orCustomerAssistance Offices0474.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 231
Android Auto is provided by Googleand is subject to Google’stermsand privacy policy. CarPlay isprovided by Apple and is subject toApple’stermsandprivacypolicy.For Android Auto support seehttps://support.google.com/androidauto or Apple CarPlaysupport at https://www.apple.com/ios/carplay/. Apple or Google maychange or suspend availability atany time. Android Auto is atrademark of Google Inc.; AppleCarPlay is a trademark of Apple Inc.
Trademarks and
License Agreements
FCC Information
SeeRadio FrequencyStatement0482.
"Made for iPod" and "Made foriPhone" mean that an electronicaccessory has been designed toconnect specifically to iPod oriPhone and has been certified bythe developer to meet Appleperformance standards. Apple is notresponsible for the operation of thisdevice or its compliance with safetyand regulatory standards. Pleasenote that the use of this accessorywith iPod or iPhone may affectwireless performance. iPhone®,iPod®,iPodclassic®,iPodnano®,
iPod shuffle®,andiPodtouch®aretrademarks of Apple Inc., registeredin the U.S. and other countries.
Fees and Taxes: Subscription fee,taxes, one time activation fee, andother fees may apply. Subscriptionfee is consumer only. All fees andprogramming subject to change.Subscriptions subject to CustomerAgreement available atwww.siriusxm.com. SiriusXM®
service only available in the48 contiguous United States andCanada.
In Canada: Some deterioration ofservice may occur in extremenorthern latitudes. This is beyondthe control of SiriusXM®SatelliteRadio.
Explicit Language Notice: Channelswith frequent explicit language areindicated with an“XL”preceding the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Driving and Operating 247
Fuel Additives . . . . . . . . . . . . . . . . 312E85 or FlexFuel . . . . . . . . . . . . . . 312Filling the Tank . . . . . . . . . . . . . . . 313Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 315
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 315Driving Characteristics andTo w i n g T i p s . . . . . . . . . . . . . . . . . 3 1 5Trailer Towing . . . . . . . . . . . . . . . . 318To w i n g E q u i p m e n t . . . . . . . . . . . . 3 3 5Trailer Sway Control (TSC) . . . 344
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 345Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . 345Pickup Conversion toChassis Cab . . . . . . . . . . . . . . . . 349
Driving Information
Distracted Driving
Distraction comes in many formsand can take your focus from thetask of driving. Exercise goodjudgment and do not let otheractivities divert your attention awayfrom the road. Many localgovernments have enacted lawsregarding driver distraction. Becomefamiliar with the local laws inyour area.
To a v o i d d i s t r a c t e d d r i v i n g , k e e pyour eyes on the road, keep yourhands on the steering wheel, andfocus your attention on driving.
.Do not use a phone indemanding driving situations.Use a hands-free method toplace or receive necessaryphone calls.
.Watch the road. Do not read,take notes, or look upinformation on phones or otherelectronic devices.
.Designate a front seatpassenger to handle potentialdistractions.
.Become familiar with vehiclefeatures before driving, such asprogramming favorite radiostations and adjusting climatecontrol and seat settings.Program all trip information intoany navigation device prior todriving.
.Wait until the vehicle is parkedto retrieve items that have fallento the floor.
.Stop or park the vehicle to tendto children.
.Keep pets in an appropriatecarrier or restraint.
.Avoid stressful conversationswhile driving, whether with apassenger or on a cell phone.
{Warning
Ta k i n g y o u r e y e s o f f t h e r o a d t o o
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
248 Driving and Operating
Refer to the infotainment section formore information on using thatsystem and the navigation system,if equipped, including pairing andusing a cell phone.
Defensive Driving
Defensive driving means“alwaysexpect the unexpected.”The firststep in driving defensively is to wearthe safety belt. SeeSafetyBelts066.
.Assume that other road users(pedestrians, bicyclists, andother drivers) are going to becareless and make mistakes.Anticipate what they might doand be ready.
.Allow enough following distancebetween you and the driver infront of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated withdrinking and driving is a globaltragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
asmallamountofalcohol.You
can have a serious—or even
fatal—collision if you drive after
drinking.
Do not drink and drive or ride with
adriverwhohasbeendrinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and acceleratingare important factors in helping tocontrol a vehicle while driving.
Braking
Braking action involves perceptiontime and reaction time. Deciding topush the brake pedal is perceptiontime. Actually doing it isreaction time.
Average driver reaction time isabout three-quarters of a second. Inthat time, a vehicle moving at100 km/h (60 mph) travels 20 m(66 ft), which could be a lot ofdistance in an emergency.
Helpful braking tips to keep in mindinclude:
.Keep enough distance betweenyou and the vehicle in frontof you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while thevehicle is being driven, brakenormally but do not pump thebrakes. Doing so could make thepedal harder to push down. If theengine stops, there will be somepower brake assist but it will beused when the brake is applied.Once the power assist is used up, itcan take longer to stop and thebrake pedal will be harder to push.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Driving and Operating 313
not use the fuel if the ethanolcontent is greater than 85%. Fuelmixtures that do not meet ASTM orCGSB specifications can affectdriveability and could cause themalfunction indicator lamp tocome on.
For the 6.0L V8 engine, afterrefueling, the vehicle calculates thecomposition of the fuel. It is notrecommended to repeatedly switchbetween fuels. If fuels are switchedfrequently, add as much fuel aspossible and do not add less than11 L ( 3 g a l ) w h e n r e f u e l i n g . D r i v e a tleast 11 km (7 mi) immediately afterrefueling to allow the vehicle toadapt to the change in ethanolconcentration.
Because E85 or FlexFuel has lessenergy per liter (gallon) thangasoline, the vehicle will need to berefilled more often. SeeFilling theTa n k0313.
Caution
Some additives are not
compatible with E85 or FlexFuel
and can harm the vehicle's fuel
system. Do not add anything to
E85 or FlexFuel. Damage caused
by additives would not be covered
by the vehicle warranty.
Caution
Do not use fuel containing
methanol. It can corrode metal
parts in the fuel system and also
damage plastic and rubber parts.
That damage would not be
covered under the vehicle
warranty.
Filling the Tank
If the vehicle has a diesel engine,see the Duramax diesel supplementfor more information.
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
.To h e l p a v o i d i n j u r i e s t o y o uand others, read and followall the instructions on thefuel pump island.
.Turn off the engine whenrefueling.
.Keep sparks, flames, andsmoking materials awayfrom fuel.
.Do not leave the fuel pumpunattended.
.Do not use a cell phonewhile refueling.
.Do not reenter the vehiclewhile pumping fuel.
.Keep children away fromthe fuel pump and never letchildren pump fuel.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Driving and Operating 315
{Warning
Attempting to refuel without using
the funnel adapter may cause fuel
spillage and damage the capless
fuel system. This could cause a
fire and you or others could be
badly burned and the vehicle
could be damaged.
3. Remove and clean the funneladapter and return to thestorage location.
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
(Continued)
Warning (Continued)
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
.Use approved fuelcontainers.
.Remove the container fromthe vehicle, trunk, or pickupbed before filling.
.Place the container on theground.
.Place the nozzle inside thefill opening of the containerbefore dispensing fuel, andkeep it in contact with the fillopening until filling iscomplete.
.Fill the container no morethan 95% full to allow forexpansion.
.Do not smoke, lightmatches, or use lighterswhile pumping fuel.
.Avoid using cell phones orother electronic devices.
Trailer Towing
General Towing
Information
Only use towing equipment that hasbeen designed for the vehicle.Contact your dealer or traileringdealer for assistance with preparingthe vehicle for towing a trailer. Readthe entire section before towing atrailer.
For towing a disabled vehicle, seeTo w i n g t h e V e h i c l e0436.Fortowing the vehicle behind anothervehicle such as a motor home, seeRecreational Vehicle Towing0437.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.Become familiar with the stateand local laws that apply totrailer towing.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 473
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot beresolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, you
may reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better BusinessBureaus, Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 475
Canada
General Motors of CanadaCompanyCustomer Care Centre,Mail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7www.gm.ca
1-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For TextTe l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user in
the U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0467.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.