steering CHEVROLET SILVERADO 2017 3.G Service Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
216 Infotainment System
Phone
Bluetooth (Overview)
Instructions for using the cell phonemay differ between infotainmentsystems. The base radio and baseradio with touchscreen instructionsare included in this manual. See theinfotainment manual for instructionson the uplevel radios.
Bluetooth-capable systems caninteract with many cell phones,allowing:
.Placement and receipt of calls inahands-freemode.
.Sharing of the cell phone’saddress book or contact list withthe vehicle.
To m i n i m i z e d r i v e r d i s t r a c t i o n ,before driving, and with the vehicleparked:
.Become familiar with thefeatures of the cell phone.Organize the phone book andcontact lists clearly and delete
duplicate or rarely used entries.If possible, program speed dialor other shortcuts.
.Review the controls andoperation of the infotainmentsystem.
.Pair cell phone(s) to the vehicle.The system may not work withall cell phones. See“Pairing”inthis section.
.If the cell phone has voicedialing capability, learn to usethat feature to access theaddress book or contact list.
.See“Deleting a Paired Phone”and/or“Deleting a BluetoothDevice”in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Ta k i n g y o u r e y e s o f f t h e r o a d t o o
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth systemcan use a Bluetooth-capable cellphone with a Hands-Free Profile tomake and receive phone calls. Theinfotainment system and voicerecognition are used to control thesystem. The system can be usedwhile in ON/RUN or ACC/ACCESSORY. The range of theBluetooth system can be up to 9.1 m(30 ft). Not all phones support allfunctions and not all phones workwith the Bluetooth system. For U.S.and Canada only, see www.gm.com/bluetooth for more information aboutcompatible phones.
Bluetooth Controls
Use the buttons on the instrumentpanel, faceplate, and the steeringwheel to operate the Bluetoothsystem.
Steering Wheel Controls
g:Press to answer incoming calls,confirm system information, andstart voice recognition.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
220 Infotainment System
The Recent Calls menu allows youto access the phone numbers fromthe Incoming Calls, Outgoing Calls,and Missed Calls menus on the cellphone to make a call.
To m a k e a c a l l u s i n g t h eContacts menu:
1. From the Home Page, turn theMENU knob, then press toselect the PHONE screenbutton.
2. Turn the MENU knob tohighlight Contacts and press toselect.
3. Turn the MENU knob tohighlight the letter group andpress to select.
4. Turn the MENU knob tohighlight the contact and pressto select.
5. Turn the MENU knob tohighlight the desired number,then press the MENU knob tocall the contact.
To m a k e a c a l l u s i n g t h e R e c e n tCalls menu:
1. From the Home Page, turn theMENU knob, then press toselect the PHONE screenbutton.
2. Turn the MENU knob tohighlight Recent Calls andpress to select.
If necessary, select betweenMissed, Recent, and Sent callsby pressing the button belowthe appropriate screen button.
3. Turn the MENU knob tohighlight the contact or thephone number.
4. Press the MENU knob to callthe contact.
Making a Call Using the
Keypad
To m a k e a c a l l :
1. From the Home Page, turn theMENU knob, then press toselect the PHONE screenbutton.
2. Turn the MENU knob andpress to select Keypad.
3. Turn the MENU knob tohighlight the first digit andpress to select. Continue thisprocess through the number.To c a l l , p r e s s t h e b u t t o n j u s tbelow the CALL screen button.
Accepting or Declining a Call
When an incoming call is received,the infotainment system mutes andaringtoneisheardinthevehicle.
Accepting a Call
To a c c e p t a c a l l , d o o n e o f t h efollowing:
.Press the button just below theANSWER screen button.
.Pressgon the steering wheel
controls.
Declining a Call
To d e c l i n e a c a l l , d o o n e o f t h efollowing:
.Press the button just below theIGNORE screen button.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 221
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported onthe Bluetooth phone and enabled bythe wireless service carrier to work.
Accepting a Call Waiting Call
To a c c e p t a c a l l w a i t i n g c a l l , d o o n eof the following:
.Press the button just below theSWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To d e c l i n e a c a l l w a i t i n g c a l l , d o o n eof the following:
.Press the button just below theIGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To e n d a c a l l , d o o n e o f t h efollowing:
.Press the button just below theEND screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system cansend numbers during a call. This isused when calling a menu-drivenphone system.
1. When a call is active, press thebutton just below the KEYPADscreen button.
2. Turn the MENU knob tohighlight the first digit andpress to select.
If not initially in the phoneapplication, from the Home Page,turn the MENU knob, then press toselect the PHONE screen button.From the PHONE main menu, turnthe MENU knob to highlight ActiveCall and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To u s e v o i c e r e c o g n i t i o n , p r e s sg
on the steering wheel. Use thecommands below for the variousvoice features. For additionalinformation, say“Help”while youare in a voice recognition menu.
Pairing
Pairing a Phone
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Pair.”The systemresponds with instructions andafour-digitPersonalIdentification Number (PIN).The PIN is used in Step 5.
4. Start the pairing process on thecell phone that you want topair. For help with this process,see your cell phonemanufacturer's user guide.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Infotainment System 227
paired. If the automatic downloaddoes not occur, proceed with thephone book download on thephone.
Pairing a Phone - SSP and NoPaired Device
When there is no paired device onthe infotainment system and SimpleSecure Pairing (SSP) is supported:
1. Press{.
2. Touch PHONE, press#on the
faceplate, or pressgon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device topair on the searched listscreen.
5. Touch Yes on the pop-upscreen of the Bluetooth deviceand infotainment system.
6. When the Bluetooth device andinfotainment system aresuccessfully paired, the phonescreen is displayed on theinfotainment system.
Pairing a Phone - SSP and PairedDevice
When a paired device is on theinfotainment system and SSP issupported:
1. Press{.
2. Touch Settings.
3. Touch Bluetooth, then DeviceManagement.
4. Touch the desired device topair. When the Bluetoothdevice and infotainment system
are successfully paired,Z/5
is displayed on the pair devicescreen. If no desired device isavailable go to Step 5.
5. Touch Search Device to searchfor the desired device.
6. Touch the desired device topair on the searched listscreen.
7. Touch Yes on the pop-upscreen of the Bluetooth deviceand infotainment system.
.The connected phone is
highlighted by5.
.Z/5indicates the hands-free
and phone music functions areenabled.
.5indicates only the hands-free
function is enabled.
.Zindicates only Bluetooth
music is enabled.
Pairing a Phone - No SSP and NoPaired Device
When there is no paired device onthe infotainment system and SSP isnot supported:
1. Press{.
2. Touch PHONE, press#on the
faceplate, or pressgon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device topair on the searched listscreen.
5. Input the PersonalIdentification Number (PIN)code (default: 1234) to theBluetooth device. When theBluetooth device and

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
246 Driving and Operating
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 247Defensive Driving . . . . . . . . . . . . . 248Drunk Driving . . . . . . . . . . . . . . . . . 248Control of a Vehicle . . . . . . . . . . . 248Braking . . . . . . . . . . . . . . . . . . . . . . . 248Steering . . . . . . . . . . . . . . . . . . . . . . 249Off-Road Recovery . . . . . . . . . . . 250Loss of Control . . . . . . . . . . . . . . . 250Off-Road Driving . . . . . . . . . . . . . 251Driving on Wet Roads . . . . . . . . 255Hill and Mountain Roads . . . . . 256Winter Driving . . . . . . . . . . . . . . . . 257If the Vehicle Is Stuck . . . . . . . . 258Vehicle Load Limits . . . . . . . . . . . 259Truck-Camper LoadingInformation . . . . . . . . . . . . . . . . . . 265
Starting and Operating
New Vehicle Break-In . . . . . . . . . 267Adjustable Throttle and BrakePedal . . . . . . . . . . . . . . . . . . . . . . . 267Ignition Positions . . . . . . . . . . . . . 268Starting the Engine . . . . . . . . . . . 269Fast Idle System . . . . . . . . . . . . . 271
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 271Engine Coolant Heater . . . . . . . 272Shifting Into Park . . . . . . . . . . . . . 273Shifting out of Park . . . . . . . . . . . 275Parking (ManualTransmission) . . . . . . . . . . . . . . . 275Parking over ThingsThat Burn . . . . . . . . . . . . . . . . . . . 275Active Fuel Management®.... 275
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 276Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 277
Automatic Transmission
Automatic Transmission . . . . . . 277Manual Mode . . . . . . . . . . . . . . . . . 280To w / H a u l M o d e . . . . . . . . . . . . . . . 2 8 2
Manual Transmission
Manual Transmission . . . . . . . . . 283
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 284
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 292Parking Brake . . . . . . . . . . . . . . . . 293Brake Assist . . . . . . . . . . . . . . . . . . 294
Hill Start Assist (HSA) . . . . . . . . 294
Ride Control Systems
Traction Control/ElectronicStability Control . . . . . . . . . . . . . 295Hill Descent Control (HDC) . . . 297Locking Rear Axle . . . . . . . . . . . . 298
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 298
Driver Assistance Systems
Driver Assistance Systems . . . 301Assistance Systems forParking or Backing . . . . . . . . . . 302Assistance Systems forDriving . . . . . . . . . . . . . . . . . . . . . . 304Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . . 304Forward AutomaticBraking (FAB) . . . . . . . . . . . . . . . 306Lane Departure Warning(LDW) (2500/3500Series) . . . . . . . . . . . . . . . . . . . . . . 307Lane Keep Assist (LKA) (1500Series) . . . . . . . . . . . . . . . . . . . . . . 309
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 311California FuelRequirements . . . . . . . . . . . . . . . 312Fuels in Foreign Countries . . . 312

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Driving and Operating 247
Fuel Additives . . . . . . . . . . . . . . . . 312E85 or FlexFuel . . . . . . . . . . . . . . 312Filling the Tank . . . . . . . . . . . . . . . 313Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 315
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 315Driving Characteristics andTo w i n g T i p s . . . . . . . . . . . . . . . . . 3 1 5Trailer Towing . . . . . . . . . . . . . . . . 318To w i n g E q u i p m e n t . . . . . . . . . . . . 3 3 5Trailer Sway Control (TSC) . . . 344
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 345Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . 345Pickup Conversion toChassis Cab . . . . . . . . . . . . . . . . 349
Driving Information
Distracted Driving
Distraction comes in many formsand can take your focus from thetask of driving. Exercise goodjudgment and do not let otheractivities divert your attention awayfrom the road. Many localgovernments have enacted lawsregarding driver distraction. Becomefamiliar with the local laws inyour area.
To a v o i d d i s t r a c t e d d r i v i n g , k e e pyour eyes on the road, keep yourhands on the steering wheel, andfocus your attention on driving.
.Do not use a phone indemanding driving situations.Use a hands-free method toplace or receive necessaryphone calls.
.Watch the road. Do not read,take notes, or look upinformation on phones or otherelectronic devices.
.Designate a front seatpassenger to handle potentialdistractions.
.Become familiar with vehiclefeatures before driving, such asprogramming favorite radiostations and adjusting climatecontrol and seat settings.Program all trip information intoany navigation device prior todriving.
.Wait until the vehicle is parkedto retrieve items that have fallento the floor.
.Stop or park the vehicle to tendto children.
.Keep pets in an appropriatecarrier or restraint.
.Avoid stressful conversationswhile driving, whether with apassenger or on a cell phone.
{Warning
Ta k i n g y o u r e y e s o f f t h e r o a d t o o
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
248 Driving and Operating
Refer to the infotainment section formore information on using thatsystem and the navigation system,if equipped, including pairing andusing a cell phone.
Defensive Driving
Defensive driving means“alwaysexpect the unexpected.”The firststep in driving defensively is to wearthe safety belt. SeeSafetyBelts066.
.Assume that other road users(pedestrians, bicyclists, andother drivers) are going to becareless and make mistakes.Anticipate what they might doand be ready.
.Allow enough following distancebetween you and the driver infront of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated withdrinking and driving is a globaltragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
asmallamountofalcohol.You
can have a serious—or even
fatal—collision if you drive after
drinking.
Do not drink and drive or ride with
adriverwhohasbeendrinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and acceleratingare important factors in helping tocontrol a vehicle while driving.
Braking
Braking action involves perceptiontime and reaction time. Deciding topush the brake pedal is perceptiontime. Actually doing it isreaction time.
Average driver reaction time isabout three-quarters of a second. Inthat time, a vehicle moving at100 km/h (60 mph) travels 20 m(66 ft), which could be a lot ofdistance in an emergency.
Helpful braking tips to keep in mindinclude:
.Keep enough distance betweenyou and the vehicle in frontof you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while thevehicle is being driven, brakenormally but do not pump thebrakes. Doing so could make thepedal harder to push down. If theengine stops, there will be somepower brake assist but it will beused when the brake is applied.Once the power assist is used up, itcan take longer to stop and thebrake pedal will be harder to push.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Driving and Operating 249
Steering
Electric Power Steering (1500
Series)
If the vehicle has electric powersteering, it does not have powersteering fluid. Regular maintenanceis not required.
If power steering assist is lost dueto a system malfunction, the vehiclecan be steered, but may requireincreased effort. See your dealer ifthere is a problem.
If the steering wheel is turned until itreaches the end of its travel, and isheld in that position for an extendedperiod of time, power steering assistmay be reduced.
If the steering assist is used for anextended period of time, powerassist may be reduced.
Normal use of the power steeringassist should return when thesystem cools down.
See specific vehicle steeringmessages underSteering SystemMessages0156.
Hydraulic Power Steering
(2500/3500 Series)
(2500/3500 Series–All RegularCab, Double Cab/Crew Cabwithout Digital Steer Assist)
The power steering system mayrequire maintenance. SeePowerSteering Fluid (1500 Series)0375orPower Steering Fluid (2500/3500Series)0375.
If power steering assist is lostbecause the engine stops or thesystem malfunctions, the vehiclecan be steered but may requireincreased effort. See your dealer.
(2500/3500 Series–Double Cab/Crew Cab with Digital SteerAssist)
The vehicle has a Digital SteerAssist power steering system thatvaries the amount of effort requiredto steer the vehicle. Less steeringeffort is required at slower speeds.At faster speeds, the steering effortincreases. The system helps thesteering wheel return to center atlow speeds. Pressing the Tow/Haul
button adjusts steering effort fordriving conditions described inTo w /Haul Mode0282.
The power steering system mayrequire maintenance. SeePowerSteering Fluid (1500 Series)0375orPower Steering Fluid (2500/3500Series)0375.
If power steering assist is lostbecause the engine stops or thesystem malfunctions, the vehiclecan be steered but may requireincreased effort. See your dealer.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds,
damage may occur to the power
steering system and there may be
loss of power steering assist.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
250 Driving and Operating
Curve Tips
.Ta k e c u r v e s a t a r e a s o n a b l espeed.
.Reduce speed before entering acurve.
.Maintain a reasonable steadyspeed through the curve.
.Wait until the vehicle is out ofthe curve before acceleratinggently into the straightaway.
Steering in Emergencies
.There are some situations whensteering around a problem maybe more effective than braking.
.Holding both sides of thesteering wheel allows you to turn180 degrees without removingahand.
.Antilock Brake System (ABS)allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can dropoff the edge of a road onto theshoulder while driving. Followthese tips:
1. Ease off the accelerator andthen, if there is nothing in theway, steer the vehicle so that itstraddles the edge of thepavement.
2. Turn the steering wheel aboutone-eighth of a turn, until theright front tire contacts thepavement edge.
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids thatcorrespond to the vehicle's threecontrol systems:
.Braking Skid—wheels are notrolling.
.Steering or Cornering Skid—too much speed or steering in acurve causes tires to slip andlose cornering force.
.Acceleration Skid—too muchthrottle causes the drivingwheels to spin.
Defensive drivers avoid most skidsby taking reasonable care suited toexisting conditions, and by notoverdriving those conditions. Butskids are always possible.
If the vehicle starts to slide, followthese suggestions:
.Ease your foot off theaccelerator pedal and steer theway you want the vehicle to go.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Driving and Operating 251
The vehicle may straighten out.Be ready for a second skid if itoccurs.
.Slow down and adjust yourdriving according to weatherconditions. Stopping distancecan be longer and vehiclecontrol can be affected whentraction is reduced by water,snow, ice, gravel, or othermaterial on the road. Learn torecognize warning clues—suchas enough water, ice, or packedsnow on the road to make amirrored surface—and slowdown when you have any doubt.
.Try to avoid sudden steering,acceleration, or braking,including reducing vehicle speedby shifting to a lower gear. Anysudden changes could causethe tires to slide.
Remember: Antilock brakes helpavoid only the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can beused for off-road driving. Vehicleswithout four-wheel drive and
vehicles not equipped with AllTe r r a i n ( AT ) o r O n - O f f R o a d ( O O R )tires must not be driven off-roadexcept on a level, solid surface. Forcontact information about theoriginal equipment tires, see thewarranty manual.
One of the best ways for successfuloff-road driving is to control thespeed.
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.Have all necessary maintenanceand service work completed.
.Fuel the vehicle, fill fluid levels,and check inflation pressure inall tires, including the spare,if equipped.
.Read all the information aboutfour-wheel-drive vehicles in thismanual.
.Remove any underbody airdeflector, if equipped. Re-attachthe air deflector after off-roaddriving.
.SeeHill Descent Control(HDC)0297
.Know the local laws that apply tooff-road driving.
To g a i n m o r e g r o u n d c l e a r a n c e i fneeded, it may be necessary toremove the front fascia lower airdam. However, driving without theair dam reduces fuel economy.
Caution
Operating the vehicle for
extended periods without the front
fascia lower air dam installed can
cause improper airflow to the
engine. Reattach the front fascia
air dam after off-road driving.