infotainment CHEVROLET SILVERADO 2024 User Guide

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Keys, Doors, and Windows 35
1. When the approaching vehicle is a longdistance away, the image in the main
mirror is small and near the inboard
edge of the mirror.
2. As the vehicle gets closer, the image in the main mirror gets larger and moves
outboard.
3. As the vehicle enters the blind zone, the image transitions from the main mirror
to the blind spot mirror.
4. When the vehicle is in the blind zone, the image only appears in the blind spot
mirror.
Using the Outside Mirror with the Blind
Spot Mirror
1. Set the main mirror so that the side ofthe vehicle can just be seen and the
blind spot mirror has an
unobstructed view.
2. When checking for traffic or before changing a lane, look at the main driver/
passenger side mirror to observe traffic
in the adjacent lane, behind your vehicle.
Check the blind spot mirror for a vehicle
in the blind zone. Then, glance over your
shoulder to double check before moving
slowly into the adjacent lane.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind your vehicle.
Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it rearward for
nighttime use to avoid glare from the
headlamps from behind.
Automatic Dimming Rearview
Mirror
If equipped, the mirror will automatically
reduce the glare of the headlamps from
behind. The dimming feature comes on each
time the vehicle is started.
Rear Camera Mirror
If equipped, this automatic dimming mirror
provides a wide angle camera view of the
area behind the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
40 Keys, Doors, and Windows
If equipped, pull the window switch up fully
and quickly release to express close the
window.
Briefly press or pull the window switch in
the same direction to stop that window’s
express movement.
Express Window Down
L: If equipped, this button will be on the
center stack.
Press and hold
Lto open all windows.
Release
Lto stop all movement.
Use the power window switches to close
each window.
Window Automatic Reversal System
The express-close feature will reverse
window movement if it comes in contact
with an object. Extreme cold or ice could
cause the window to auto-reverse. The
window will operate normally after the
object or condition is removed.
Automatic Reversal System Override
{Warning
If automatic reversal system override is
active, the window will not reverse
automatically. You or others could be
injured and the window could be
damaged. Before using automatic reversal
system override, make sure that all
people and obstructions are clear of the
window path.
When the engine is on, override the
automatic reversal system by pulling and
holding the window switch if conditions
prevent it from closing.
Programming the Power Windows
Programming may be necessary if the
vehicle battery has been disconnected or
discharged. If the window is unable to
express-up, program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to accessory mode. 3. Partially open the window to be
programmed. Then close it and continue
to pull the switch briefly after the
window has fully closed.
4. Open the window and continue to press the switch briefly after the window has
fully opened.
Remote Window Operation
If equipped, this feature allows the windows
to be opened remotely. If enabled in vehicle
settings, double press and hold
Kon the
remote key. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
54 Seats and Restraints
Questions and Answers About Seat Belts
Q: Will I be trapped in the vehicle after acrash if I am wearing a seat belt?
A: You could be— whether you are
wearing a seat belt or not. Your chance
of being conscious during and after a
crash, so you canunbuckle and get out,
is much greater if you are belted.
Q: If my vehicle has airbags, why should I have to wear seat belts?
A: Airbags are supplemental systems only.
They work withseat belts —not instead
of them. Whether or not an airbag is
provided, all occupants still have to
buckle up to get the most protection.
Also, in nearly all states and in all
Canadian provinces, the law requires
wearing seat belts.
Buckle To Drive
If equipped, this feature delays the vehicle
from shifting out of P (Park) when the driver
seat belt is not buckled. The Buckle to Drive
feature must be turned ON in the
infotainment system to work. To turn the
Buckle to Drive feature on or off, select
Settings > Vehicle > Buckle to Drive. See
Teen Driver 0179, if equipped. If the vehicle is on and the brake pedal is
pressed with the vehicle in P (Park) but the
driver seat belt is not buckled, a message
displays in the Driver Information
Center (DIC) and the vehicle will be delayed
from shifting out of P (Park). Buckle the
driver seat belt to clear the message and
shift out of P (Park). Shifting from P (Park)
will be delayed once for each time the
vehicle is started.
For some fleet vehicles, the feature is
always ON and cannot be turned OFF in the
infotainment system. The vehicle will be
delayed from shifting from P (Park) each
time the driver attempts to do so while the
driver seat belt is not buckled. Turning the
vehicle off then on will not change this
condition.
On some models, Buckle to Drive may also
delay shifting out of P (Park) if a front
passenger seat belt is unbuckled. A message
displays in the DIC. Buckle the front
passenger seat belt to shift out of P (Park).
This feature may delay the vehicle from
shifting out of P (Park) if an object, such as
a briefcase, handbag, grocery bag, laptop,
or other electronic device, is on the front
passenger seat. If this happens, remove the
object from the seat or buckle the seat belt
to shift out of P (Park).
If the driver, or on some vehicles, the
present front passenger remains unbuckled,
the DIC message will turn off after several
seconds and the vehicle can be shifted out
of P (Park). See
“Seat Belts”and“Child
Restraints” in the Index for information
about the importance of proper
restraint use.
If the driver seat belt or the front passenger
seat belt is unbuckled when driving, the seat
belt reminder chime and light(s) will come
on. See Seat Belt Reminders 0115. This
feature may not function properly if the
airbag readiness light is on. See Airbag
Readiness Light 0116.
How to Wear Seat Belts Properly
Follow these rules for everyone's protection.
There are additional things to know about
seat belts and children, including smaller
children and infants. If a child will be riding
in the vehicle, see Older Children071 or
Infants and Young Children 072. Review and
follow the rules for children in addition to
the following rules.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/15/22
102 Instruments and Controls
If the ignition is turned off while the wipers
are performing wipes due to windshield
washing, the wipers continue to run until
they reach the base of the windshield.
Rain Sense
If equipped with Rain Sense and the feature
is turned on, a sensor near the top center of
the windshield detects the amount of water
on the windshield and controls the
frequency of the windshield wiper based on
the current sensitivity setting.
Keep this area of the windshield clear of
debris to allow for best system performance.
To turn the Rain Sense feature on or off, see
“Rain Sense Wipers”under Settings >
Vehicle > Comfort and Convenience > Rain
Sense > Enable/Disable.
If Rain Sense is enabled in Settings, turning
the wiper lever to INT will activate Rain
Sense. Front Surround Vision Camera Wash
If equipped, pressLon the windshield
wiper lever to spray washer fluid on the
front surround vision camera lens. See
Surround Vision System 0248.
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, Electronic Stability
Control (ESC), and vehicle speed information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time/Date" under
Settings (Uplevel Radio) 0177 or
Settings (Base Radio) 0175.
Power Outlets
Accessory power outlets can be used to plug
in electrical equipment, such as a cell phone
or MP3 player.
Rear of Front Center Console
The vehicle has one accessory power outlet
under the climate control system and one
accessory power outlet on the rear of the
center console, if equipped, or on the rear of
the bench seat, if equipped.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/15/22
104 Instruments and Controls
An indicator light on the outlet illuminates
when power is provided to the outlet and
no system fault is detected. The outlets will
not operate when the ignition is off, the
DC/AC switch is not pressed, or the plug is
not fully seated into the outlet.
If equipment is connected using more than
400 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off.
Do not use a power outlet with a missing or
damaged cover.
The power outlet is not designed for the
following, and may not work properly if
they are plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging on the center console in
front of the cupholders. The system
operates at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power
output of the system is capable of charging
at a rate up to 3 amp (15 W), as requested
by the compatible smartphone. SeeRadio
Frequency Statement 0407.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, during a Bluetooth phone
call, or when phone projection (e.g. Apple
CarPlay / Android Auto) is active. See
Retained Accessory Power (RAP) 0214. The operating temperature is
−40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/15/22
Instruments and Controls 105
To charge a compatible smartphone:1. Confirm the smartphone is capable of wireless charging.
2. Remove all objects from the charging pad. The system may not charge if there
are any objects between the smartphone
and charger.
3. Place the smartphone face up against the rear of the charger.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it. A thick smartphone case may prevent
the charger from working, or reduce the
charging performance. See your dealer
for additional information.
4. A green
]will appear on the
infotainment display, next to the phone
icon. This indicates that the smartphone
is detected.
5. If a smartphone is placed on the charger and
]turns off or turns yellow, remove
the smartphone and any objects from
the pad. Turn the smartphone
180 degrees and wait a few seconds
before placing/aligning it on the pad
again.
6. If a smartphone is placed on the charger and
]turns red, the charger and/or the
smartphone is overheated. Remove the
smartphone and any objects from the
charger in order to cool the system.
The smartphone may become warm during
charging. This is normal. In warmer
temperatures, the speed of charging may be
reduced. Software Acknowledgements
Certain Wireless Charging Module product
from LG Electronics, Inc. ("LGE") contains the
open source software detailed below. Refer
to the indicated open source licenses (as are
included following this notice) for the terms
and conditions of their use.
OSS Notice Information
To obtain the source code that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers and copyright notices
are available for download. LG Electronics
will also provide open source code to you
on CD-ROM for a charge covering the cost of
performing such distribution (such as the
cost of media, shipping, and handling) upon
email request to [email protected]. This
offer is valid for three (3) years from the
date on which you purchased the product.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/15/22
Instruments and Controls 133
English Off Road View Shown, Metric Similar
Off Road View : This displays the speed
view along with indicators for vehicle ahead,
Lane Departure Warning/Lane Keep Assist,
trailer sway, four-wheel drive status, and
pedestrian advisory. Off-road information
such as pitch angle, steering angle, and
rolling angle is also shown.
Temporary Overlays
Infotainment: Audio, and Phone, are
temporary overlays linked to cluster layouts.English Audio Overlay Shown, Metric Similar
English Phone Overlay Shown, Metric Similar
Audio/Phone Overlay : This displays digital
speed, indicators from speed view along
with audio/phone information, vehicle ahead
indicator, Lane Departure Warning/Lane
Keep Assist, Adaptive Cruise Control, and set
speed. The current radio station, media type,
and incoming calls will also be displayed. Audio overlays display when the audio app
is selected on the instrument cluster. All
HUD views may briefly display audio
information when the driver uses the
steering wheel controls to adjust the audio
settings appearing in the instrument cluster.
Incoming phone calls appearing in the
instrument cluster, may also display in any
HUD view.
Care of the HUD
Clean the inside of the windshield to remove
any dirt or film that could reduce the
sharpness or clarity of the HUD image.
Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe the lens
gently, then dry it.
HUD Troubleshooting
Check that:
.Nothing is covering the HUD lens.
.The HUD brightness setting is not too
dim or too bright.
.The HUD is adjusted to the proper height.
.Polarized sunglasses are not worn.
.The windshield and HUD lens are clean.
If the HUD image is not correct, contact
your dealer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
146 Lighting
Rear Reading Lamps
The rear reading lamps are over the rear
seats.
Press the lamp lens to turn the rear reading
lamps on or off.
Lighting Features
Entry Lighting
The interior lamps turn on when pressingK
on the remote key or opening any doors,
and the dome lamp control is in the door
position.
Some exterior lamps also turn on when
pressing
Kon the remote key or opening
any doors. Low-Beam lamps will only turn
on briefly at night, or in areas with limited
lighting. All lamps will gradually fade out after about
30 seconds.
Entry lighting can be disabled manually by
closing all doors, pressing
Qon the remote
key, or starting the vehicle.
This feature can be changed. On the
infotainment home page, select Settings
T
VehicleTVehicle Locator Lights.
Exit Lighting
Some exterior lamps and interior lamps turn
on when the driver door is opened after the
vehicle is turned off.
The exterior and interior lamps remain on
for a set amount of time, then automatically
turn off.
The interior lights turn on when the vehicle
is turned off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
This feature can be changed. On the
infotainment home screen, select Settings
T
VehicleTExit Lighting.
Battery Load Management
The vehicle has Electric Power Management
(EPM), which estimates the battery's
temperature and state of charge. It then
adjusts the voltage for best performance
and extended life of the battery.
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. The
voltmeter gauge or the voltage display on
the Driver Information Center (DIC),
if equipped, may show the voltage moving
up or down. This is normal. If there is a
problem, an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the power that
is needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, fog lamps, rear window
defogger, climate control fan at high speed,

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview (Base Radio) . . . . . . . . . . . . . . . . . 149
Overview (Uplevel Radio) . . . . . . . . . . . . . . 150
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Software Updates . . . . . . . . . . . . . . . . . . . . . . 154
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 154
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 156
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 157
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 158
Audio Players
Avoiding Untrusted Media Devices . . . . . 158
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Bluetooth Audio (Base Radio) . . . . . . . . . . 158
Bluetooth Audio (Uplevel Radio) . . . . . . . 159
Navigation
Using the Navigation System . . . . . . . . . 160
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 161
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Global Positioning System (GPS) . . . . . . . 162
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 162
Problems with Route Guidance . . . . . . . . 163
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 163
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 165
Bluetooth (Pairing and Using a Phonefor Uplevel Radio) . . . . . . . . . . . . . . . . . . . 165
Bluetooth (Pairing and Using a Phone for Base Radio) . . . . . . . . . . . . . . . . . . . . . . 169
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . . 174
Settings
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 175
Settings (Uplevel Radio) . . . . . . . . . . . . . . . . 177
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 149
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0193.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview (Base Radio)
Infotainment System
The infotainment system is controlled by using the infotainment display, controls on the
center stack, steering wheel controls, and voice recognition, if available.
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto (Base Radio) 0172 or
Apple CarPlay and Android Auto
(Uplevel Radio) 0174.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio (Base
Radio) 0154 orAM-FM Radio
(Uplevel Radio) 0156.