infotainment CHEVROLET SILVERADO 2500 2018 User Guide

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 133
Warning (Continued)
rings, paper clips, or cards,
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
To charge a compatible smartphone:1. Remove all objects from the charging pad. The system may
not charge if there are any
objects between the
smartphone and charging pad.
2. Place the smartphone face up against the alignment rib on the
charge pad.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may
prevent the wireless charger
from working, or may reduce
the charging performance. See
your dealer for additional
information.
3. The
}will appear on theV
on the infotainment display.
This indicates that the
smartphone is properly
positioned and charging. If a
smartphone is placed on the
charging pad and
}does not
display, remove the
smartphone from the pad, turn it 180 degrees, and wait
three seconds before placing/
aligning the smartphone on the
pad again.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source
software detailed below. Refer to
the indicated open source licenses
(as are included following this
notice) for the terms and conditions
of their use.
OSS Notice Information
To obtain the source code that is
contained in this product, please
visit http://opensource.lge.com. In
addition to the source code, all
referred license terms, warranty
disclaimers and copyright notices
are available for download. LG
Electronics will also provide open
source code to you on CD-ROM for
a charge covering the cost of
performing such distribution (such
as the cost of media, shipping, and
handling) upon email request to
[email protected]. This offer is

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
160 Instruments and Controls
Vehicle
Personalization
Use the audio system controls to
access the personalization menus
for customizing vehicle features.
The following are all possible
personalization features. Depending
on the vehicle, some may not be
available.
Base Radio Audio System
Controls
{:Press to access the Home
Page Menu.
QorR: Touch to scroll through the
menus or setup items.
0: Touch to exit or return to the
previous screen or menu.
Uplevel Radio Audio System
Controls
1. Touch the desired feature to display a list of available
options.
2. Select the desired feature setting. 3. Press
oBACK on the center
stack or touch
0to return to
the previous menu or exit.
Turn the ignition on to access the
Settings menu, then select
SETTINGS from the Home Page on
the infotainment display.
Personalization Menus
The following list of menu items may
be available:
. Time and Date
. Rear Seat Reminder
. Language
. Video Voice-Over
. Valet Mode
. Teen Driver
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. USB Auto Launch .
Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Detailed information for each menu
follows.
Time and Date
Manually set the time and date. See
Clock 0130.
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Select Off or On.
Language
Select Language, then select from
the available language(s).

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 161
The selected language will display
on the system, and voice
recognition will reflect the selected
language.
Video Voice-Over
Select Off or On.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.
To enable valet mode:1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch Back to
go back to the previous menu.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Radio
Select and the following may
display:
. Manage Favorites
. Number of Favorites Shown
. Audible Touch Feedback
. Text Scroll
. Tone Settings
. Auto Volume
. Maximum Startup Volume
. Audio Cue Volume
Manage Favorites
This allows favorites to be edited.
See “Manage Favorites” in
“Settings” under“Radio” in the
infotainment manual.
Number of Favorites Shown
Select to set the number of favorites
to display.
Select the desired number or select
Auto and the infotainment system
will automatically adjust the number
of favorites shown. Audible Touch Feedback
This allows Audible Touch
Feedback to be turned on or off.
Select Off or On.
Text Scroll
Select to see text scroll on the
screen.
Select Off or On.
Tone Settings
Select to adjust the radio tone. See
“Tone Settings”
inAM-FM Radio
0 185.
Auto Volume
This feature adjusts the volume
based on vehicle speed and
ambient noise.
Select Off, Low, Medium-Low,
Medium, Medium-High, or High.
Maximum Startup Volume
This feature sets the maximum
startup volume. If the vehicle is
started and the volume is greater
than this level, the volume is

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
164 Instruments and Controls
Select Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Select Off or On.
Remote Lock, Unlock, Start
Select and the following may
display:
.Remote Unlock Light Feedback
. Remote Lock Feedback
. Remote Door Unlock
. Remote Start Auto Cool Seats
. Remote Start Auto Heat Seats
Remote Unlock Light Feedback
When on, the exterior lamps will
flash when unlocking the vehicle
with the RKE transmitter.
Select Off or Flash Lights. Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
Select Off, Lights and Horn, Lights
Only, or Horn Only.
Remote Door Unlock
This allows selection of which doors
will unlock when pressingKon the
RKE transmitter.
Select All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this
feature will turn the ventilated seats
on when using remote start on
warm days.
Select Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on
cold days.
Select Off or On.
Bluetooth
Select and the following may
display:
. Pair New Device
. Discoverable
. Device Management
. Ringtones
. Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” underBluetooth
(Overview) 0203 orBluetooth
(Infotainment Controls) 0205 or
“Pairing” in“Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Discoverable
This allows the system to find a
device.
Select Off or On.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 165
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Select to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tones.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT. Type a new number,
then select Save.
Text Message Alerts
This allows the feature to be turned
on or off.
Select Off or On.
Apple CarPlay
Select and the following may
display:
.Apple CarPlay
. Manage Apple CarPlay Devices Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Apple CarPlay Devices
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed.
Android Auto
Select and the following may
display:
.
Android Auto
. Manage Android Auto Devices
Android Auto
This feature allows Android devices
to be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed.
USB Auto Launch
This allows Android and Apple
CarPlay devices to automatically
connect when plugged into the
USB port.
Select Off or On.
Voice
Select and the following may
display:
. Confidence Threshold
. Prompt Length
. Audio Feedback Speed
. Display “What Can I Say?” Tips
Confidence Threshold
This feature allows the adjustment
of the sensitivity of the speech
recognition system.
Select Confirm More or
Confirm Less.
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
166 Instruments and Controls
Audio Feedback Speed
This feature adjusts the audio
feedback speed.
Select Slow, Medium, or Fast.
Display“What Can I Say?” Tips
This feature gives voice
command tips.
Select Off or On.
Display
Select and the following may
display:
. Calibrate Touchscreen
. Turn Display Off
Calibrate Touchscreen
Select to calibrate the touchscreen,
then follow the prompts.
Turn Display Off
Select to turn the display off. Touch
anywhere on the infotainment
display or press any infotainment
controls on the center stack to turn
the display on.
Rear Camera
Select and the following may
display:
. Guidance Lines
. Rear Park Assist Symbols
Guidance Lines
Select to turn Off or On. See
Assistance Systems for Parking or
Backing 0280.
Rear Park Assist Symbols
Select to turn Off or On. See
Assistance Systems for Parking or
Backing 0280.
Return to Factory Settings
Select and the following may
display:
.
Restore Vehicle Settings
. Clear All Private Data
. Restore Radio Settings
Restore Vehicle Settings
This allows selection of restoring
vehicle settings.
Select Restore or Cancel. Clear All Private Data
This allows selection to clear all
private information from the vehicle.
Select Delete or Cancel.
Restore Radio Settings
This allows selection to restore
radio settings.
Select Restore or Cancel.
Software Information
Select to view or update the
infotainment system current
software information.
Wi-Fi
Select and the following may
display:
.
Wi-Fi
. Manage Wi-Fi Networks
Wi-Fi
This feature allows Wi-Fi networks
to be turned off or on.
Select Off or On.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 181
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 181
Theft-Deterrent Feature . . . . . . 182
Overview . . . . . . . . . . . . . . . . . . . . . 183
Home Page . . . . . . . . . . . . . . . . . . 184
Software Updates . . . . . . . . . . . . 184
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 185
Satellite Radio . . . . . . . . . . . . . . . . 187
Radio Reception . . . . . . . . . . . . . . 188
Fixed Mast Antenna . . . . . . . . . . 189
Multi-Band Antenna . . . . . . . . . . 189
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 190
USB Port . . . . . . . . . . . . . . . . . . . . . 190
Auxiliary Jack . . . . . . . . . . . . . . . . 195
Bluetooth Audio . . . . . . . . . . . . . . 196
Voice Recognition
Voice Recognition . . . . . . . . . . . . 197
Phone
Bluetooth (Overview) . . . . . . . . . 203 Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 205
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 209
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . 210
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
182 Infotainment System
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0227.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0251. Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
TheftLock is designed to discourage
theft of the vehicle's radio by
learning a portion of the Vehicle
Identification Number (VIN). The
radio does not operate if it is stolen
or moved to a different vehicle.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 183
Overview1.{
.Press to go to the Home
Page. See Home Page
0 184.
2.
7
. Radio: Press and release to
go to the previous station or
channel. Press and hold to
fast seek the next strongest
previous station or channel.
. USB/Bluetooth Music/
Pictures: Press and hold to
go to the previous content.
Press and hold to fast
rewind.
3.
O
. Press to turn the power on.
. Press and hold to turn the
power off.
. Press to mute the system
when on.
. Turn to decrease or
increase the volume.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
184 Infotainment System
4.6
.Radio: Press and release to
go to the next station or
channel. Press and hold to
fast seek the next strongest
station or channel.
. USB/Bluetooth Music/
Pictures: Press and hold to
go to the next content.
Press and hold to fast
forward.
5.
#
. Press and release to
access the phone screen,
answer an incoming call,
or access the device home
screen. Press and hold to
access Press to Talk.
Home Page
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Home Page Features
Press{to go to the Home Page.
Audio : Touch to select AM, FM,
SiriusXM (if equipped), USB/iPod/
Bluetooth Audio, or AUX.
Gallery : Touch to view a picture or
movie.
Phone : Touch to activate the
phone features (if equipped).
See Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Projection : Touch to access
supported devices when connected.
See USB Port 0190. Settings :
Touch to access the
Personalization menu. See Vehicle
Personalization 0160.
Climate : Touch to access the
Climate menu. See Dual Automatic
Climate Control System 0220.
OnStar : If equipped, touch to
access the OnStar menu. See
OnStar Overview 0463.Software Updates
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen