automatic transmission CHEVROLET SILVERADO 2500 2019 User Guide
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Page 249 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
248 Driving and Operating
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location. 4. Come to a complete stop. Shift
to P (Park) with an automatic
transmission, or Neutral with a
manual transmission. Push the
key all the way in toward the
steering column, then turn the
ignition to LOCK/OFF.
5. Set the parking brake. See Parking Brake 0271.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the
vehicle must be pushed or towed.
See Retained Accessory Power
(RAP) 0251. From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) :
This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position on automatic transmission
vehicles.
Page 250 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 249
If the key is left in ON/RUN with the
engine off, the battery could drain
and the vehicle may not start.
3 (START) :This is the position that
starts the engine. When the engine
starts, release the key. The ignition
returns to ON/RUN for driving.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 318.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the power steering
system and there may be loss of
power steering assist.
Place the transmission in the
proper gear.
Automatic Transmission
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as the engine gets warm.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), hold the ignition switch
in the START position to
continue engine cranking.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
(Continued)
Page 257 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
256 Driving and Operating
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
SeeShifting Into Park 0253 and
Engine Exhaust 0255.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0294.Automatic
Transmission
If equipped, there is an electronic
shift lever position indicator within
the instrument cluster. This display
comes on when the ignition key is
turned on.
There are several different positions
for the shift lever.
Heavy-Duty 6-Speed Automatic
Transmission Shown, Others
Similar
See “Range Selection Mode” under
Manual Mode 0259.
P : This position locks the rear
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily. When parked on a hill, especially
when the vehicle has a heavy load,
you might notice an increase in the
effort to shift out of P (Park). See
“Torque Lock”
underShifting Into
Park 0253
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park 0253 and
Driving Characteristics and
Towing Tips 0294.
Page 258 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 257
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear—2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Four-Wheel Drive 0262.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped. To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see
If
the Vehicle Is Stuck 0237.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
Also, use N (Neutral) when the
vehicle is being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
Page 260 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 259
Caution (Continued)
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking
If equipped with a gasoline engine
and an automatic transmission,
Normal Mode Grade Braking is
enabled when the vehicle is started,
but is not enabled in Range
Selection Mode. It assists in
maintaining desired vehicle speeds
when driving on downhill grades by
using the engine and transmission
to slow the vehicle. The first time
the system engages for each
ignition key cycle, a DIC message
will be displayed.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
five seconds. When the button is
released, the requested mode
change is made. A DIC message
displays.For other forms of grade braking,
see
Tow/Haul Mode 0261 and
Cruise Control 0276.
Kickdown Mode
If equipped, the accelerator pedal
provides an additional downshift
after pressing through the kickdown
feature.
It requires extra pedal pressure near
the end of its travel to engage.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears. To use this feature:
1. Move the shift lever to L (Manual Mode).
2. Press the plus/minus buttons on the shift lever to select the
desired range of gears for
current driving conditions.
With an 8-speed automatic
transmission, hold the plus/minus
buttons on the shift lever to select
the highest or lowest range
available for the current vehicle
speed.
When the shift lever is moved from
D (Drive) to L (Manual Mode), a
number displays next to the L,
indicating the current transmission
range.
This number is the highest gear that
the transmission will command while
operating in L (Manual Mode). All
gears below that number are
available. As driving conditions
change, the transmission can
automatically shift to lower gears.
For example, when L5 is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the
Page 261 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
260 Driving and Operating
transmission, but 6 (Sixth) cannot be
used until the plus/minus button on
the shift lever is used to change to
the range.
In vehicles with gasoline engines,
when the shift lever is moved from
D (Drive) to L (Manual Mode), a
downshift may occur. The gear that
the transmission is operating in
when the shift lever is moved from
D (Drive) to L (Manual Mode)
determines if a downshift occurs.
See the following chart.6-Speed Automatic Transmission
Gear before shifting from
D (Drive) to L (Manual Mode) 6th 5th 4th 3rd 2nd 1st
Range after shifting from
D (Drive) to L (Manual Mode) L4 L4 L3 L2 L2 L1
8-Speed Automatic Transmission Gear before
shifting from
D (Drive) to
L (Manual Mode) 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after
shifting from
D (Drive) to
L (Manual Mode) –
Tow/Haul not
engaged L6 L6 L5 L4 L3 L3 L2 L1
Range after
shifting from
D (Drive) to
L (Manual Mode) –
Tow/Haul engaged L6 L5 L4 L3 L3 L3 L2 L1
Page 262 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 261
Grade Braking is not available when
Range Selection Mode is active.
SeeTow/Haul Mode 0261.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust brake,
it can also be used, but will not
automatically downshift the
transmission. See “Exhaust Brake”
in the Duramax diesel supplement.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Low Traction Mode
If equipped, Low Traction Mode
assists in vehicle acceleration when
road conditions are slippery, such
as with ice or snow. While the
vehicle is at a stop, select L2 using
Range Selection Mode. This will
limit torque to the wheels and help
to prevent the tires from spinning.
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce
shift cycling. This provides
increased performance, vehicle
control, and enhanced transmission and engine cooling when driving
down steep hills or mountain
grades, when towing, or when
hauling heavy loads.
The selector button is on the end of
the shift lever. Turn the Tow/Haul
Mode on and off by pressing the
button. When the Tow/Haul Mode is
enabled, a light on the instrument
cluster will come on.
See
Tow/Haul Mode Light 0150 and
Hill and Mountain Roads 0235.
Also see “Tow/Haul Mode” under
Towing Equipment 0306.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See “Tow/Haul Mode” listed
previously and Manual Mode0259.
Tow/Haul Mode Grade Braking
assists in maintaining desired
vehicle speeds when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
Page 263 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
262 Driving and Operating
If equipped, on vehicles with a
gasoline engine, to disable or
enable Tow/Haul Grade Braking
within the current ignition key cycle,
press and hold the Tow/Haul button
for five seconds. When the button is
released, the requested mode
change is made. A DIC message is
displayed.
On vehicles with a diesel engine,
Tow/Haul Mode Grade Braking can
be enabled or disabled by pressing
the Tow/Haul Mode button. Use the
exhaust brake and Tow/Haul Mode
for maximum grade braking.
SeeTowing Equipment 0306.
For other forms of grade braking,
see Automatic Transmission 0256
and Cruise Control 0276.Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Read the appropriate section for
transfer case operation before
using.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in
4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.
. Make the transfer case harder to
shift, and cause it to run noisier.
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear —2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Shifting Into Park 0253.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
Engagement noise and bump when
shifting between 4
nand 4mor from
N (Neutral), with the engine running,
is normal.
Page 268 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 267
Shifting Out of N (Neutral)
To shift:1. Set the parking brake and apply the brake pedal.
2. Turn the ignition on with the engine off.
3. Shift the transmission to N (Neutral).
4. Turn the transfer case knob to 2
m.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
5. Release the parking brake.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
6. Start the engine and shift the transmission to the
desired gear.
Automatic Transfer Case
If equipped, use the transfer case
knob next to the steering wheel to
shift into and out of four-wheel drive.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case.
If the indicator mark on the knob
does not match up with the light
then that likely means the knob was
moved when the ignition was off. The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
traction conditions are variable.
When driving in AUTO, the front
axle is engaged, and the vehicle's
power is sent to the front and rear
Page 269 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
268 Driving and Operating
wheels automatically based on
driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
Do not use AUTO mode,
if equipped, to park on a steep
grade with poor traction such as ice,
snow, mud, or gravel. In AUTO
mode only the rear wheels will hold
the vehicle from sliding when
parked. If parking on a steep grade,
use 4
mto keep all four wheels
engaged.
4
m(Four-Wheel Drive High) : Use
this position when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
n
when driving off-road in deep sand,
deep mud, or deep snow, and while
climbing or descending steep hills. Shifting into 4
nwill turn Traction
Control and StabiliTrak off. See
Traction Control/Electronic Stability
Control 0273.
Shifting Into 4
mor AUTO
Turn the knob to the 4
mor AUTO
position at any speed, except from
4
n. The indicator light will flash
while shifting and will remain on
when the shift is completed.
Shifting Into 2
m
Turn the knob to 2mat any speed,
except when shifting from 4
n. The
indicator light will flash while shifting
and will remain on when the shift is
completed.
Shifting Into 4
n
When 4nis engaged, keep vehicle
speed below 72 km/h (45 mph).
To shift:
1. The ignition must be on and the vehicle must be stopped or
moving less than 5 km/h (3 mph) with the transmission
in N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Turn the knob to 4
n. Wait for
the 4
nindicator light to stop
flashing before shifting the
transmission into gear.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is in gear and/or
moving more than 5 km/h (3 mph),
the 4
nindicator light will flash for
30 seconds and not complete the
shift. After 30 seconds the transfer
case will shift to 4
m. Turn the knob
to 4
mto display the indicator. With
the vehicle moving less than 5 km/h
(3 mph), and the transmission in
N (Neutral), attempt the shift again.