four wheel drive CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0238.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0227.
Driver Mode Control 0238 (If
Equipped).
2. Air Vents 0182.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 170.
Windshield Wiper/Washer
0 120.
4. Head-Up Display (HUD) 0152
(If Equipped).
5. Instrument Cluster 0127.
6. Shift Lever. See Automatic
Transmission 0221.
Range Selection Mode. See
Manual Mode 0224.
7. Light Sensor. See Automatic
Headlamp System 0168.
8. Infotainment 0176. 9.
Climate Control Systems 0177
(If Equipped).
Dual Automatic Climate Control
System 0179 (If Equipped).
10. Heated and Ventilated Front
Seats 061 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 257.
gTraction Control/Electronic
Stability Control 0235.
|Hazard Warning Flashers
0 169.
ALane Keep Assist (LKA)
(1500 Series) 0278 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 277 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0237.
jPower Assist Steps 036 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 28.
DC/AC Switch. See Power
Outlets 0122.
hAuto Stop Disable Switch
(If Equipped). See Stop/Start
System 0213.
LExpress Window Down
Button (If Equipped). See
Power Windows 049.
Tow/Haul Mode 0226 (On
Some Models).
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0122.
13. Power Outlets 0122.
14. USB Port. See the infotainment manual.
15. Wireless Charging 0124 (If
Equipped).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
118 Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 119
Steering Wheel Controls . . . . . . 120
Heated Steering Wheel . . . . . . . 120
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Windshield Wiper/Washer . . . . 120
Compass . . . . . . . . . . . . . . . . . . . . . 121
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 121
Power Outlets . . . . . . . . . . . . . . . . 122
Wireless Charging . . . . . . . . . . . . 124
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 126
Instrument Cluster . . . . . . . . . . . . 127
Speedometer . . . . . . . . . . . . . . . . . 131
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Trip Odometer . . . . . . . . . . . . . . . . 131
Tachometer . . . . . . . . . . . . . . . . . . . 132
Fuel Gauge . . . . . . . . . . . . . . . . . . . 132
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 133
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 134 Voltmeter Gauge . . . . . . . . . . . . . 135
Seat Belt Reminders . . . . . . . . . 135
Airbag Readiness Light . . . . . . . 136
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 136
Charging System Light . . . . . . . 137
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 138
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 140
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 140
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 141
Four-Wheel-Drive Light . . . . . . . 141
Tow/Haul Mode Light . . . . . . . . . 142
Hill Descent Control Light . . . . 142
Lane Departure Warning (LDW) Light (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 142
Lane Keep Assist (LKA) Light (1500 Series) . . . . . . . . . . . . . . . 142
Vehicle Ahead Indicator . . . . . . 143
Pedestrian Ahead Indicator . . . 143
Traction Off Light . . . . . . . . . . . . . 143
Traction Control System (TCS)/ Electronic Stability Control
Light . . . . . . . . . . . . . . . . . . . . . . . . 143 Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . 144
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . 144
Driver Mode Control Light . . . . 145
Tire Pressure Light . . . . . . . . . . . 145
Engine Oil Pressure Light
(Uplevel Cluster) . . . . . . . . . . . . 146
Low Fuel Warning Light . . . . . . 146
Security Light . . . . . . . . . . . . . . . . . 146
High-Beam On Light . . . . . . . . . . 146
Front Fog Lamp Light . . . . . . . . . 147
Lamps On Reminder . . . . . . . . . 147
Cruise Control Light . . . . . . . . . . 147
Door Ajar Light . . . . . . . . . . . . . . . 147
Information Displays
Driver Information Center (DIC) (Base Level) . . . . . . . . . . . . . . . . 148
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . 149
Head-Up Display (HUD) . . . . . . 152
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 155
Engine Power Messages . . . . . 156
Vehicle Speed Messages . . . . . 156
Vehicle Personalization
Vehicle Personalization . . . . . . . 156

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 141
Service Electric Parking
Brake Light
This light should come on briefly
when starting the vehicle. If it does
not come on, have it fixed so it will
be ready to warn if there is a
problem.
If this light stays on, take the vehicle
to your dealer as soon as possible.
See the information for the Electric
Parking Brake underElectric
Parking Brake 0233. A message
may also display in the Driver
Information Center (DIC).
Antilock Brake System
(ABS) Warning Light
This warning light should come on
briefly when the vehicle is turned
on. If the light does not come on,
have it fixed so it will be ready to
warn if there is a problem.
If the light comes on while driving,
safely stop as soon as it is possible
and turn off the vehicle. Then turn
on the vehicle again to reset the
system.
If the ABS warning light stays on,
or comes on again while driving, the
vehicle needs service. A chime may
also sound when the light stays on.
If the ABS warning light is the only
light on, the vehicle has regular
brakes, but ABS is not functioning. If both the ABS warning light and
the brake system warning light are
on, ABS is not functioning and there
is a problem with the regular brakes.
See your dealer for service.
See
Brake System Warning Light
0 140.
Four-Wheel-Drive Light
Auto Mode Shown, Other Modes
Similar
If equipped, the four-wheel-drive
light displays what mode the vehicle
is in. The light will show each mode:
2WD, 4HI, AUTO (all transfer
cases); 4LOW and N (two-speed
transfer case only).
The light will flash when a shift is in
progress. Once the shift is complete
the light will be steady.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
142 Instruments and Controls
If the light turns amber, there may
be a malfunction with the
four-wheel-drive system. See your
dealer.
SeeFour-Wheel Drive 0227.
Tow/Haul Mode Light
For vehicles with the Tow/Haul
Mode feature, this light comes on
when the Tow/Haul Mode has been
activated.
See Tow/Haul Mode 0226.
Hill Descent Control Light
If equipped, the Hill Descent Control
light comes on when the system is
ready for use. When the light
flashes, the system is active.
See Hill Descent Control (HDC)
0 237.
Lane Departure Warning
(LDW) Light (2500/3500
Series)
This light is green if LDW is on and
ready to operate.
This light changes to amber and
flashes to indicate that the lane
marking has been crossed without
using a turn signal in that direction.
See Lane Departure Warning (LDW)
(2500/3500 Series) 0277.
Lane Keep Assist (LKA)
Light (1500 Series)
After the vehicle is started, this light
turns off and stays off if LKA has not
been turned on or is unavailable.
If available, this light is white if LKA
is turned on, but not ready to assist.
This light is green if LKA is turned
on and is ready to assist.
LKA may assist by gently turning
the steering wheel if the vehicle
approaches a detected lane
marking. The LKA light is amber
when assisting.
This light flashes amber as a Lane
Departure Warning (LDW) alert, to
indicate that the lane marking has
been crossed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
152 Instruments and Controls
Transmission Fluid
Temperature :Shows the
temperature of the automatic
transmission fluid in either degrees
Celsius (°C) or degrees
Fahrenheit (°F).
Trailer Brake : On vehicles with the
Integrated Trailer Brake Control
(ITBC) system, the trailer brake
display appears in the DIC.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
TRAILER OUTPUT shows the
power output to the trailer any time
a trailer with electric brakes is
connected. Output is displayed as a
bar graph. Dotted lines may appear
in the OUTPUT display if a trailer is
not connected.
Off Road : Displays vehicle pitch
and roll information, road wheel
angle, and four-wheel drive (4WD)
status. Follow Distance :
If equipped, the
current follow time to the vehicle
ahead is displayed as a time value
on this page.
Driver Assistance : If equipped,
shows information for Lane Keep
Assist (LKA) and Forward Collision
Alert (FCA).
Info Page Options : Scroll to
choose which info pages appear on
the DIC. Press the thumbwheel to
select or deselect.
Blank Page : Shows no
information.
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or
too high in your field of view, it
may take you more time to see
things you need to see when it is
dark outside. Be sure to keep the
HUD image dim and placed low in
your field of view. If equipped with HUD, some
information about the operation of
the vehicle is projected onto the
windshield. The image is projected
through the HUD lens on top of the
instrument panel. The information
appears as an image focused out
toward the front of the vehicle.
Caution
If you try to use the HUD image
as a parking aid, you may
misjudge the distance and
damage your vehicle. Do not use
the HUD image as a parking aid.
The HUD information can be
displayed in various languages. The
speedometer reading and other
numerical values can be displayed
in either English or metric units.
The language selection is changed
through the radio, and the units of
measurement is changed through
the instrument cluster. See
“Settings” in the infotainment
manual and “Options”under
Instrument Cluster 0127.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
154 Instruments and Controls
HUD Rotation: Press the
thumbwheel while Adjust Rotation is
highlighted to enter Adjust Mode.
Scroll to adjust the angle of the
HUD display. Press the thumbwheel
to confirm and save the setting. This
feature may only be available in
P (Park).
Speed Limit Style Adjustment
If equipped, the speed limit style
can be changed to a speed limit bar
or speed limit sign from the Options
menu in the instrument cluster.
Press the thumbwheel while Speed
Limit Style is highlighted to change
the speed sign style or to turn it off.
HUD Views
There are four views in the HUD.
Some vehicle information and
vehicle messages or alerts may be
displayed in any view.
English Shown, Metric Similar
Speed View : This displays the
speedometer reading in English or
metric units, and speed limit. Some
information only appears on
vehicles that have these features,
and when they are active.
English Shown, Metric Similar
Active Safety View : This displays
the speed view along with a driver
assistance graphic on the left. Driver assistance graphics show
your vehicle, vehicle ahead, gap
setting, and lane status information.
In addition to driver assistance
graphics, pedestrian advisory and
trailer sway indicators will be
displayed.
English Shown, Metric Similar
Navigation/Active OnStar View :
This displays the speed view along
with indicators for vehicle ahead,
Lane Departure Warning/Lane Keep
Assist, trailer sway, and pedestrian
advisory. Turn-by-Turn navigation
information is shown during active
route. The compass heading is
displayed when navigation routing is
not active.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 155
Navigation Turn-by-Turn Alerts
shown in the instrument cluster may
also be displayed in any HUD view.
English Shown, Metric Similar
Off Road View : This displays the
speed view along with indicators for
vehicle ahead, Lane Departure
Warning/Lane Keep Assist, trailer
sway, four-wheel drive status, and
pedestrian advisory. Off-road
information such as pitch angle,
steering angle, and rolling angle is
also shown.
Care of the HUD
Clean the inside of the windshield to
remove any dirt or film that could
reduce the sharpness or clarity of
the HUD image. Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe
the lens gently, then dry it.
HUD Troubleshooting
Check that:
.
Nothing is covering the
HUD lens.
. The HUD brightness setting is
not too dim or too bright.
. The HUD is adjusted to the
proper height.
. Polarized sunglasses are
not worn.
. The windshield and HUD lens
are clean.
If the HUD image is not correct,
contact your dealer.
The windshield is part of the HUD
system. See Windshield
Replacement 0365.
Vehicle Messages
Messages displayed on the Driver
Information Center (DIC) indicate
the status of the vehicle or some
action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing the thumbwheel. The
messages that require immediate
action cannot be cleared until that
action is performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
.
Service Messages
. Fluid Levels

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 185
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 186
Distracted Driving . . . . . . . . . . . . 187
Defensive Driving . . . . . . . . . . . . . 187
Drunk Driving . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . 188
Braking . . . . . . . . . . . . . . . . . . . . . . . 188
Steering . . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . 190
Off-Road Driving . . . . . . . . . . . . . 191
Driving on Wet Roads . . . . . . . . 196
Hill and Mountain Roads . . . . . 197
Winter Driving . . . . . . . . . . . . . . . . 197
If the Vehicle Is Stuck . . . . . . . . 199
Vehicle Load Limits . . . . . . . . . . . 200
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . 206
Starting and Operating
New Vehicle Break-In . . . . . . . . . 208
Ignition Positions (KeylessAccess) . . . . . . . . . . . . . . . . . . . . . 208 Ignition Positions (Key
Access) . . . . . . . . . . . . . . . . . . . . . 210
Starting the Engine . . . . . . . . . . . 212
Stop/Start System . . . . . . . . . . . . 213
Engine Heater . . . . . . . . . . . . . . . . 215
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 216
Shifting Into Park . . . . . . . . . . . . . 217
Shifting out of Park . . . . . . . . . . . 218
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 219
Active Fuel Management . . . . . 219
Extended Parking . . . . . . . . . . . . 219
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 220
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 220
Automatic Transmission
Automatic Transmission . . . . . . 221
Manual Mode . . . . . . . . . . . . . . . . . 224
Tow/Haul Mode . . . . . . . . . . . . . . . 226
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 227
Brakes
Electric Brake Boost . . . . . . . . . . 232
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 232
Electric Parking Brake . . . . . . . . 233 Brake Assist . . . . . . . . . . . . . . . . . . 234
Hill Start Assist (HSA) . . . . . . . . 235
Ride Control Systems
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . 235
Hill Descent Control (HDC) . . . 237
Driver Mode Control . . . . . . . . . . 238
Limited-Slip Differential . . . . . . . 243
Locking Rear Axle . . . . . . . . . . . . 243
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 243
Adaptive Cruise Control (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 246
Driver Assistance Systems
Driver Assistance Systems . . . 256
Assistance Systems forParking or Backing . . . . . . . . . . 257
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 268
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 268
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 271
Front Pedestrian Braking (FPB) System (1500
Series) . . . . . . . . . . . . . . . . . . . . . . 272
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 274

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 191
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt. .
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be
used for off-road driving. Vehicles
without four-wheel drive and
vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR)
tires must not be driven off-road
except on a level, solid surface. For
contact information about the
original equipment tires, see the
warranty manual.
One of the best ways for successful
off-road driving is to control the
speed.
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear seat belts.
Before Driving Off-Road
. Have all necessary maintenance
and service work completed.
. Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.
. Read all the information about
four-wheel-drive vehicles in this
manual.
. Remove any underbody air
deflector, if equipped. Re-attach
the air deflector after off-road
driving.
. Know the local laws that apply to
off-road driving.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 199
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking the Vehicle to Get It
Out” later in this section.
The Traction Control/Electronic
Stability Control can often help to
free a stuck vehicle. See Traction
Control/Electronic Stability Control
0 235. If TC/ESC cannot free the
vehicle, see “Rocking the Vehicle to
Get it Out” following.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains 0404.
Rocking the Vehicle to Get
It Out
Caution
Do not hold the steering wheel at
full rotation for more than
15 seconds and/or at an elevated
RPM. Damage may occur to the
power steering system and there
may be loss of power steering
assist. Turn the steering wheel left and
right to clear the area around the
front wheels. Then make sure the
wheels are pointed straight ahead.
For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn
the TCS off. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. See
Towing the Vehicle
0424. Recovery
hooks can be used, if the vehicle
has them.