service CHEVROLET SILVERADO EV 2024 Owners Manual
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Page 359 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
358 Vehicle Care
Buying New Tires
GM has developed and matched specific
tires for the vehicle. The original
equipment tires installed were designed
to meet General Motors Tire
Performance Criteria Specification (TPC
Spec) system rating. When replacement
tires are needed, GM strongly
recommends buying tires with the same
TPC Spec rating.
GM's exclusive TPC Spec system
considers over a dozen critical
specifications that impact the overall
performance of the vehicle, including
brake system performance, ride and
handling, traction control, and tire
pressure monitoring performance. GM's
TPC Spec number is molded onto the
tire's sidewall near the tire size. If the
tires have an all-season tread design,
the TPC Spec number will be followed
by MS for mud and snow. SeeTire
Sidewall Labeling 0346 for additional
information. GM recommends replacing worn tires in
complete sets of four. Uniform tread
depth on all tires will help to maintain
the performance of the vehicle. Braking
and handling performance may be
adversely affected if all the tires are not
replaced at the same time. If proper
rotation and maintenance have been
done, all four tires should wear out at
about the same time. However, if it is
necessary to replace only one axle set
of worn tires, place the new tires on
the rear axle. See
Tire Rotation0356.
{Warning
Tires could explode during improper
service. Attempting to mount or
dismount a tire could cause injury or
death. Only your dealer or authorized
tire service center should mount or
dismount the tires.
{Warning
Mixing tires of different sizes (other
than those originally installed on the
vehicle), brands, tread patterns,
or types may cause loss of vehicle
control, resulting in a crash or other
vehicle damage. Use the correct size,
brand, and type of tire on all wheels.
{Warning
Using bias-ply tires on the vehicle
may cause the wheel rim flanges to
develop cracks after many miles of
driving. A tire and/or wheel could fail
suddenly and cause a crash. Use only
radial-ply tires with the wheels on
the vehicle.
Winter tires with the same speed rating
as the original equipment tires may not
be available for H, V, W, Y and ZR
speed rated tires. Never exceed the
winter tires’ maximum speed capability
when using winter tires with a lower
speed rating.
Page 361 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
360 Vehicle Care
times as well on the government course
as a tire graded 100. The relative
performance of tires depends upon the
actual conditions of their use, however,
and may depart significantly from the
norm due to variations in driving habits,
service practices and differences in road
characteristics and climate.
Traction
The traction grades, from highest to
lowest, are AA, A, B, and C. Those
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have
poor traction performance. Warning:
The traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not include
acceleration, cornering, hydroplaning,
or peak traction characteristics.Temperature
The temperature grades are A (the
highest), B, and C, representing the
tire's resistance to the generation of
heat and its ability to dissipate heat
when tested under controlled conditions
on a specified indoor laboratory test
wheel. Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure. The grade C
corresponds to a level of performance
which all passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel than the
minimum required by law. Warning:
The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, underinflation, or excessive
loading, either separately or in
combination, can cause heat buildup
and possible tire failure.Wheel Alignment and Tire
Balance
The tires and wheels were aligned and
balanced at the factory to provide the
longest tire life and best overall
performance. Adjustments to wheel
alignment and tire balancing are not
necessary on a regular basis. Consider an
alignment check if there is unusual tire wear
or the vehicle is significantly pulling to one
side or the other. Some slight pull to the
left or right, depending on the crown of the
road and/or other road surface variations
such as troughs or ruts, is normal. If the
vehicle is vibrating when driving on a
smooth road, the tires and wheels may
need to be rebalanced. See your dealer for
proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked,
or badly rusted or corroded. If wheel nuts
keep coming loose, the wheel, wheel bolts,
and wheel nuts should be replaced. If the
wheel leaks air, replace it. Some aluminum
wheels can be repaired. See your dealer if
any of these conditions exist.
Page 363 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
362 Vehicle Care
Caution (Continued)
slow down until it stops. Driving too fast
or spinning the wheels with chains on
will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blow out while
driving, especially if the tires are maintained
properly. SeeTires0344. If air goes out of
a tire, it is much more likely to leak out
slowly. But if there is ever a blowout, here
are a few tips about what to expect and
what to do:
If a front tire fails, the flat tire creates a
drag that pulls the vehicle toward that side.
Take your foot off the accelerator pedal and
grip the steering wheel firmly. Steer to
maintain lane position, and then gently
brake to a stop, well off the road,
if possible.
A rear blowout, particularly on a curve, acts
much like a skid and may require the same
correction as used in a skid. Stop pressing
the accelerator pedal and steer to straighten
the vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off the
road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been driven
on while severely underinflated or flat
may cause a blowout and a serious crash.
Never attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your dealer or
an authorized tire service center repair or
replace the flat tire as soon as possible.
{Warning
Lifting a vehicle and getting under it to
do maintenance or repairs is dangerous
without the appropriate safety equipment
and training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could be
badly injured or killed if the vehicle slips
off the jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire. If a tire goes flat, avoid further tire and
wheel damage by driving slowly to a level
place, well off the road, if possible. Turn on
the hazard warning flashers. See
Hazard
Warning Flashers 0142.
If your vehicle is loaded at or near
maximum cargo capacity, it may be difficult
to fit the jack under the vehicle due to the
environment (shoulder slope, road debris,
etc.). Removal of some weight may improve
the ability to fit the jack under the vehicle
at the correct jacking location.
{Warning
Changing a tire can be dangerous. The
vehicle can slip off the jack and roll over
or fall causing injury or death. Find a
level place to change the tire. To help
prevent the vehicle from moving:
1. Set the parking brake firmly.
2. Put the vehicle in P (Park).
3. Turn the vehicle off and do not restart the vehicle while it is raised.
4. Do not allow passengers to remain in the vehicle.
(Continued)
Page 372 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Vehicle Care 371
{Warning
Unexpected wheel motion and/or
direction when one or more wheels are
off the ground for service work may
result in injury. The vehicle may:
.Allow the wheels to rotate
unexpectedly in either direction
regardless of mode selection.
.Allow the wheels to rotate in reaction
to attempts to rotate the tire(s)
manually.
.Resist attempts to rotate the wheels
manually.
Before lifting the vehicle to do your own
service work, turn the vehicle off or place
the vehicle in the Service Mode. To place
the vehicle in Service Mode, see “Service
Mode” underPower Modes 0197.3. Turn the wheel wrench counterclockwise
to loosen all the wheel nuts, but do not
remove them yet.
{Warning
Getting under a vehicle when it is lifted
on a jack is dangerous. If the vehicle slips
off the jack, you could be badly injured
or killed. Never get under a vehicle when
it is supported only by a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can damage the
vehicle and even make the vehicle fall. To
help avoid personal injury and vehicle
damage, be sure to fit the jack lift head
into the proper location before raising
the vehicle.
{Warning
Lifting a vehicle and getting under it to
do maintenance or repairs is dangerous
without the appropriate safety equipment
and training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could be
badly injured or killed if the vehicle slips
off the jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.
Page 378 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Vehicle Care 377
5. Turn the three bolts three quarter turncounter-clockwise and remove the left
side access cover.
6. Locate the battery positive (+) terminal and negative (−) grounding point.
7. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
8. Connect one end of the red positive (+) cable to the discharged battery
positive (+) terminal.
Do not let the other end touch metal.
9. Connect the other end of the red positive (+) cable to the good battery
positive (+) terminal. 10. Connect one end of the black negative
(−) cable to the good battery negative
(−) terminal.
Do not let the other end touch anything
until the next step.
11. Connect the other end of the negative (−) cable to the discharged battery
negative (−) grounding point.
12. Now start the vehicle with the good battery and keep the vehicle running for
a while.
13. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
After removing the jumper cables, install the
left side access cover by turning the three
bolts three quarters clockwise.
Page 379 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
378 Vehicle Care
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or an
electronic shifter. In the event of a loss of
12-volt battery power, the electric parking
brake cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye. The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to
“Car Wash Mode” underElectric Drive
Unit 0200 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or the
vehicle will not start. Try to jump start
the vehicle. Refer to Jump Starting - North
America 0375 and if the jump start is
successful, retry the “Car Wash Mode”
procedure.
Front Tow Eye
Page 383 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
382 Vehicle Care
.Solvents, alcohols, fuels, or other harsh
cleaners.
.Ice scrapers or other hard items.
.Aftermarket appearance caps or covers
while the lamps are illuminated, due to
excessive heat generated.
Caution
Failure to clean lamps properly can cause
damage to the lamp cover that would
not be covered by the vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level and
create a non-uniform finish. Clean low
gloss stripes with soap and water only.
Air Intakes
Clear debris from the air intakes, between
the hood and windshield, when washing the
vehicle.
Shutter System
The vehicle may have a shutter system that
automatically closes the frontal cooling
openings. This system promotes airflow
around the vehicle, reducing drag and
providing energy savings. Ensure the shutter
system is clear of any visible debris, snow,
or ice. If the Service Vehicle Soon light
activates and remains after clearing the
shutter system, seeService Vehicle Soon
Light (Propulsion System Failure) 0115.
Windshield and Wiper Blades
Clean the outside of the windshield with
glass cleaner. Clean rubber blades using a lint-free cloth or
paper towel soaked with windshield washer
fluid or a mild detergent. Wash the
windshield thoroughly when cleaning the
blades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause
wiper streaking.
Replace the wiper blades if they are worn or
damaged. Damage can be caused by
extreme dusty conditions, sand, salt, heat,
sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last longer, seal
better, and not stick or squeak. Lubricate
weatherstrips once a year. Hot, dry climates
may require more frequent application. Black
marks from rubber material on painted
surfaces can be removed by rubbing with a
clean cloth. See
Recommended Fluids and
Lubricants 0392.
Tires
Use a stiff brush with tire cleaner to clean
the tires.
Page 389 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
388 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 388
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . 389
Multi-Point Vehicle Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . . . . . . . . . . . . 390
Owner Checks and Services
Owner Checks and Services . . . . . . . . . . . . 391
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Maintenance Replacement Parts . . . . . . . 392
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 393
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as tire rotations and
additional maintenance items like tires,
brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition.
Page 390 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Service and Maintenance 389
The Additional Required Services are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0193.
.Are driven on reasonable road surfaces
within legal driving limits.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See Doing Your
Own Service Work 0324.
Maintenance Schedule
Rotate Tires and Perform Required
Services Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important. Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the
wheel alignment. See
When It Is Time for
New Tires 0357 and
Wheel Replacement 0360.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 390.
.Lubricate body components. See Exterior
Care 0379.
Additional Required Services —Normal
Service
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every two years, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter. Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See
Gas Strut(s)0334.
Every 240 000 km (150,000 mi)
.Drain and fill vehicle coolant circuits. Or
every five years, whichever comes first.
See Cooling System 0327.
Severe Conditions Requiring More
Frequent Maintenance*
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service.
Additional Required Services —Severe
Service
Every 72 000 km (45,000 mi)
.Change electric drive unit fluid. See
Recommended Fluids and Lubricants
0 392.
Page 391 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
390 Service and Maintenance
Owner Checks and Services
Every Five Years
.Replace brake fluid every five years. See
Brake Fluid0329.
Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future. The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer.
Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections
Systems, Fluids, and Visible Leak
Inspection
.Electric Drive Unit
.Drive axle
.Transfer case
.Power electronics cooling system
.Windshield washer fluid
Tire Inspection
.Tire pressure, tread depth, and wear
.Rotation, if applicable
.Alignment check, optional
.Reset tire pressure monitor
.Check tire sealant expiration date,
if equipped
.Check spare tire, if equipped
Brakes
.Check brake system