service CHEVROLET SILVERADO EV 2024 Workshop Manual

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/17/23
Driving and Operating 229
{Warning
Some state and local laws may require
hands to be kept on the steering wheel
at all times. Only remove your hands
from the steering wheel if Super Cruise is
engaged, it is safe to do so, and it is
permitted by state and local laws.
{Warning
Failure to supervise the driving task and
to respond appropriately, even while
Super Cruise is operating, can cause a
crash. Super Cruise may not respond as
you would to all driving situations and
may not maintain lane position under all
conditions.
It is extremely important to pay
attention to the operation of the vehicle,
even while using Super Cruise. Do not
use a hand-held device while driving,
even with Super Cruise engaged. To
prevent serious injury or death:
.Always remain properly seated in the
driver seat with your seat belt
fastened.(Continued)
Warning (Continued)
.Never remove your hands from the
steering wheel when Super Cruise is
not operating.
.Always make sure traffic conditions
are safe before using Super Cruise.
.Always keep the entire vehicle and the
sensors clean. Sensors are on the
front, sides, and rear of the vehicle.
.Always observe posted speed limits.
Only use Super Cruise at or below the
posted speed limit.
Super Cruise should not be used in
complex or uncertain driving conditions,
including:
.Not in construction zones.
.Not when approaching or exiting toll
plazas.
.Not when approaching an intersection
that is controlled with a traffic light,
stop sign, or other traffic control
device. (Continued)
Warning (Continued)
.Not when lane markings are not
present or cannot be detected. For
example, there is too much glare,
weather conditions are poor, or lanes
are poorly marked.
.Not on slippery or icy roads.
.Not in adverse weather conditions,
including rain, sleet, fog, ice, or snow.
.Not on winding or hilly roads.
.Not for city driving.
.Not during heavy or emergency
braking.
.Not on a road shoulder, service drive,
or under an elevated freeway.
.Not when towing a trailer that does
not meet GM approved guidelines.
.Not in a highway exit lane.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 237
Stationary or Very Slow-Moving Objects;
Cross-Traffic
{Warning
Super Cruise is not a crash avoidance
system and will not steer or brake to
avoid a crash. Super Cruise does not steer
to prevent a crash with stopped or
slow-moving vehicles. You must supervise
the driving task and may need to steer
and brake to prevent a crash, especially
in stop-and-go traffic or when a vehicle
suddenly enters your lane. Always pay
attention when using Super Cruise.
Failure to do so could result in a crash
involving serious injury or death.
Curves in the Road
{Warning
The vehicle could drift out of your lane of
travel. To prevent crashes, always be
ready to manually steer. Super Cruise
may not detect your lane on curves in
the road. Super Cruise may not detect
the markings that show your lane. You
may not have time to react to a vehicle (Continued)
Warning (Continued)
in the lane next to your vehicle while on
curves in the road. Super Cruise may
hand control back to the driver more
often driving around a sharp curve while
towing a trailer.
Super Cruise may operate differently in
sharp curves. It may drift out of your lane
of travel if the curve is too sharp.
When entering a curve, Super Cruise may
not detect the lane markings and may not
adjust the steering enough to stay in your
lane of travel. When this happens, you will
need to steer the vehicle. Super Cruise may detect other lane
markings that are not in your lane and may
or may not steer appropriately to maintain
your lane.
Super Cruise may occasionally provide an
alert and/or steering that is considered
unnecessary. It could respond to lane
markings in different lanes, signs, guardrails,
and other stationary objects when entering
or exiting a curve. This is normal operation.
The vehicle does not need service.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/17/23
Driving and Operating 241
Super Cruise Message Summary
Subscription Required Press OnStar Button.The owner’s required Connected Services subscription may have
ended.
.Press the Blue OnStar button in your vehicle to speak with an
OnStar representative, who can help determine the issue and
what actions to take
Unavailable Turn on Adaptive Cruise Control Adaptive Cruise Control must be on before Super Cruise can be
enabled.
.Set speed is not required before enabling Super Cruise.
.Adaptive Cruise Control is not required to be engaged before
enabling Super Cruise.
Unavailable Lane Ending Super Cruise is disabled because the driving lane is ending.
Unavailable No Road Information
.There is no map information available for that portion of the
road. Recent road reconstruction may turn off Super Cruise for
that section of road until new map information is available.
.The vehicle is not on the correct type of road. A controlled
access freeway or compatible divided or non-divided road is
required for Super Cruise.
.There are lanes entering or exiting on both the left and right
side of the road.
Unavailable Sensors Can’t Find Lane Lines
.Rain or snow is inhibiting the system’s ability to see lane lines.
.Direct sunlight is on the front camera at dawn or dusk.
.There are missing or poor lane line markings on the road.
.There is sun glare on the road surface.
.There is heavy rain, puddles, or road spray.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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244 Driving and Operating
Map Updates
Super Cruise map information must be
periodically updated at least once every
seven months to determine whether Super
Cruise is available on certain roads. Turn on
the vehicle’s built-in Wi-Fi hotspot to receive
automatic updates via OnStar, or see your
dealer.
Disabling the vehicle's Wi-Fi, Share Hotspot
Data, or Location Services will disable
automatic map updates. Super Cruise will
stop functioning after seven months or less,
depending on the time of the last map
update.
Data Download
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected through the OnStar
system. This includes information about: the
vehicle’s operation; a crash involving the
vehicle; the use of the vehicle and its
features; and, in certain situations, the
location and approximate GPS speed of the
vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.Location Services
This setting enables or disables sharing of
vehicle location outside the vehicle for
certain purposes. Even if the Location
Services setting is disabled, vehicle location
information will continue to be shared for
emergency services and Super Cruise.
System Care
The camera on the steering column has a
lens cover that may become dirty over time
and affect camera performance. Clean the
lens cover with a soft cloth sprayed with
glass cleaner. Wipe the lens gently, then dry
it. Never use abrasive cloths/cleaners or
corrosive chemicals of any kind on the lens
cover.
Super Cruise uses the front radar, front
camera, and 360 degree cameras for its
operation. Clean surfaces are required for
Super Cruise operation. See
Adaptive Cruise
Control (Advanced) 0217, “Surround Vision
Camera” underAssistance Systems for
Parking or Backing 0246, and Lane Keep
Assist (LKA) 0274 for care information.Caution
The Super Cruise system is a highly
sophisticated system and should only be
serviced by technicians with the proper
training, tools, and safety instructions,
which your dealer has. Without proper
training and tools the vehicle may
become damaged.
Advanced Driver Assistance
Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or feel alerts or
warnings provided by these systems.
Failure to use proper care when driving
may result in injury, death, or vehicle
damage. See Defensive Driving 0183.
(Continued)

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 263
Following Distance Indicator
If equipped, the following distance to a
moving vehicle ahead in your path is
indicated in following time in seconds on
the Driver Information Center (DIC). See
Driver Information Center (DIC) (Base Level)
0129 or
Driver Information Center (DIC) (Uplevel)
0 130. The minimum following time is
0.5 seconds away.
If there is no vehicle detected ahead, or the
vehicle ahead is out of sensor range, dashes
will be displayed.
Unnecessary Alerts
FCA may provide unnecessary alerts for
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.
Automatic Emergency
Braking (AEB)
The AEB system may help avoid or reduce
the harm caused by front-end crashes. AEB
also includes Intelligent Brake Assist (IBA).
When the system detects a vehicle ahead in
your path that is traveling in the same
direction that you may be about to crash
into, it can provide a boost to braking or
automatically brake the vehicle. This can
help avoid or lessen the severity of crashes
when driving in a forward gear. Depending
on the situation, the vehicle may
automatically brake moderately or hard.
Always wear a seat belt and ensure that all
passengers are properly restrained. This
automatic emergency braking can only occur
if a vehicle is detected. This is shown by the
FCA vehicle ahead indicator being lit. See
Forward Collision Alert (FCA) System 0261.
The system works when driving in a forward
gear above 4 km/h (2 mph). It can detect
vehicles up to approximately 60 m (197 ft).
{Warning
AEB is an emergency crash preparation
feature and is not designed to avoid
crashes. Do not rely on AEB to brake the
vehicle. AEB will not brake outside of its
operating speed range and only responds
to detected vehicles.
AEB may not:
.Detect a vehicle ahead on winding or
hilly roads.
.Detect all vehicles, especially vehicles
with a trailer, tractors, muddy
vehicles, etc.
.Detect a vehicle when weather limits
visibility, such as in fog, rain, or snow.
.Detect a vehicle ahead if it is partially
blocked by pedestrians or other
objects.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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264 Driving and Operating
AEB may slow the vehicle to a complete
stop to try to avoid a potential crash. If this
happens, AEB may engage the Electric
Parking Brake (EPB) to hold the vehicle at a
stop. Release the EPB or firmly press the
accelerator pedal.
{Warning
AEB may automatically brake the vehicle
suddenly in situations where it is
unexpected and undesired. It could
respond to a turning vehicle ahead,
guardrails, signs, and other non-moving
objects. To override AEB, firmly press the
accelerator pedal, if it is safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake pedal is
applied quickly by providing a boost to
braking based on the speed of approach and
distance to a vehicle ahead.
Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled. To view
available settings from the infotainment
screen, touch Settings > Vehicle >
Collision/Detection Systems.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system.
The AEB system does not need service.
Intersection Automatic Emergency
Braking (I-AEB) System
If equipped, the I-AEB system may help
avoid or reduce the harm caused by
front-end crashes with crossing vehicles,
or when performing a left-hand turn.
The system works when driving in a forward
gear above 15 km/h (9 mph) and less than
80 km/h (50 mph). It can detect oncoming
vehicles up to approximately 60 m (197 ft).
{Warning
I-AEB is an emergency crash preparation
feature. Do not rely on I-AEB to brake or
avoid crashes. I-AEB will not brake outside
of its operating speed range and only
responds to detected intersecting
vehicles. I-AEB may not:
.detect a crossing or oncoming vehicle
on winding or hilly roads.
.detect all vehicles, especially vehicles
with a trailer, tractors, muddy
vehicles, etc.
.detect a vehicle when weather limits
visibility, such as in fog, rain, or snow. (Continued)

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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268 Driving and Operating
Without Head-Up Display
When the vehicle approaches a pedestrian
or bicyclist ahead too rapidly, the red FPB
alert display will flash on the windshield.
Eight rapid high-pitched beeps will sound
from the front, or both sides of the Safety
Alert Seat will pulse five times. When this
Pedestrian Alert occurs, the brake system
may prepare for driver braking to occur
more rapidly which can cause a brief, mild
deceleration. Continue to apply the brake
pedal as needed. Cruise control may be
disengaged when the Front Pedestrian Alert
occurs.
Automatic Braking
If FPB detects it is about to crash into a
pedestrian or bicyclist directly ahead, and
the brakes have not been applied, FPB may
automatically brake moderately or brake
hard. This can help to avoid some very low
speed pedestrian and bicyclist crashes or
reduce pedestrian injury. FPB can automatically brake to detected pedestrians
or bicyclists between 8 km/h (5 mph) and
80 km/h (50 mph). Automatic braking levels
may be reduced under certain conditions,
such as higher speeds.
FPB may slow the vehicle to a complete
stop to try and avoid a potential collision
with a pedestrian or bicyclist. If this
happens, automatic braking may engage the
Electric Parking Brake (EPB) to hold the
vehicle at a stop. Firmly press the
accelerator pedal to release automatic
braking and the EPB.
{Warning
FPB may alert or automatically brake the
vehicle suddenly in situations where it is
unexpected and undesired. It could falsely
alert or brake for objects similar in shape
or size to pedestrians or bicyclists,
including shadows. This is normal
operation and the vehicle does not need
service. To override Automatic Braking,
firmly press the accelerator pedal, if it is
safe to do so.
Automatic Braking can be disabled through
vehicle settings. To view available settings
from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems..
{Warning
Using the Front Pedestrian Braking
system while towing a trailer could cause
you to lose control of the vehicle and
crash. Turn the system to Alert or Off
when towing a trailer.
Cleaning the System
If FPB does not seem to operate properly,
cleaning the outside of the windshield in
front of the rearview mirror may correct the
issue.
Side Blind Zone Alert (SBZA)
The SBZA system is a lane-changing aid that
assists drivers with avoiding crashes that
occur with moving vehicles in the side blind
zone, or blind spot areas. When the vehicle
is in a forward gear, the left or right side
mirror display will light up if a moving
vehicle is detected in that blind zone. If the
turn signal is activated and a vehicle is also
detected on the same side, the display will

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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270 Driving and Operating
zone. If the turn signal is activated in the
same direction as a detected vehicle, this
display will flash as an extra warning not to
change lanes.
LCA can be disabled through vehicle
personalization.To view available settings
from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems. If LCA is disabled by the driver, the
LCA mirror displays will not light up.
When the System Does Not Seem to
Work Properly
The LCA system requires some driving for
the system to calibrate to maximum
performance. This calibration may occur
more quickly if the vehicle is driven on a
straight highway road with traffic and
roadside objects (e.g., guardrails, barriers).
LCA displays may not come on when
passing a vehicle quickly or for a stopped
vehicle. LCA may alert to objects attached to
the vehicle, such as a bicycle, or object
extending out to either side of the vehicle.
Attached objects may also interfere with the
detection of vehicles. This is normal system
operation; the vehicle does not need service.LCA may not always alert the driver to
vehicles in the next lane over, especially in
wet conditions or when driving on sharp
curves. The system does not need to be
serviced. The system may light up due to
guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
LCA may not operate when the LCA sensors
in the left or right corners of the rear
bumper are covered with mud, dirt, snow,
ice, or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0379. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer.
If the LCA displays do not light up when
moving vehicles are in the side blind zone or
rapidly approaching this zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
Driving with a Trailer
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use caution while changing lanes when
towing a trailer.
Bicycle Detection
If equipped, the system may detect a
bicyclist approaching from the side or rear
of the vehicle.
If this occurs, a chime will sound in the
direction of the detection, and the Safety
Alert Seat will pulse if enabled through
vehicle settings. To view available settings
from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems.
Bicyclist Detection is available when the
vehicle is in D (Drive), P (Park), and for a
short time after the vehicle is turned off.
If the vehicle detects a bicyclist when it is
off, a DIC message may display and alert to
the direction of the detection. In some
cases, an Unavailable message may display.
This is normal and does not mean that the
system is broken.
Detection Zones
When the vehicle is in P (Park) or is turned
off, a bicyclist can be detected 11 m (36 ft)
behind the vehicle or 10 m (33 ft) to the
side of the vehicle.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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276 Driving and Operating
To turn LKA on and off, pressAon the
instrument panel to the left of the steering
wheel. If equipped, the indicator light on the
button comes on when LKA is on and turns
off when LKA is disabled. In some vehicles,
you must press the button for more than
three seconds to turn LKA off.
LKA is not available when Terrain Mode,
Snow/Ice Mode, or Off-Road Mode is
selected.
See Driver Mode Control 0209. See
Four-Wheel Steering 0210.
When attempting to enable LKA in any of
the above conditions, LKA UNAVAILABLE will
display.
When on,
Ais white, if equipped,
indicating that the system is not ready to
assist.
Ais green if LKA is ready to
assist. LKA may assist by gently turning the
steering wheel if the vehicle approaches a
detected lane marking.
Ais amber when
assisting. It may also provide a Lane
Departure Warning (LDW) alert by flashing
Aamber if the vehicle crosses a
detected lane marking. Additionally, there
may be three beeps, or the driver seat may
pulse three times, on the right or left,
depending on the lane departure direction. Take Steering
The LKA system does not continuously steer
the vehicle. If LKA does not detect active
driver steering, an alert and chime may be
provided. Steer the vehicle to dismiss. LKA
may become temporarily unavailable after
repeated take steering alerts.
When the System Does Not Seem to
Work Properly
The system performance may be
affected by:
.Close vehicles ahead.
.Sudden lighting changes, such as when
driving through tunnels.
.Banked roads.
.Roads with poor lane markings, such as
two-lane roads.
If the LKA system is not functioning
properly when lane markings are clearly
visible, cleaning the windshield may help.
A camera blocked message may display if
the camera is blocked. Some driver
assistance systems may have reduced
performance or not work at all. An LKA or
LDW unavailable message may display if the
systems are temporarily unavailable. This
message could be due to a blocked camera. The LKA system does not need service. Clean
the outside of the windshield behind the
rearview mirror.
LKA assistance and/or LDW alerts may occur
due to tar marks, shadows, cracks in the
road, temporary or construction lane
markings, or other road imperfections. This
is normal system operation; the vehicle does
not need service. Turn LKA off if these
conditions continue.
Surround Vision Recorder
If equipped, this system records the 360°
camera views to an SD card. Only images
are recorded, no sound. An SD card will be
needed for this system. The minimum
recommended SD card specifications are at
least 64GB with FAT32 file system, Class V30
or greater.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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280 Driving and Operating
4. Plug in the AC charge cord into thevehicle charge port . Make sure the AC
vehicle plug is fully connected to the AC
charge port. If it is not properly
connected, the vehicle may not be
charged.
5. Verify that the Headlight Charging Status Indicator (CSI) illuminates on the
headlamps (if enabled), charge port light
turns on, and an audible chirp occurs.
See Charging Status Feedback 0283.
To End AC Charging 1. Unlock the charge cord from the vehicle by pressing the button on the top of the
charge cord plug. Unplug the charge cord
from the vehicle.
2. Close the charge port door by pressing firmly in the center until it latches.
3. Unplug the charge cord from the electrical outlet.
4. Place the charge cord into the storage case.
DC Charging
DC Charging Station Hardware
The vehicle can be charged using DC
charging equipment typically found at
service stations and other public locations. Check the charging station DC vehicle plug
for compatibility with the DC charge port on
this vehicle. This vehicle is compatible with a
Combined Charging System 1 (CCS1)
connector.
When recharging at a DC charge station, the
charging cable connected to the vehicle
must be less than 10 m (33 ft) in length to
meet functionality and regulatory
requirements.
{Warning
Do not use the charging station if the
handle has defects such as cracks,
exposed wires, burnt or missing pins,
or any other damage. A damaged handle
may result in personal injury and/or
damage to the vehicle, the charging port
or other property.
For maximum charging performance, and to
prevent charging interruptions or damage to
the high voltage battery and vehicle:
.Remove your hands from the charging
handle once it has been plugged in. If not
done, this can cause a charging
interruption.
.Ensure that the charge cord plug clicks. Follow the steps listed on the charging
station to perform a DC vehicle charge.
If for any reason DC charging does not
begin or is interrupted, check the DC
charging station display for messages.
Unplug the cord to restart the DC charging
process.
To Start DC Charging
1. Put the vehicle in P (Park).
2. Press the Electric Parking brake (EPB) switch. See Electric Parking Brake 0205.
3. Push the rearward edge of the charge port door and release to open the door.
In cold weather conditions, ice may form
around the charge port door. The charge
port door may not open on the first
attempt. Remove ice from the area and
repeat attempting to open the charge
port door.