service CHEVROLET SILVERADO EV 2024 Repair Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2024, Model line: SILVERADO EV, Model: CHEVROLET SILVERADO EV 2024Pages: 429, PDF Size: 8.98 MB
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Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/17/23
Driving and Operating 285
Charge Status Light Color Headlight Charge Status IndicatorSoundAction/Reason
None (after blue and green
lights up) None
NoneCheck the charge cord connection.
If the connection is good, this
may indicate a power failure or a
total utility interruption, and
charging will begin later. It may
also occur if a high voltage
charging system fault is detected.
See Utility Interruption of
Charging 0293 or
Service Vehicle Soon Light
(Propulsion System Failure) 0115.
None None Three audible chirps when the
driver door is opened The charge port door is open.
Flashing Green (the longer the
blink, the higher the state of
charge) –
Four audible chirpsThe currently set departure time
cannot be met. May be due to
charging power level or charge
schedule setting factors. Refer to
the charging screen for actual
charge completion time. See
Charging 0123.
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286 Driving and Operating
Charge Cord
IMPORTANT SAFETY INSTRUCTIONS
This symbol indicates risk of electrical shock.
SeeRadio Frequency Statement 0404.
The vehicle comes with a portable charge
cord used to charge the high voltage
battery. When used correctly, the Charge
Cord provides a safe connection between a
standard electrical outlet and your vehicle's
on-board charger.
When storing the charge cord in the vehicle,
ensure the charge cord bag is secured.
Depending on the storage location, tether
the charge cord bag to vehicle.
1. 120 Volt and 240 Volt Connectors
2. Charge Cord Control Box and Charge Cord Status Indicator
3. Charge Cord Vehicle Plug
Important Information about Portable Electric
Vehicle Charging
.Charging an electric vehicle can stress a
building’s electrical system more than a
typical household appliance.
.Before plugging the charge cord into any
electrical outlet, have a qualified
electrician inspect and verify the electrical
system (electrical outlet, wiring, junctions,
and protection devices) is suitable for a
heavy-duty service.
.Electrical outlets may wear out with
normal usage or may be damaged over
time, making them unsuitable for electric
vehicle charging.
.Check the electrical outlet/plug while
charging and discontinue use if the
electrical outlet/plug is hot, then have the
electrical outlet serviced by a qualified
electrician.
.When outdoors, plug into an electrical
outlet that is weatherproof while in use.
.Do not attempt to use the charge cord
with non-utility supplied electrical power
sources such as backup generating
equipment.
.If the charge cord overheats, remove from
direct sunlight.
.Disconnect the charge cord from the
vehicle before disconnecting the
attachment plug from the wall.
.When charging your vehicle, ensure all
components are connected properly, there
is no damage, and the outlet has power.
.Do not use the charge cord in severe
weather conditions.
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292 Driving and Operating
the charging. If this error continues, stop
charging your vehicle. See your dealer for
service.
Charge Level Selection
Charge level selection can be made using
the Charging tab in the Energy Application
on the infotainment display. For instructions
to set cord limit settings for a charge
session, seeCharging0123.
{Warning
Using a charge level that exceeds the
electrical circuit or electrical outlet
capacity may start a fire or damage the
electrical circuit. Use the lowest charge
level until a qualified electrician inspects
the electrical circuit capacity. Use the
lowest charge level if the electrical circuit
or electrical outlet capacity is not known.
Troubleshooting
Disconnect the charge cord from the vehicle
and confirm that the attachment plug is not
too hot to grasp before removing. If it is not hot, manually reboot the charge
cord by unplugging and re-plugging the
attachment plug into the electrical outlet.
If the same fault reoccurs, test the charge
cord with a different electrical outlet.
The charge cord monitors temperature at
several locations and may reduce charging
power or interrupt charging if temperatures
become too high. The charge cord status
indicators illuminate and identify this fault.
In hot climates, move the charge cord away
from direct sunlight and/or hot surfaces
such as asphalt paving for approximately
30 minutes.
If there are signs of melting or scorching, do
not touch the charge cord or attachment
plug. Have a qualified electrician inspect and
repair the issue.
If there are no signs of damage, check how
firm the fit of the plug is. If the plug easily
pulls away from the electrical outlet, test
the plug on a known good electrical outlet.
If the fault condition returns, have your
charge cord inspected by your dealership.
If the fault does not return, stop using the
suspected circuit and have a qualified
electrician inspect and repair the issue.
Grounding Instructions
The charge circuit must be grounded. If the
charge circuit should malfunction or break
down, grounding provides a path of least
resistance for the electric current to reduce
the risk of electric shock. This product is
equipped with a cord that has an equipment
grounding conductor and a grounding plug.
The plug must be plugged into an
appropriate outlet that is properly installed
and grounded in accordance with all local
codes and ordinances.
{Warning
Improper connection of the charge cord
ground may cause electrical shock. Check
with a qualified electrician if there is
doubt as to whether the charge circuit is
properly grounded. Do not modify the
plug provided with the product. If it will
not fit the electrical outlet, have a proper
electrical outlet installed by a qualified
electrician.
FCC Information
See
Radio Frequency Statement 0404.
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Driving and Operating 293
Utility Interruption of Charging
This vehicle responds to requests through
the utility company to limit or completely
block electrical power grid use. This feature
is inactive during DC charging. A utility
interruption will lengthen the vehicle
charge time.
When electrical grid power is completely
blocked, the vehicle will not charge until the
utility interruption has expired. The vehicle
should be left plugged in so that the vehicle
will automatically resume charging.
Changing the charge mode to Charge Now
or performing a delayed charging override
will not disable a utility interruption.
A message will display on the instrument
cluster indicating that a utility interruption
has occurred.
Charging Station Troubleshooting
If the vehicle does not charge after being
plugged in to a residential 240-volt charging
station:1. Verify that the charge mode is set to Charge Now.
2. Verify that the charging station circuit breaker is not tripped. 3. Plug the portable charge cord into the
wall outlet, verify that the indicator light
on the charge cord is solid green, and
connect it to the vehicle. See “Charge
Cord Status Indicators” inCharge Cord
0 286.
4. If the vehicle charges with the portable charge cord and a different 240-volt
charging station, such as a public station,
there may be a problem with the
charging station. Contact the charging
station manufacturer for service.
Electrical Requirements for
Battery Charging
The vehicle is designed for compatibility
with most standard vehicle charging
equipment in the region of sale. Check for
charger compatibility before purchasing a
charger
The portable charge cord defaults to
120 volts and 8 amps. Have the outlet
inspected before changing to 12 amps on the
Charging Screens. If 12 amps is selected, a
pop-up will show on the infotainment
display to confirm the change to 12 amps.
See the “Active Charging” section under
Charging 0123.
Caution
Do not use portable or stationary backup
generating equipment to charge the
vehicle. This may cause damage to the
vehicle's charging system. Only charge
the vehicle from utility supplied power.
Trailer Towing
General Towing Information
Only use towing equipment that has been
designed for the vehicle. Contact your dealer
or trailering dealer for assistance with
preparing the vehicle to tow a trailer. Read
the entire section before towing a trailer.
To tow a disabled vehicle, see Transporting
a Disabled Vehicle 0378. To tow the vehicle
behind another vehicle such as a motor
home, see Recreational Vehicle Towing
0 379.
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Pulling the Trailer from the Water1. Press and hold the brake pedal.
2. Start the vehicle and shift into D (Drive) or L (Low).
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0389. It is especially important to
check the cooling system and brake system
before and during each trip. Check periodically that all nuts and bolts on
the trailer hitch are tight.
Trailer Towing
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle.
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, and
durability. Successful, safe trailering takes
correct equipment, and it has to be used
properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:
.Gross Combined Weight Rating (GCWR)
.Gross Vehicle Weight Rating (GVWR)
.Maximum Trailer Weight Rating
.Maximum Trailer Tongue Weight Rating
.Gross Axle Weight Rating-Rear (GAWR-RR)
See “Weight-Distributing Hitch and
Adjustment” underTowing Equipment 0301
to determine if equalizer bars are required
to obtain the maximum trailer weight
rating.
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Driving and Operating 303
MeasurementHeight Example 1500 (mm)
H1 1000
H2 1050
H2-H1 50
(H2-H1)/2 25
H2- [(H2-H1)/2] 1025
Adjusting the Equalizer Bars with Air
Suspension 1. Adjust the vehicle air suspension to Normal height. See Air Suspension0211.
2. Position the truck so that the trailer is ready to connect. Keep the trailer
detached.
3. Enable Service Mode on the vehicle air suspension in the center infotainment
screen under Settings > Vehicle >
Suspension. 4. Measure the height of the top of the
front wheel opening at the fender to the
ground (H1).
5. Attach the vehicle to the trailer. Do not attach weight distribution bars at
this time.
6. Measure the height of the top of the front wheel opening on the fender to
the ground (H2). 7. Install and adjust the tension in the
weight distributing bars per the
manufacturer's recommendations so that
the height of the front fender is
approximately H1+[(H2-H1)/2] (1/2
between the two measured ride heights,
above the primary ride height {H1}).
8. Disable Service Mode on the vehicle air suspension.
9. Air suspension will automatically adjust ride height following Step 8.
10. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturer’s recommendations
have been met.
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Driving and Operating 307
TRAILER GAIN:
Press a Trailer Gain button to recall the
current Trailer Gain setting. Each press and
release of the gain buttons will change the
Trailer Gain setting. Press the Trailer
Gain (+) or (−) to adjust. Press and hold to
continuously adjust the Trailer Gain. To turn
the output to the trailer off, adjust the
Trailer Gain setting to 0.0. This setting can
be adjusted from 0.0 to 10.0 with a trailer
connected or disconnected.
TRAILER OUTPUT: This displays anytime a
trailer with electric brakes is connected.
Output to the trailer brakes is based on the
amount of vehicle braking present and
relative to the Trailer Gain setting. Output is
displayed from 0–100% for each gain
setting.
The Trailer Output will indicate“- - - - - -”on
the Trailer Brake Display Page whenever the
following occur:
.No trailer is connected
.A trailer without electric brakes is
connected, no DIC message will display
.A trailer with electric brakes has become
disconnected, a CHECK TRAILER WIRING
message displays on the DIC
.There is a fault present in the wiring to
the trailer brakes, a CHECK TRAILER
WIRING message displays on the DIC
.The ITBC system is not working due to a
fault, a SERVICE TRAILER BRAKE SYSTEM
message displays in the DIC
Manual Trailer Brake Apply Lever
Slide this lever right to apply the trailer’s
electric brakes independent of the vehicle’s
brakes. Use this lever to adjust Trailer Gain
to achieve the proper power output to the
trailer brakes. This lever may also be used
to request additional trailer braking at any
time. The trailer and vehicle brake lamps
will come on when either vehicle brakes or
manual trailer brakes are applied and
properly connected.
Trailer Gain Adjustment Procedure
Trailer Gain should be set for a specific
trailering condition and it must be
readjusted anytime vehicle loading, trailer
loading, or road surface conditions change.
{Warning
Trailer brakes that are over-gained or
under-gained may not stop the vehicle
and the trailer as intended and can result (Continued)
Warning (Continued)
in a crash. Always follow the instructions
to set the Trailer Gain for the proper
trailer stopping performance.
To adjust Trailer Gain for each towing
condition: 1. Drive the vehicle with the trailer attached on a level road surface
representative of the towing condition
and free of traffic at about 32–40 km/h
(20–25 mph) and fully apply the Manual
Trailer Brake apply lever. Adjusting
Trailer Gain at speeds lower than
32–40 km/h (20–25 mph) may result in
an incorrect gain setting.
2. Adjust the Trailer Gain, using the Trailer Gain adjustment buttons, to just below
the point of trailer wheel lockup,
indicated by trailer wheel squeal or tire
smoke when a trailer wheel locks. Trailer
wheel lockup may not occur if towing a
heavily loaded trailer. In this case, adjust
the Trailer Gain to the highest allowable
setting for the towing condition.
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308 Driving and Operating
3. Readjust Trailer Gain any time vehicleloading, trailer loading, or road surface
conditions change or if trailer wheel
lockup is noticed at any time while
towing.
Other ITBC-Related DIC Messages
TRAILER BRAKES CONNECTED: This message
will briefly display when a trailer with
electric brakes is first connected to the
vehicle. This message will automatically turn
off in about 10 seconds. This message can
be acknowledged before it automatically
turns off.
CHECK TRAILER WIRING: This message will
display if:
.The ITBC system first determines
connection to a trailer with electric brakes
and then the trailer harness becomes
disconnected from the vehicle.
‐ If the disconnect occurs while the
vehicle is stationary, this message will
automatically turn off in about
30 seconds. This message will also turn
off if it is acknowledged or if the trailer
harness is reconnected.
‐ If the disconnect occurs while the
vehicle is moving, this message will
continue until the vehicle is turned off. This message will also turn off if it is
acknowledged or if the trailer harness
is reconnected.
.There is an electrical fault in the wiring to
the trailer brakes. This message will
continue as long as there is an electrical
fault in the trailer wiring. This message
will also turn off if it is acknowledged.
To determine whether the electrical fault is
on the vehicle side or trailer side of the
trailer wiring harness connection: 1. Disconnect the trailer wiring harness from the vehicle.
2. Turn the vehicle off.
3. Wait 10 seconds, then turn the vehicle back to RUN.
4. If the CHECK TRAILER WIRING message reappears, the electrical fault is on the
vehicle side.
If the CHECK TRAILER WIRING message
only reappears when connecting the
trailer wiring harness to the vehicle, the
electrical fault is on the trailer side.
SERVICE TRAILER BRAKES OR REDUCED
TRAILER BRAKING: This message will display
if the electric trailer brake performance is
either reduced or non-functional. HOLD LAST KNOWN GAIN: This message will
display if it is no longer possible to adjust
the trailer brake gain. Trailer brakes may or
may not still be functional, and it is not
possible to adjust brake gain based on road
conditions. The trailer brakes may remain
functional until the next time the vehicle is
turned off.
TRAILER BRAKES DISABLED SERVICE
REQUIRED: This message will display when
there is a problem with the ITBC system.
If this message continues over multiple
restarts, have the vehicle serviced.
If the CHECK TRAILER WIRING, TRAILER
BRAKES DISABLED SERVICE REQUIRED,
SERVICE TRAILER BRAKE SYSTEM, or REDUCED
TRAILER BRAKING message displays while
driving, the ITBC system may not be fully
functional or may not function at all. When
traffic conditions allow, carefully pull the
vehicle over to the side of the road and turn
the vehicle off. Check the wiring connection
to the trailer and turn the vehicle back on.
If either of these messages continue, either
the vehicle or trailer needs service.
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Status View
The Status view shows:
.Lights
.Checklists
.Brakes (If equipped)
Each section shows high-level status
information for the feature. Selecting a
section opens up a new screen with
additional information and/or options.
Light Test
Select “Start” to cycle the trailer lamps on
and off to determine if they are working.
The test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds. 3. The left turn signal light flashes three
times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for about one minute and 45 seconds, or until the test
deactivates.
Select Stop to stop the test.
The sequence also deactivates when any of
the following occur:.The vehicle is turned off.
.The electric drive unit is shifted out of
P (Park).
.The brake pedal is pressed.
.The turn signal is activated
.The hazard warning lights are activated.
Checklist
This view shows the recommended steps to
take before towing a trailer.
Touch the box next to each item if that step
has been completed.
Touch > to access a detailed view of
each step. Within each detailed view, touch Next and
Previous to navigate between steps.
Touch Clear All to clear the completed
statuses from all items in the current
checklist.
Brakes
If equipped with Integrated Trailer Brake
Controller (ITBC) system and if the
connected trailer is equipped with electric
brakes or electric over hydraulic brakes, this
view displays the current state of the brakes
including brake gain setting and output.
If no electric brakes are detected or if no
trailer is connected, this view displays the
last known brake gain setting and the
output shows dashed lines.
Touch Add to Driver Display to show trailer
brake gain and output in the Driver
Information Center (DIC).
Touch How To Set Brake Gain to view
detailed steps to set trailer brake gain.
The Trailering App System shows any brake
issues reported by the trailer brake
controller in the Brakes view. Trailer
diagnosis and service may be required.
Repair your trailer brakes if needed. A trailer
braking issue is not covered by your GM
warranty.
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Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence:1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to manually stop the test. The
test automatically ends after one minute
and 45 seconds.
The Light Test also deactivates when any of
the following occur:
.The vehicle is turned off.
.The vehicle is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning flashers are activated.
Tires
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle learn process
was completed, the status view displays the
current tire pressure and temperature of the
trailer tires related to the active Trailer
Profile. See "Trailer Tire Monitoring"
previously in this section. If a tire pressure is
low or high, the color of the pressure value
turns amber. If a sensor malfunctions, the
values display as dashed lines.
‐ Under the Tires view, touch to set up the
TTPMS for the Trailer Profile. See “Trailer
Tire Monitoring” previously in this section
for details on the setup. Touch Sensor
Setup if the trailer tires were rotated or if
the tire pressure sensors in the tires were replaced for this Trailer Profile. The
vehicle needs to relearn the tire sensors
and their locations. See
“Trailer Tire
Monitoring” previously in this section.
‐ Touch Alerts to view all active alerts.
If the infotainment screen displays
"Service Trailer Tire Pressure Monitoring
System," the vehicle needs to be taken to
a dealer for service.
‐ Touch Settings to view trailer tire
monitoring settings. Touch Tire Speed
Alert to turn on or off the tire speed
alert. Touch Tire Age Reminder to turn on
or off tire age reminder. Touch Target Tire
Pressure to change the recommended tire
pressure for the trailer’s tires. This
changes the number at which the vehicle
displays alerts related to trailer tire
pressure.
Maintenance
On the Status view, touch the tools icon to
access a list of maintenance reminders for
the Trailer Profile.