ESP CHEVROLET SONIC 2017 2.G Owner's Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2017, Model line: SONIC, Model: CHEVROLET SONIC 2017 2.GPages: 342, PDF Size: 7.2 MB
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Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
274 Vehicle Care
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact sparetire, it was fully inflated when new;however, it can lose air over time.Check the inflation pressureregularly. It should be 420 kPa(60 psi).
Stop as soon as possible and checkthat the spare tire is correctlyinflated after being installed on thevehicle. The compact spare tire isdesigned for temporary use only.The vehicle will perform differentlywith the spare tire installed and it isrecommended that the vehiclespeed be limited to 80 km/h(50 mph). To conserve the tread ofthe spare tire, have the standard tire
repaired or replaced as soon asconvenient and return the spare tireto the storage area.
When using a compact spare tire,the AWD (if equipped), ABS, andTraction Control systems mayengage until the spare tire isrecognized by the vehicle,especially on slippery roads. Adjustdriving to reduce possiblewheel slip.
Caution
When the compact spare is
installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact
spare can get caught on the rails
which can damage the tire, wheel,
and other parts of the vehicle.
Do not use the compact spare onother vehicles.
Do not mix the compact spare tire orwheel with other wheels or tires.They will not fit. Keep the spare tireand its wheel together.
Caution
Tire chains will not fit the compact
spare. Using them can damage
the vehicle and the chains. Do not
use tire chains on the compact
spare.
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Vehicle Care 287
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber clothdampened with water to removedust and loose dirt. For a morethorough cleaning, use a softmicrofiber cloth dampened with amild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
(Continued)
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increasegloss, especially on the instrumentpanel. Reflected glare can decreasevisibility through the windshieldunder certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Cargo Cover and
Convenience Net
Wash with warm water and milddetergent. Do not use chlorinebleach. Rinse with cold water, andthen dry completely.
Care of Safety Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye safety belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse safety belt webbing only
with mild soap and lukewarm
water. Allow the webbing to dry.
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Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Service and Maintenance 289
Service and
Maintenance
General Information
General Information . . . . . . . . . . 289
Maintenance Schedule
Maintenance Schedule . . . . . . . 290
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 296
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 297
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 300Maintenance ReplacementParts . . . . . . . . . . . . . . . . . . . . . . . . 301
Maintenance Records
Maintenance Records . . . . . . . . 302
General Information
Yo u r v e h i c l e i s a n i m p o r t a n tinvestment. This section describesthe required maintenance for thevehicle. Follow this schedule to helpprotect against major repairexpenses resulting from neglect orinadequate maintenance. It mayalso help to maintain the value ofthe vehicle if it is sold. It is theresponsibility of the owner to haveall required maintenance performed.
Yo u r d e a l e r h a s t r a i n e d t e c h n i c i a n swho can perform requiredmaintenance using genuinereplacement parts. They haveup-to-date tools and equipment forfast and accurate diagnostics. Manydealers have extended evening andSaturday hours, courtesytransportation, and onlinescheduling to assist with serviceneeds.
Yo u r d e a l e r r e c o g n i z e s t h eimportance of providingcompetitively priced maintenanceand repair services. With trainedtechnicians, the dealer is the placefor routine maintenance such as oil
changes and tire rotations andadditional maintenance items liketires, brakes, batteries, and wiperblades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and RequiredServices are the responsibility of thevehicle owner. It is recommended tohave your dealer perform theseservices every 12 000 km/7,500 mi.Proper vehicle maintenance helps tokeep the vehicle in good workingcondition, improves fuel economy,and reduces vehicle emissions.
Because of the way people usevehicles, maintenance needs vary.There may need to be more
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Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Customer Information 307
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 307Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 309Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 1 0Online Owner Center . . . . . . . . . 310GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . . 311Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . 311Scheduling ServiceAppointments . . . . . . . . . . . . . . . 313Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 313Collision Damage Repair . . . . . 314Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 316Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 318Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 318
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 318Event Data Recorders . . . . . . . . 319OnStar®...................... 320
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be
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Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
312 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,
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Customer Information 313
after sending the original receiptto Roadside Assistance.Mechanical failures may becovered, however any cost forparts and labor for repairs notcovered by the warranty are theowner responsibility.
Scheduling Service
Appointments
When the vehicle requires warrantyservice, contact your dealer andrequest an appointment. Byscheduling a service appointmentand advising the service consultantof your transportation needs, yourdealer can help minimize yourinconvenience.
If the vehicle cannot be scheduledinto the service departmentimmediately, keep driving it until itcan be scheduled for service,unless, of course, the problem issafety related. If it is, please callyour dealership, let them know this,and ask for instructions.
If your dealer requests you to bringthe vehicle for service, you areurged to do so as early in the workday as possible to allow forsame-day repair.
Courtesy Transportation
Program
To e n h a n c e y o u r o w n e r s h i pexperience, we and our participatingdealers are proud to offer CourtesyTransportation, a customer supportprogram for vehicles with theBumper-to-Bumper (Base WarrantyCoverage period in Canada),extended powertrain, and/orhybrid-specific warranties in boththe U.S. and Canada.
Several Courtesy Transportationoptions are available to assist inreducing inconvenience whenwarranty repairs are required.
Courtesy Transportation is not apart of the New Vehicle LimitedWarranty. A separate bookletentitled“Limited Warranty andOwner Assistance Information”
furnished with each new vehicleprovides detailed warranty coverageinformation.
Transportation Options
Warranty service can generally becompleted while you wait. However,if you are unable to do so, yourdealer may offer the followingtransportation options:
Shuttle Service
This includes one-way or round-tripshuttle service within reasonabletime and distance parameters ofyour dealer's area.
Public Transportation or FuelReimbursement
If overnight warranty repairs areneeded, and public transportation isused, the expense must besupported by original receipts andwithin the maximum amount allowedby GM for shuttle service. If U.S.customers arrange their owntransportation, limitedreimbursement for reasonable fuelexpenses may be available. Claimamounts should reflect actual costs
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Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
314 Customer Information
and be supported by originalreceipts. See your dealer forinformation.
Courtesy Rental Vehicle
For an overnight warranty repair, thedealer may provide an availablecourtesy rental vehicle or provide forreimbursement of a rental vehicle.Reimbursement is limited and mustbe supported by original receipts aswell as a signed and completedrental agreement and meet state/provincial, local, and rental vehicleprovider requirements.Requirements vary and may includeminimum age requirements,insurance coverage, credit card, etc.Additional fees such as fuel usagecharges, taxes, levies, usage fees,excessive mileage, or rental usagebeyond the completion of the repairare also your responsibility.
It may not be possible to provide alike vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttleservice, may not be available atevery dealer. Contact your dealerfor specific availability.
General Motors reserves the right tounilaterally modify, change,or discontinue CourtesyTransportation at any time and toresolve all questions of claimeligibility pursuant to the terms andconditions described herein at itssole discretion.
Collision Damage Repair
If the vehicle is involved in acollision and it is damaged, have thedamage repaired by a qualifiedtechnician using the properequipment and quality replacementparts. Poorly performed collisionrepairs diminish the vehicle resalevalue, and safety performance canbe compromised in subsequentcollisions.
Collision Parts
Genuine GM Collision parts are newparts made with the same materialsand construction methods as theparts with which the vehicle wasoriginally built. Genuine GMCollision parts are the best choice toensure that the vehicle's designedappearance, durability, and safetyare preserved. The use of GenuineGM parts can help maintain the GMNew Vehicle Limited Warranty.
Recycled original equipment partsmay also be used for repair. Theseparts are typically removed fromvehicles that were total losses inprior crashes. In most cases, theparts being recycled are fromundamaged sections of the vehicle.ArecycledoriginalequipmentGMpart may be an acceptable choice tomaintain the vehicle's originallydesigned appearance and safetyperformance; however, the history ofthese parts is not known. Such partsare not covered by the GM NewVehicle Limited Warranty, and anyrelated failures are not covered bythat warranty.
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Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Customer Information 319
Event Data Recorders
This vehicle is equipped with anevent data recorder (EDR). Themain purpose of an EDR is torecord, in certain crash or nearcrash-like situations, such as an airbag deployment or hitting a roadobstacle, data that will assist inunderstanding how a vehicle’ssystems performed. The EDR isdesigned to record data related tovehicle dynamics and safetysystems for a short period of time,typically 30 seconds or less. TheEDR in this vehicle is designed torecord such data as:
.How various systems in yourvehicle were operating;
.Whether or not the driver andpassenger safety belts werebuckled/fastened;
.How far (if at all) the driver wasdepressing the accelerator and/or brake pedal; and,
.How fast the vehicle wastraveling.
These data can help provide abetter understanding of thecircumstances in which crashes andinjuries occur.
Note
EDR data are recorded by yourvehicle only if a non-trivial crashsituation occurs; no data arerecorded by the EDR under normaldriving conditions and no personaldata (e.g., name, gender, age, andcrash location) are recorded.However, other parties, such as lawenforcement, could combine theEDR data with the type ofpersonally identifying data routinelyacquired during a crashinvestigation.
To r e a d d a t a r e c o r d e d b y a n E D R ,special equipment is required, andaccess to the vehicle or the EDR isneeded. In addition to the vehiclemanufacturer, other parties, such aslaw enforcement, that have thespecial equipment, can read theinformation if they have access tothe vehicle or the EDR.
GM will not access these data orshare it with others except: with theconsent of the vehicle owner or,if the vehicle is leased, with theconsent of the lessee; in responseto an official request by police orsimilar government office; as part ofGM's defense of litigation throughthe discovery process; or, asrequired by law. Data that GMcollects or receives may also beused for GM research needs or maybe made available to others forresearch purposes, where a need isshown and the data is not tied to aspecific vehicle or vehicle owner.
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Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
322 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID andpassword, if equipped.
PressQto connect to an
Advisor to:
.Verify account information orupdate contact information.
.Get driving directions.
.Receive a Diagnostic check ofthe vehicle's key operatingsystems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings,if equipped.
Press>to get a priority connection
to an OnStar Advisor available24/7 to:
.Get help for an emergency.
.Be a Good Samaritan orrespond to an AMBER Alert.
.Get assistance in severeweather or other crisis situationsand find evacuation routes.
OnStar Services
Emergency
Emergency Services require anactive, OnStar service plan(excludes Basic Plan). WithAutomatic Crash Response, built-insensors can automatically alert aspecially trained OnStar Advisorwho is immediately connected in tothe vehicle to help.
Press>for a priority connection to
an OnStar Advisor who can contactemergency service providers, directthem to your exact location, andrelay important information.
With OnStar Crisis Assist, speciallytrained Advisors are available24 hours a day, 7 days a week, toprovide a central point of contact,assistance, and information during acrisis.
With Roadside Assistance, Advisorscan locate a nearby service providerto help with a flat tire, a batteryjump, or an empty gas tank.
Security
If equipped, OnStar provides theseservices:
.With Stolen Vehicle Assistance,OnStar Advisors can use GPS topinpoint the vehicle and helpauthorities quickly recover it.
.With Remote Ignition Block™,if equipped, OnStar can blockthe engine from being restarted.
.With Stolen Vehicle Slowdown®,if equipped, OnStar can workwith law enforcement togradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are lockedand the vehicle alarm sounds, anotification by text, e-mail, or phonecall will be sent. If the vehicle isstolen, an OnStar Advisor can workwith authorities to recover thevehicle.
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Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
OnStar 323
Navigation
OnStar navigation requires aspecific OnStar service plan.
PressQto receive Turn-by-Turn
directions or have them sent to thevehicle’snavigationscreen,if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to bedownloaded to the vehicle.
3. Follow the voice-guidedcommands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press=.Systemresponds:
“OnStar ready,”then a tone.
2. Say“Cancel route.”Systemresponds:“Do you want tocancel directions?”
3. Say“Ye s .”System responds:“OK, request completed, thankyou, goodbye.”
Route Preview
1. Press=.Systemresponds:
“OnStar ready,”then a tone.
2. Say“Route preview.”Systemresponds with the next threemaneuvers.
Repeat
1. Press=.Systemresponds:
“OnStar ready,”then a tone.
2. Say“Repeat.”Systemresponds with the last directiongiven, then responds with“OnStar ready,”then a tone.
Get My Destination
1. Press=.Systemresponds:
“OnStar ready,”then a tone.
2. Say“Get my destination.”System responds with theaddress and distance to thedestination, then responds with“OnStar ready,”then a tone.
Send Destination to Vehicle
Subscribers can have directionssent to the vehicle’snavigationscreen, if equipped.
PressQ,thenasktheAdvisorto
download directions to the vehicle’snavigation system, if equipped. Afterthe call ends, the navigation screenwill provide prompts to begin drivingdirections. Routes that are sent tothe navigation screen can only becanceled through the navigationsystem.
See www.onstar.com (U.S.) orwww.onstar.ca (Canada).
Connections
The following OnStar services helpwith staying connected.
For coverage maps, seewww.onstar.com (U.S.) orwww.onstar.ca (Canada).
Ensuring Security
.Change the default passwordsfor the Wi-Fi hotspot andRemoteLink mobile application.Make these passwords different