service CHEVROLET SS 2017 1.G Owners Manual

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
354 Service and Maintenance
Maintenance ScheduleAdditional RequiredServices - Severe
12 000 km/7,500 mi24 000 km/15,000 mi36 000 km/22,500 mi48 000 km/30,000 mi60 000 km/37,500 mi72 000 km/45,000 mi84 000 km/52,500 mi96 000 km/60,000 mi108 000 km/67,500 mi120 000 km/75,000 mi132 000 km/82,500 mi144 000 km/90,000 mi156 000 km/97,500 mi168 000 km/105,000 mi180 000 km/112,500 mi192 000 km/120,000 mi204 000 km/127,500 mi216 000 km/135,000 mi228 000 km/142,500 mi240 000 km/150,000 mi
Rotate tires and perform Required Services.Check engine oil level and oil life percentage.Change engine oil and filter, if needed.@@@@@@@@@@@@@@@@@@@@
Replace passenger compartment air filter. (1)@@@@@@
Inspect evaporative control system. (2)@@@
Replace engine air cleaner filter. (3)@@@
Change automatic transmission fluid and filter.@@@
Change manual transmission fluid.@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (4)@
Visually inspect accessory drive belts. (5)@
Replace rear axle fluid.@@@
Replace brake fluid. (6)
Footnotes—MaintenanceSchedule Additional RequiredServices - Severe
(1)Or every two years, whichevercomes first. More frequentpassenger compartment air filterreplacement may be needed ifdriving in areas with heavy traffic,
poor air quality, high dust levels,or environmental allergens.Passenger compartment air filterreplacement may also be needed ifthere is reduced airflow, windowfogging, or odors. Your GM dealercan help determine when to replacethe filter.
(2)Visually check all fuel and vaporlines and hoses for properattachment, connection, routing, andcondition.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
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(3)Or every four years, whichevercomes first. If driving in dustyconditions, inspect the filter at eachoil change or more often as needed.
(4)Or every five years, whichevercomes first. SeeCooling System0280.
(5)Or every 10 years, whichevercomes first. Inspect for fraying,excessive cracking, or damage;replace, if needed.
(6)Replace brake fluid every threeyears. SeeBrake Fluid0287.
Special Application
Services
.Severe Commercial UseVehicles Only: Lubricate chassiscomponents every oil change.
.Have underbody flushing serviceperformed. See "UnderbodyMaintenance" inExterior Care0338.
Additional
Maintenance and Care
Yo u r v e h i c l e i s a n i m p o r t a n tinvestment and caring for it properlymay help to avoid future costlyrepairs. To maintain vehicleperformance, additionalmaintenance services may berequired.
It is recommended that your dealerperform these services—theirtrained dealer technicians knowyour vehicle best. Your dealer canalso perform a thoroughassessment with a multi-pointinspection to recommend when yourvehicle may need attention.
The following list is intended toexplain the services and conditionsto look for that may indicateservices are required.
Battery
The 12-volt battery supplies powerto start the engine and operate anyadditional electrical accessories.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
356 Service and Maintenance
.To a v o i d b r e a k - d o w n o r f a i l u r e t ostart the vehicle, maintain abattery with full cranking power.
.Trained dealer technicians havethe diagnostic equipment to testthe battery and ensure that theconnections and cables arecorrosion-free.
Belts
.Belts may need replacing if theysqueak or show signs ofcracking or splitting.
.Trained dealer technicians haveaccess to tools and equipmentto inspect the belts andrecommend adjustment orreplacement when necessary.
Brakes
Brakes stop the vehicle and arecrucial to safe driving.
.Signs of brake wear may includechirping, grinding, or squealingnoises, or difficulty stopping.
.Trained dealer technicians haveaccess to tools and equipmentto inspect the brakes andrecommend quality partsengineered for the vehicle.
Fluids
Proper fluid levels and approvedfluids protect the vehicle’ssystemsand components. SeeRecommended Fluids andLubricants0358for GM approvedfluids.
.Engine oil and windshieldwasher fluid levels should bechecked at every fuel fill.
.Instrument cluster lights maycome on to indicate that fluidsmay be low and need to befilled.
Hoses
Hoses transport fluids and shouldbe regularly inspected to ensurethat there are no cracks or leaks.With a multi-point inspection, yourdealer can inspect the hoses andadvise if replacement is needed.
Lamps
Properly working headlamps,taillamps, and brake lamps areimportant to see and be seen onthe road.
.Signs that the headlamps needattention include dimming, failureto light, cracking, or damage.The brake lamps need to bechecked periodically to ensurethat they light when braking.
.With a multi-point inspection,your dealer can check the lampsand note any concerns.
Shocks and Struts
Shocks and struts help aid in controlfor a smoother ride.
.Signs of wear may includesteering wheel vibration, bounce/sway while braking, longerstopping distance, or uneventire wear.
.As part of the multi-pointinspection, trained dealertechnicians can visually inspectthe shocks and struts for signs

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Service and Maintenance 357
of leaking, blown seals,or damage, and can advisewhen service is needed.
Tires
Tires need to be properly inflated,rotated, and balanced. Maintainingthe tires can save money and fuel,and can reduce the risk of tirefailure.
.Signs that the tires need to bereplaced include three or morevisible treadwear indicators; cordor fabric showing through therubber; cracks or cuts in thetread or sidewall; or a bulge orsplit in the tire.
.Trained dealer technicians caninspect and recommend the righttires. Your dealer can alsoprovide tire/wheel balancingservices to ensure smoothvehicle operation at all speeds.Yo u r d e a l e r s e l l s a n d s e r v i c e sname brand tires.
Vehicle Care
To h e l p k e e p t h e v e h i c l e l o o k i n g l i k enew, vehicle care products areavailable from your dealer. For
information on how to clean andprotect the vehicle’sinteriorandexterior, seeInterior Care0343andExterior Care0338.
Wheel Alignment
Wheel alignment is critical forensuring that the tires deliveroptimal wear and performance.
.Signs that the alignment mayneed to be adjusted includepulling, improper vehiclehandling, or unusual tire wear.
.Yo u r d e a l e r h a s t h e r e q u i r e dequipment to ensure properwheel alignment.
Windshield
For safety, appearance, and thebest viewing, keep the windshieldclean and clear.
.Signs of damage includescratches, cracks, and chips.
.Trained dealer technicians caninspect the windshield andrecommend proper replacementif needed.
Wiper Blades
Wiper blades need to be cleanedand kept in good condition toprovide a clear view.
.Signs of wear include streaking,skipping across the windshield,and worn or split rubber.
.Trained dealer technicians cancheck the wiper blades andreplace them when needed.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
358 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL®Coolant.SeeEngine Coolant0281.
Engine Oil Engine oil meeting the dexos1™specification of the proper SAE viscositygrade. ACDelco dexos1 Synthetic Blend is recommended. SeeEngine Oil0275.
Hood Latch Assembly, SecondaryLatch, Pivots, Spring Anchor, andRelease Pawl
Lubriplate Lubricant Aerosol (GM Part No. 89021668) or lubricant meetingrequirements of NLGI #2, Category LB or GC-LB.
Hydraulic Brake/Clutch System DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570).
Key Lock Cylinders, Hood and DoorHingesMulti-Purpose Lubricant, Superlube (GM Part No. 12346241).
Manual Transmission Manual Transmission Fluid (GM Part No. 88861800).
Rear Axle Castrol SAF Carbon Modified SAE 75W/85 API GL5 Differential Oil (GMPart No. 92184900).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770) or Dielectric SiliconeGrease (GM Part No. 12345579).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protectionrequirements.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
Service and Maintenance 359
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Numbers ACDelco Part Numbers
Engine Air Cleaner/Filter 92066873 A3149C
Engine Oil Filter 19303975 PF48E
Passenger Compartment Air Filter 92184248 CF182
Spark Plugs 12621258 41-110
Wiper Blades
Driver Side 92219233—
Passenger Side 92219234—

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
360 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. Retain all maintenance receipts.
DateOdometerReadingServiced By Services Performed

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
Technical Data 361
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 361Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 361
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 362Engine Drive Belt Routing . . . . 363
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the frontcorner of the instrument panel, onthe driver side of the vehicle. It canbe seen through the windshield fromoutside. The Vehicle IdentificationNumber (VIN) also appears on theVehicle Certification and ServiceParts labels and certificates of titleand registration.
Engine Identification
The eighth character in the VIN isthe engine code. This codeidentifies the vehicle's engine,specifications, and replacementparts. See“Engine Specifications”underCapacities and Specifications0362for the vehicle's engine code.
Service Parts
Identification Label
This label, on the rear load floor,behind the spare tire tub, has thefollowing information:
.Vehicle IdentificationNumber (VIN).
.Model designation.
.Paint information.
.Production options and specialequipment.
Do not remove this label from thevehicle.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
364 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 364Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 366Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 6 7Online Owner Center . . . . . . . . . 367GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 368Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . 368Scheduling ServiceAppointments . . . . . . . . . . . . . . . 370Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 370Collision Damage Repair . . . . . 371Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 373Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 374
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 374
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 375Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 375
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 375Event Data Recorders . . . . . . . . 376OnStar®...................... 376Infotainment System . . . . . . . . . . 377
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
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resolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, youmay reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better Business Bureaus,Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.
STEP THREE—CanadianOwners :In the event that you donot feel your concerns have beenaddressed after following theprocedure outlined in Steps Oneand Two, General Motors of Canada