towing CHEVROLET SUBURBAN 2009 Workshop Manual

Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either with the
most direct route or the most scenic route. There is a
limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

M
Maintenance
Footnotes..................................................... 6-8
Schedule, Additional Required Services............ 6-6
Maintenance Schedule
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
Maintenance Record....................................6-17
Maintenance Replacement Parts....................6-15
Maintenance Requirements............................. 6-2
Owner Checks and Services.........................6-10
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-43
Manual Lumbar Controls.................................... 1-6
Manual Seats................................................... 1-4
Memory Seat, Mirrors, and Pedals...................... 1-8
Message
DIC Warnings and Messages........................3-64Mirrors
Automatic Dimming Rearview........................2-52
Manual Rearview.........................................2-52
Outside Automatic Dimming Mirror.................2-54
Outside Convex Mirror.................................2-55
Outside Heated Mirrors................................2-55
Outside Manual Mirrors................................2-52
Outside Power Foldaway Mirrors....................2-54
Outside Power Mirrors..................................2-53
Outside Towing Mirrors.................................2-53
Park Tilt.....................................................2-55
MP3 ..................................................3-105, 3-109
N
Navigation System, Privacy..............................7-18
Navigation/Radio System, see Navigation
Manual.....................................................3-115
New Vehicle Break-In......................................2-26
9

O
Object Detection, Side Blind Zone
Alert (SBZA)...............................................2-58
Odometer......................................................3-36
Trip ...........................................................3-36
Off-Road .......................................................4-13
Driving.......................................................4-13
Recovery....................................................4-11
Oil
Engine.......................................................5-15
Engine Oil Life System.................................5-18
Pressure Gage............................................3-46
Pressure Light.............................................3-48
Older Children, Restraints................................1-54
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-68
Operation, Universal Home Remote System........2-72
Outlet Adjustment............................................3-30
Outlets
Accessory Power.........................................3-20
Outside
Automatic Dimming Mirror.............................2-54
Convex Mirror.............................................2-55
Heated Mirrors............................................2-55
Manual Mirrors............................................2-52Outside (cont.)
Power Foldaway Mirrors...............................2-54
Power Mirrors.............................................2-53
Towing Mirrors............................................2-53
Overheated Engine Protection Operating Mode.....5-37
Owner Checks and Services.............................6-10
Owners, Canadian.............................................. iii
P
Paint, Damage..............................................5-113
Park
Shifting Into................................................2-47
Shifting Out of............................................2-49
Park Aid........................................................2-56
Park Tilt Mirrors..............................................2-55
Parking
Assist........................................................2-56
Brake........................................................2-45
Over Things That Burn.................................2-49
Passenger Airbag Status Indicator.....................3-38
Passenger Sensing System..............................1-90
Passing.........................................................4-11
PASS-Key
®III+ Electronic Immobilizer...............2-24
PASS-Key®III+ Electronic Immobilizer
Operation...................................................2-24
Perchlorate Materials Requirements, California...... 5-4
10

Rear Seat Entertainment System.....................3-127
Rear Side Window Antenna............................3-140
Rear Storage.................................................2-80
Rear Vision Camera (RVC)..............................2-62
Rear Window Washer/Wiper.............................3-11
Rearview Mirrors.............................................2-52
Automatic Dimming......................................2-52
Reclining Seatbacks........................................1-10
Recommended Fluids and Lubricants.................6-13
Recovery Hooks.............................................4-32
Recreational Vehicle Towing.............................4-43
Reimbursement Program, GM Mobility................. 7-7
Remote Keyless Entry (RKE) System.................. 2-4
Remote Vehicle Start........................................ 2-8
Removing the Flat Tire and Installing the
Spare Tire..................................................5-92
Removing the Spare Tire and Tools...................5-87
Replacement Bulbs.........................................5-58
Replacement Parts
Maintenance...............................................6-15
Reporting Safety Defects
General Motors...........................................7-15
U.S. Government.........................................7-14
Restraint System Check
Checking the Restraint Systems....................1-98
Replacing Restraint System Parts After a
Crash.....................................................1-99Retained Accessory Power (RAP)......................2-28
Roadside Assistance Program............................ 7-7
Rocking Your Vehicle to Get it Out....................4-32
Roof
Sunroof......................................................2-81
Running the Vehicle While Parked.....................2-51
S
Safety Belts
Care of ....................................................5-109
Extender....................................................1-53
How to Wear Safety Belts Properly................1-37
Lap Belt.....................................................1-52
Lap-Shoulder Belt........................................1-45
Reminders..................................................3-36
Safety Belts Are for Everyone.......................1-32
Use During Pregnancy.................................1-52
Safety Defects Reporting
General Motors...........................................7-15
U.S. Government.........................................7-14
Safety Warnings and Symbols.............................. iv
Scheduled Maintenance..................................... 6-4
Additional Required Services........................... 6-6
Scheduling Appointments.................................7-10
12

Tires (cont.)
Wheel Alignment and Tire Balance.................5-82
Wheel Replacement.....................................5-82
When It Is Time for New Tires......................5-77
Tow/Haul Mode ...............................................2-38
Tow/Haul Mode Light.......................................3-49
Towing
Recreational Vehicle.....................................4-43
Towing a Trailer..........................................4-50
Trailer Recommendations..............................4-72
Your Vehicle...............................................4-43
Traction
StabiliTrak
®System....................................... 4-6
Trailer
Towing Recommendations.............................4-72
Transmission
Fluid, Automatic..................................5-22, 5-25
Transmission Operation, Automatic....................2-32
Transportation Program, Courtesy......................7-10
Trip Odometer................................................3-36
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-56
Uniform Tire Quality Grading............................5-81
Universal Home Remote System.......................2-71
Operation...................................................2-72
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-33
Remote Start................................................ 2-8
Running While Parked..................................2-51
Symbols......................................................... iv
Vehicle Customization, DIC..............................3-74
Vehicle Data Recording and Privacy..................7-16
Vehicle Identication
Number (VIN)............................................5-114
Service Parts Identication Label..................5-114
Ventilation Adjustment......................................3-30
Visors...........................................................2-21
Voltmeter Gage..............................................3-39
15