CHEVROLET SUBURBAN 2011 10.G Service Manual

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-3
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.
With Remote Start and Liftglass
With Remote Start and Power
Liftgate and Liftglass
The following functions may be
available if your vehicle has the
RKE system:
/(Remote Vehicle Start): For
vehicles with this feature, press to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start on
page 2‑6 for additional information.
Q(Lock):Press to lock all the
doors.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-4 Keys, Doors and Windows
If enabled through the Driver
Information Center (DIC), the turn
signal lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn chirps
when the lock button is pressed
again within three seconds. See
Vehicle Personalization (With DIC
Buttons) on page 5‑49for additional
information.
Pressing
Qarms the content
theft‐deterrent system. See
Anti-Theft Alarm System on
page 2‑14.
K(Unlock): Press once to unlock
only the driver door. If
Kis pressed
again within three seconds, all
remaining doors unlock. The interior
lamps may come on and stay on for
20 seconds or until the ignition is
turned on. If enabled through the DIC, the turn
signal lamps flash twice to indicate
unlocking has occurred. See
Vehicle
Personalization (With DIC Buttons)
on page 5‑49. If enabled through
the DIC, the exterior lights turn on
briefly if it is dark enough outside.
See “Approach Lighting” under
Vehicle Personalization (With DIC
Buttons) on page 5‑49.
Pressing
Kon the RKE transmitter
disarms the content theft‐deterrent
system. See Anti-Theft Alarm
System on page 2‑14.
m(Liftglass): Press and hold to
unlock the liftglass.
&(Power Liftgate): Press and
hold to open and close the liftgate.
The taillamps flash and a chime
sounds to indicate when the liftgate
is opening and closing.
L(Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times. Press and hold
Lfor more than
two seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to ON/
RUN or
Lis pressed again. The
ignition must be in LOCK/OFF for
the panic alarm to work.
The vehicle comes with two
transmitters. Each transmitter will
have a number on it, “1”or“2”.
These numbers correspond to the
driver of the vehicle. For example,
the memory seat position for driver
1 will be recalled when using the
transmitter labeled “1”, if enabled
through the DIC. See “Memory
Seat, Mirrors, and Pedals” under
Power Seat Adjustment on page 3‑4
and Vehicle Personalization (With
DIC Buttons) on page 5‑49 for more
information.

Black plate (5,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-5
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to this vehicle, all
remaining transmitters must also be
reprogrammed. Any lost or stolen
transmitters will no longer work
once the new transmitter is
programmed. The vehicle can have
a maximum of eight transmitters
programmed to it. See your dealer
to program transmitters to the
vehicle.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
“REPLACE BATTERY IN REMOTE
KEY”under Key and Lock
Messages on page 5‑43 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated.
2. Remove the old battery. Do not use a metal object.

Black plate (6,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-6 Keys, Doors and Windows
3. Insert the new battery, positiveside facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
If available, this feature allows you
to start the engine from outside of
the vehicle. It may also start up the
vehicle's heating or air conditioning
systems and rear window defogger.
Normal operation of the system will
return after the key is turned to the
ON/RUN position.
If the vehicle has an automatic
climate control system, the climate
control system will default to a
heating or cooling mode depending
on the outside temperatures. If the
vehicle does not have an automatic
climate control system, the system
will turn on at the setting the vehicle
was set to when the vehicle was
last turned off. During a remote start, if the vehicle
has an automatic climate control
system and heated seats, the
heated seats will turn on during
colder outside temperatures and will
shut off when the key is turned to
ON/RUN. If the vehicle does not
have an automatic climate control
system, during remote start,
manually turn the heated seats on
and off. See
Heated Front Seats on
page 3‑9 for additional information.
Laws in some communities may
restrict the use of remote starters.
For example, some laws may
require a person using the remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle may run out of fuel.
If the vehicle has the remote start
feature, the RKE transmitter
functions will have an increased range of operation. However, the
range may be less while the vehicle
is running.
There are other conditions which
can affect the performance of the
transmitter. See
Remote Keyless
Entry (RKE) System on page 2‑2 for
additional information./(Remote Start): This button will
be on the RKE transmitter if the
vehicle has remote start.
To start the vehicle using the remote
start feature:
1. Aim the transmitter at the vehicle.
2. Press and release
Q. The
vehicle's doors will lock.
Immediately press and hold
/
until the turn signal lamps flash.
If you cannot see the vehicle's
lamps, press and hold
/for
two to four seconds. Pressing
/
again after the vehicle has
started will turn the engine off.

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-7
When the vehicle starts, the
parking lamps will turn on and
remain on while the vehicle is
running.
If the vehicle is left running, it
will automatically shut off after
10 minutes unless a time
extension has been done.
3. If it is the first remote start since the vehicle has been driven,
repeat these steps, while the
engine is still running, to extend
the engine running time by
10 minutes. Remote start can be
extended one time.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle.
To cancel a remote start:
.Aim the RKE transmitter at the
vehicle and press and hold
/
until the parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the ignition on and then
back off.
The vehicle can be remote started
two separate times between driving
sequences. The engine will run for
10 minutes after each remote start.
Or, you can extend the engine run
time by another 10 minutes within
the first 10 minute remote start time
frame, and before the engine stops.
For example, if
Qand then/are
pressed again after the vehicle has
been running for 5 minutes,
10 minutes are added, allowing the
engine to run for 15 minutes.
The additional 10 minutes are
considered a second remote vehicle
start.
Once two remote starts, or a single
remote start with one time extension
has been done, the vehicle must be
started with the key. After the key is
removed from the ignition, the
vehicle can be remote started again. The vehicle cannot be remote
started if the key is in the ignition,
the hood is not closed, or if there is
an emission control system
malfunction and the check engine
light is on.
Also, the engine will turn off during a
remote vehicle start if the coolant
temperature gets too high or if the
oil pressure gets low.
Remote Start Ready
If the vehicle does not have the
remote vehicle start feature, it may
have the remote start ready feature.
This feature allows your dealer to
add the manufacturer's remote
vehicle start feature.
See your dealer to add the
manufacturer's remote vehicle start
feature to the vehicle.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-8 Keys, Doors and Windows
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.(Continued)
WARNING (Continued)
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
your vehicle. Locking your
doors can help prevent this
from happening.
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door. From inside, use the power door
locks or manual door locks. To lock
or unlock the door with the manual
locks, push down or pull up on the
manual lock knob.
Power Door Locks
With power door locks, the switches
on the front doors can be used to
lock and unlock the vehicle.
K(Unlock):
Press to unlock the
doors.
Q(Lock): Press to lock the doors.

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-9
Delayed Locking
When locking the doors with the
power lock switch and a door or the
liftgate is open, the doors will lock
five seconds after the last door is
closed. You will hear three chimes
to signal that the delayed locking
feature is in use.
Pressing the power lock switch
twice will override the delayed
locking feature and immediately lock
all the doors.
This feature will not operate if the
key is in the ignition.
You can program this feature using
the Driver Information Center (DIC).
See“Delay Door Lock” under
Vehicle Personalization (With DIC
Buttons) on page 5‑49.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See Vehicle Personalization (With DIC
Buttons) on page 5‑49
for more
information on DIC programming.
Lockout Protection
If the driver side power door lock
switch is pressed when the driver
door is open and the key is in the
ignition, all of the doors will lock and
then the driver door will unlock.
If the passenger side power door
lock switch is pressed when the
front passenger door is open and
the key is in the ignition, all of the
doors will lock and then the front
passenger door will unlock.
Safety Locks
The vehicle has rear door security
locks to prevent passengers from
opening the rear doors from the
inside.
Open the rear doors to access the
security locks on the inside edge of
each door.
To set the locks, insert a key into
the slot and turn it to the horizontal
position. The door can only be
opened from the outside with the
door unlocked. To return the door to
normal operation, turn the slot to the
vertical position.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-10 Keys, Doors and Windows
Doors
Liftgate (Power)
Power Liftgate Operation
{WARNING
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, trunk/hatch open, or with
any objects that pass through the
seal between the body and the
trunk/hatch or liftgate. Engine
exhaust contains Carbon
Monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate, or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on
or under the instrument
panel.(Continued)
WARNING (Continued)
.Adjust the Climate Control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See Climate
Control System in the Index.
.If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑37.
On vehicles with a power liftgate the
button is on the overhead console.
The vehicle must be in P (Park) to
use the power liftgate feature.
&: Press the top of the button to
open or close the power liftgate. OFF:
Press the bottom of the
button for manual operation of the
power liftgate.
The taillamps will flash and a chime
will sound when the power liftgate is
moving.
{WARNING
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Notice: If you open the liftgate
without checking for overhead
obstructions such as a garage
door, you could damage the
liftgate or the liftgate glass.
Always check to make sure the
area above and behind the liftgate
is clear before opening it.

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-11
The power liftgate can be power
opened and closed in the
following ways:
.Press and hold&on the
Remote Keyless Entry (RKE)
transmitter until the liftgate starts
moving. See Remote Keyless
Entry (RKE) System Operation
on page 2‑3.
.Press&on the overhead
console.
.Press the touchpad on the
outside liftgate handle.
Pressing the buttons, or touchpad
switch a second time while the
liftgate is moving reverses the
direction.
l: The liftgate can also be
closed by pressing this button next
to the liftgate latch.
Press the button a second time
during liftgate operation to reverse
that operation. The power liftgate may be
temporarily disabled under extreme
temperatures, or under low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the transmission is shifted out of
P (Park) while the power function is
in progress, the liftgate power
function will continue to completion.
If the transmission is shifted out of
P (Park) and the vehicle accelerates
before the power liftgate latches
closed, the liftgate may reverse to
the open position. Cargo could fall
out of the vehicle. Always make
sure the power liftgate is closed and
latched before you drive away.
If you power open the liftgate and
the liftgate support struts have lost
pressure, the lamps will flash and a
chime will sound. The liftgate will
stay open temporarily, then slowly
close. See your dealer for service
before using the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the
obstruction, the power liftgate
operation can be used again. If the
liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate,
and you must manually open or
close the liftgate. The REAR
ACCESS OPEN warning message
in the Driver Information Center
(DIC) will indicate that the liftgate is
open. After removing the
obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate will
now resume normal power
operation.

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-12 Keys, Doors and Windows
Pinch sensors are located on the
sides of the liftgate. If an object is
caught between the liftgate and the
body and presses against this
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually. Do not
force the liftgate open or closed
during a power cycle.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, press the switch on the
overhead console to the OFF
position.
With the power liftgate disabled and
all of the doors unlocked, the liftgate
can be manually opened and
closed.
To open the liftgate, press the
touchpad on the handle on the
outside of the liftgate, and lift the
gate open. To close the liftgate, use
the pull cup to lower the liftgate andclose. The liftgate latch will power
close. Always close the liftgate
before driving.
If the RKE button or the power close
button on the liftgate is pressed
while power operation is disabled,
the lamps will flash three times, but
the liftgate will not move.
It is not recommended that you
drive with the liftgate open,
however, if you must drive with the
liftgate open, the liftgate should be
set to manual operation by pressing
the OFF switch on the center
console.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
with adequate voltage, the switch is
not disabled, and the liftgate still will
not function, your vehicle should be
taken to a dealer for service.
Liftgate (Manual)
{WARNING
It can be dangerous to drive with
the liftglass or liftgate open
because carbon monoxide (CO)
gas can come into your vehicle.
You cannot see or smell CO.
It can cause unconsciousness
and even death.
If you must drive with the liftglass
or liftgate open, or if electrical
wiring or other cable connections
must pass through the seal
between the body and the
liftglass or liftgate:
.Make sure all other windows
are shut.
.Turn the fan on your heating
or cooling system to its
highest speed with the
recirculation mode off. That
will force outside air into your
vehicle. See
Climate Control
(Continued)