CHEVROLET SUBURBAN 2011 10.G Workshop Manual

Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-13
WARNING (Continued)
Systems on page 9‑37or
Dual Automatic Climate
Control System on page 8‑4.
.If you have air outlets on or
under the instrument panel,
open them all the way.
.If your vehicle has a power
liftgate, disable the power
liftgate function.
See Engine Exhaust on
page 9‑37.
Press
Kon the Remote Keyless
Entry (RKE) transmitter or use the
power door lock switches to unlock
the liftgate. See Remote Keyless
Entry (RKE) System Operation on
page 2‑3.
On vehicles with a liftglass, press
the button on the underside of the
license pocket applique (A) to open
it. The liftglass can also be opened
by pressing
mon the RKE
transmitter.
To open the entire liftgate, press the
touchpad on the underside of the
liftgate handle (B). The vehicle must
be in PARK (P) to open the liftgate.
To close the liftgate, use the pull
cup or pull strap. The liftgate or liftglass cannot be
opened if the rear wipers are in
motion. Attempting to open the
liftgate or liftglass while the rear
wipers are in motion will cause the
release of the liftglass or liftgate to
delay until the wipers are moved off
the liftglass.
Both the liftglass and liftgate have
an electric latch. If the battery is
disconnected or has low voltage,
the liftglass and liftgate will not
open. The liftglass and liftgate will
resume operation when the battery
is reconnected and charged.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-14 Keys, Doors and Windows
Power Assist Steps
The vehicle may have power assist
steps.
The switch used to disable the
power assist steps is located on the
center console below the climate
control system.
The power assist steps
automatically extend from beneath
the vehicle on the side in which the
door has been opened. Once the
door is closed, the assist steps
automatically move back under the
vehicle after a brief delay. The
vehicle must not be moving for the
assist steps to extend or retract.
The assist steps cannot be disabled
in the extended position.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Anti-Theft Alarm System
Your vehicle has a content
theft-deterrent alarm system.
This is the security light.
To arm the theft-deterrent system:
1. Open the door.
2. Lock the door with the RemoteKeyless Entry (RKE) transmitter
or the power door lock switch.
The security light will come on to
inform the driver the system is arming. If a door is open when
the doors are locked, the
security light will flash.
If the delayed locking feature is
turned on, the theft‐deterrent
system will not start the arming
process until the last door is
closed and the delay timer has
expired. See
Delayed Locking
on page 2‑9.
3. Close all doors. The security light should go off after about
30 seconds. The alarm is not
armed until the security light
goes off.
If a locked driver door is opened
without using the RKE transmitter, a
10-second pre-alarm will occur. The
horn will chirp and the lights will
flash. If the key is not placed in the
ignition and turned to START or the
door is not unlocked by pressing the
unlock button on the RKE
transmitter during the 10-second
pre-alarm, the alarm will go off. Your
vehicle's headlamps will flash and

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-15
the horn will sound for about
30 seconds, then will turn off to save
the battery power.
The theft-deterrent system will not
activate if the doors are locked with
the vehicle's key or the manual door
lock. It activates only if you use the
power door lock switch with the door
open or the RKE transmitter. You
should also remember that you can
start your vehicle with the correct
ignition key if the alarm has been
set off.
To avoid setting off the alarm by
accident:
.If you do not want to activate the
theft-deterrent system, the
vehicle should be locked with
the door key after the doors are
closed.
.Always unlock the doors with the
RKE transmitter. Unlocking a
door any other way will set off
the alarm if it is armed.If you set off the alarm by accident,
press unlock on the RKE transmitter
or place the key in the ignition and
turn it to START to turn off the
alarm. The alarm will not stop if you
try to unlock a door any other way.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower
the driver window and open the
driver door.
2. Activate the system by locking the doors with the power door
lock switch while the door is
open, or with the RKE
transmitter.
3. Get out of the vehicle, close the door and wait for the security
light to go out. 4. Then reach in through the
window, unlock the door with the
manual door lock and open the
door. This should set off the
alarm.
While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when it
should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10‑41.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-16 Keys, Doors and Windows
Immobilizer
SeeRadio Frequency Statement on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position. You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑41. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.

Black plate (17,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-17
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key. 4. Insert the new key to be
programmed and turn it to the
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Black plate (18,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-18 Keys, Doors and Windows
Manual Mirrors
Adjust the outside mirrors for a
clearer view.
Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.
Trailer-Tow Mirrors
If the vehicle has towing mirrors,
they can be adjusted for a clearer
view of the objects behind you.Manually pull out the mirror head to
extend it for better visibility when
towing a trailer.
The lower portion of the mirror is
convex. A convex mirror's surface is
curved to see more from the driver
seat. The convex mirror can be
adjusted manually to the driver
preferred position for better vision.
The mirror may have a turn signal
arrow that flashes in the direction of
the turn or lane change.
Power Mirrors
Vehicles with outside power mirrors
have the controls on the driver door
armrest.
To adjust each mirror:
1. Press (A) or (B) to select the
driver or passenger side mirror.
2. Press one of the four arrows located on the control pad to
move the mirror to the desired
direction.

Black plate (19,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-19
3. Adjust each outside mirror sothat a little of the vehicle and the
area behind it can be seen.
4. Press either (A) or (B) again to deselect the mirror.
The mirrors may also include a
memory function that works with the
memory seats. See “Memory Seat,
Mirrors, and Pedals” underPower
Seat Adjustment on page 3‑4 for
more information.Folding Mirrors
Vehicles with outside power
foldaway mirrors have the controls
located on the driver door armrest.
Power Foldaway
1. Press (C) to fold the mirrors out to the driving position.
2. Press (D) to fold the mirrors in to the folded position. Resetting the Power Foldaway
Mirrors
Reset the power foldaway mirrors if:
.The mirrors are accidentally
obstructed while folding.
.They are accidentally manually
folded/unfolded.
.The mirrors will not stay in the
unfolded position.
.The mirrors shake and flutter at
normal driving speeds.
Fold and unfold them one time
using the mirror controls to reset
them to their normal position.
Manual Foldaway
Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash. To
fold, push the mirrors toward the
vehicle. Push the mirrors outward,
to return to its original position.

Black plate (20,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-20 Keys, Doors and Windows
Turn Signal Indicator
The vehicle may have a turn signal
indicator on the mirror. An arrow on
the mirror flashes in the direction of
the turn or lane change.
Ground Illumination Lamps
The mirrors may also include
ground illumination lamps in the
base of the mirror. These lamps
help to see the area near the base
of the front doors when it is
dark out.
Heated Mirrors
For vehicles with heated mirrors:
<(Rear Window Defogger):
Press to heat the mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control
System on page 8‑4 orClimate
Control Systems on page 8‑1 for
more information.
Side Blind Zone Alert (SBZA)
If your vehicle has the Side Blind
Zone Alert (SBZA) system, see Side
Blind Zone Alert (SBZA) on
page 9‑63.
Automatic Dimming
Mirror
Vehicles with the dimming feature
have a driver outside mirror that
adjusts for the glare of headlamps
behind you. See Manual Rearview
Mirror on page 2‑21 for more
information.
Park Tilt Mirrors
Vehicles with the memory package
have a passenger and/or driver
mirror that tilts to a preselected
position when the vehicle is in
R (Reverse). This feature lets the
driver view the curb when parallel
parking. The mirror(s) return to the
original position when the vehicle is
shifted out of R (Reverse), or the
ignition is turned off.
Turn this feature on or off through
the Driver Information Center (DIC).
See Vehicle Personalization (With
DIC Buttons) on page 5‑49 for more
information.

Black plate (21,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-21
Interior Mirrors
Manual Rearview Mirror
Hold the mirror in the center to
move it for a clearer view of behind
your vehicle. Adjust the mirror to
avoid glare from the headlamps
behind you. Push the tab at the
bottom of the mirror forward for
daytime use and pull it for
nighttime use.
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
O(On/Off):Press to turn the
dimming feature on or off.
The vehicle may also have a Rear
Vision Camera (RVC). See Rear
Vision Camera (RVC) on page 9‑66
for more information. If the vehicle has RVC, the
Obutton
for turning the dimming feature on or
off will not be available.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer for
more information about OnStar and
how to subscribe to it. See the
OnStar Owner Guide for more
information about the services
OnStar provides.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.

Black plate (22,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-22 Keys, Doors and Windows
Windows
{WARNING
Leaving children, helpless adults,
or pets in a vehicle with the
windows closed is dangerous.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke. Never leave a
child, a helpless adult, or a pet
alone in a vehicle, especially with
the windows closed in warm or
hot weather.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof (if equipped).
Power Windows
{WARNING
Leaving children in a vehicle with
the keys is dangerous for many
reasons. Children or others could
be badly injured or even killed.
They could operate the power
windows or other controls or even
make the vehicle move. The
windows will function and they
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave keys in a
vehicle with children.
When there are children in the
rear seat use the window lockout
button to prevent unintentional
operation of the windows.