key CHEVROLET SUBURBAN 2019 User Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
34 Keys, Doors, and Windows
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Keyless Access)
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 033.
With Remote Start, without Similar
Q:Press to lock all doors.
If enabled, the turn signal lamps
flash once on the second press to
indicate locking has occurred.
If enabled, the horn chirps when
Q
is pressed again within
three seconds. See Vehicle
Personalization 0172.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door
will immediately unlock. See
Vehicle Personalization 0172.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 053.
If equipped with auto mirror folding,
pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0172.
K:Press once to unlock the driver
door. If
Kis pressed again within
three seconds, all remaining doors
unlock. The interior lamps may
come on and stay on for 20 seconds
or until the ignition is turned on.
If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See Vehicle
Personalization 0172.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 053.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 35
If equipped with auto mirror folding,
pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle
Personalization 0172.
Press and hold
Kuntil the windows
fully open, if remote window
operation is enabled. See Vehicle
Personalization 0172.
b:Press twice to open or close
the liftgate. Press once to stop the
liftgate from moving.
c: Press twice to open the
liftglass.
7: Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
/: If equipped, press and releaseQ, then immediately press and hold
/until the turn signal lamps flash
or for at least four seconds. The
engine may be started from outside
the vehicle using the RKE
transmitter. See Remote Vehicle
Start 043.
Keyless Access Operation
The Keyless Access system allows
for doors and the liftgate to be
accessed without pressing the RKE
transmitter button. The RKE
transmitter must be within 1 m (3 ft)
of the liftgate or door being opened.
If the vehicle has this feature, there
will be a button on the outside door
handles.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0172.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 070. Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors and the liftgate will
unlock.
Driver Side Shown, Passenger
Side Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
36 Keys, Doors, and Windows
.It has been no more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has been
opened and all doors are now
closed.
Keyless Unlocking/Locking from
the Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on a passenger
door handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. The lock/unlock button was used
to unlock all doors.
. Any vehicle door has been
opened and all doors are now
closed. Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Liftgate
If equipped, keyless unlocking of the
exterior door handles and liftgate
can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the RKE
transmitter at the same time for
approximately three seconds. The
turn signal lamps will flash four
times quickly to indicate access is
disabled. Using any exterior handle
to unlock the doors or open the
liftgate will cause the turn signal
lamps to flash four times quickly,
indicating access is disabled.
If disabled, disarm the alarm system
before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the RKE
transmitter at the same time for
approximately three seconds. The turn signal lamps will flash twice
quickly to indicate access is
enabled.
Passive Locking
If equipped with Keyless Access,
this feature will lock the vehicle
several seconds after all doors are
closed, if the vehicle is off and at
least one RKE transmitter has been
removed from the interior, or none
remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see
“Remote Lock, Unlock,
Start” under Vehicle Personalization
0 172.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 37
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive
locking will then remain disabled
until
Qon the interior door is
pressed, or until the vehicle is
turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off see Vehicle
Personalization 0172.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times. This occurs only once each time the
vehicle is driven. To turn on or off
see
Vehicle Personalization 0172.
Keyless Liftgate Opening
Press the touch pad on the
underside of the liftgate handle to
open the liftgate when all doors are
unlocked, or when the transmitter is
within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to
open the liftglass when all doors are
unlocked, or when the transmitter is
within 1 m (3 ft).
See Liftgate 047.
Key Access
To access a vehicle with a weak
transmitter battery, see Door Locks
0 44.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all transmitters, both currently
recognized and new, must be
with you.
1. Remove the key from the recognized transmitter.
2. Place the two recognized transmitters in the cupholder or
on the passenger seat.
3. Insert the vehicle key into the key lock cylinder on the driver
door handle. Then turn the key
counterclockwise, to the unlock
position, five times within
10 seconds.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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38 Keys, Doors, and Windows
The DIC displays READY FOR
REMOTE #2, 3, 4, ETC.
4. Place the new transmitter inthe transmitter pocket/insert.
Open the center console
storage area and the storage
tray. The transmitter pocket/
insert is in front of the storage
area next to the center console
storage area between the
driver and front passenger
seats. 5. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
6. Remove the transmitter from the transmitter pocket and
press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
7. Return the key back into the transmitter.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately 30 minutes to complete. The vehicle
must be off and all transmitters to
be programmed must be with you.
1. Remove the vehicle key from the transmitter.
2. Insert the vehicle key into the key lock cylinder on the driver
door handle; then turn the key
counterclockwise, to the unlock
position, five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN,
then press ENGINE
START/STOP.
The DIC will again display
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 3 two additional times. After the third time all
previously known transmitters
will no longer work with the

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 39
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC should now display
READY FOR REMOTE # 1.
5. Place the new transmitter inthe transmitter pocket/insert.
Open the center console
storage area and the storage
tray. The transmitter pocket/
insert is in front of the storage
area next to the center console
storage area between the
driver and front passenger
seats. 6. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert
and press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 5–7.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
8. Return the key back into the transmitter.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN
START YOUR VEHICLE when
starting the vehicle.
To start the vehicle:
1. Open the center console storage area and the
storage tray.
2. Place the transmitter in the
transmitter pocket/insert.
3. With the vehicle in P (Park) or N (Neutral) press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
40 Keys, Doors, and Windows
Battery Replacement
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:
1. Press the button on the side of the RKE transmitter and pull
the key out. Never pull the key
out without pressing the button.
2. With the key removed, insert a
flat, thin object in the center of
the transmitter to separate and
remove the back cover.
3. Lift the battery with a flatobject.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 41
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System033.
With Remote Start, Without
Similar
/:If equipped, press and releaseQ, then immediately press and hold
/until the turn signal lamps flash
or for at least four seconds. The
engine may be started from outside
the vehicle using the RKE
transmitter. See Remote Vehicle
Start 043.
Q:Press to lock all doors. If enabled in vehicle personalization,
the turn signal lamps flash once to
indicate locking has occurred.
If enabled through vehicle
personalization, the horn chirps
when
Qis pressed again within
three seconds. See Vehicle
Personalization 0172.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 053.
If equipped with auto mirror folding,
pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle
Personalization 0172.
K:Press once to unlock the driver
door. If
Kis pressed again within
three seconds, all remaining doors
unlock. The interior lamps may
come on and stay on for 20 seconds
or until the ignition is turned on.
If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See Vehicle
Personalization 0172. Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 053.
If equipped with auto mirror folding,
pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle
Personalization 0172.
Press and hold
Kuntil the windows
fully open, if remote window
operation is enabled. See Vehicle
Personalization 0172.
b:Press twice to open or close
the liftgate. Press once to stop the
liftgate from moving.
c: Press twice to open the
liftglass.
7: Press and release to initiate
vehicle locate. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
42 Keys, Doors, and Windows
when the ignition is turned on or7
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
Each vehicle can have up to
eight transmitters programmed to it.
See your dealer for transmitter
programming.
For the Tahoe Police and Tahoe
Special Service Packages, see the
Tahoe Police and Tahoe Special
Service Packages Supplement.
Battery Replacement
Replace the battery in the
transmitter soon if the Driver
Information Center (DIC) displays
REPLACE BATTERY IN
REMOTE KEY.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:
1. Separate and remove the back cover of the transmitter with a
flat, thin object, such as a coin.
2. Press and slide the batterydown toward the pocket of the
transmitter in the direction of
the key ring. Do not use a
metal object
3. Remove the battery.
4. Insert the new battery, positive side facing up. Replace with a
CR2032 or equivalent battery.
5. Push together the transmitter back cover top side first, and
then the bottom toward the
key ring.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 43
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. SeeHeated and
Ventilated Front Seats 073 and
Vehicle Personalization 0172.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The key is in the ignition (Key
Access) or the transmitter is in
the vehicle (Keyless Access).
. The hood is not closed. .
There is an emission control
system malfunction and the
malfunction indicator lamp is on.
. The hazard flashers are on.
. Two remote vehicle starts or a
start with an extension have
already been used.
. The vehicle is not in P (Park).
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter.
See Remote Keyless Entry (RKE)
System 033 orVehicle
Personalization 0172.
Starting the Engine Using Remote
Start
1. Press and release
Q. 2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. Repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested, 30 seconds after
starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.